Verkada Command Outage History

67 incidents recorded over the last 365 days, 65 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Verkada Command status100.00% uptime history

Every Recorded Verkada Command Incident

Verkada Command incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Some Classic Alarms customers are experiencing issues with arming/disarming their systemsA fix has been implemented and we are monitoring the results—Investigating
Oct 19, 2026Delays loading CommandThis incident has been resolved.16h 59mResolved
Oct 15, 2026Event Based Webhook Delivery Is DelayedThis incident has been resolved.1h 54mResolved
Oct 13, 2026Cameras reporting inaccurate historical online/offline stateVerkada is investigating reports of camera uptime history incorrectly showing devices offline. Normal operation should not be impaired. Verkada engineering corrected an infrastructure issue causing unbalanced resource…0 minResolved
Oct 6, 2026Some customers are experiencing issues with LPR webhooksThis incident has been resolved.1h 0mResolved
Oct 2, 2026Issues loading GuestThis incident has been resolved.23 minResolved
Oct 2, 2026Issues loading Verkada Guest in US OrganizationsThis incident has been resolved.2h 0mResolved
Sep 30, 2026Issues loading Verkada Guest in US OrganizationsThis incident has been resolved.45 minResolved
Sep 29, 2026Verkada Command AU Shard performance degradedThis incident has been resolved.4h 11mResolved
Sep 23, 2026Some users are unable to arm/disarm Alarms via keypadThis incident has been resolved.57 minResolved
Sep 19, 2026Video streaming degraded for Verkada Gov orgsPerformance has remained within normal levels after an adjustment was made to resource allocation for video streaming in the Verkada Gov environment.1h 10mResolved
Sep 14, 2026Classic Alarms services are degraded in European OrganisationsWe are currently investigating this issue.7 minResolved
Sep 14, 2026Some customers are experience issues with Classic Alarms in the European regionThis incident has been resolved.1h 42mResolved
Sep 3, 2026Command is experiencing degraded performance for some customersThis incident has been resolved.1h 53mResolved
Aug 21, 2026Some Viewing Stations are offlineWe identified an issue affecting Viewing Stations with a non-English locale set. We’ve since shipped a new version, that resolves it. Symptom: affected customers most likely saw a black screen on their VX. What we’ve…20h 25mResolved
Aug 13, 2026Service disruption for Security Screening featureThis incident has been resolved.1h 36mResolved
Aug 6, 2026Verkada Command not loadingCommand login remains stable after resolving an infrastructure issue causing difficulty logging in.22 minResolved
Aug 3, 2026Issues with Managing Command Users and Access Controllers are appearing offline in GovCloudThis incident has been resolved.2h 11mResolved
Jul 28, 2026Multiple Command services are degraded or unavailableAll services have been restored and are operating normally and the underlying issue has been resolved. Please reach out to our Support team if you are experience any further issues.3h 16mResolved
Jul 22, 2026Users unable to add Mobile NFC credentials to Apple WalletEngineering resolved the issue and users should be able to claim Mobile NFC credentials as normal.3h 45mResolved
Jul 10, 2026Some users are unable to sign into Verkada Pass on Android phonesThis incident has been resolved.2h 5mResolved
Jul 8, 2026Some Access Controllers are falsely reporting as offlineThis incident has been resolved.2h 2mResolved
Jul 8, 2026Access Control web is not loading for some users on Government organizationsThis incident has been resolved.15 minResolved
Jul 3, 2026Some Intercom units are failing to process bluetooth unlocksThis incident has been resolved.263h 17mResolved
Jul 2, 2026Some Access level exceptions are taking effect earlyThis incident has been resolved.6h 42mResolved
Jul 1, 2026Camera analytics results are not being displayed for some US Gov customersThis incident has been resolved.0 minResolved
Jun 23, 2026Issue Loading Historical Video In European OrganisationsThis incident has been resolved.1h 20mResolved
May 27, 2026Some Viewing Stations are reporting offline in command and displaying a black screen.This incident has been resolved.23h 24mResolved
May 27, 2026Some Viewing Stations are reporting offline in command and displaying a black screen.This incident has been resolved.7h 12mResolved
May 21, 2026New detections of License Plates, AI Search and People/Vehicle Attributes unavailable for search In US Based Organizations.This incident has been resolved.73h 23mResolved
May 20, 2026Planned maintenance updating analytics and search infrastructureThe scheduled maintenance has been completed.15h 0mScheduled
May 20, 2026Classic Alarms not available for some orgsThis incident has been resolved.6h 55mResolved
May 15, 2026Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection eventsThis incident has been resolved.2h 47mResolved
May 13, 2026Issues receiving NCIC alerts in Government Solutions Command OrganizationsThis incident has been resolved.1h 17mResolved
May 12, 2026Issue loading Workplace productsThis incident has been resolved.18h 7mResolved
May 11, 2026Unable to modify analytics for cameras in European organisationsThis incident has been resolved.4h 49mResolved
May 7, 2026Degraded functionality on Command and some cameras showing offlineThis incident has been resolved.34 minResolved
May 4, 2026Issues loading the access page in command.This incident has been resolved.6h 22mResolved
May 4, 2026Delay processing access eventsThis incident has been resolved.23h 20mResolved
May 2, 2026Face detections are degraded for customers in US–based orgsThis incident has been resolved.1h 47mResolved
May 1, 2026LPR not showing new plates detectedThis incident has been resolved.43 minResolved
Apr 30, 2026Preparing archives for download is failing for some users.This incident has been resolved.29 minResolved
Apr 28, 2026Camera alerts in the European Union region are experiencing delivery failures and increased latency.This incident has been resolved.4h 1mResolved
Apr 22, 2026Verkada Alarms outageThis incident has been resolved.20h 11mResolved
Apr 22, 2026Unable to log into Verkada CommandThis incident has been resolved.21h 4mResolved
Apr 22, 2026Analytics products such as Unified Timeline have a delayThis incident has been resolved.4h 39mResolved
Apr 17, 2026User management page is taking a long time to show new usersThis incident has been resolved.34 minResolved
Apr 9, 2026Some users are experiencing intermittent streaming issues in US–based organizations.This incident has been resolved.28 minResolved
Apr 8, 2026Degraded Performance for Guest in Government Solutions Command OrganizationsThis incident has been resolved.27 minResolved
Apr 8, 2026Camera performance degradedThis incident has been resolved.26h 6mResolved
Apr 8, 2026Issues loading Command for some US-based OrganizationsThis incident has been resolved.1h 36mResolved
Apr 1, 2026Some devices are unable to upgrade firmwareWe have resolved an issue with delayed device upgrades caused by an infrastructure resource bottleneck. Devices should continue to process firmware upgrades on their regular schedule.4h 11mResolved
Mar 31, 2026Devices reporting offline & firmware updates failingThis incident has been resolved.1h 42mResolved
Mar 31, 2026Unable to prepare archives for downloadNormal behavior for archives has been restored and archives created during this interval should be able to be prepared for download.23 minResolved
Mar 30, 2026Issues with uploading footage for Archives.This incident has been resolved.2h 3mResolved
Mar 26, 2026Some users are unable to perform AI searches in US-based organizationsThis incident has been resolved.23 minResolved
Mar 17, 2026Issues loading Mailroom Home page on CommandThis incident has been resolved.36 minResolved
Mar 16, 2026Some users are experiencing issues with Access unlocks and user creationThis incident has been resolved.5h 47mResolved
Mar 12, 2026Alarms page crashing after changes to response levelsThis incident has been resolved.23 minResolved
Mar 5, 2026Unable to log into Verkada CommandOn March 5, 2026 at 10:23am PT, Verkada experienced a service disruption that affected the Command platform for 40 minutes. During this window some customers may have experienced login issues, poor load times, or…1h 3mResolved
Feb 24, 2026Cellular Gateways and CR63-E Cameras on Verkada SIM profiles offlineThis incident has been resolved.21h 12mResolved
Feb 19, 2026Unable to add badges to Apple Wallet in Verkada Pass AppThis incident has been resolved.3h 46mResolved
Feb 12, 2026Device management might be broken for adding/deleting devices in commandThis incident has been resolved.26 minResolved
Feb 12, 2026New and Classic Alarms LTE Modules having connectivity issuesThis incident has been resolved.6h 2mResolved
Feb 10, 2026Issues with remote unlocks and calls on IntercomThis incident has been resolved.6h 43mResolved
Feb 3, 2026Unable to add Pass App badge to Apple WalletWe have implemented the fix.2h 41mResolved
Jan 27, 2026Intercoms unable to unlock doorsThis incident has been resolved.4h 17mResolved

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How to Read This Verkada Command Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Verkada Command acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Verkada Command outage in this window ran 10d 23h, against a mean recovery of 10h 7m. If you depend on Verkada Command in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.