Virtuagym Outage History

18 incidents recorded over the last 365 days, 10 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Virtuagym status98.59% uptime history

Every Recorded Virtuagym Incident

Virtuagym incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 21, 2026Major security vulnerabilityThe Virtuagym platform is now fully operational. The Goals feature is live again, and this was the last service still affected by the pause. To confirm once more: the Virtuagym system and your data have not been…23h 41mResolved
Oct 17, 2026Database UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 5, 2026Database UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Sep 28, 2026Appointment Schedule PerformanceThe incident has been resolved.18h 27mResolved
Sep 18, 2026Error spikes on web and api requestsThis incident has been resolved.12 minResolved
Aug 22, 2026Database updatesThe scheduled maintenance has been completed.1h 0mScheduled
Jul 25, 2026Database updatesThe scheduled maintenance has been completed.1h 0mScheduled
Jul 1, 2026SEPA file generationThis incident has been resolved.10h 13mResolved
Jun 10, 2026Android apps – Connectivity IssuesThe Android connectivity issue has been resolved, and affected apps are operational again. The issue was caused by an external change affecting Android applications. Service has since been restored, and users should…7h 37mResolved
May 21, 2026Database updatesThe scheduled maintenance has been completed.2h 0mScheduled
Apr 4, 2026Database updatesThe scheduled maintenance has been completed.1h 0mScheduled
Mar 17, 2026Activity-Instances Database Connection ExhaustionOur activity-instances database experienced connection exhaustion during peak traffic, causing errors on mobile API endpoints (food, activity, plans) and Fitbit sync. Idle connections accumulated beyond the server's…-1367 minResolved
Feb 5, 2026Intermittent Database Load IssuesThis incident has been resolved.4h 45mResolved
Feb 5, 2026Mollie - iDEAL Payments Failing via Invoice Payment LinksThis incident has been resolved.5h 27mResolved
Dec 13, 2025Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Nov 18, 2025Database Performance IssuesThis incident has been resolved.7h 29mResolved
Nov 5, 2025Check-in Client Connection Issues Following TLS Protocol UpdateFollowing the scheduled maintenance to disable outdated TLS 1.0 and 1.1 protocols on November 5th at 09:00 UTC, a few reports were received indicating that certain Check-in Clients were unable to connect to the…1h 22mResolved
Nov 5, 2025Security maintenanceThe scheduled maintenance has been completed.30 minScheduled

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Virtuagym incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Virtuagym Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Virtuagym acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Virtuagym outage in this window ran 23h 41m, against a mean recovery of 5h 8m. If you depend on Virtuagym in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.