VoIPms Outage History
60 incidents recorded over the last 365 days, 33 of them resolved, 3 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded VoIPms Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 6, 2026 | [Planned] VoIP.ms – Scheduled Maintenance – Call Recording and Calling ServicesScheduled Maintenance | 1h 0m | Scheduled |
| Nov 5, 2026 | [Planned] VoIP.ms – Scheduled Maintenance – Call Recording and Calling ServicesScheduled Maintenance | 1h 0m | Scheduled |
| Nov 4, 2026 | [Planned] VoIP.ms – Scheduled Maintenance – Call Recording and Calling ServicesScheduled Maintenance | 1h 0m | Scheduled |
| Nov 3, 2026 | [Planned] VoIP.ms – Scheduled Maintenance – Call Recording and Calling ServicesScheduled Maintenance | 1h 0m | Scheduled |
| Nov 3, 2026 | [Planned] VoIP.ms – Scheduled Maintenance – Call Recording and Calling ServicesScheduled Maintenance | 1h 0m | Scheduled |
| Nov 3, 2026 | Temporary Maintenance Page | — | Investigating |
| Nov 3, 2026 | Emergency Maintenance – Main Web PortalScheduled Maintenance | 1h 30m | Scheduled |
| Nov 2, 2026 | [Planned] VoIP.ms – Scheduled Maintenance – Call Recording and Calling ServicesScheduled Maintenance | 1h 0m | Scheduled |
| Nov 2, 2026 | Woodstock ON Connectivity Issues | — | Investigating |
| Oct 31, 2026 | CDR delaye | 25h 3m | Resolved |
| Oct 30, 2026 | CDR updates delayes | 36 min | Resolved |
| Oct 28, 2026 | Emergency Maintenance - losangeles2.voip.msScheduled Maintenance | 30 min | Scheduled |
| Oct 28, 2026 | Scheduled Maintenance for Los Angeles POPsScheduled Maintenance | 6h 0m | Scheduled |
| Oct 27, 2026 | Voicemail issues | 53 min | Resolved |
| Oct 26, 2026 | Emergency Security Maintenance – Reseller InterfaceScheduled Maintenance | 30 min | Scheduled |
| Oct 26, 2026 | Voicemail Transcription and Email Delays | 25h 5m | Resolved |
| Oct 23, 2026 | Email Notification Service Disruption | 96h 45m | Resolved |
| Oct 23, 2026 | Emergency Services - PSAP Incident Notification INC3766253 | 100h 27m | Resolved |
| Oct 22, 2026 | Emergency Services - PSAP Incident Notification INC3765822 | 122h 2m | Resolved |
| Oct 22, 2026 | Emergency Services - PSAP Incident Notification INC3765933 | 21h 30m | Resolved |
| Oct 22, 2026 | Inbound Calls - Morris and Selkirk Numbers | 122h 23m | Resolved |
| Oct 22, 2026 | Security UpdatesScheduled Maintenance | 5h 0m | Scheduled |
| Oct 20, 2026 | CDR Updates Delayed | 49 min | Resolved |
| Oct 20, 2026 | Los Angeles-1 | 1h 44m | Resolved |
| Oct 20, 2026 | Los Angeles-1 Server Unreachable | 7h 26m | Resolved |
| Oct 18, 2026 | Call Detail Records not updated | 1h 38m | Resolved |
| Oct 16, 2026 | Incoming and Outgoing Calls - Toronto, ON Service Area | 6h 20m | Resolved |
| Oct 14, 2026 | Emergency Services - PSAP Incident Notification INC3761899 | 308h 56m | Resolved |
| Oct 14, 2026 | Scheduled Maintenance - Storage Scheduled Maintenance | 2h 0m | Scheduled |
| Oct 13, 2026 | Scheduled Maintenance - SMS ServiceScheduled Maintenance | 1h 0m | Scheduled |
| Oct 12, 2026 | CDR Updates Delayed | 16h 39m | Resolved |
| Oct 12, 2026 | Scheduled Maintenance CDRScheduled Maintenance | 3h 0m | Scheduled |
| Oct 12, 2026 | Scheduled Maintenance CDRScheduled Maintenance | 1h 0m | Scheduled |
| Oct 8, 2026 | Canada Numbers - Ringback Tone on Incoming Calls | — | Investigating |
| Oct 7, 2026 | Inbound call one-way audio issue affecting Ontario, CA DID numbers | 53 min | Resolved |
| Oct 6, 2026 | Customer Portal | 25 min | Resolved |
| Oct 6, 2026 | Emergency Services - PSAP Incident Notification | 2h 18m | Resolved |
| Oct 5, 2026 | Customer Portal | 34 min | Resolved |
| Oct 5, 2026 | [Identified] VoIPms - SMS/MMS service to SIP - Inbound/Outbound SMS via SIP | 24h 47m | Resolved |
| Oct 2, 2026 | Scheduled Maintenance: Toronto DIDsScheduled Maintenance | 2h 0m | Scheduled |
| Sep 29, 2026 | Emergency Services - PSAP Incident Notification | 3h 16m | Resolved |
| Sep 28, 2026 | Incoming and Outgoing Call Failures in Ontario/Quebec/Atlantic/Western Regions. | 18h 15m | Resolved |
| Sep 28, 2026 | Scheduled Maintenance - SMS ServiceScheduled Maintenance | 1h 0m | Scheduled |
| Sep 25, 2026 | Ontario and Quebec Regions - Incoming Calls and Outgoing Calls Issues | 3h 57m | Resolved |
| Sep 24, 2026 | Emergency Services - PSAP Incident Notification | 7h 53m | Resolved |
| Sep 23, 2026 | Scheduled Maintenance - SMS ServiceScheduled Maintenance | 1h 0m | Scheduled |
| Sep 21, 2026 | Customer Portal Connectivity | 2h 21m | Resolved |
| Sep 19, 2026 | API and Reseller performance. | 143h 24m | Resolved |
| Sep 14, 2026 | Scheduled Maintenance Toronto2, Toronto3 and Toronto4 POPsScheduled Maintenance | 1h 0m | Scheduled |
| Sep 10, 2026 | POPs NY-2 and NY-3 | 43 min | Resolved |
| Sep 10, 2026 | NewYork2 and NewYork3 Servers | 7 min | Resolved |
| Sep 10, 2026 | Scheduled Maintenance Washington, DC POPsScheduled Maintenance | 1h 0m | Scheduled |
| Sep 9, 2026 | Scheduled Maintenance Paris1.voip.msScheduled Maintenance | 1h 0m | Scheduled |
| Aug 27, 2026 | Emergency Maintenance - APIScheduled Maintenance | 1h 0m | Scheduled |
| Aug 24, 2026 | Scheduled MaintenanceScheduled Maintenance | 1h 0m | Scheduled |
| Aug 21, 2026 | Incoming Calls for Sudbury, ON Numbers | 100h 53m | Resolved |
| Aug 20, 2026 | Emergency MaintenanceScheduled Maintenance | 1h 0m | Scheduled |
| Aug 18, 2026 | SYDNEY-1 CDR | 63h 35m | Resolved |
| Aug 12, 2026 | New York -2 and New York - 3 Network issues | 1h 30m | Resolved |
| Aug 12, 2026 | Customer Portal | 2h 27m | Resolved |
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How to Read This VoIPms Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before VoIPms acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single VoIPms outage in this window ran 12d 20h, against a mean recovery of 22h 19m. If you depend on VoIPms in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.