Wave Outage History

49 incidents recorded over the last 365 days, 31 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Wave Incident

Wave incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Wave Support Impacted by 3rd party incidentOur 3rd party partner has resolved this incident, and the in-app help function is working once again.7h 13mResolved
Oct 24, 2026We're making updates to improve performanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 15mScheduled
Oct 13, 2026Incorrect Payout Date DisplayWe've identified an in-app error on the Sales & Payments > Payments page for some Wave Payments users. Users may see an incorrect estimated deposit date of Monday October 12th. This date did not properly factor in the…1h 47mResolved
Oct 5, 2026Error page when trying to access WaveThis incident has been resolved.1h 1mResolved
Oct 1, 2026Latency across WaveThis incident has been resolved.24 minResolved
Sep 29, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 22, 2026Investigating reports of login errorsThis incident has been resolved.40 minResolved
Sep 22, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 15, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 25, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.1h 30mScheduled
Aug 12, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 11, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.2h 30mScheduled
Aug 8, 2026Investigating reports of delayed or failed receipt scan uploadsThis incident has been resolved. Receipts may take a few minutes to fully upload. If you attempted a receipt upload between 7:13 PM and 11:08 PM on Friday, August 7, 2026, please re-upload your receipt.2h 34mResolved
Jul 29, 2026Investigating reports of business logos not appearing on invoice or estimate emails and exported PDF'sThis incident has been resolved.37 minResolved
Jun 23, 2026Timesheet Saving Errors - PayrollThe issue has been resolved. We apologize for the interruption.2h 23mResolved
Jun 18, 2026Wave Payroll Impacted by 3rd party incidentAs it turns out, some impacted payroll deposits will be delayed past June 18th. We have reached out to those impacted employers directly. Beyond those impacted, the incident has been resolved between our 3rd party…9h 47mResolved
Jun 11, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.3h 0mScheduled
Jun 1, 2026Investigating reports of login errorsWe have resolved the issues that were affecting the sign in page.44 minResolved
May 22, 2026Payout delay for some U.S. Payments customersWe have reached out to the impacted customers, and the issue is resolved.92h 3mResolved
May 8, 2026Page Loading Errors Across WaveThe issue has been resolved. We apologize for the interruption to your Wave experience today.47 minResolved
May 8, 2026Increased Errors across WaveThe issue has been resolved. We apologize for the interruption today.17 minResolved
May 7, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.2h 0mScheduled
May 5, 2026Login Errors For Some UsersThe issue has been resolved. We apologize for the interruption today.1h 17mResolved
Apr 30, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 29, 2026Delays in Recurring Invoice generation and Automatic ChargesWe have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic…4h 15mResolved
Apr 29, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 24, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 20, 2026Increased Errors on Invoicing FeaturesThis incident has been resolved. Thank you for your patience and we apologize for the interruption today.1h 14mResolved
Apr 17, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 14, 2026Loading issues during Credit Card Payment Processing via Wave generated Invoices and Payment LinksThis incident has been resolved.36 minResolved
Apr 13, 2026Wave Mobile SSO Login ErrorsWe have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update…25h 45mResolved
Apr 9, 2026Wave Impacted by 3rd party incidentIssue is now resolved. We thank you for your patience.3h 16mResolved
Mar 26, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.30 minScheduled
Mar 20, 2026Wave Impacted by Google Play billing incidentThis incident has been resolved on the Google Play side, and Android billing should now work as expected.4h 39mResolved
Mar 12, 2026Investigating reports of invoices and estimate emails not sending to recipientsIssues with invoice and estimate emails not being sent to recipients has been resolved. We apologize for the inconvenience during this time.28 minResolved
Mar 3, 2026Investigating reports of invoice payment errorsThis incident has been resolved.2h 33mResolved
Mar 3, 2026Wave Impacted by U.S. Federal Reserve incidentThe U.S. Federal Reserve processing delay has been resolved. As a reminder, deposits (for both payroll and payments) that were scheduled for Tuesday March 3rd still arrived on the same day, although later than usual.23h 43mResolved
Feb 13, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.1h 0mScheduled
Feb 10, 2026Wave Impacted by Cloudflare incidentThe issue we were experiencing with our 3rd party partner has now resolved. Thank you for your patience.7 minResolved
Jan 30, 20261099-NEC Form Dollar AmountsWave had previously identified some 2025 1099-NEC forms with incorrect dollar amounts. All original forms were filed by the January 31 deadline, and Wave has now generated and filed corrections for the impacted 1099-NEC…677h 37mResolved
Jan 28, 2026Receipts not processingThis incident has been resolved now. The receipts that were stuck in processing have now been successfully processed.3 minResolved
Jan 26, 20261099-NEC Form Availability for Payroll Subscribers1099-NEC forms are now available for eligible Wave payroll employers through the Payroll > Tax Forms page. Thank you for your patience and we apologize for the interruption.69h 20mResolved
Jan 12, 2026Payroll Dashboard "Balancing Payroll" Error MessageThis incident has been resolved. Thank you for your patience and we apologize for the interruption.36 minResolved
Jan 8, 2026We're making updates to improve performanceThe scheduled maintenance has been completed.2h 0mScheduled
Jan 7, 2026US Payroll Billing ErrorWe have reached out to the impacted users to set expectations on re-attempting the missed subscription charges. Thanks for your patience.122h 8mResolved
Dec 4, 2025We're making updates to improve performanceThe scheduled maintenance has been completed.1h 0mScheduled
Dec 2, 2025Reports out-of-sync for some businessesThis incident has been resolved. We apologize for the interruption today.4h 12mResolved
Dec 1, 2025Reports out-of-sync for some businessesThe issue has been resolved, and the impacted reports should be loading as expected. Thank you for your patience in this matter.5h 2mResolved
Nov 21, 2025We're making updates to improve performanceThe scheduled maintenance has been completed.2h 0mScheduled

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Wave incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Wave Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Wave acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Wave outage in this window ran 28d 5h, against a mean recovery of 22h 33m. If you depend on Wave in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.