Vapi Outage History

45 incidents recorded over the last 365 days, 45 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Vapi Incident

Vapi incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 8, 2026SIP Infrastructure Scheduled Maintenance15 minResolved
Oct 20, 2026Cert renewal for Australia SIP Infra-22 minResolved
Oct 20, 2026US SIP Infrastructure maintenance15 minResolved
Oct 19, 2026Upgrade to SIP infrastructure1h 0mResolved
Oct 16, 2026Dashboard is unavailable472h 49mResolved
Oct 14, 2026Database maintenance2h 0mResolved
Oct 13, 2026Emergency maintenance on SIP monitoring server, US region25 minResolved
Oct 12, 2026docs.vapi.ai is unavailable565h 7mResolved
Oct 12, 2026Emergency maintenance on SIP outbound dialing infrastructure, US region25 minResolved
Oct 11, 2026SIP Infrastructure Maintenance15 minResolved
Oct 10, 2026Reactive maintenance on SIP outbound dialing infrastructure, US region14 minResolved
Oct 9, 2026BYO SIP Registration15 minResolved
Oct 8, 2026Degraded performance: SIP BYO trunk creation660h 35mResolved
Oct 8, 2026Scheduled maintenance on SIP outbound dialing infrastructure, US region10 minResolved
Oct 7, 2026Reactive maintenance on SIP outbound dialing infrastructure, US region32 minResolved
Oct 6, 2026SIP Server downtime 705h 58mResolved
Oct 2, 2026outbound SIP calls are failing810h 50mResolved
Sep 29, 2026New Vapi Phone Number creation degraded877h 46mResolved
Sep 21, 2026SIP US Maintenance10 minResolved
Sep 18, 2026Dashboard login is unavailable 1136h 2mResolved
Sep 13, 2026[Resolved] Vapi Chat service disruption1261h 2mResolved
Sep 9, 2026EU SIP Maintenance15 minResolved
Sep 2, 2026DB Maintenance-32 minResolved
Sep 1, 2026SIP Maintenance24 minResolved
Aug 29, 2026SIP Maintenance-660 minResolved
Aug 26, 2026Core database maintenance 361h 29mResolved
Aug 19, 2026Increased rate of call failures1757h 27mResolved
Aug 12, 2026CallWebhook issues affecting some web calls1931h 53mResolved
Aug 6, 2026Authentication System Maintenance1h 0mResolved
Aug 5, 2026Documentation unavilable. 2091h 48mResolved
Aug 4, 2026API Degradation on Daily2116h 2mResolved
Jul 27, 2026SIP Server Update1h 0mResolved
Jul 24, 2026Elevated API errors - US1644h 10mResolved
Jul 16, 2026Dashboard Access Degredation1837h 54mResolved
Jul 8, 2026API Degradation 2019h 32mResolved
Jul 7, 2026Errors updating Boards 2063h 24mResolved
Jul 6, 2026API Success Rate Degradation on Daily2069h 39mResolved
Jul 2, 2026API degradation2165h 47mResolved
Jun 26, 2026High latency retrieving call logs 1588h 4mResolved
Jun 24, 2026Elevated API error rate on Weekly Channel1635h 47mResolved
Jun 17, 2026Elevated API error rates1822h 58mResolved
Jun 16, 2026[Recovered] Elevated API error rates1828h 42mResolved
Jun 9, 2026SIP Server Restart – Certificate Rotation15h 58mResolved
Jun 3, 2026Increased rate of call failures2147h 19mResolved
Jun 2, 2026Dashboard Errors2160h 48mResolved

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How to Read This Vapi Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Vapi acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Vapi outage in this window ran 90d 5h, against a mean recovery of 37d 10h. If you depend on Vapi in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.