Volusion Outage History
38 incidents recorded over the last 365 days, 26 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Volusion Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 24, 2026 | Emergency Maintenance - PHP2ShellThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 21, 2026 | Slowness in Admin Areas and Intermittent Errors on Category PagesThis incident has been resolved. | 2h 51m | Resolved |
| Oct 21, 2026 | AMER - Maintenance NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Oct 14, 2026 | Outgoing Store Email Delivery IssuesThis incident has been resolved. | 17h 23m | Resolved |
| Oct 8, 2026 | PayPal Payment Experiencing DisruptionsThis incident has been resolved. | 2h 51m | Resolved |
| Oct 7, 2026 | Investigating Intermittent Service SlownessThis incident has been resolved. | 4h 7m | Resolved |
| Oct 6, 2026 | 3rd Party API Connection IssuesThis incident has been resolved. | 4h 54m | Resolved |
| Oct 2, 2026 | Errors with Checkout using PPCP and Live RatesThis issue has been resolved. | 6h 11m | Resolved |
| Sep 23, 2026 | Email Service DegredationThis incident has been resolved. | 1h 1m | Resolved |
| Sep 23, 2026 | Maintenance NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Aug 28, 2026 | Outage on Some Site Designer StoresThis incident has been resolved. | 5h 0m | Resolved |
| Aug 19, 2026 | Maintenance NotificationThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 17, 2026 | Tax Rate Partial OutageThis incident has been resolved. | 21h 14m | Resolved |
| Aug 10, 2026 | Intermittent Slowness and Errors on some Site Designer StoresThis incident has been resolved. | 169h 39m | Resolved |
| Aug 7, 2026 | Intermittent Errors on Some StoresThis incident has been resolved. | 5h 33m | Resolved |
| Aug 5, 2026 | Intermittent Slowness or Errors on some Site Designer StoresThis incident has been resolved. | 3h 44m | Resolved |
| Jul 29, 2026 | Abandoned Cart DashboardThis incident has been resolved. | 4h 17m | Resolved |
| Jul 22, 2026 | Maintenance NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Jul 21, 2026 | Degraded PerformanceThis incident has been resolved. | 48 min | Resolved |
| Jul 13, 2026 | Admin Account Creation ErrorsThis incident has been resolved. | 1h 16m | Resolved |
| Jul 1, 2026 | Issues with uploading imagesThis incident has been resolved. | 4h 54m | Resolved |
| Jun 29, 2026 | Errors on Site Designer StoresThis incident has been resolved. | 3h 13m | Resolved |
| Jun 17, 2026 | Maintenance NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| May 20, 2026 | Maintenance NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Apr 22, 2026 | Maintenance NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Apr 20, 2026 | Order Confirmation Email DeliveryThis incident has been resolved | 7h 33m | Resolved |
| Mar 18, 2026 | Maintenance NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Feb 25, 2026 | Unable to view Email spam prevention DNS recordsThis incident has been resolved. | 1h 28m | Resolved |
| Feb 18, 2026 | Maintenance NotificationThe scheduled maintenance has been completed. | 4h 15m | Scheduled |
| Feb 4, 2026 | Intermittent payment decline on PayFlow ProThis incident has been resolved | 6h 20m | Resolved |
| Jan 27, 2026 | Outage on Some Site Designer StoresThis incident has been resolved | 3h 57m | Resolved |
| Jan 21, 2026 | Maintenance NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Dec 29, 2025 | Unable to login to webmailThis incident has been resolved. | 5h 40m | Resolved |
| Dec 26, 2025 | Issue Loading Site DesignerThis incident has been resolved. | 5h 56m | Resolved |
| Dec 5, 2025 | 500 error message when visting store pagesSites experienced a temporary 500 error due to a short issue effecting one of our third party service providers. The issue was quickly mitigated by that third party and all sites are now operational. | 0 min | Resolved |
| Nov 18, 2025 | Some sites experiencing intermittent downtimeThis incident has been resolved. | 1h 50m | Resolved |
| Nov 12, 2025 | Site DesignerThis incident has been resolved. | 1h 47m | Resolved |
| Nov 12, 2025 | Maintenance NotificationThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
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How to Read This Volusion Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Volusion acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Volusion outage in this window ran 7d 1h, against a mean recovery of 9h 19m. If you depend on Volusion in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.