Vonage Outage History
200 incidents recorded over the last 365 days, 31 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Vonage Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 12, 2026 | USA SMS - Planned Internal Maintenance affecting Toll-Free NumbersTo ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS… | 3h 0m | Scheduled |
| Oct 1, 2026 | USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesBetween 2026-10-01 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS… | 4h 0m | Scheduled |
| Sep 24, 2026 | USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesBetween 2026-09-24 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS… | 4h 0m | Scheduled |
| Sep 17, 2026 | USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesBetween 2026-09-17 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS… | 4h 0m | Scheduled |
| Sep 10, 2026 | USA SMS - Planned Internal Maintenance affecting Toll-Free NumbersTo ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS… | 3h 0m | Scheduled |
| Sep 10, 2026 | USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesBetween 2026-09-10 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS… | 4h 0m | Scheduled |
| Sep 5, 2026 | Spain Silent Authentication - Planned maintenance impacting Telefonica SpainTo ensure platform stability, our upstream partner will conduct maintenance from 05-09-2026 at 20:00 UTC to 06-09-2026 at 10:00 UTC. During this maintenance period, there may be intermittent service interruptions… | 14h 0m | Scheduled |
| Sep 4, 2026 | Canada Silent Authentication - Planned maintenance impacting multiple operatorsTo ensure platform stability, our upstream partner will conduct maintenance on 04-September-2026 from 04:00 to 08:00 UTC. During this maintenance period, there may be intermittent service interruptions affecting Silent… | 4h 0m | Scheduled |
| Sep 3, 2026 | USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesBetween 2026-09-03 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS… | 4h 0m | Scheduled |
| Sep 1, 2026 | Norway SMS - Planned maintenance affecting TeliaBetween 01-09-2026 21:00 to 01-09-2026 23:00 UTC, Operator will be performing maintenance on their SMS platform. During this maintenance period, there may be potential delay in SMS delivery towards Telia Norway… | 2h 0m | Scheduled |
| Sep 1, 2026 | USA SMS - Planned Maintenance affecting a subset of Short Codes to US DevicesBetween 01-09-2026 09:00 UTC and 10:00 UTC, Partner will be performing maintenance towards United States. During the maintenance window, there could be delays or failures for a subset of Short Codes traffic to US… | 1h 0m | Scheduled |
| Aug 31, 2026 | Russia SMS - Planned maintenance affecting T2Between 31-August-2026 20:00 UTC to 01-September-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering… | 4h 0m | Scheduled |
| Aug 30, 2026 | Philippines SMS - Planned maintenance affecting Globe TelecomWe have been notified by our partners that between 19:00 (UTC) and 21:00 (UTC) on 30-August-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network. During the maintenance window, you… | 2h 0m | Scheduled |
| Aug 27, 2026 | USA 10DLC MMS - Planned Maintenance affecting 10DLC messagesBetween 2026-08-27 08:00 UTC and 10:30 UTC, 10DLC supplier will be performing maintenance on their MMS platform. During the scheduled maintenance window, customers may experience intermittent delays affecting both… | 2h 30m | Scheduled |
| Aug 27, 2026 | UAE Voice - Emergency Internal MaintenanceTo ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 27th August 2026, 08:00 - 08:30 UTC Impact: No customer impact is expected. During the… | 30 min | Scheduled |
| Aug 27, 2026 | Nigeria Voice - Emergency Internal MaintenanceTo ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 27th August 2026, 08:00 - 08:30 UTC Impact: No customer impact is expected. During the… | 30 min | Scheduled |
| Aug 26, 2026 | Russia SMS - Planned maintenance affecting T2Between 26-August-2026 20:00 UTC to 27-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering… | 4h 0m | Scheduled |
| Aug 26, 2026 | Malaysia SMS - Planned maintenance affecting CelcomDigi networkOn 26 Aug 2026 between 16:00 UTC and 22:00 UTC, the operator CelcomDigi Malaysia will be performing maintenance on their SMS platform. During this maintenance period, SMS will be affected with intermittent delivery for… | 6h 0m | Scheduled |
| Aug 26, 2026 | Japan SMS - Planned Maintenance affecting Rakuten networkOn 26th Aug 2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing a maintenance on their SMS platform. During this time, SMS delivery to Rakuten Mobile handsets may occasionally experience… | 7h 0m | Scheduled |
| Aug 26, 2026 | USA SMS - Maintenance affecting US Regional Interop CarriersPlease be informed that multiple US interop carriers will be performing maintenance on their SMS platforms on 26th Aug 2026 04:00 AM UTC to 06:00 AM UTC. During the maintenance window there may be times of messaging… | 2h 0m | Scheduled |
| Aug 26, 2026 | US SMS - Maintenance affecting small US CarriersPlease be informed that small carriers in US will be performing maintenance on their SMS platforms on 26th Aug 2026 04:00 AM UTC to 06:00 AM UTC. During the maintenance window, there could be intermittent delays… | 2h 0m | Scheduled |
| Aug 26, 2026 | Canada Silent Authentication - Planned maintenance impacting multiple operatorsTo ensure platform stability, our upstream partner will conduct maintenance on 26-August-2026 from 04:00 to 08:00 UTC. During this maintenance period, there may be intermittent service interruptions affecting Silent… | 4h 0m | Scheduled |
| Aug 26, 2026 | USA/Canada SMS and MMS - Planned Maintenance affecting SMS & MMS messagesBetween 2026-08-26 03:00 UTC and 07:00 UTC, supplier will be performing maintenance towards United States and Canada. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS… | 4h 0m | Scheduled |
| Aug 25, 2026 | Qatar SMS - Planned maintenance impacting Vodafone networkBetween 25 Aug 2026 10:00 PM to 26 Aug 2026 03:30 AM UTC, Operator will be performing maintenance on their SMS platform. During this maintenance period, there may be potential delay in SMS delivery from and towards… | 5h 30m | Scheduled |
| Aug 25, 2026 | Europe Voice - Emergency Internal MaintenanceTo ensure the continued reliability of our services, we are performing internal maintenance on our Voice termination platform on 25th August 2026, 15:00 - 16:00 UTC Impact: No customer impact is expected. During the… | 1h 0m | Scheduled |
| Aug 25, 2026 | Japan SMS - Planned Maintenance affecting Rakuten networkWe will be undergoing scheduled maintenance during this time. | 7h 0m | Scheduled |
| Aug 25, 2026 | USA 10DLC MMS - Planned Maintenance affecting 10DLC messagesBetween 2026-08-25 04:00 UTC and 05:00 UTC, 10DLC supplier will be performing maintenance on their MMS platform. During the scheduled maintenance window, customers may experience intermittent delays affecting both… | 1h 0m | Scheduled |
| Aug 25, 2026 | Canada Silent Authentication - Planned maintenance impacting multiple operatorsTo ensure platform stability, our upstream partner will conduct maintenance on 25-August-2026 from 04:00 to 08:00 UTC. During this maintenance period, there may be intermittent service interruptions affecting Silent… | 4h 0m | Scheduled |
| Aug 25, 2026 | USA SMS/MMS - Scheduled Maintenance affecting T-MobileBetween 25-08-2026 03:00 UTC and 11:00 UTC, supplier will be performing maintenance towards T-Mobile in USA. During the maintenance window, you may potentially experience delayed or failed message delivery towards the… | 8h 0m | Scheduled |
| Aug 25, 2026 | USA Silent Authentication - Planned maintenance affecting the AT&T networkTo ensure platform stability, our upstream partner will conduct maintenance between 25-August-2026 01:00 UTC and 27-August-2026 01:00 UTC. During this window, users may experience intermittent latency for Silent… | 48h 0m | Scheduled |
| Aug 24, 2026 | Spain SMS - Planned maintenance affecting MovistarBetween 24th Aug 2026 21:00 (UTC) and 24th Aug 2026 21:30 (UTC), the operator will be performing maintenance on their platform affecting SMS towards Movistar. During the maintenance window, you may experience SMS… | 30 min | Scheduled |
| Aug 24, 2026 | Russia SMS - Planned maintenance affecting T2Between 24-August-2026 20:00 UTC to 25-August-2026 00:00 UTC, Russian Mobile operator T2 will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering… | 4h 0m | Scheduled |
| Aug 24, 2026 | Russia SMS - Planned maintenance affecting MegaFonBetween 24-08-2026 17:00 PM to 25-08-2026 4:00 AM UTC, Operator will be performing maintenance on their SMS platform. During this maintenance period, there may be potential delay in SMS delivery from and towards… | 1h 0m | Scheduled |
| Aug 24, 2026 | UAE Voice - Planned Internal MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Aug 24, 2026 | Nigeria Voice - Planned Internal MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Aug 24, 2026 | Planned maintenance for Video Inspector and Voice Inspector toolsScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 23, 2026 | Philippines SMS - Planned maintenance affecting Globe TelecomScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Aug 23, 2026 | USA SMS - Planned Maintenance affecting messages sent to AT&T USAScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 23, 2026 | Honduras SMS - Planned maintenance impacting Tigo networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Aug 21, 2026 | United Kingdom Silent Authentication - Planned maintenance affecting Vodafone UKScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 45m | Scheduled |
| Aug 21, 2026 | Russia SMS - Planned maintenance affecting Tele2 networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Aug 20, 2026 | Russia SMS - Planned maintenance affecting GazprombankScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Aug 20, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 20, 2026 | Silent Authentication restoredSilent Authentication has been fully restored following today's service interruption reported by our third-party provider, which began at 2026-08-20 16:45:00 UTC. Full resolution of the incident has been confirmed… | 0 min | Resolved |
| Aug 20, 2026 | Service issue in Voice API platform in Europe East (eu-4) regionVonage services have been fully restored following today's service interruption affecting Voice API calls in the Europe East (eu-4) region, which began at 2026-08-20 08:02 UTC. Full resolution has been confirmed… | 1h 59m | Resolved |
| Aug 20, 2026 | USA 10DLC MMS - Planned Maintenance affecting 10DLC messagesScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 30m | Scheduled |
| Aug 20, 2026 | Planned Maintenance on one of the US East [USE1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 20, 2026 | USA MMS - Planned Maintenance affecting 10DLC MMS messagesScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Aug 20, 2026 | USA/Canada Twilio SMS and MMS - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 20, 2026 | Serbia SMS - Planned maintenance affecting Telekom Srbija(MTS)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Aug 19, 2026 | Saudi Arabia SMS - Planned Maintenance affecting Mobily (Etihad Etisalat Company) networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Aug 19, 2026 | Russia SMS - Planned maintenance affecting T2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 19, 2026 | Russia SMS - Planned maintenance affecting BeelineScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 19, 2026 | Lesotho SMS - Planned maintenance affecting Vodacom LesothoScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Aug 19, 2026 | Russia SMS - Planned maintenance affecting BeelineScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 19, 2026 | Russia SMS - Planned maintenance affecting GazprombankScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 19, 2026 | Singapore SMS - Planned maintenance affecting SingTelScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 19, 2026 | Malaysia SMS - Planned maintenance affecting MaxisScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Aug 19, 2026 | Planned Maintenance on one of the US East [USE1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 19, 2026 | Belgium SMS - Delivery degradation towards Proximus, Telenet, Base networksThis incident has been resolved. | 18h 47m | Resolved |
| Aug 19, 2026 | USA SMS/MMS - Scheduled Maintenance affecting T-MobileScheduled maintenance is currently in progress. We will provide updates as necessary. | 10h 0m | Scheduled |
| Aug 19, 2026 | USA SMS - Maintenance affecting Small US CarriersScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Aug 18, 2026 | United Kingdom Silent Authentication - Planned maintenance affecting Vodafone UKScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 15m | Scheduled |
| Aug 18, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 18, 2026 | Indonesia SMS - Planned maintenance affecting XL networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 18, 2026 | United Kingdom SMS - Delivery Degradation towards United Kingdom Lycamobile NetworkThis incident has been resolved. | 3h 34m | Resolved |
| Aug 18, 2026 | France Voice - Planned Internal MaintenanceMaintenance will begin as scheduled in 60 minutes. | 1h 0m | Scheduled |
| Aug 18, 2026 | Planned Maintenance on one of the US West [USW2] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 18, 2026 | Canada Silent Authentication - Planned maintenance impacting multiple operatorsScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 18, 2026 | Spain Silent Authentication - Planned maintenance impacting OrangeScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 18, 2026 | USA SMS/MMS - Scheduled Maintenance affecting T-MobileScheduled maintenance is currently in progress. We will provide updates as necessary. | 10h 0m | Scheduled |
| Aug 17, 2026 | Russia SMS - Planned maintenance affecting T2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 17, 2026 | Planned Maintenance on one of the US West [USW2] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 16, 2026 | Philippines SMS - Planned maintenance affecting Globe TelecomScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Aug 16, 2026 | Malaysia SMS - Planned maintenance affecting SMS for CelcomDigiScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Aug 16, 2026 | Malaysia SMS - Planned maintenance affecting CelcomDigi networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Aug 16, 2026 | Australia Voice - Degradation affecting Fixed Line NumbersThis incident has been resolved. | 1h 46m | Resolved |
| Aug 15, 2026 | Philippines Voice - Planned maintenance affecting Philippines networksScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Aug 15, 2026 | United Kingdom SMS - Delivery Degradation towards United Kingdom Lycamobile NetworkThis incident has been resolved. | 7h 46m | Resolved |
| Aug 14, 2026 | Sweden SMS - Delivery degradation affecting Telia SwedenThis incident has been resolved. | 56 min | Resolved |
| Aug 14, 2026 | Colombia SMS - Delivery degradation towards MovistarThis incident has been resolved. | 2h 41m | Resolved |
| Aug 13, 2026 | Netherlands SMS - Planned maintenance affecting VodafoneScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Aug 13, 2026 | Singapore SMS - Maintenance affecting SingTel networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 13, 2026 | Planned Maintenance on one of the EU Central [EUC1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Aug 13, 2026 | USA MMS - Latency affecting MMS messages sent towards T-Mobile networkThis incident has been resolved. | 56h 22m | Resolved |
| Aug 13, 2026 | France Silent Authentication - Service degradation affecting the Orange networkThis incident has been resolved. | 1h 50m | Resolved |
| Aug 13, 2026 | USA 10DLC MMS - Planned Maintenance affecting 10DLC messagesScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 30m | Scheduled |
| Aug 13, 2026 | USA/Canada Twilio SMS and MMS - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 13, 2026 | USA SMS/MMS - Scheduled Maintenance affecting T-MobileScheduled maintenance is currently in progress. We will provide updates as necessary. | 10h 0m | Scheduled |
| Aug 12, 2026 | United Kingdom Silent Authentication - Planned maintenance affecting Vodafone UKScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 30m | Scheduled |
| Aug 12, 2026 | Spain SMS - Planned maintenance affecting Movistar (Telefonica Moviles Espana)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Aug 12, 2026 | Russian SMS - Planned maintenance affecting MegaFonScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Aug 12, 2026 | Russia SMS - Planned maintenance affecting Motiv NetworkScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 40m | Scheduled |
| Aug 12, 2026 | Russia SMS - Planned maintenance affecting T2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 12, 2026 | Russia SMS - Planned maintenance affecting Motive NetworkScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 40m | Scheduled |
| Aug 12, 2026 | Singapore SMS - Maintenance affecting SingTel networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 12, 2026 | Planned Maintenance on one of the EU Central [EUC1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Aug 12, 2026 | Malaysia SMS - Planned maintenance affecting XOXScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Aug 12, 2026 | Czech Republic Voice - Planned Internal MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Aug 12, 2026 | Chile SMS - Delivery Degradation towards Entel networkThis incident has been resolved. | 5h 58m | Resolved |
| Aug 12, 2026 | Russia SMS - Planned maintenance affecting MTSBetween 12.08.2026 03:00 UTC to 12.08.2026 04:30 UTC, the operator MTS will be performing maintenance on their SMS platform. During this maintenance period, there may be potential delay in SMS delivery from and towards… | 1h 30m | Scheduled |
| Aug 12, 2026 | SMS - Scheduled Maintenance affecting AT&TScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 12, 2026 | USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 96h 0m | Scheduled |
| Aug 11, 2026 | Kazakhstan - Planned maintenance affecting Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 11, 2026 | Russia SMS - Planned maintenance affecting K-Telecom, Rostelecom, KTK-Telecom and Vainakh TelecomScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Aug 11, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 11, 2026 | Bangladesh SMS - Planned maintenance impacting Banglalink networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 11, 2026 | Planned Maintenance on one of the EU West [EUW1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Aug 11, 2026 | France SMS - Delivery degradation affecting Lebara NetworkThis incident has been resolved. | 2h 40m | Resolved |
| Aug 11, 2026 | Dominican Republic SMS - Delivery Degradation towards ClaroThis incident has been resolved. | 11h 29m | Resolved |
| Aug 11, 2026 | Planned Maintenance on one of the AP Southeast [APSE1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 11, 2026 | Sweden Voice - Planned Internal MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Aug 11, 2026 | EU and US Silent Authentication - Planned maintenance affecting EU and US regionsScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 45m | Scheduled |
| Aug 11, 2026 | APAC SIP calls intermittent calls dropsVonage services have been fully restored following today’s service interruption in the APAC region; established SIP calls are dropped intermittently. This began at 2026-08-10 14:47:00 UTC. Full resolution has been… | 1h 44m | Resolved |
| Aug 10, 2026 | Russian SMS - Planned maintenance affecting Sber operatorScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 10, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 10, 2026 | Russia SMS - Planned maintenance affecting T2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 10, 2026 | Planned Maintenance on one of the EU West [EUW1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Aug 10, 2026 | Planned Maintenance on one of the AP SouthEast [APSE1] Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 10, 2026 | Japan SMS - Planned Maintenance affecting NTT DOCOMO networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Aug 9, 2026 | Philippines SMS - Delivery Degradation affecting Globe TelecomThis incident has been resolved. | 13h 55m | Resolved |
| Aug 9, 2026 | Philippines SMS - Planned maintenance affecting Globe TelecomScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Aug 9, 2026 | Bangladesh SMS - Planned Maintenance affecting GrameenPhone NetworkScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Aug 8, 2026 | UK Silent Authentication - Planned maintenance affecting the Vodafone networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 45m | Scheduled |
| Aug 7, 2026 | Kenya SMS - Delivery degradation towards Safaricom networkThis incident has been resolved. | 2h 41m | Resolved |
| Aug 7, 2026 | USA SMS/MMS - Scheduled Maintenance affecting T-MobileScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 30m | Scheduled |
| Aug 7, 2026 | USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 48h 0m | Scheduled |
| Aug 6, 2026 | UK SMS - Planned maintenance affecting Virgin Media O2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Aug 6, 2026 | Russian SMS - Planned maintenance affecting SberScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Aug 6, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 15m | Scheduled |
| Aug 6, 2026 | SMS Delivery Receipts Delayed - EU RegionVonage services have been fully restored following today's service interruption affecting SMS Delivery Receipts (DLRs) in our EU region, which began at 2026-08-06 12:49:00 UTC. During this time, customers using the HTTP… | 0 min | Resolved |
| Aug 6, 2026 | Japan SMS - Planned Maintenance affecting Rakuten networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Aug 6, 2026 | Russia SMS - Planned maintenance affecting MTSBetween 06-August-2026 03:45 UTC to 05:15 UTC, Russian Mobile operator MTS will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to… | 1h 30m | Scheduled |
| Aug 6, 2026 | USA/Canada Twilio SMS and MMS - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 6, 2026 | Germany SMS - Delivery degradation towards Telefonica GermanyThis incident has been resolved. | 2h 51m | Resolved |
| Aug 6, 2026 | USA SMS/MMS - Scheduled Maintenance affecting T-MobileScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 30m | Scheduled |
| Aug 5, 2026 | Russia SMS - Planned maintenance affecting T2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 5, 2026 | USA SMS - Delivery Degradation affecting US Short codeThis incident has been resolved. | 2h 29m | Resolved |
| Aug 5, 2026 | France SMS - Delivery degradation affecting Lycamobile NetworkThis incident has been resolved. | 25h 11m | Resolved |
| Aug 5, 2026 | Planned Maintenance on one of the AP-South East (APSE2) Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 5, 2026 | Japan SMS - Planned Maintenance affecting Rakuten networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Aug 5, 2026 | Malaysia SMS - Planned maintenance affecting MaxisScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Aug 5, 2026 | Application linking/unlinking issues with WhatsApp External accounts in Vonage dashboardVonage services have been fully restored following the service interruption on the Application Linking/unlinking feature for your WhatsApp external accounts, which began at 2026-08-04 13:18 UTC. Full resolution has… | 3h 33m | Resolved |
| Aug 5, 2026 | USA SMS - Planned Maintenance affecting Short Code and 10DLC on AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Aug 4, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 4, 2026 | Planned Maintenance on one of the AP-South East (APSE2) Voice ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 4, 2026 | France Voice - Planned Internal MaintenanceTo ensure the continued reliability of our services, we are performing emergency internal maintenance on our Voice termination platform on 4th August 2026, 07:00 - 07:30 UTC Impact: No customer impact is expected… | 30 min | Scheduled |
| Aug 4, 2026 | Bolivia SMS - Delivery Degradation towards Viva networkThis incident has been resolved. | 10h 40m | Resolved |
| Aug 4, 2026 | USA SMS/MMS - Scheduled Maintenance affecting T-MobileScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Aug 4, 2026 | USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 72h 0m | Scheduled |
| Aug 3, 2026 | United Kingdom Silent Authentication - Planned maintenance affecting Vodafone UKScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Aug 3, 2026 | UK SMS - Planned maintenance affecting Virgin Media O2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 30m | Scheduled |
| Aug 3, 2026 | Russia SMS - Planned maintenance affecting T2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 3, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 2, 2026 | Philippines SMS - Planned maintenance affecting Globe TelecomScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Aug 2, 2026 | Vietnam SMS - Planned Maintenance affecting SMS for ViettelScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Aug 1, 2026 | Spain Silent Authentication - Planned maintenance impacting Telefonica SpainScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Aug 1, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Jul 30, 2026 | Indonesia SMS - Planned maintenance affecting XL networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Jul 30, 2026 | Spain Silent Authentication - Planned maintenance impacting Telefonica SpainScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Jul 30, 2026 | Channel Manager API for RCS Message Opt-Out DisruptionVonage services have been fully restored following today's service interruption in RCS message opt-out requests via the Channel Manager API, which began at 2026-07-30 06:30:00 UTC. Full resolution has been confirmed… | 5h 15m | Resolved |
| Jul 30, 2026 | Honduras SMS - Delivery degradation towards Tigo networkThis incident has been resolved. | 10h 59m | Resolved |
| Jul 30, 2026 | Canada Silent Authentication - Planned maintenance impacting multiple operatorsScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Jul 30, 2026 | USA & CA SMS, MMS - Planned maintenance affecting toll free numbersScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Jul 29, 2026 | Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren networkBetween 06:12 to 07:12 (UTC) on the 30th of July 2026, we have observed SMS delivery degradation affecting Domestic brands towards Indonesia Smartfren network. This incident has been resolved. If you have any… | 10h 11m | Resolved |
| Jul 29, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Jul 29, 2026 | Russia SMS - Planned maintenance affecting Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Jul 29, 2026 | Russia SMS - Planned maintenance affecting Motive NetworkScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 40m | Scheduled |
| Jul 29, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Jul 29, 2026 | Italy SMS - Delivery degradation towards Italy FastwebThis incident has been resolved. | 1h 45m | Resolved |
| Jul 29, 2026 | Verify V2 Email Channel IssueVonage services have been fully restored following today's service interruption to the Verify V2 email channel, which began at 2026-07-29 06:10 UTC. Full resolution has been confirmed by our third-party provider… | 0 min | Resolved |
| Jul 29, 2026 | Canada Silent Authentication - Planned maintenance impacting multiple operatorsTo ensure platform stability, our upstream partner will conduct maintenance on 29-July-2026 from 04:00 to 09:00 UTC. During this maintenance period, there may be intermittent service interruptions affecting Silent… | 5h 0m | Scheduled |
| Jul 29, 2026 | USA SMS - Maintenance affecting Small US CarriersScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Jul 29, 2026 | USA SMS - Maintenance affecting US Regional Carrier - InteropScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Jul 29, 2026 | USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 48h 0m | Scheduled |
| Jul 28, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Jul 28, 2026 | Uzbekistan SMS - Planned maintenance affecting Uzbektelekom NetworkScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Jul 28, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Jul 28, 2026 | Malaysia SMS - Planned maintenance affecting XOXScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Jul 28, 2026 | USA SMS - Planned maintenance affecting ClearSkyScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Jul 28, 2026 | USA SMS - Maintenance affecting Small US CarriersScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Jul 28, 2026 | USA/Canada SMS and MMS - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Jul 28, 2026 | USA SMS - Planned Maintenance affecting Verizon networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 31h 0m | Scheduled |
| Jul 28, 2026 | Israel SMS - Delivery degradation affecting PartnerThis incident has been resolved. | 2h 19m | Resolved |
| Jul 28, 2026 | USA Silent Authentication - Planned maintenance affecting the AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 48h 0m | Scheduled |
| Jul 27, 2026 | Russia SMS - Planned maintenance affecting Motive NetworkScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Jul 27, 2026 | Philippines SMS - Planned maintenance affecting Globe TelecomScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Jul 27, 2026 | Russia SMS - Planned maintenance affecting MegafonScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Jul 27, 2026 | UAE SMS - Planned Maintenance affecting Etisalat networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Jul 27, 2026 | Russia SMS - Planned maintenance affecting Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Jul 27, 2026 | Malaysia SMS - Planned maintenance affecting SMS for CelcomDigiScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Jul 27, 2026 | USA MMS- Scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Jul 27, 2026 | Canada SMS & MMS - Planned Maintenance affecting Bell CanadaScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Jul 26, 2026 | USA SMS - Planned Maintenance affecting AT&T networkScheduled maintenance is currently in progress. We will provide updates as necessary. | -480 min | Scheduled |
| Jul 26, 2026 | Philippines SMS - Planned maintenance affecting Globe TelecomScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Jul 26, 2026 | USA & CA 10DLC, SC and TF SMS - Planned Maintenance affecting 10DLC, SC and TF messagesScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Jul 26, 2026 | United Kingdom SMS - Delivery degradation affecting Lycamobile UKThis incident has been resolved. | 2h 58m | Resolved |
| Jul 26, 2026 | Brazil SMS - Planned maintenance affecting Vivo networkScheduled maintenance is currently in progress. We will provide updates as necessary. | 11h 0m | Scheduled |
| Jul 25, 2026 | Brazil SMS - Delivery degradation affecting Claro BrazilThis incident has been resolved. | 2h 45m | Resolved |
| Jul 25, 2026 | USA SMS - Delivery Degradation affecting traffic towards AT&TThis incident has been resolved. | 4h 52m | Resolved |
How to Read This Vonage Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Vonage acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Vonage outage in this window ran 4d, against a mean recovery of 6h 12m. If you depend on Vonage in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.