Vendasta Outage History
28 incidents recorded over the last 365 days, 27 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Vendasta Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Partner Center is down and inaccessible to partnersThe issue has been resolved and Partner Center as well as Business App are accessible once more. | 2h 32m | Resolved |
| Oct 23, 2026 | Unable to save AI Agent changesThis incident has been resolved. | 70h 43m | Resolved |
| Oct 14, 2026 | Local SEO Keyword Tracking Shows False "Not Ranked" Results Due to Google Update"Local SEO Keyword Tracking is currently showing some keywords as “Not Ranked” even though the business is still ranking well on Google. This is caused by a recent Google search update that began rolling out in late… | — | Investigating |
| Sep 28, 2026 | Google search crawling errors (403) on some WordPress Hosting sitesWe've fixed the problem that blocked Google's crawler (Googlebot) with "403 Forbidden" errors on WordPress Hosting sites pointing to our older IP address, 104.154.100.138. Googlebot can now crawl these sites and read… | 238h 32m | Resolved |
| Sep 3, 2026 | Automated Alert TestingIf this message reaches you, please ignore it as we are testing a new automated alert process. | 20h 44m | Resolved |
| Sep 3, 2026 | Automated Alert TestIf this message reaches you, please ignore as we are running test for the new automated alert process | 20h 52m | Resolved |
| Sep 3, 2026 | Elevated 429 (Too Many Requests) errors on hosted sitesAll affected sites are now loading normally, and services have been restored. Our investigation identified that a bot attack caused WP Cloud to throttle requests. As part of the mitigation, our team enabled an adaptive… | 4h 50m | Resolved |
| Jul 2, 2026 | Login issue affecting some WordPress Hosting usersThis issue has been resolved. Our team deployed a permanent fix and validated that direct login through the WordPress admin page is now working normally for all affected users. No further action is needed on your end… | 95h 18m | Resolved |
| Jun 22, 2026 | Intermittent 504 Gateway Timeout Errors on WordPress HostingAll affected sites are now loading normally, and services have been restored. Our investigation identified a DDoS attack targeting sadlerkruparealty.com, along with WordPress brute-force attack attempts across multiple… | 1h 30m | Resolved |
| Jun 16, 2026 | Intermittent 504 Gateway Timeout Errors Affecting WordPress HostingThe fix has been successfully applied, and all affected sites are now operating normally. Root Cause: Google Cloud Platform (GCP) performed a node pool upgrade, which resulted in changes to the underlying IP addresses… | 2h 59m | Resolved |
| Jun 16, 2026 | Intermittent 504 Gateway Timeout Errors on WordPress HostingOur engineering teams identified the underlying cause and implemented corrective measures to restore normal platform performance. We have continued to monitor the environment following the fix and have confirmed that… | 29 min | Resolved |
| Jun 11, 2026 | Wordpress hosting Login Access Issue (403 Error)The issue affecting a subset of WP Cloud-migrated sites, where the standard WordPress login page (wp-login.php) returned a 404 Not Found error, has been resolved. We sincerely apologize for any inconvenience this issue… | 3h 7m | Resolved |
| Jun 11, 2026 | Email Configuration Page Currently UnavailableOur engineering team identified the underlying issue and implemented a fix. Email Configuration services have been restored, and domain information, DNS records, and related configuration data should now display… | 10 min | Resolved |
| Apr 27, 2026 | AI Not Responding Across Messaging Channels (SMS, Facebook and Instagram)7:00 AM — Our engineering team detected a sharp rise in database session pool timeouts in the Conversations service and began investigating. This was the same symptom that caused the outage on Friday, April 24th. Root… | 7h 13m | Resolved |
| Apr 24, 2026 | Degraded performance for web chat assistants, customer facing conversations, and AI workforceBetween 8:30 AM and 12:28 PM CST, our Conversations service, which powers much of the communication layer our AI assistants and messaging features rely on, experienced a performance degradation that affected message… | 2h 1m | Resolved |
| Apr 21, 2026 | Partner Center OutageThis incident has been resolved. | 2h 51m | Resolved |
| Apr 3, 2026 | Global Instagram Publishing Failure – Social Marketing ProResolved - We are pleased to inform you that the issue causing failures when posting to Instagram via Social Marketing has now been resolved. Thank you for your patience and understanding. | 5h 15m | Resolved |
| Apr 1, 2026 | WordPress hosting is currently experiencing Connection time out and server error issue isolated to sites on Volume 14The issue impacting a subset of WordPress-hosted websites on Volume 14 has now been fully resolved. During this time, affected sites experienced intermittent server errors, while other environments remained fully… | 184h 26m | Resolved |
| Mar 31, 2026 | WordPress hosting is currently experiencing “500: An unexpected server error occurred.”The issue affecting our WordPress hosting environment has been fully resolved. Services are operating normally. If you continue to experience any issues, please reach out to our support team. | 1h 35m | Resolved |
| Mar 27, 2026 | Task Manager Login Fails for Non-Admin Digital Agent UsersWe are pleased to announce that the issue causing Task Manager login failures for non-admin Digital Agent users has been resolved. | 24h 14m | Resolved |
| Feb 23, 2026 | Alt Text AI Plugin Causing Site InstabilityUpdate: The bulk deactivation of the Alt Text AI plugin has now been completed across all affected sites where it was previously installed. All impacted sites should now be working. | 12h 38m | Resolved |
| Feb 13, 2026 | Users are unable to access Multilocation GroupsWe are happy to inform everyone that the technical team has rolled back a recent change, resolving this issue. Users should be able to access multilocation groups once more. | 58 min | Resolved |
| Feb 5, 2026 | 502 Errors on WordPress Hosting✅ Resolved: 502 Errors on WordPress Hosting The issue affecting our WordPress hosting environment has been fully resolved. Services are operating normally, and we are continuing to monitor the platform to ensure ongoing… | 35 min | Resolved |
| Feb 3, 2026 | Retail Subscriptions Can Not Be EditedThis incident has been resolved. | 33 min | Resolved |
| Jan 26, 2026 | A2P Registrations & SMSOur development team has deployed a fix that amended the A2P form. People with A2P registrations that have failed previously can now resubmit themselves! There are two fields for linking your terms of service and your… | 533h 28m | Resolved |
| Jan 9, 2026 | Partial Outage in Partner Center & Business AppWe are pleased to confirm that the third-party issue is fully resolved and our systems are fully operational. If you do not see your recent data immediately, please try refreshing your browser or clearing your cache… | 22h 18m | Resolved |
| Jan 6, 2026 | Vendasta AI & Chat Receptionist OutageThe issue has been resolved, and our Vendasta AI & Chat Receptionists are now working as intended. | 50 min | Resolved |
| Nov 7, 2025 | Partner Center DownWe have restored Partner Center, and all functionality is back to normal. We apologize for any inconvenience experienced as a result of this brief outage. | 16 min | Resolved |
Hear about the next one while it is open
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How to Read This Vendasta Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Vendasta acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Vendasta outage in this window ran 22d 5h, against a mean recovery of 1d 22h. If you depend on Vendasta in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.