Vonage Outage History

200 incidents recorded over the last 365 days, 37 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Vonage status100.00% uptime history

Every Recorded Vonage Incident

Vonage incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 19, 2026USA & Canada SMS and MMS - Planned Maintenance affecting 10DLC trafficBetween 19th November 2026, 05:00 UTC and 11:00 UTC, Operator will be performing maintenance towards the United States and Canada. During the maintenance window, Clients may experience delayed or failed 10DLC MT/MO…6h 0mScheduled
Nov 12, 2026USA SMS - Planned Internal Maintenance affecting Toll-Free NumbersTo ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS…3h 0mScheduled
Oct 29, 2026USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networksOn 29 Oct 2026, between 03:00 and 07:00 (UTC), a supplier will be performing maintenance on their platform. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and…4h 0mScheduled
Oct 29, 2026USA SMS - Planned Maintenance affecting 10DLC numbersPlease be informed that 10DLC carriers will be performing maintenance on their SMS platforms on 29th October 2026 02:00 AM UTC to 06:00 AM UTC. During this maintenance period, there may be difficulties delivering…1h 0mScheduled
Oct 28, 2026Russia SMS - Planned maintenance affecting T2Between 28-Oct-2026 20:00 UTC and 29-Oct-2026 00:00 UTC, the operator T2 will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to and…4h 0mScheduled
Oct 26, 2026Russia SMS - Planned maintenance affecting T2Between 26-Oct-2026 20:00 UTC and 27-Oct-2026 00:00 UTC, the operator T2 will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to and…4h 0mScheduled
Oct 22, 2026Greece Voice - Planned Internal MaintenanceTo ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 22nd October 2026, 08:00 - 08:30 UTC Impact: No customer impact is expected. During the…30 minScheduled
Oct 22, 2026USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networksOn 22 Oct 2026, between 03:00 and 07:00 (UTC), a supplier will be performing maintenance on their platform. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and…4h 0mScheduled
Oct 22, 2026USA SMS - Maintenance affecting 10DLC numbersPlease be informed that 10DLC carriers will be performing maintenance on their SMS platforms on 22nd October 2026 02:00 AM UTC to 06:00 AM UTC. During this maintenance period, there may be difficulties delivering…1h 0mScheduled
Oct 21, 2026Russia SMS - Planned maintenance affecting T2Between 21-Oct-2026 20:00 UTC and 22-Oct-2026 00:00 UTC, the operator T2 will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to and…4h 0mScheduled
Oct 21, 2026Status update for Video Inspector, Archive Inspector and Voice Inspector (10/21/2026)Between 04:00 UTC and 08:00 UTC on 21st October 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent…4h 0mScheduled
Oct 20, 2026USA SMS & MMS - Planned maintenance affecting ClearSkyOn 20-Oct-2026 between 09:00 UTC and 11:00 UTC, ClearSky operator will be performing technical maintenance on their SMS & MMS platform. During this maintenance period, the connection to the Clearsky network will be…2h 0mScheduled
Oct 20, 2026USA SMS/MMS - Maintenance affecting Small US CarriersPlease be informed that a subset of small carriers in the US will be performing maintenance on their SMS/MMS platforms per the below schedule: Start : 2026-10-20 09:00 UTC End : 2026-10-20 11:00 UTC During the…2h 0mScheduled
Oct 19, 2026Russia SMS - Planned maintenance affecting T2Between 19-Oct-2026 20:00 UTC and 20-Oct-2026 00:00 UTC, the operator T2 will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to and…4h 0mScheduled
Oct 19, 2026Malaysia SMS - Planned maintenance impacting U Mobile networkOn 19-October-2026 between 16:00 UTC and 19-October-2026 16:15 UTC, U Mobile operator will behaving planned downtime on their SMS platform. During this maintenance period, there may be Inbound and Outbound SMS delays…15 minScheduled
Oct 17, 2026Spain Silent Authentication - Planned maintenance impacting Telefonica SpainTo ensure platform stability, our upstream partner will conduct maintenance from 17-10-2026 at 21:00 UTC to 18-10-2026 at 09:00 UTC. During this maintenance period, there may be intermittent service interruptions…6h 0mScheduled
Oct 17, 2026Taiwan SMS - Planned Maintenance affecting Taiwan networksOn 17 October 2026 between 16:00 and 20:00 UTC, one of our suppliers will be performing a planned maintenance on their SMS platform. During the maintenance period, there may be difficulties for domestic Traffic to…4h 0mScheduled
Oct 16, 2026Canada Silent Authentication - Planned maintenance impacting multiple operatorsTo ensure platform stability, our upstream partner will conduct maintenance on 16 October 2026 from 04:00 UTC to 08:00 UTC. During this window, users may experience intermittent latency for Silent Authentication…4h 0mScheduled
Oct 15, 2026UAE SMS - Planned Maintenance affecting Etisalat networkBetween 15th Oct 2026, 20:00 UTC and 16th Oct 2026, 02:00 UTC , the supplier will be performing maintenance on their SMS platform which will affect the SMS services towards the operator Etisalat UAE. During this…6h 0mScheduled
Oct 15, 2026Planned Maintenance for Cloud Runtime APAC RegionBetween 15-OCT-26 14:00 UTC and 15-OCT-26 16:00 UTC, we will be performing maintenance on our Cloud Runtime Services in the APAC region. During this time, it may cause some minor issues with the service.2h 0mScheduled
Oct 15, 2026USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networksOn 15 Oct 2026, between 03:00 and 07:00 (UTC), a supplier will be performing maintenance on their platform. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and…4h 0mScheduled
Oct 15, 2026USA & Canada - Planned Maintenance affecting 10DLC SMS/MMSSupplier has announced a maintenance on 15th Oct 2026 between 04:00 and 10:00 (UTC), affecting USA and Canada 10DLC SMS and USA 10DLC MMS. During the maintenance window, you may experience MT and MO delays or failures…6h 0mScheduled
Oct 14, 2026Spain Silent Authentication - Planned maintenance impacting Telefonica SpainTo ensure platform stability, our upstream partner will conduct maintenance from 14-10-2026 at 21:00 UTC to 14-10-2026 at 05:00 UTC. During this maintenance period, there may be intermittent service interruptions…6h 0mScheduled
Oct 14, 2026UAE SMS - Planned Maintenance affecting Etisalat networkBetween 14th Oct 2026, 20:00 UTC and 15h Oct 2026, 02:00 UTC , the supplier will be performing maintenance on their SMS platform which will affect the SMS services towards the operator Etisalat UAE. During this…6h 0mScheduled
Oct 14, 2026South Africa SMS - Planned maintenance affecting Vodacom networkBetween 14th Oct 2026 20:00 UTC to 15th Oct 2026 01:00 UTC, the operator Vodacom will be performing maintenance on their SMS platform. During this time, there may be intermittent delay in SMS delivery from and towards…5h 0mScheduled
Oct 14, 2026Russia SMS - Planned maintenance affecting T2Between 14-Oct-2026 20:00 UTC and 15-Oct-2026 00:00 UTC, the operator T2 will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to and…4h 0mScheduled
Oct 14, 2026Planned Maintenance on one of the EU West [EUW1] Voice ServersWe will be undergoing scheduled maintenance on the EU traffic in the EUW1 region. During this time customers may see requests and calls routed to our EUC1 data center. We do not anticipate any other impact to their…5h 0mScheduled
Oct 14, 2026Planned Maintenance for Cloud Runtime EU RegionBetween 14-OCT-26 12:00 UTC and 14-OCT-26 14:00 UTC, we will be performing maintenance on our Cloud Runtime Services in the EU region. During this time, it may cause some minor issues with the service.2h 0mScheduled
Oct 14, 2026Planned Maintenance for Cloud Runtime US RegionBetween 14-OCT-26 09:00 UTC and 14-OCT-26 11:00 UTC, we will be performing maintenance on our Cloud Runtime Services in the US region. During this time, it may cause some minor issues with the service.2h 0mScheduled
Oct 14, 2026Spain Silent Authentication - Planned maintenance impacting Telefonica SpainTo ensure platform stability, our upstream partner will conduct maintenance from 14-10-2026 at 05:00 UTC to 14-10-2026 at 07:00 UTC. During this maintenance period, there may be intermittent service interruptions…2h 0mScheduled
Oct 14, 2026USA SMS - Maintenance affecting US Regional Interop CarriersPlease be informed that multiple US interop carriers will be performing maintenance on their SMS platforms on 14 Oct 2026 03:30 AM UTC to 07:30 AM UTC. During this maintenance period, there may be difficulties…4h 0mScheduled
Oct 14, 2026USA SMS - Maintenance affecting Small US CarriersPlease be informed that a subset of small carriers in the US will be performing maintenance on their SMS platforms per the below schedule: Start : 2026-10-14 03:30 UTC End : 2026-10-14 07:30 UTC During the…4h 0mScheduled
Oct 14, 2026USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesBetween 2026-10-14 03:00 UTC and 10:00 UTC, supplier will be performing maintenance towards United States and Canada. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS…7h 0mScheduled
Oct 13, 2026Planned Maintenance for Cloud Runtime APAC RegionWe will be undergoing scheduled maintenance during this time.2h 0mScheduled
Oct 13, 2026Italy SMS - Planned Maintenance affecting subset of Italy LVNsOn 13th Oct 2026 between 06:30 UTC to 14:30 UTC, the operator will be performing maintenance on their SMS platform towards subset of Italy LVNs. During this maintenance period, we are not expecting any SMS delivery…8h 0mScheduled
Oct 13, 2026USA & Canada - Planned Maintenance affecting 10DLC SMS/MMSSupplier has announced a maintenance on 13th Oct 2026 between 04:00 and 10:00 (UTC), affecting USA and Canada 10DLC SMS and USA 10DLC MMS. During the maintenance window, you may experience MT and MO delays or failures…6h 0mScheduled
Oct 13, 2026USA & Canada - Planned Maintenance affecting 10DLC SMS/MMSSupplier has announced a maintenance on 13th Oct 2026 between 03:00 and 10:00 (UTC), affecting USA and Canada 10DLC SMS and USA 10DLC MMS. During the maintenance window, clients may experience delayed or failed MT and…7h 0mScheduled
Oct 12, 2026Russia SMS - Planned maintenance affecting K-Telecom, KTK-Telecom, Rostelecom and Vainakh TelecomBetween 2026-10-12 20:00 and 2026-03-13 02:00 (UTC), the operator will be performing maintenance on their platform affecting SMS towards K-Telecom, KTK-Telecom, Rostelecom and Vainakh Telecom in Russia. During the…6h 0mScheduled
Oct 12, 2026Russia SMS - Planned maintenance affecting T2Between 12-Oct-2026 20:00 UTC and 13-Oct-2026 00:00 UTC, the operator T2 will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to and…4h 0mScheduled
Oct 12, 2026UAE SMS - Planned Maintenance affecting Etisalat networkBetween 12th Oct 2026, 20:00 UTC and 13th Oct 2026, 02:00 UTC , the supplier will be performing maintenance on their SMS platform which will affect the SMS services towards the operator Etisalat UAE. During this…6h 0mScheduled
Oct 12, 2026Bangladesh SMS - Planned maintenance affecting multiple networksBetween 12-10-2026 20:00 UTC to 12-10-2026 22:00 UTC, Operator will be performing maintenance on their SMS platform. During this maintenance period, there may be potential delay in SMS delivery from and towards…2h 0mScheduled
Oct 12, 2026Malaysia SMS - Planned maintenance affecting SMS for CelcomDigiOn 12-October-2026 between 18:00 UTC and 22:00 UTC, the operator CelcomDigi will be performing maintenance on their SMS platform for local/domestic & International traffic. Impact: During this period, all MT/MO…4h 0mScheduled
Oct 10, 2026Spain Silent Authentication - Planned maintenance impacting Telefonica SpainScheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Oct 10, 2026Malaysia SMS - Planned maintenance impacting U Mobile networkScheduled maintenance is currently in progress. We will provide updates as necessary.5h 30mScheduled
Oct 10, 2026Uzbekistan SMS - Delivery degradation towards Beeline NetworkThis incident has been resolved.6h 28mResolved
Oct 10, 2026Video API - Connectivity Service DegradationVonage services have been fully restored following today's service degradation on Video API connectivity, which began at 2026-10-09 18:46 UTC. Full resolution has been confirmed effective 2026-10-09 18:51 UTC. Thank you…0 minResolved
Oct 10, 2026Verify API Service restoredVonage Verify API services have been fully restored following today's service degradation, which began at [2026-10-09 22:10:00] UTC. Full resolution has been confirmed effective [2026-10-09 22:51:00] UTC. Impacted…0 minResolved
Oct 9, 2026Video: Issues impacting Media ConnectionVonage services have been fully restored following today's service interruption. A Media Connection server was in an unstable state in the EU (Frankfurt) region from 2026-10-09 at 09:50:54 UTC to 2026-10-09 at 09:51:54…0 minResolved
Oct 9, 2026China SMS - Delivery degradation affecting Lancktele NetworkWe are currently observing SMS delivery degradation towards Lancktele network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to…4h 12mResolved
Oct 9, 2026Italy SMS - Delivery degradation towards Telekom Italia NetworkThis incident has been resolved.3h 40mResolved
Oct 9, 2026Puerto Rico SMS - Planned Maintenance affecting Liberty operatorScheduled maintenance is currently in progress. We will provide updates as necessary.3h 45mScheduled
Oct 8, 2026Egypt- Planned maintenance affecting VodafoneScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 8, 2026USA SMS - Delivery degradation affecting SMS messages sent towards Verizon networkThis incident has been resolved.6h 39mResolved
Oct 8, 2026Russia SMS - Planned maintenance affecting MegafoneScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 8, 2026Malaysia SMS - Planned maintenance affecting SMS for CelcomDigiScheduled maintenance is currently in progress. We will provide updates as necessary.2h 15mScheduled
Oct 8, 2026France Silent Authentication - Service degradation affecting Bouygues TelecomThis incident has been resolved.26h 1mResolved
Oct 8, 2026Mexico SMS - Planned Maintenance affecting ATT Mexico networkScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 8, 2026USA & Canada - Planned Maintenance affecting 10DLC SMS/MMSScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 8, 2026Video API - Media Session Service Degradation in EU West-1 RegionVonage services have been fully restored following today's service degradation on Video API Media Session, which began at Oct 8th, 02:17:38 UTC. Full resolution has been confirmed effective 02:20:38 UTC. Thank you for…-60 minResolved
Oct 8, 2026USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networksScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 8, 2026United States SMS & MMS - Planned Maintenance affecting 10DLC SMS/MMSScheduled maintenance is currently in progress. We will provide updates as necessary.10h 0mScheduled
Oct 7, 2026Romania SMS - Planned Maintenance affecting Orange RomaniaScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 7, 2026Russia SMS - Planned maintenance affecting T2Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 7, 2026Russia SMS - Planned maintenance affecting MegafoneScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 7, 2026Russia SMS - Planned maintenance affecting BeelineScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 7, 2026Russian SMS - Planned maintenance affecting Sber operatorScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 7, 2026Russia SMS - Planned maintenance affecting Motive NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.2h 40mScheduled
Oct 7, 2026[CANCELED]-Platform/Service Wide Maintenance CommunicationScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 7, 2026USA MMS - Delivery degradation affecting MMS traffic towards AT&T operatorThis incident has been resolved.6h 16mResolved
Oct 7, 2026USA SMS & MMS - Delivery degradation affecting TFN & 10DLC traffic towards AT&T operatorThis incident has been resolved.4h 54mResolved
Oct 7, 2026USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.72h 0mScheduled
Oct 6, 2026Germany SMS - Delivery degradation towards 1&1 GermanyThis incident has been resolved.2h 37mResolved
Oct 6, 2026UK SMS - Emergency maintenance affecting Telefonica O2 networkScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 6, 2026Kazakhstan SMS - Planned maintenance affecting Altel and Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 6, 2026Russia SMS - Planned maintenance affecting MegaFonScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 6, 2026Nigeria SMS - Delivery Degradation affecting MTN Nigeria NetworkThis incident has been resolved.11h 18mResolved
Oct 6, 2026USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.40h 30mScheduled
Oct 6, 2026USA SMS - Planned maintenance affecting ClearSkyScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 6, 2026USA SMS - Maintenance affecting Small US CarriersScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 6, 2026Taiwan SMS - Delivery degradation of Domestic Pre-Registered BrandsThis incident has been resolved.4h 39mResolved
Oct 6, 2026USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 6, 2026Puerto Rico SMS - Planned Maintenance affecting Liberty operatorScheduled maintenance is currently in progress. We will provide updates as necessary.3h 45mScheduled
Oct 5, 2026Spain Silent Authentication - Planned maintenance impacting Telefonica SpainScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 5, 2026Russia SMS - Planned maintenance affecting T2Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 5, 2026Platform/Service Wide Maintenance CommunicationScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 5, 2026USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 3, 2026Spain SMS - Planned maintenance affecting Orange NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 3, 2026Video API Service Issue — US West RegionVideo API server was in an unstable state in the US West (us-west-2) region from 2026-10-03 at 02:52 UTC to 2026-10-03 at 02:58 UTC. Some customers may have experienced Video API request failures during this period if…0 minResolved
Oct 2, 2026Spain Silent Authentication - Planned maintenance impacting Telefonica SpainScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 2, 2026United Kingdom Silent Authentication - Planned maintenance affecting Vodafone UKScheduled maintenance is currently in progress. We will provide updates as necessary.1h 30mScheduled
Oct 2, 2026USA SMS - Planned Maintenance affecting AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 2, 2026USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.72h 0mScheduled
Oct 1, 2026UK SMS - Planned maintenance affecting Telefonica O2 networkScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 1, 2026Russia SMS - Planned maintenance affecting MegafoneScheduled maintenance is currently in progress. We will provide updates as necessary.1h 30mScheduled
Oct 1, 2026Russia SMS - Planned maintenance affecting Motive NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 1, 2026USA SMS - Delivery Degradation affecting T-mobile Network through a subset of 10DLC numbersThis incident has been resolved.6h 15mResolved
Oct 1, 2026Spain SMS - Delivery Degradation affecting DiGi Spain Network (21422)This incident has been resolved.2h 26mResolved
Oct 1, 2026USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 30, 2026Service Issue (Billing) in PlatformWe recently identified an issue affecting account balance updates for a subset of customers using Vonage Virtual Numbers. During the period 1-25 September 2026, some usage charges for Vonage Virtual Numbers…0 minResolved
Sep 30, 2026Russia SMS - Planned maintenance affecting Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 30, 2026Russia SMS - Planned maintenance affecting T2 OpeatorScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 30, 2026UAE SMS - Planned Maintenance affecting Etisalat networkScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 30, 2026Platform/Service Wide Maintenance CommunicationScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 30, 2026Advanced Machine Detection IssuesWe identified an issue affecting our Advanced Machine Detection product. The issue has been resolved, and we are continuing to monitor the service for any additional impact. Impact period Start: 11:21 UTC End: 12:24…0 minResolved
Sep 30, 2026USA SMS - Planned Maintenance affecting a subset of Long Codes, Short Codes and Toll-Free Numbers to US DevicesScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 30, 2026Voice API - WebRTC Service Degradation | APAC RegionVonage services have been fully restored following today’s service interruption, which began at 2026-09-30 04:18 UTC. Full resolution has been confirmed effective 04:40 UTC. Thank you for your patience and understanding…4h 39mResolved
Sep 30, 2026Canada Silent Authentication - Planned maintenance impacting multiple operatorsScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 30, 2026Russia SMS - Planned maintenance affecting MTSScheduled maintenance is currently in progress. We will provide updates as necessary.1h 30mScheduled
Sep 30, 2026Puerto Rico SMS - Planned Maintenance affecting Liberty operatorWe will be undergoing scheduled maintenance during this time.3h 45mScheduled
Sep 30, 2026Puerto Rico SMS - Planned Maintenance affecting Liberty operatorScheduled maintenance is currently in progress. We will provide updates as necessary.3h 45mScheduled
Sep 29, 2026United Kingdom Silent Authentication - Planned maintenance affecting Vodafone UKScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 29, 2026Russia SMS - Planned maintenance affecting BeelineScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 29, 2026Indonesia SMS - Planned maintenance affecting Indosat Ooredoo (PT Indosat Tbk)Scheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 29, 2026United Kingdom SMS - Planned maintenance affecting EE limited (Orange)Scheduled maintenance is currently in progress. We will provide updates as necessary.17h 0mScheduled
Sep 29, 2026USA SMS - Delivery degradation affecting Short Code traffic towards AT&T operatorThis incident has been resolved.4h 30mResolved
Sep 29, 2026USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.48h 0mScheduled
Sep 29, 2026Issues impacting Customer Dashboard Aggregations for Verify v2Vonage services have been fully restored following today's service interruption, which began at 2026-09-28 21:00 UTC. Full resolution has been confirmed effective 2026-09-29 00:53 UTC. Thank you for your patience and…1h 7mResolved
Sep 28, 2026Spain Silent Authentication - Planned maintenance affecting the Telefonica Spain networkScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 28, 2026Russia SMS - Planned maintenance affecting K-Telecom, KTK-Telecom, Rostelecom and Vainakh TelecomScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 28, 2026Russia SMS - Planned maintenance affecting SberMobileScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 28, 2026Russia SMS - Planned maintenance affecting Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 28, 2026Russia SMS - Planned maintenance affecting T2 OpeatorScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 28, 2026Russia SMS - Planned maintenance affecting MegafoneScheduled maintenance is currently in progress. We will provide updates as necessary.1h 30mScheduled
Sep 28, 2026Sweden and Lithuania Voice - Degradation impacting Calls towards all networks affecting subset of Vonage Long Virtual NumbersInitial targeted emails have been sent out to the impacted customer, another round of targeted communication with further guidelines will be sent out by tomorrow to the impacted customers. Please note that alternatively…217h 2mResolved
Sep 28, 2026Sweden SMS & Voice - Degradation call and sms towards all network affecting Long Virtual NumbersPlease be informed that there is service degradation for inbound and outbound SMS and Voice towards all network affecting Sweden long virtual numbers. The carrier is aware of this issue and investigating the root…-56 minResolved
Sep 28, 2026Spain SMS - Delivery degradation affecting messages from a subset of LVNsThis incident has been resolved.2h 38mResolved
Sep 28, 2026Voice API degradation in EU regionVonage services have been fully restored following today's service interruption, where you may have experienced call failures in the EU region, which began at 2026-09-28 06:05:00 UTC. Full resolution has been confirmed…1h 1mResolved
Sep 28, 2026El Salvador SMS - Planned maintenance affecting Tigo (Telemovil)Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 27, 2026Belgium SMS - Delivery Degradation affecting Proximus (20601)This incident has been resolved.2h 33mResolved
Sep 27, 2026Philippines SMS - Planned maintenance affecting Globe TelecomScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 27, 2026Malaysia SMS - Planned maintenance affecting YesScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 27, 2026Malaysia SMS - Planned maintenance affecting CelcomScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 26, 2026Spain Silent Authentication - Planned maintenance impacting Telefonica SpainScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 25, 2026Egypt SMS - Planned maintenance affecting Vodafone EgyptBetween 25th September 2026 23:00 UTC and 26th September 2026 04:00 UTC, the operator Vodafone Egypt will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in…5h 0mScheduled
Sep 25, 2026USA/Canada MMS - Planned Maintenance affecting MMS messagesScheduled maintenance is currently in progress. We will provide updates as necessary.2h 30mScheduled
Sep 25, 2026Canada Silent Authentication - Planned maintenance impacting multiple operatorsScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 25, 2026Brazil SMS - Delivery Degradation affecting ClaroThis incident has been resolved.2h 52mResolved
Sep 25, 2026USA SMS and MMS - Planned Maintenance affecting T-Mobile operatorScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 25, 2026USA MMS - Scheduled Maintenance affecting AT&TScheduled maintenance is currently in progress. We will provide updates as necessary.168h 0mScheduled
Sep 24, 2026Russia SMS - Planned maintenance affecting Gazprom TelecomScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 24, 2026Russia SMS - Planned maintenance affecting MegaFonScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 24, 2026Malaysia SMS - Planned maintenance affecting SMS for CelcomDigiScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 24, 2026Singapore SMS - Planned maintenance affecting SingTelScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 24, 2026Indonesia SMS - Planned maintenance affecting SMS for IOHScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 24, 2026Malaysia SMS - Planned maintenance affecting SMS for CelcomDigiScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 24, 2026USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 24, 2026China SMS - Delivery degradation of Pre-Registered brandsPlease be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China. We are working with our carrier partners to resolve the issue and will issue an update as soon as more…—Investigating
Sep 24, 2026Denmark Voice - Internal MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Sep 24, 2026EU and US Silent Authentication - Planned maintenance affecting EU and US regionsScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 24, 2026USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 24, 2026USA SMS and MMS - Planned Maintenance affecting T-Mobile operatorScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 23, 2026Spain Silent Authentication - Planned maintenance affecting the Telefonica Spain networkScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 23, 2026Kazakhstan SMS - Planned maintenance affecting Altel/Tele2 networkScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 23, 2026Belgium SMS - Planned maintenance affecting BASE and TELNET NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Sep 23, 2026Russia SMS - Planned maintenance affecting T2 OpeatorScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 23, 2026Russia SMS - Planned maintenance affecting MegaFonScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 23, 2026Russia SMS - Planned maintenance affecting Beeline NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Sep 23, 2026Russia SMS - Planned maintenance affecting Motive NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 23, 2026Nigeria SMS - Delivery Degradation towards MTN NetworkThis incident has been resolved.4h 30mResolved
Sep 23, 2026Ghana SMS - Delivery Degradation towards MTN NetworkThis incident has been resolved.2h 32mResolved
Sep 23, 2026United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual NumbersThis incident has been resolved.4h 59mResolved
Sep 23, 2026Issue with Spain RCS DeliveryThis incident has been resolved.2h 27mResolved
Sep 23, 2026Denmark Voice - Internal MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Sep 23, 2026Status update for Video Inspector, Archive Inspector and Voice InspectorScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 23, 2026USA SMS - Planned Maintenance affecting AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 23, 2026USA SMS/MMS - Planned Maintenance affecting AT&T NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 23, 2026USA SMS and MMS - Planned Maintenance affecting T-Mobile operatorScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 22, 2026Russia SMS - Planned maintenance affecting T2Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 22, 2026Planned Maintenance on one of the EU West [EUW1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 22, 2026Malaysia SMS - Planned maintenance affecting MaxisScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 22, 2026Switzerland Voice - Internal MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Sep 22, 2026USA SMS - Planned Maintenance affecting a Subset of Short Codes to US DevicesScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 22, 2026Voice API Latency Issue - USE1Vonage services have been fully restored following the service interruption impacting your calls, which began at 2026-09-21 01:27 UTC. Full resolution has been confirmed effective 2026-09-22 18:44 UTC. Thank you for…31h 7mResolved
Sep 22, 2026USA MMS - Planned Maintenance affecting AT&T NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 22, 2026USA SMS - Maintenance affecting US Regional Interop CarriersScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 22, 2026USA SMS and MMS - Planned Maintenance affecting T-Mobile operatorScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 22, 2026USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.72h 0mScheduled
Sep 21, 2026Czech Republic SMS - Planned maintenance affecting T-Mobile CZScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 21, 2026Russia SMS - Planned maintenance affecting BeelineScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 21, 2026Voice API Latency Issue - US-EastVonage services have been fully restored following today’s service interruption, which began at 2026-09-21 18:40 UTC. Full resolution has been confirmed effective 2026-09-21 19:59 UTC. Thank you for your patience and…0 minResolved
Sep 21, 2026Planned Maintenance on one of the EU Cental [EUC1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 21, 2026Voice API Latency Issue - US-EastVonage services have been fully restored following today's service interruption to your Voice API requests in the US-East-1 region, which began at 2026-09-21 01:28 UTC. Full resolution has been confirmed effective…9h 16mResolved
Sep 21, 2026Egypt- Planned maintenance affecting VodafoneScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 20, 2026Philippines SMS - Planned maintenance affecting Globe TelecomScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 20, 2026USA SMS - Planned Maintenance affecting AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 18, 2026Russia SMS - Planned maintenance affecting SberMobileScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 18, 2026Canada Silent Authentication - Service degradation affecting Rogers NetworkThis incident has been resolved.38 minResolved
Sep 18, 2026USA MMS - Scheduled Maintenance affecting AT&TScheduled maintenance is currently in progress. We will provide updates as necessary.168h 0mScheduled
Sep 17, 2026Russia SMS - Planned maintenance affecting BeelineScheduled maintenance is currently in progress. We will provide updates as necessary.3h 1mScheduled
Sep 17, 2026Russia SMS - Planned maintenance affecting Motive NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 17, 2026USA MMS - Scheduled Maintenance affecting MMS serviceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 17, 2026USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 17, 2026USA SMS - Maintenance affecting US Regional Interop CarriersScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 16, 2026Belgium SMS - Planned maintenance affecting BASE and TELNET NetworkScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 16, 2026Taiwan SMS - Pre-Registered brands delivery degradation towards all networksThis incident has been resolved.1h 57mResolved
Sep 16, 2026Russia SMS - Planned maintenance affecting GazprombankScheduled maintenance is currently in progress. We will provide updates as necessary.25h 0mScheduled
Sep 16, 2026Bangladesh SMS - Planned maintenance impacting Banglalink networkScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 16, 2026Bangladesh SMS - Planned maintenance affecting GrameenphoneScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 16, 2026Planned Maintenance on one of the APAC [APSE1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 15, 2026Russia SMS - Planned maintenance affecting Beltelecom OperatorScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled

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Everything above is a record written after the fact. We can email you when the next Vonage incident opens instead, at the point where knowing still changes what you do.

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How to Read This Vonage Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Vonage acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Vonage outage in this window ran 9d 1h, against a mean recovery of 8h 17m. If you depend on Vonage in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.