Webex Outage History

200 incidents recorded over the last 365 days, 160 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Webex status100.00% uptime history

Every Recorded Webex Incident

Webex incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 23, 2026Webex Calling Service Maintenance: October 23, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Friday…—Scheduled
Oct 22, 2026Webex Calling Service Maintenance: October 22, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…—Scheduled
Oct 22, 2026Webex Calling Service Maintenance: October 22, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Thursday, October 22…—Scheduled
Oct 22, 2026Webex Calling Service Maintenance: October 22, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Thursday, October 22, 2026, 16:30…—Scheduled
Oct 22, 2026Webex Calling Service Maintenance: October 22, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, October 22, 2026, 13:00…—Scheduled
Oct 22, 2026Webex Calling Service Maintenance: October 22, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Thursday, October 22, 2026…—Scheduled
Oct 22, 2026Webex Calling Service Maintenance: October 22, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Texas, and Chicago -- Scheduled Maintenance Window -- Start: Thursday…—Scheduled
Oct 21, 2026Webex Calling Service Maintenance: October 21, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…—Scheduled
Oct 21, 2026Webex Calling Service Maintenance: October 21, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- India -- Scheduled Maintenance Window -- Start: Wednesday, October 21, 2026…—Scheduled
Oct 21, 2026Webex Calling Service Maintenance: October 21, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Wednesday, October 21, 2026…—Scheduled
Oct 21, 2026Webex Calling Service Maintenance: October 21, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Wednesday, October 21, 2026…—Scheduled
Oct 21, 2026Webex Calling Service Maintenance: October 21, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday…-20376 minResolved
Oct 21, 2026Webex Calling Service Maintenance: October 21, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday…—Scheduled
Oct 20, 2026Webex Calling Service Maintenance: October 20, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…—Scheduled
Oct 20, 2026Webex Calling Service Maintenance: October 20, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…—Scheduled
Oct 20, 2026Webex Calling Service Maintenance: October 20, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Tuesday, October 20, 2026…—Scheduled
Oct 20, 2026Webex Calling Service Maintenance: October 20, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, October 20, 2026, 16:30…—Scheduled
Oct 20, 2026Webex Calling Service Maintenance: October 20, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Tuesday, October 20, 2026, 13:00…—Scheduled
Oct 20, 2026Webex Calling Service Maintenance: October 20, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Tuesday, October 20, 2026…—Scheduled
Oct 20, 2026Webex Calling Service Maintenance: October 20, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Texas, and Chicago -- Scheduled Maintenance Window -- Start: Tuesday…—Scheduled
Oct 16, 2026Webex Calling Service Maintenance: October 16, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Friday, October 16, 2026…—Scheduled
Oct 16, 2026Webex Calling Service Maintenance: October 16, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Friday…—Scheduled
Oct 15, 2026Webex Calling Service Maintenance: October 15, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…—Scheduled
Oct 15, 2026Webex Calling Service Maintenance: October 15, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Thursday, October 15…—Scheduled
Oct 15, 2026Webex Calling Service Maintenance: October 15, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Thursday, October 15…—Scheduled
Oct 15, 2026Webex Meetings: London Data Center Service Maintenance: October 15, 2026Webex Engineering has scheduled a maintenance window to support ongoing service maintenance for Webex Meeting Services. -- Affected Data Center -- London -- Scheduled Maintenance Window -- Start: Thursday, October 15…—Scheduled
Oct 15, 2026Webex Calling Service Maintenance: October 15, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Thursday, October 15, 2026, 16:30…—Scheduled
Oct 15, 2026Webex Calling Service Maintenance: October 15, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, October 15, 2026, 13:00…—Scheduled
Oct 15, 2026Webex Calling Service Maintenance: October 15, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Thursday, October 15, 2026…—Scheduled
Oct 15, 2026Webex Calling Service Maintenance: October 15, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Texas, and Chicago -- Scheduled Maintenance Window -- Start: Thursday…—Scheduled
Oct 14, 2026Webex Calling Service Maintenance: October 14, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…—Scheduled
Oct 14, 2026Webex Calling Service Maintenance: October 14, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- India -- Scheduled Maintenance Window -- Start: Wednesday, October 14, 2026…—Scheduled
Oct 14, 2026Webex Calling Service Maintenance: October 14, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Wednesday, October 14, 2026…—Scheduled
Oct 14, 2026Webex Calling Service Maintenance: October 14, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Wednesday, October 14, 2026…—Scheduled
Oct 14, 2026Webex Calling Service Maintenance: October 14, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday…—Scheduled
Oct 13, 2026Webex Calling Service Maintenance: October 13, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…—Scheduled
Oct 13, 2026Webex Calling Service Maintenance: October 13, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Tuesday, October 13, 2026…—Scheduled
Oct 13, 2026Webex Calling Service Maintenance: October 13, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, October 13, 2026, 17:00…—Scheduled
Oct 13, 2026Webex Calling Service Maintenance: October 13, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, October 13, 2026, 16:30…—Scheduled
Oct 13, 2026Webex Calling Service Maintenance: October 13, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Tuesday, October 13, 2026, 13:00…—Scheduled
Oct 13, 2026Webex Calling Service Maintenance: October 13, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Tuesday, October 13, 2026…—Scheduled
Oct 10, 2026Webex Calling: Inbound call failures impacting Cisco Calling Plan users in the Canada regionEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.2h 34mResolved
Oct 9, 2026Webex Contact Center: Callers may experience IVR delays and intermittent failures connecting to agents in the US regionEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.1h 5mResolved
Oct 8, 2026Webex Calling Service Maintenance: October 08, 2026The maintenance is currently in progress.5h 0mResolved
Oct 8, 2026Webex Calling Emergency Service Maintenance: October 08, 2026The maintenance is currently in progress.5h 30mResolved
Oct 8, 2026Webex Calling Emergency Service Maintenance: October 08, 2026The maintenance is currently in progress.5h 0mResolved
Oct 2, 2026Webex Calling Emergency Service Maintenance: October 02, 2026The maintenance is currently in progress.84h 0mResolved
Oct 2, 2026Webex Calling Service Maintenance: October 02, 2026The maintenance is currently in progress.5h 0mResolved
Oct 1, 2026Webex Calling Service Maintenance: October 01, 2026The maintenance is currently in progress.6h 0mResolved
Oct 1, 2026Webex Calling Service Maintenance: October 01, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…-12741 minResolved
Oct 1, 2026Webex Calling Service Maintenance: October 01, 2026The maintenance is currently in progress.5h 0mResolved
Oct 1, 2026Webex Calling Service Maintenance: October 01, 2026The maintenance is currently in progress.5h 0mResolved
Oct 1, 2026Webex Calling Service Maintenance: October 01, 2026The maintenance is currently in progress.5h 0mResolved
Oct 1, 2026Webex Calling Service Maintenance: October 01, 2026The maintenance is currently in progress.5h 0mResolved
Oct 1, 2026Webex Calling Service Maintenance: October 01, 2026The maintenance is currently in progress.7h 0mResolved
Sep 30, 2026Webex Calling Service Maintenance: September 30, 2026The maintenance is currently in progress.6h 0mResolved
Sep 30, 2026Webex Calling Service Maintenance: September 30, 2026The maintenance is currently in progress.5h 0mResolved
Sep 30, 2026Webex Calling Service Maintenance: September 30, 2026The maintenance is currently in progress.6h 0mResolved
Sep 30, 2026Webex Calling Service Maintenance: September 30, 2026The maintenance is currently in progress.6h 0mResolved
Sep 30, 2026Webex Services: Multiple services degradation in APAC regionEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.24 minResolved
Sep 30, 2026Webex Contact Center: Some users may experience dead air or one-way audioEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.3h 10mResolved
Sep 30, 2026Webex Contact Center Enterprise: Users in EMEA may experience intermittent connectivity issuesEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.14h 25mResolved
Sep 30, 2026Webex Calling Service Maintenance: September 30, 2026The maintenance is currently in progress.5h 0mResolved
Sep 30, 2026Webex Calling Service Maintenance: September 30, 2026The maintenance is currently in progress.5h 0mResolved
Sep 29, 2026Webex Calling Service Maintenance: September 29, 2026The maintenance is currently in progress.6h 0mResolved
Sep 29, 2026Webex Calling Service Maintenance: September 29, 2026The maintenance is currently in progress.5h 0mResolved
Sep 29, 2026Webex Calling Service Maintenance: September 29, 2026The maintenance is currently in progress.5h 0mResolved
Sep 29, 2026Webex Calling Service Maintenance: September 29, 2026The maintenance is currently in progress.5h 0mResolved
Sep 29, 2026Webex Calling Service Maintenance: September 29, 2026The maintenance is currently in progress.5h 0mResolved
Sep 29, 2026Webex Calling Service Maintenance: September 29, 2026The maintenance is currently in progress.5h 0mResolved
Sep 29, 2026Webex Calling Service Maintenance: September 29, 2026The maintenance is currently in progress.5h 0mResolved
Sep 25, 2026Webex Calling Service Maintenance: September 25, 2026The maintenance is currently in progress.5h 0mResolved
Sep 24, 2026Webex Calling Service Maintenance: September 24, 2026The maintenance is currently in progress.6h 0mResolved
Sep 24, 2026Webex Calling Service Maintenance: September 24, 2026The maintenance is currently in progress.5h 0mResolved
Sep 24, 2026Webex Calling Service Maintenance: September 24, 2026The maintenance is currently in progress.5h 0mResolved
Sep 24, 2026Webex Calling Service Maintenance: September 24, 2026The maintenance is currently in progress.5h 0mResolved
Sep 24, 2026Webex Calling Service Maintenance: September 24, 2026The maintenance is currently in progress.6h 0mResolved
Sep 24, 2026Webex Calling Service Maintenance: September 24, 2026The maintenance is currently in progress.5h 0mResolved
Sep 24, 2026Webex Meetings: Japan Data Center Service Maintenance: September 24, 2026The maintenance is currently in progress.5h 0mResolved
Sep 24, 2026Webex Calling Service Maintenance: September 24, 2026The maintenance is currently in progress.7h 0mResolved
Sep 24, 2026Webex Calling Service Maintenance: September 24, 2026The maintenance is currently in progress.8h 0mResolved
Sep 23, 2026Webex Calling Service Maintenance: September 23, 2026The maintenance is currently in progress.6h 0mResolved
Sep 23, 2026Webex Calling Service Maintenance: September 23, 2026The maintenance is currently in progress.5h 0mResolved
Sep 23, 2026Webex Calling Service Maintenance: September 23, 2026The maintenance is currently in progress.6h 0mResolved
Sep 23, 2026Webex Services: Login failures for the Webex API service in the APAC regionEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.1h 53mResolved
Sep 23, 2026Webex Calling Service Maintenance: September 23, 2026The maintenance is currently in progress.6h 0mResolved
Sep 23, 2026Webex Calling Service Maintenance: September 23, 2026The maintenance is currently in progress.5h 0mResolved
Sep 23, 2026Webex Meetings: Users may be unable to configure or use translationsEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.46 minResolved
Sep 22, 2026Webex Calling Service Maintenance: September 22, 2026The maintenance is currently in progress.6h 0mResolved
Sep 22, 2026Webex Calling Service Maintenance: September 22, 2026The maintenance is currently in progress.5h 0mResolved
Sep 22, 2026Webex Calling Service Maintenance: September 22, 2026The maintenance is currently in progress.5h 0mResolved
Sep 22, 2026Webex Calling Service Maintenance: September 22, 2026The maintenance is currently in progress.5h 0mResolved
Sep 22, 2026Webex Calling Service Maintenance: September 22, 2026The maintenance is currently in progress.5h 0mResolved
Sep 22, 2026Webex Calling Service Maintenance: September 22, 2026The maintenance is currently in progress.6h 0mResolved
Sep 21, 2026Webex Contact Center: Some agents in the US region may have been disconnected from the agent desktopEngineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability. We appreciate your patience while we addressed this service incident.4h 30mResolved
Sep 19, 2026Cisco BroadCloud: Users in the EU region are unable to access the Rialto Market portalsEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.3h 34mResolved
Sep 18, 2026Webex Contact Center Enterprise: Users may experience intermittent agent desktop sign-in failures and agent logoutsEngineering has completed remediation activities, and the issue affecting Webex Contact Center Enterprise Agent Desktop has been resolved. We are continuing to monitor service recovery to confirm stability. We…96h 59mResolved
Sep 18, 2026Webex Calling Service Maintenance: September 18, 2026The maintenance is currently in progress.5h 0mResolved
Sep 17, 2026Webex Calling Service Maintenance: September 17, 2026The maintenance is currently in progress.6h 0mResolved
Sep 17, 2026Webex Calling Service Maintenance: September 17, 2026The maintenance is currently in progress.5h 0mResolved
Sep 17, 2026Webex Calling Service Maintenance: September 17, 2026The maintenance is currently in progress.9h 0mResolved
Sep 17, 2026Webex Calling Service Maintenance: September 17, 2026The maintenance is currently in progress.5h 0mResolved
Sep 17, 2026Webex Calling Service Maintenance: September 17, 2026The maintenance is currently in progress.5h 0mResolved
Sep 17, 2026Webex Calling Service Maintenance: September 17, 2026The maintenance is currently in progress.5h 0mResolved
Sep 17, 2026Webex Calling Service Maintenance: September 17, 2026The maintenance is currently in progress.7h 0mResolved
Sep 16, 2026Webex Calling Service Maintenance: September 16, 2026The maintenance is currently in progress.8h 0mResolved
Sep 16, 2026Webex Calling Service Maintenance: September 16, 2026The maintenance is currently in progress.5h 0mResolved
Sep 16, 2026Webex Calling Service Maintenance: September 16, 2026The maintenance is currently in progress.6h 0mResolved
Sep 16, 2026Webex Calling Service Maintenance: September 16, 2026The maintenance is currently in progress.6h 0mResolved
Sep 16, 2026Webex Calling Service Maintenance: September 16, 2026The maintenance is currently in progress.5h 0mResolved
Sep 15, 2026Webex Calling Service Maintenance: September 15, 2026The maintenance is currently in progress.6h 0mResolved
Sep 15, 2026Webex Calling Service Maintenance: September 15, 2026The maintenance is currently in progress.6h 0mResolved
Sep 15, 2026Webex Calling Service Maintenance: September 15, 2026The maintenance is currently in progress.5h 0mResolved
Sep 15, 2026Webex Calling Service Maintenance: September 15, 2026The maintenance is currently in progress.5h 0mResolved
Sep 15, 2026Webex Calling Service Maintenance: September 15, 2026The maintenance is currently in progress.5h 0mResolved
Sep 15, 2026Webex Calling Service Maintenance: September 15, 2026The maintenance is currently in progress.5h 0mResolved
Sep 14, 2026Gateway and Solutions: Some users may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMTOur engineering team continues to monitor service performance for users joining Microsoft Teams meetings via VIMT. Traffic routing for the affected region remains under active monitoring, and recent observations show…236h 12mResolved
Sep 14, 2026Webex Calling Service Maintenance: September 14, 2026The maintenance is currently in progress.6h 0mResolved
Sep 11, 2026Webex Meetings: Frankfurt Data Center Extended Service Maintenance: September 18, 2026The maintenance is currently in progress.197h 0mResolved
Sep 11, 2026Webex Meetings: Singapore Data Center Maintenance: September 11, 2026The maintenance is currently in progress.5h 0mResolved
Sep 11, 2026Webex Calling Service Maintenance: September 11, 2026The maintenance is currently in progress.5h 0mResolved
Sep 10, 2026Webex Calling Service Maintenance: September 10, 2026The maintenance is currently in progress.5h 0mResolved
Sep 10, 2026Webex Calling Emergency Service Maintenance: September 10, 2026The maintenance is currently in progress.5h 0mResolved
Sep 9, 2026Collaboration Control Hub: Some administrators are unable to remote access devices from Collaboration Control HubEngineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability. We appreciate your patience while we addressed this service incident.5h 0mResolved
Sep 8, 2026Webex Calling Service Maintenance: September 08, 2026The maintenance is currently in progress.6h 0mResolved
Sep 8, 2026Webex Calling Service Maintenance: September 08, 2026The maintenance is currently in progress.5h 0mResolved
Sep 8, 2026Webex Calling Service Maintenance: September 08, 2026The maintenance is currently in progress.5h 0mResolved
Sep 8, 2026Gateway and Solutions: Some users may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMTEngineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability. We appreciate your patience while we addressed this service incident.39 minResolved
Sep 8, 2026Webex Calling Service Maintenance: September 08, 2026The maintenance is currently in progress.5h 0mResolved
Sep 8, 2026Webex Calling Service Maintenance: September 08, 2026The maintenance is currently in progress.5h 0mResolved
Sep 6, 2026Webex Calling: Users are intermittently unable to add or delete devices in Webex Control HubEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.41 minResolved
Sep 6, 2026Webex Calling Service Maintenance: September 06, 2026The maintenance is currently in progress.30 minResolved
Sep 4, 2026Webex Calling Service Maintenance: September 04, 2026The maintenance is currently in progress.5h 2mResolved
Sep 3, 2026Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…-1383 minResolved
Sep 3, 2026Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Thursday, September 03…-1330 minResolved
Sep 3, 2026Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Thursday, September 03, 2026…-1179 minResolved
Sep 3, 2026Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, September 03, 2026…-969 minResolved
Sep 3, 2026Webex App: New users are unable to login via OpenID Connect (OIDC) SSOEngineering has completed remediation activities and services are now restored for all regions. We will continue to monitor to ensure service stability.2h 43mResolved
Sep 3, 2026Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Thursday, September 03, 2026…-915 minResolved
Sep 3, 2026Webex Calling Service Maintenance: September 03, 2026The maintenance is currently in progress.7h 0mResolved
Sep 2, 2026Webex Calling Service Maintenance: September 02, 2026The maintenance is currently in progress.6h 6mResolved
Sep 2, 2026Webex Calling Service Maintenance: September 02, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Saudi Arabia and India -- Scheduled Maintenance Window -- Start: Wednesday…-172 minResolved
Sep 2, 2026Gateway and Solutions: Some users may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMTEngineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability. We appreciate your patience while we addressed this service incident.2h 59mResolved
Sep 2, 2026Webex Calling: Users are unable to access Voicemail for Webex Calling Professional WorkspacesEngineering has completed remediation activities and services are now restored for all regions. We will continue to monitor to ensure service stability.1h 50mResolved
Sep 2, 2026Webex Calling Service Maintenance: September 02, 2026The maintenance is currently in progress.6h 2mResolved
Sep 2, 2026Webex Calling Service Maintenance: September 02, 2026The maintenance is currently in progress.6h 0mResolved
Sep 2, 2026Webex Calling Service Maintenance: September 02, 2026The maintenance is currently in progress.5h 9mResolved
Sep 1, 2026Webex Calling Emergency Service Maintenance: September 01, 2026The maintenance is currently in progress.5h 37mResolved
Sep 1, 2026Webex Calling Service Maintenance: September 01, 2026The maintenance is currently in progress.6h 1mResolved
Sep 1, 2026Webex Calling Service Maintenance: September 01, 2026The maintenance is currently in progress.5h 2mResolved
Sep 1, 2026Webex Calling Service Maintenance: September 01, 2026The maintenance is currently in progress.5h 3mResolved
Sep 1, 2026Webex Calling Service Maintenance: September 01, 2026The maintenance is currently in progress.4h 1mResolved
Sep 1, 2026Webex Calling Service Maintenance: September 01, 2026The maintenance is currently in progress.5h 4mResolved
Sep 1, 2026Webex Calling Service Maintenance: September 01, 2026The maintenance is currently in progress.5h 0mResolved
Sep 1, 2026Webex Calling Service Maintenance: September 01, 2026The maintenance is currently in progress.5h 30mResolved
Aug 31, 2026Webex Calling Service Maintenance: August 31, 2026The maintenance is currently in progress.5h 0mResolved
Aug 31, 2026Webex Calling: Some Devices are not visible in Collaboration Control HubEngineering has completed remediation activities and is monitoring recovery. Device visibility has been restored for most affected instances, and some affected device listings may take up to 24 hours to fully reappear…25h 35mResolved
Aug 28, 2026Webex Calling Service Maintenance: August 28, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Friday…-5188 minResolved
Aug 27, 2026Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…-4770 minResolved
Aug 27, 2026Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Thursday, August 27, 2026…-4710 minResolved
Aug 27, 2026Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Thursday, August 27, 2026, 16:30…-4564 minResolved
Aug 27, 2026Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, August 27, 2026, 13:00…-4356 minResolved
Aug 27, 2026Webex Calling Service Maintenance: September 03, 2026The maintenance is currently in progress.174h 2mResolved
Aug 27, 2026Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Thursday, August 27, 2026…-4296 minResolved
Aug 27, 2026Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Texas, and Chicago -- Scheduled Maintenance Window -- Start: Thursday…-2217 minResolved
Aug 26, 2026Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…-1914 minResolved
Aug 26, 2026Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Saudi Arabia and India -- Scheduled Maintenance Window -- Start: Wednesday…-1788 minResolved
Aug 26, 2026Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Wednesday, August 26, 2026, 13:00…-1426 minResolved
Aug 26, 2026Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Wednesday, August 26, 2026…-1371 minResolved
Aug 26, 2026Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday…-2316 minResolved
Aug 26, 2026Webex Calling Service Maintenance: September 02, 2026The maintenance is currently in progress.174h 9mResolved
Aug 25, 2026Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --…-1900 minResolved
Aug 25, 2026Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Tuesday, August 25, 2026…-1842 minResolved
Aug 25, 2026Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, August 25, 2026, 16:30…-1692 minResolved
Aug 25, 2026Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Tuesday, August 25, 2026, 13:00…-1489 minResolved
Aug 25, 2026Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Tuesday, August 25, 2026…-1430 minResolved
Aug 25, 2026Webex Calling Service Maintenance: August 25, 2026The maintenance is currently in progress.8h 0mResolved
Aug 23, 2026Dedicated Instance/UCM Cloud: Connectivity failures with poxy server 69.168.16.27Engineering deployed a fix and services are now fully operational. We will continue to monitor to ensure service stability5h 21mResolved
Aug 22, 2026Webex Calling Emergency Service Maintenance: August 22, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Texas and Chicago -- Scheduled Maintenance Window -- Start: Saturday, August 22…-518 minResolved
Aug 21, 2026Webex Dedicated Instance: Users may experience phone registration failuresAfter further review engineering determined services are now healthy and stable. We are currently performing health checks and at this time and will continue to monitor the services to ensure continuity.5h 28mResolved
Aug 21, 2026Webex Contact Center: Campaign call failures for users in EU regionsEngineering has completed remediation activities and services are now restored for all regions. We will continue to monitor to ensure service stability.25 minResolved
Aug 21, 2026Webex : Multiple services impacted in EU regionEngineering has completed remediation activities and services are now restored for all regions. We will continue to monitor to ensure service stability.1h 46mResolved
Aug 21, 2026Webex Calling Service Maintenance: August 21, 2026The maintenance is currently in progress.14h 4mResolved
Aug 20, 2026Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress.6h 0mResolved
Aug 20, 2026Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress.5h 0mResolved
Aug 20, 2026Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress.5h 0mResolved
Aug 20, 2026Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress.5h 0mResolved
Aug 20, 2026Webex Calling: Some Devices are displaying incorrect status in Webex Control HubEngineering has completed remediation activities and services are now restored for all regions. We will continue to monitor to ensure service stability.4h 44mResolved
Aug 20, 2026Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress.5h 0mResolved
Aug 20, 2026Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress.7h 0mResolved
Aug 19, 2026Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress.6h 0mResolved
Aug 19, 2026Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress.5h 0mResolved
Aug 19, 2026Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress.6h 0mResolved
Aug 19, 2026Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress.6h 0mResolved
Aug 19, 2026Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress.5h 0mResolved
Aug 18, 2026Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress.6h 4mResolved
Aug 18, 2026Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress.6h 38mResolved
Aug 18, 2026Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress.5h 38mResolved
Aug 18, 2026Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress.5h 4mResolved
Aug 18, 2026Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress.5h 53mResolved

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How to Read This Webex Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Webex acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Webex outage in this window ran 9d 20h, against a mean recovery of 12h 17m. If you depend on Webex in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.