Weave Outage History

83 incidents recorded over the last 365 days, 79 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Weave status100.00% uptime history

Every Recorded Weave Incident

Weave incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Investigating: Incorrect times for SchedulesSome customers in may see incorrect times in Weave, including on phones, call routing, and the desktop app, following recent time zone changes. Phone display times have been corrected. We're working on a fix for the…—Investigating
Nov 4, 2026Chat SupportThis incident has been resolved.1h 44mResolved
Nov 3, 2026Message delaysThis incident has been resolved25h 27mResolved
Nov 2, 2026Intermittent Outbound SMS FailuresThis incident has been resolved.58 minResolved
Nov 2, 2026Canadian Offices TimezoneThis incident has been resolved. Thank you for your patience29h 34mResolved
Oct 28, 2026Call Queue not ringing DevicesThis incident has been resolved.1h 39mResolved
Oct 27, 2026Media Unrecoverable for New LocationsThis incident has been resolved.2h 53mResolved
Oct 27, 2026Forms Unable to LoadThis incident has been resolved.2h 58mResolved
Oct 27, 2026Desktop App and Portal Loading IssuesThis incident has been resolved.3h 29mResolved
Oct 26, 2026Weave ChatThis incident has been resolved.17h 14mResolved
Oct 26, 2026Dynamic Fields Missing from Templates IssueThis incident has been resolved.1h 22mResolved
Oct 21, 2026Slowness in loading filters for auto messages.This incident has been resolved.1h 23mResolved
Oct 20, 2026Degradation in Asynchronous Messaging – Automated Messages Delayed or Not SendingThis incident has been resolved.3 minResolved
Oct 20, 2026Inactivity Sign out issueThis incident has been resolved.6 minResolved
Oct 19, 2026Support phones unreachable due to 3rd party telephony incidentThis incident has been resolved.55 minResolved
Oct 16, 2026Truelark Dashboard DownThis incident has been resolved4h 45mResolved
Oct 13, 2026Text Threads UnavailableThis incident has been resolved.38 minResolved
Oct 7, 2026Auto messagingThis incident has been resolved.6h 16mResolved
Oct 6, 2026A. I. Receptionist Connection IssuesThis incident has been resolved.1h 41mResolved
Sep 28, 2026Issue with Previewing FaxesThis issue has been resolved.3h 21mResolved
Sep 25, 2026Polycom Phones Receiving ErrorsThis incident has been resolved.72h 16mResolved
Sep 23, 2026Outbound SMS FailureThis incident has been resolved.53 minResolved
Sep 10, 2026Unable to Hear When Answering Inbound CallsThis incident has been resolved.23h 12mResolved
Sep 9, 2026Truelark dashboard not loading.This incident has been resolved.1h 7mResolved
Sep 3, 2026Text to pay link " Whoops"This incident has been resolved.26 minResolved
Sep 1, 2026Unable to Access VoicemailsThis issue has been resolved.1h 12mResolved
Aug 27, 2026Problems accessing some features and functionalityThis incident has been resolved3h 14mResolved
Aug 24, 2026Team Chat Cut Off in Compact ViewThis issue has been resolved.25 minResolved
Aug 21, 2026Decreased Call QualityThis incident has been resolved.31 minResolved
Aug 20, 2026Reports of team chat being cutoff in compact viewThis incident has been resolved.56 minResolved
Aug 6, 2026Delay in location-related lookup performanceThis incident has been resolved.4h 1mResolved
Aug 5, 2026Reports of Search Functionality in Title Bar DisappearingThis incident has been resolved.24h 12mResolved
Jul 27, 2026Unable to Load WeaveThis incident has been resolved.4h 31mResolved
Jul 22, 2026Degradation with Mindbody Integration ServicesThis incident has been resolved.56 minResolved
Jul 16, 2026Call Intelligence Transcribing unavailableResolved: Call Intelligence transcription has been restored and is operating normally. We appreciate your patience.24h 22mResolved
Jul 10, 2026Third-Party Integration Outage (NexHealth)This incident has been resolved.42 minResolved
Jul 7, 2026Inbound Calls not Ringing/Connecting on the Customers EndThis issue has been resolved.49 minResolved
Jul 1, 2026Tags Missing from NWXThis incident has been resolved.48 minResolved
Jul 1, 2026Online Booking not workingThis incident has been resolved.21 minResolved
Jun 23, 2026Slowness & Failure to Load: Call History PageThis incident has been resolved.1h 9mResolved
Jun 21, 2026Partner Maintenance (DentalXChange) — Insurance Verification Temporarily UnavailableThe scheduled maintenance has been completed.9h 0mScheduled
Jun 18, 2026Weave App Freezing when Navigating to Auto MessagesThis issue has been resolved.1h 8mResolved
Jun 12, 2026Weave May Be UnavailableThis incident has been resolved.10 minResolved
Jun 11, 2026TrueLark - Delay in display of text messages sent by StaffThis incident has been resolved.19h 11mResolved
Jun 11, 2026ECW Integration InterruptionThis incident has been resolved.190h 46mResolved
Jun 8, 2026Location access tab not loading.This incident has been resolve.51 minResolved
May 26, 2026Auto-Reminder Delivery DelayThis incident has been resolved!1h 11mResolved
May 24, 2026Third-party partner, DentalXChange, maintenance windowThe scheduled maintenance has been completed.9h 0mScheduled
May 21, 2026Reports of Destination Error in MessagingThis incident has been resolved.2h 25mResolved
May 19, 2026Third Party Error Affecting Voice AIThis incident has been resolved.43 minResolved
May 18, 2026Call Queues Not Ringing For All CallsThis incident has been resolved.23 minResolved
May 14, 2026Investigating Issues with Insurance VerificationThis incident has been resolved.48 minResolved
May 14, 2026Mobile app schedulesThis incident has been resolved4h 39mResolved
May 5, 2026Unable to Answer Inbound Calls From Call QueuesThis incident has been resolved.35 minResolved
Apr 30, 2026Payments network errorThis incident has been resolved.3h 23mResolved
Apr 28, 2026Unable to Create Text to Pay Requests in the Legacy Weave AppThis incident has been resolved.1h 17mResolved
Apr 23, 2026Inbound Calls to Weave SupportThis incident has been resolved.56 minResolved
Apr 16, 2026Booking issue with TruelarkThis incident has been resolved.1h 28mResolved
Apr 16, 2026Truelark Message ProcessingThis incident has been resolved.2h 7mResolved
Apr 9, 2026Denticon IntegrationsThis incident has been resolved.2h 40mResolved
Apr 7, 2026Nexhealth Api failing for Truelark CustomersThis incident has been resolved.27 minResolved
Apr 3, 2026Weave Legacy App Crashes When Opening PaymentsThis incident has been resolved.65h 6mResolved
Apr 1, 2026Dentrix Ascend Patient Data Not SyncingThis incident has been resolved.7h 45mResolved
Mar 31, 2026Dentrix Ascend Patient and Appointment Data Syncing Across LocationsThis incident has been resolved.11h 40mResolved
Mar 30, 2026Payments not showing up in Weave but showing up in Stripe.This incident has been resolved.3h 15mResolved
Mar 30, 2026Phone Messaging System Degradation – Call Journey & Call Queues ImpactedThis incident has been Resolved.5h 49mResolved
Mar 24, 2026Analytics not updating.This incident is resolved.51 minResolved
Mar 23, 2026Call queue's not connecting to live callsThis incident has been resolved.3h 32mResolved
Mar 20, 2026Open Dental Pop UpsThis incident has been resolved.103h 5mResolved
Mar 15, 2026Truelark (AI Receptionist) scheduled downtime on 3/14/2026The scheduled maintenance has been completed.4h 0mScheduled
Mar 9, 2026Weave inbox out of orderThis incident has been resolved!3h 10mResolved
Mar 9, 2026Unable to Login to Desktop AppThis incident has been resolved.37 minResolved
Feb 27, 2026No access to Weave Virtual Assitant ChatThis incident has been resolved.24 minResolved
Feb 27, 2026AI Predictions Failing Due to Gemini OutageThis incident has been resolved.1h 22mResolved
Feb 24, 2026Call Overrides Playing Wrong AudioThis incident has been resolved.20 minResolved
Feb 23, 2026Delay sending FaxesThis incident has been resolved.43 minResolved
Feb 20, 2026Inbound Call, SMS, Fax FailureWe have Identified the issue and fix has been implemented and all Phone, SmS, and Fax Services have been restored.54 minResolved
Feb 20, 2026Unable to View Fax historyThis incident has been resolved.33 minResolved
Feb 18, 2026Delayed save the date and missed call messagesThis incident has been resolved.3h 28mResolved
Feb 4, 2026Weave Insurance Verification May Encounter SlownessThis incident has been resolved.38 minResolved
Feb 4, 2026Outbound Calls Ringing to Office PhonesThis incident has been resolved.50 minResolved
Jan 29, 2026Patients In eClinicalWorks Not SyncingThis incident has been resolved.24h 17mResolved
Jan 28, 2026Forms Infinitely LoadingThis incident has been resolved.3h 23mResolved

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How to Read This Weave Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Weave acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Weave outage in this window ran 7d 22h, against a mean recovery of 9h 24m. If you depend on Weave in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.