Wave Outage History
49 incidents recorded over the last 365 days, 31 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Wave Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Wave Support Impacted by 3rd party incidentOur 3rd party partner has resolved this incident, and the in-app help function is working once again. | 7h 13m | Resolved |
| Oct 24, 2026 | We're making updates to improve performanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 15m | Scheduled |
| Oct 13, 2026 | Incorrect Payout Date DisplayWe've identified an in-app error on the Sales & Payments > Payments page for some Wave Payments users. Users may see an incorrect estimated deposit date of Monday October 12th. This date did not properly factor in the… | 1h 47m | Resolved |
| Oct 5, 2026 | Error page when trying to access WaveThis incident has been resolved. | 1h 1m | Resolved |
| Oct 1, 2026 | Latency across WaveThis incident has been resolved. | 24 min | Resolved |
| Sep 29, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 22, 2026 | Investigating reports of login errorsThis incident has been resolved. | 40 min | Resolved |
| Sep 22, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 15, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 25, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Aug 12, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 11, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Aug 8, 2026 | Investigating reports of delayed or failed receipt scan uploadsThis incident has been resolved. Receipts may take a few minutes to fully upload. If you attempted a receipt upload between 7:13 PM and 11:08 PM on Friday, August 7, 2026, please re-upload your receipt. | 2h 34m | Resolved |
| Jul 29, 2026 | Investigating reports of business logos not appearing on invoice or estimate emails and exported PDF'sThis incident has been resolved. | 37 min | Resolved |
| Jun 23, 2026 | Timesheet Saving Errors - PayrollThe issue has been resolved. We apologize for the interruption. | 2h 23m | Resolved |
| Jun 18, 2026 | Wave Payroll Impacted by 3rd party incidentAs it turns out, some impacted payroll deposits will be delayed past June 18th. We have reached out to those impacted employers directly. Beyond those impacted, the incident has been resolved between our 3rd party… | 9h 47m | Resolved |
| Jun 11, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 1, 2026 | Investigating reports of login errorsWe have resolved the issues that were affecting the sign in page. | 44 min | Resolved |
| May 22, 2026 | Payout delay for some U.S. Payments customersWe have reached out to the impacted customers, and the issue is resolved. | 92h 3m | Resolved |
| May 8, 2026 | Page Loading Errors Across WaveThe issue has been resolved. We apologize for the interruption to your Wave experience today. | 47 min | Resolved |
| May 8, 2026 | Increased Errors across WaveThe issue has been resolved. We apologize for the interruption today. | 17 min | Resolved |
| May 7, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 5, 2026 | Login Errors For Some UsersThe issue has been resolved. We apologize for the interruption today. | 1h 17m | Resolved |
| Apr 30, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 29, 2026 | Delays in Recurring Invoice generation and Automatic ChargesWe have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic… | 4h 15m | Resolved |
| Apr 29, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 24, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 20, 2026 | Increased Errors on Invoicing FeaturesThis incident has been resolved. Thank you for your patience and we apologize for the interruption today. | 1h 14m | Resolved |
| Apr 17, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 14, 2026 | Loading issues during Credit Card Payment Processing via Wave generated Invoices and Payment LinksThis incident has been resolved. | 36 min | Resolved |
| Apr 13, 2026 | Wave Mobile SSO Login ErrorsWe have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update… | 25h 45m | Resolved |
| Apr 9, 2026 | Wave Impacted by 3rd party incidentIssue is now resolved. We thank you for your patience. | 3h 16m | Resolved |
| Mar 26, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Mar 20, 2026 | Wave Impacted by Google Play billing incidentThis incident has been resolved on the Google Play side, and Android billing should now work as expected. | 4h 39m | Resolved |
| Mar 12, 2026 | Investigating reports of invoices and estimate emails not sending to recipientsIssues with invoice and estimate emails not being sent to recipients has been resolved. We apologize for the inconvenience during this time. | 28 min | Resolved |
| Mar 3, 2026 | Investigating reports of invoice payment errorsThis incident has been resolved. | 2h 33m | Resolved |
| Mar 3, 2026 | Wave Impacted by U.S. Federal Reserve incidentThe U.S. Federal Reserve processing delay has been resolved. As a reminder, deposits (for both payroll and payments) that were scheduled for Tuesday March 3rd still arrived on the same day, although later than usual. | 23h 43m | Resolved |
| Feb 13, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Feb 10, 2026 | Wave Impacted by Cloudflare incidentThe issue we were experiencing with our 3rd party partner has now resolved. Thank you for your patience. | 7 min | Resolved |
| Jan 30, 2026 | 1099-NEC Form Dollar AmountsWave had previously identified some 2025 1099-NEC forms with incorrect dollar amounts. All original forms were filed by the January 31 deadline, and Wave has now generated and filed corrections for the impacted 1099-NEC… | 677h 37m | Resolved |
| Jan 28, 2026 | Receipts not processingThis incident has been resolved now. The receipts that were stuck in processing have now been successfully processed. | 3 min | Resolved |
| Jan 26, 2026 | 1099-NEC Form Availability for Payroll Subscribers1099-NEC forms are now available for eligible Wave payroll employers through the Payroll > Tax Forms page. Thank you for your patience and we apologize for the interruption. | 69h 20m | Resolved |
| Jan 12, 2026 | Payroll Dashboard "Balancing Payroll" Error MessageThis incident has been resolved. Thank you for your patience and we apologize for the interruption. | 36 min | Resolved |
| Jan 8, 2026 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jan 7, 2026 | US Payroll Billing ErrorWe have reached out to the impacted users to set expectations on re-attempting the missed subscription charges. Thanks for your patience. | 122h 8m | Resolved |
| Dec 4, 2025 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Dec 2, 2025 | Reports out-of-sync for some businessesThis incident has been resolved. We apologize for the interruption today. | 4h 12m | Resolved |
| Dec 1, 2025 | Reports out-of-sync for some businessesThe issue has been resolved, and the impacted reports should be loading as expected. Thank you for your patience in this matter. | 5h 2m | Resolved |
| Nov 21, 2025 | We're making updates to improve performanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
Hear about the next one while it is open
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How to Read This Wave Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Wave acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Wave outage in this window ran 28d 5h, against a mean recovery of 22h 33m. If you depend on Wave in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.