Volusion Outage History

38 incidents recorded over the last 365 days, 26 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Volusion Incident

Volusion incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 24, 2026Emergency Maintenance - PHP2ShellThe scheduled maintenance has been completed.6h 0mScheduled
Oct 21, 2026Slowness in Admin Areas and Intermittent Errors on Category PagesThis incident has been resolved.2h 51mResolved
Oct 21, 2026AMER - Maintenance NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Oct 14, 2026Outgoing Store Email Delivery IssuesThis incident has been resolved.17h 23mResolved
Oct 8, 2026PayPal Payment Experiencing DisruptionsThis incident has been resolved.2h 51mResolved
Oct 7, 2026Investigating Intermittent Service SlownessThis incident has been resolved.4h 7mResolved
Oct 6, 20263rd Party API Connection IssuesThis incident has been resolved.4h 54mResolved
Oct 2, 2026Errors with Checkout using PPCP and Live RatesThis issue has been resolved.6h 11mResolved
Sep 23, 2026Email Service DegredationThis incident has been resolved.1h 1mResolved
Sep 23, 2026Maintenance NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Aug 28, 2026Outage on Some Site Designer StoresThis incident has been resolved.5h 0mResolved
Aug 19, 2026Maintenance NotificationThe scheduled maintenance has been completed.4h 0mScheduled
Aug 17, 2026Tax Rate Partial OutageThis incident has been resolved.21h 14mResolved
Aug 10, 2026Intermittent Slowness and Errors on some Site Designer StoresThis incident has been resolved.169h 39mResolved
Aug 7, 2026Intermittent Errors on Some StoresThis incident has been resolved.5h 33mResolved
Aug 5, 2026Intermittent Slowness or Errors on some Site Designer StoresThis incident has been resolved.3h 44mResolved
Jul 29, 2026Abandoned Cart DashboardThis incident has been resolved.4h 17mResolved
Jul 22, 2026Maintenance NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Jul 21, 2026Degraded PerformanceThis incident has been resolved.48 minResolved
Jul 13, 2026Admin Account Creation ErrorsThis incident has been resolved.1h 16mResolved
Jul 1, 2026Issues with uploading imagesThis incident has been resolved.4h 54mResolved
Jun 29, 2026Errors on Site Designer StoresThis incident has been resolved.3h 13mResolved
Jun 17, 2026Maintenance NotificationThe scheduled maintenance has been completed.5h 0mScheduled
May 20, 2026Maintenance NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Apr 22, 2026Maintenance NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Apr 20, 2026Order Confirmation Email DeliveryThis incident has been resolved7h 33mResolved
Mar 18, 2026Maintenance NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Feb 25, 2026Unable to view Email spam prevention DNS recordsThis incident has been resolved.1h 28mResolved
Feb 18, 2026Maintenance NotificationThe scheduled maintenance has been completed.4h 15mScheduled
Feb 4, 2026Intermittent payment decline on PayFlow ProThis incident has been resolved6h 20mResolved
Jan 27, 2026Outage on Some Site Designer StoresThis incident has been resolved3h 57mResolved
Jan 21, 2026Maintenance NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Dec 29, 2025Unable to login to webmailThis incident has been resolved.5h 40mResolved
Dec 26, 2025Issue Loading Site DesignerThis incident has been resolved.5h 56mResolved
Dec 5, 2025500 error message when visting store pagesSites experienced a temporary 500 error due to a short issue effecting one of our third party service providers. The issue was quickly mitigated by that third party and all sites are now operational.0 minResolved
Nov 18, 2025Some sites experiencing intermittent downtimeThis incident has been resolved.1h 50mResolved
Nov 12, 2025Site DesignerThis incident has been resolved.1h 47mResolved
Nov 12, 2025Maintenance NotificationThe scheduled maintenance has been completed.6h 0mScheduled

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Volusion incident opens instead, at the point where knowing still changes what you do.

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How to Read This Volusion Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Volusion acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Volusion outage in this window ran 7d 1h, against a mean recovery of 9h 19m. If you depend on Volusion in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.