Webex Outage History
200 incidents recorded over the last 365 days, 167 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Webex Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 11, 2026 | Webex Meetings: Frankfurt Data Center Extended Service Maintenance: September 11, 2026Webex Engineering has scheduled an extended maintenance window to support ongoing service maintenance for Webex Meeting Services. -- Scheduled Maintenance Window -- Start: Friday, September 11, 2026, 11:00 AM PDT… | — | Scheduled |
| Sep 4, 2026 | Webex Calling Service Maintenance: September 04, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Friday… | — | Scheduled |
| Sep 3, 2026 | Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --… | — | Scheduled |
| Sep 3, 2026 | Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Thursday, September 03… | — | Scheduled |
| Sep 3, 2026 | Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Thursday, September 03, 2026… | — | Scheduled |
| Sep 3, 2026 | Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, September 03, 2026… | — | Scheduled |
| Sep 3, 2026 | Webex Calling Service Maintenance: September 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Thursday, September 03, 2026… | — | Scheduled |
| Sep 2, 2026 | Webex Calling Service Maintenance: September 02, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday… | — | Scheduled |
| Sep 1, 2026 | Webex Calling Service Maintenance: September 01, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --… | — | Scheduled |
| Sep 1, 2026 | Webex Calling Service Maintenance: September 01, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Tuesday, September 01… | — | Scheduled |
| Sep 1, 2026 | Webex Calling Service Maintenance: September 01, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, September 01, 2026… | — | Scheduled |
| Sep 1, 2026 | Webex Calling Service Maintenance: September 01, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Tuesday, September 01, 2026… | — | Scheduled |
| Sep 1, 2026 | Webex Calling Service Maintenance: September 01, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Tuesday, September 01, 2026… | — | Scheduled |
| Aug 28, 2026 | Webex Calling Service Maintenance: August 28, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Friday… | — | Scheduled |
| Aug 27, 2026 | Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --… | — | Scheduled |
| Aug 27, 2026 | Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Thursday, August 27, 2026… | — | Scheduled |
| Aug 27, 2026 | Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Thursday, August 27, 2026, 16:30… | — | Scheduled |
| Aug 27, 2026 | Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Australia and Japan Data Centers -- Scheduled Maintenance Window -- Start… | — | Scheduled |
| Aug 27, 2026 | Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, August 27, 2026, 13:00… | — | Scheduled |
| Aug 27, 2026 | Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Thursday, August 27, 2026… | — | Scheduled |
| Aug 27, 2026 | Webex Calling Service Maintenance: August 27, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Texas, and Chicago -- Scheduled Maintenance Window -- Start: Thursday… | — | Scheduled |
| Aug 26, 2026 | Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --… | — | Scheduled |
| Aug 26, 2026 | Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Saudi Arabia and India -- Scheduled Maintenance Window -- Start: Wednesday… | — | Scheduled |
| Aug 26, 2026 | Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Wednesday, August 26, 2026, 13:00… | — | Scheduled |
| Aug 26, 2026 | Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Wednesday, August 26, 2026… | — | Scheduled |
| Aug 26, 2026 | Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday… | — | Scheduled |
| Aug 26, 2026 | Webex Calling Service Maintenance: August 26, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Texas and Chicago -- Scheduled Maintenance Window -- Start: Wednesday, August… | — | Scheduled |
| Aug 25, 2026 | Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window --… | — | Scheduled |
| Aug 25, 2026 | Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Tuesday, August 25, 2026… | — | Scheduled |
| Aug 25, 2026 | Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, August 25, 2026, 16:30… | — | Scheduled |
| Aug 25, 2026 | Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Tuesday, August 25, 2026, 13:00… | — | Scheduled |
| Aug 25, 2026 | Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Tuesday, August 25, 2026… | — | Scheduled |
| Aug 25, 2026 | Webex Calling Service Maintenance: August 25, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Texas and Chicago -- Scheduled Maintenance Window -- Start: Tuesday, August 25… | — | Scheduled |
| Aug 23, 2026 | Dedicated Instance/UCM Cloud: Connectivity failures with poxy server 69.168.16.27Engineering deployed a fix and services are now fully operational. We will continue to monitor to ensure service stability | 5h 21m | Resolved |
| Aug 22, 2026 | Webex Calling Emergency Service Maintenance: August 22, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Texas and Chicago -- Scheduled Maintenance Window -- Start: Saturday, August 22… | -518 min | Resolved |
| Aug 21, 2026 | Webex Dedicated Instance: Users may experience phone registration failuresAfter further review engineering determined services are now healthy and stable. We are currently performing health checks and at this time and will continue to monitor the services to ensure continuity. | 5h 28m | Resolved |
| Aug 21, 2026 | Webex Contact Center: Campaign call failures for users in EU regionsEngineering has completed remediation activities and services are now restored for all regions. We will continue to monitor to ensure service stability. | 25 min | Resolved |
| Aug 21, 2026 | Webex : Multiple services impacted in EU regionEngineering has completed remediation activities and services are now restored for all regions. We will continue to monitor to ensure service stability. | 1h 46m | Resolved |
| Aug 21, 2026 | Webex Calling Service Maintenance: August 21, 2026The maintenance is currently in progress. | 14h 4m | Resolved |
| Aug 20, 2026 | Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress. | 6h 0m | Resolved |
| Aug 20, 2026 | Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress. | 5h 0m | Resolved |
| Aug 20, 2026 | Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress. | 5h 0m | Resolved |
| Aug 20, 2026 | Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress. | 5h 0m | Resolved |
| Aug 20, 2026 | Webex Calling: Some Devices are displaying incorrect status in Webex Control HubEngineering has completed remediation activities and services are now restored for all regions. We will continue to monitor to ensure service stability. | 4h 44m | Resolved |
| Aug 20, 2026 | Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress. | 5h 0m | Resolved |
| Aug 20, 2026 | Webex Calling Service Maintenance: August 20, 2026The maintenance is currently in progress. | 7h 0m | Resolved |
| Aug 19, 2026 | Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress. | 6h 0m | Resolved |
| Aug 19, 2026 | Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress. | 5h 0m | Resolved |
| Aug 19, 2026 | Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress. | 6h 0m | Resolved |
| Aug 19, 2026 | Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress. | 6h 0m | Resolved |
| Aug 19, 2026 | Webex Calling Service Maintenance: August 19, 2026The maintenance is currently in progress. | 5h 0m | Resolved |
| Aug 18, 2026 | Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress. | 6h 4m | Resolved |
| Aug 18, 2026 | Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress. | 6h 38m | Resolved |
| Aug 18, 2026 | Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress. | 5h 38m | Resolved |
| Aug 18, 2026 | Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress. | 5h 4m | Resolved |
| Aug 18, 2026 | Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress. | 5h 53m | Resolved |
| Aug 18, 2026 | Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress. | 5h 25m | Resolved |
| Aug 18, 2026 | Webex Calling Service Maintenance: August 18, 2026The maintenance is currently in progress. | 6h 18m | Resolved |
| Aug 15, 2026 | Webex Meetings: Users in the Europe and Africa region may be unable to join meetingsEngineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability. We appreciate your patience while we addressed this service incident. | 6h 18m | Resolved |
| Aug 14, 2026 | Webex Meetings: Japan Data Center Emergency Maintenance: August 14, 2026The maintenance is currently in progress. | 5h 13m | Resolved |
| Aug 14, 2026 | Webex Calling Service Maintenance: August 14, 2026The maintenance is currently in progress. | 5h 5m | Resolved |
| Aug 14, 2026 | Webex Calling Emergency Service Maintenance: August 14, 2026The maintenance is currently in progress. | 3h 25m | Resolved |
| Aug 13, 2026 | Webex Calling Service Maintenance: August 13, 2026The maintenance is currently in progress. | 5h 29m | Resolved |
| Aug 13, 2026 | Webex Calling Service Maintenance: August 13, 2026The maintenance is currently in progress. | 5h 50m | Resolved |
| Aug 13, 2026 | Webex Calling Service Maintenance: August 13, 2026The maintenance is currently in progress. | 5h 41m | Resolved |
| Aug 13, 2026 | Webex Calling Service Maintenance: August 13, 2026The maintenance is currently in progress. | 6h 7m | Resolved |
| Aug 13, 2026 | Webex Calling Service Maintenance: August 13, 2026The maintenance is currently in progress. | 17h 31m | Resolved |
| Aug 13, 2026 | Webex Calling Service Maintenance: August 13, 2026The maintenance is currently in progress. | 8h 3m | Resolved |
| Aug 12, 2026 | Webex Calling Service Maintenance: August 12, 2026The maintenance is currently in progress. | 7h 59m | Resolved |
| Aug 12, 2026 | Webex Calling Service Maintenance: August 12, 2026The maintenance is currently in progress. | 5h 51m | Resolved |
| Aug 12, 2026 | Webex Calling: Wholesale and Webex for BroadWorks customers may experience provisioning failuresEngineering has completed remediation activities, and services are now restored. We are monitoring to confirm continued stability for new site and order creation for wholesale and Webex for BroadWorks customers. We… | 1h 20m | Resolved |
| Aug 12, 2026 | Webex Calling Service Maintenance: August 12, 2026The maintenance is currently in progress. | 6h 8m | Resolved |
| Aug 12, 2026 | Webex Calling Service Maintenance: August 12, 2026The maintenance is currently in progress. | 6h 30m | Resolved |
| Aug 12, 2026 | Webex for BroadWorks: Users are not receiving the incoming call notifications on their Webex App for mobileEngineering has completed remediation activities, and services are now restored. We have updated the NS records for one of our name servers; please note that it may take 24–48 hours for the new configuration to… | 9h 49m | Resolved |
| Aug 12, 2026 | Webex Calling Service Maintenance: August 12, 2026The maintenance is currently in progress. | 5h 14m | Resolved |
| Aug 11, 2026 | Webex Calling Service Maintenance: August 11, 2026The maintenance is currently in progress. | 6h 11m | Resolved |
| Aug 11, 2026 | Webex Calling Service Maintenance: August 11, 2026The maintenance is currently in progress. | 5h 14m | Resolved |
| Aug 11, 2026 | Webex Calling Service Maintenance: August 11, 2026The maintenance is currently in progress. | 5h 43m | Resolved |
| Aug 11, 2026 | Webex Calling Service Maintenance: August 11, 2026The maintenance is currently in progress. | 5h 12m | Resolved |
| Aug 11, 2026 | Webex Calling Service Maintenance: August 11, 2026The maintenance is currently in progress. | 6h 12m | Resolved |
| Aug 10, 2026 | Webex Calling Service Maintenance: August 10, 2026The maintenance is currently in progress. | 9h 4m | Resolved |
| Aug 10, 2026 | Webex Calling Service Maintenance: August 10, 2026The maintenance is currently in progress. | 6h 0m | Resolved |
| Aug 10, 2026 | Webex Calling: Admins will experience failures when attempting to add or delete devices via Webex Control Hub or APIsEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. | 7h 27m | Resolved |
| Aug 7, 2026 | Webex Calling: Some users in the US region may experience one-way audio for PSTN callsEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. | 50 min | Resolved |
| Aug 7, 2026 | Webex Calling Service Maintenance: August 07, 2026The maintenance is currently in progress. | 6h 16m | Resolved |
| Aug 6, 2026 | Webex Calling Service Maintenance: August 06, 2026The maintenance is currently in progress. | 6h 14m | Resolved |
| Aug 6, 2026 | Webex Calling Service Maintenance: August 06, 2026The maintenance is currently in progress. | 5h 14m | Resolved |
| Aug 6, 2026 | Webex Calling Service Maintenance: August 06, 2026The maintenance is currently in progress. | 5h 3m | Resolved |
| Aug 6, 2026 | Webex Calling Service Maintenance: August 06, 2026The maintenance is currently in progress. | 5h 2m | Resolved |
| Aug 6, 2026 | Webex Calling Service Maintenance: August 06, 2026The maintenance is currently in progress. | 5h 2m | Resolved |
| Aug 6, 2026 | Webex Calling Service Maintenance: August 06, 2026The maintenance is currently in progress. | 7h 19m | Resolved |
| Aug 5, 2026 | Webex Calling Service Maintenance: August 05, 2026The maintenance is currently in progress. | 6h 18m | Resolved |
| Aug 5, 2026 | Webex Calling Service Maintenance: August 05, 2026The maintenance is currently in progress. | 5h 5m | Resolved |
| Aug 5, 2026 | Webex Calling Service Maintenance: August 05, 2026The maintenance is currently in progress. | 6h 15m | Resolved |
| Aug 5, 2026 | Dedicated Instance/UCM Cloud: Multiple alerts impacting UCM Calling and provisioning servicesEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. | 1h 18m | Resolved |
| Aug 5, 2026 | Webex Calling Service Maintenance: August 05, 2026The maintenance is currently in progress. | 6h 12m | Resolved |
| Aug 5, 2026 | Webex Calling Service Maintenance: August 05, 2026The maintenance is currently in progress. | 5h 58m | Resolved |
| Aug 5, 2026 | Webex Calling Emergency Service Maintenance: August 05, 2026The maintenance is currently in progress. | 6h 28m | Resolved |
| Aug 5, 2026 | Webex Calling Emergency Service Maintenance: August 05, 2026The maintenance is currently in progress. | 8h 28m | Resolved |
| Aug 4, 2026 | Webex Calling Service Maintenance: August 04, 2026The maintenance is currently in progress. | 6h 11m | Resolved |
| Aug 4, 2026 | Webex Calling Service Maintenance: August 04, 2026The maintenance is currently in progress. | 5h 3m | Resolved |
| Aug 4, 2026 | Webex Calling Service Maintenance: August 04, 2026The maintenance is currently in progress. | 5h 5m | Resolved |
| Aug 4, 2026 | Webex Calling Service Maintenance: August 04, 2026The maintenance is currently in progress. | 5h 6m | Resolved |
| Aug 4, 2026 | Webex Calling Service Maintenance: August 04, 2026The maintenance is currently in progress. | 5h 3m | Resolved |
| Aug 3, 2026 | Webex Control Hub: Some Administrators are unable to loginEngineering deployed a fix and Webex Control Hub services are now fully stable and operational. We will continue to monitor to ensure service stability. | 17h 44m | Resolved |
| Jul 31, 2026 | Webex Calling Service Maintenance: July 31, 2026The maintenance is currently in progress. | 88h 58m | Resolved |
| Jul 30, 2026 | Webex Calling Service Maintenance: July 30, 2026The maintenance is currently in progress. | 95h 58m | Resolved |
| Jul 30, 2026 | Webex Calling Service Maintenance: July 30, 2026The maintenance is currently in progress. | 96h 58m | Resolved |
| Jul 30, 2026 | Webex Calling Service Maintenance: July 30, 2026The maintenance is currently in progress. | 99h 28m | Resolved |
| Jul 30, 2026 | Webex Calling Service Maintenance: July 30, 2026The maintenance is currently in progress. | 102h 58m | Resolved |
| Jul 30, 2026 | Webex Calling Service Maintenance: July 30, 2026The maintenance is currently in progress. | 102h 58m | Resolved |
| Jul 30, 2026 | Webex Calling Service Maintenance: July 30, 2026The maintenance is currently in progress. | 103h 58m | Resolved |
| Jul 30, 2026 | Webex Calling Service Maintenance: July 30, 2026The maintenance is currently in progress. | 113h 58m | Resolved |
| Jul 29, 2026 | Webex Calling Service Maintenance: July 29, 2026The maintenance is currently in progress. | 118h 58m | Resolved |
| Jul 29, 2026 | Webex Calling Service Maintenance: July 29, 2026The maintenance is currently in progress. | 120h 58m | Resolved |
| Jul 29, 2026 | Webex Calling Service Maintenance: July 29, 2026The maintenance is currently in progress. | 126h 58m | Resolved |
| Jul 29, 2026 | Webex Calling Service Maintenance: July 29, 2026The maintenance is currently in progress. | 127h 58m | Resolved |
| Jul 29, 2026 | Webex Calling Service Maintenance: July 29, 2026The maintenance is currently in progress. | 136h 58m | Resolved |
| Jul 29, 2026 | Webex Calling Service Maintenance: July 29, 2026The maintenance is currently in progress. | 137h 58m | Resolved |
| Jul 28, 2026 | Webex Calling Service Maintenance: July 28, 2026The maintenance is currently in progress. | 143h 58m | Resolved |
| Jul 28, 2026 | Webex Calling Service Maintenance: July 28, 2026The maintenance is currently in progress. | 144h 58m | Resolved |
| Jul 28, 2026 | Webex Calling Service Maintenance: July 28, 2026The maintenance is currently in progress. | 147h 28m | Resolved |
| Jul 28, 2026 | Webex Calling Service Maintenance: July 28, 2026The maintenance is currently in progress. | 150h 58m | Resolved |
| Jul 28, 2026 | Webex Calling Service Maintenance: July 28, 2026The maintenance is currently in progress. | 151h 58m | Resolved |
| Jul 28, 2026 | Webex Calling Service Maintenance: July 28, 2026The maintenance is currently in progress. | 161h 58m | Resolved |
| Jul 24, 2026 | Webex Calling Service Maintenance: July 24, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Friday… | 256h 58m | Resolved |
| Jul 24, 2026 | Webex Calling Service Maintenance: July 24, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Texas and Virginia -- Scheduled Maintenance Window -- Start: Friday, July 24… | 257h 58m | Resolved |
| Jul 23, 2026 | Webex Calling Service Maintenance: July 23, 2026The maintenance is currently in progress. | 263h 58m | Resolved |
| Jul 23, 2026 | Webex Calling Service Maintenance: July 23, 2026The maintenance is currently in progress. | 264h 58m | Resolved |
| Jul 23, 2026 | Webex Calling Service Maintenance: July 23, 2026The maintenance is currently in progress. | 267h 28m | Resolved |
| Jul 23, 2026 | Webex Calling Service Maintenance: July 23, 2026The maintenance is currently in progress. | 270h 58m | Resolved |
| Jul 23, 2026 | Webex Calling Service Maintenance: July 23, 2026The maintenance is currently in progress. | 271h 58m | Resolved |
| Jul 23, 2026 | Webex Calling Service Maintenance: July 23, 2026The maintenance is currently in progress. | 281h 58m | Resolved |
| Jul 22, 2026 | Webex Calling Service Maintenance: July 22, 2026The maintenance is currently in progress. | 286h 58m | Resolved |
| Jul 22, 2026 | Webex Calling Service Maintenance: July 22, 2026The maintenance is currently in progress. | 288h 58m | Resolved |
| Jul 22, 2026 | Webex Contact Center: Some users may experience intermittent one-way audio for PSTN calls in the Japan regionEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. | 291h 26m | Resolved |
| Jul 22, 2026 | Webex Calling Service Maintenance: July 22, 2026The maintenance is currently in progress. | 294h 58m | Resolved |
| Jul 22, 2026 | Webex Calling Service Maintenance: July 22, 2026The maintenance is currently in progress. | 295h 58m | Resolved |
| Jul 22, 2026 | Webex Calling Service Maintenance: July 22, 2026The maintenance is currently in progress. | 304h 58m | Resolved |
| Jul 21, 2026 | Webex Calling Service Maintenance: July 21, 2026The maintenance is currently in progress. | 309h 58m | Resolved |
| Jul 21, 2026 | Webex Calling Service Maintenance: July 21, 2026The maintenance is currently in progress. | 311h 58m | Resolved |
| Jul 21, 2026 | Webex Calling Service Maintenance: July 21, 2026The maintenance is currently in progress. | 312h 58m | Resolved |
| Jul 21, 2026 | Webex Calling Service Maintenance: July 21, 2026The maintenance is currently in progress. | 315h 28m | Resolved |
| Jul 21, 2026 | Webex Calling Service Maintenance: July 21, 2026The maintenance is currently in progress. | 318h 58m | Resolved |
| Jul 21, 2026 | Webex Calling Service Maintenance: July 21, 2026The maintenance is currently in progress. | 319h 58m | Resolved |
| Jul 21, 2026 | Webex Calling Service Maintenance: July 21, 2026The maintenance is currently in progress. | 329h 58m | Resolved |
| Jul 20, 2026 | Webex Contact Center: Agents using third-party CRM widget are unable to login to desktopEngineering deployed a fix and impact has been mitigated. We will continue to monitor to ensure service stability. | 341h 59m | Resolved |
| Jul 17, 2026 | Webex Calling Service Maintenance: July 17, 2026The maintenance is currently in progress. | 424h 58m | Resolved |
| Jul 16, 2026 | Webex Calling Service Maintenance: July 16, 2026The maintenance is currently in progress. | 431h 58m | Resolved |
| Jul 16, 2026 | Webex Calling Service Maintenance: July 16, 2026The maintenance is currently in progress. | 432h 58m | Resolved |
| Jul 16, 2026 | Webex Calling Service Maintenance: July 16, 2026The maintenance is currently in progress. | 435h 28m | Resolved |
| Jul 16, 2026 | Webex Calling Service Maintenance: July 16, 2026The maintenance is currently in progress. | 438h 58m | Resolved |
| Jul 16, 2026 | Webex Calling Service Maintenance: July 16, 2026The maintenance is currently in progress. | 439h 58m | Resolved |
| Jul 16, 2026 | Webex Contact Center: Calls remain active in the Webex App even after transfer/disconnect completionEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. | 448h 6m | Resolved |
| Jul 16, 2026 | Webex Calling Service Maintenance: July 16, 2026The maintenance is currently in progress. | 449h 58m | Resolved |
| Jul 15, 2026 | Webex Calling Service Maintenance: July 15, 2026The maintenance is currently in progress. | 454h 58m | Resolved |
| Jul 15, 2026 | Webex Calling Service Maintenance: July 15, 2026The maintenance is currently in progress. | 456h 58m | Resolved |
| Jul 15, 2026 | Webex Contact Center: Some agents are experiencing intermittent failures when logging inEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. | 457h 42m | Resolved |
| Jul 15, 2026 | Webex Calling Service Maintenance: July 15, 2026The maintenance is currently in progress. | 462h 58m | Resolved |
| Jul 15, 2026 | Webex Calling Service Maintenance: July 15, 2026The maintenance is currently in progress. | 463h 58m | Resolved |
| Jul 15, 2026 | Webex Calling Service Maintenance: July 15, 2026The maintenance is currently in progress. | 472h 58m | Resolved |
| Jul 14, 2026 | Webex Calling Service Maintenance: July 14, 2026The maintenance is currently in progress. | 479h 58m | Resolved |
| Jul 14, 2026 | Webex Calling Service Maintenance: July 14, 2026The maintenance is currently in progress. | 480h 58m | Resolved |
| Jul 14, 2026 | Webex Calling Service Maintenance: July 14, 2026The maintenance is currently in progress. | 483h 28m | Resolved |
| Jul 14, 2026 | Webex Calling Service Maintenance: July 14, 2026The maintenance is currently in progress. | 486h 58m | Resolved |
| Jul 14, 2026 | Webex Calling Service Maintenance: July 14, 2026The maintenance is currently in progress. | 492h 58m | Resolved |
| Jul 13, 2026 | Webex Calling Service Maintenance: July 13, 2026The maintenance is currently in progress. | 503h 58m | Resolved |
| Jul 13, 2026 | Webex Calling Service Maintenance: July 13, 2026The maintenance is currently in progress. | 506h 58m | Resolved |
| Jul 10, 2026 | Webex Calling Service Maintenance: July 10, 2026The maintenance is currently in progress. | 592h 58m | Resolved |
| Jul 9, 2026 | Webex Calling Service Maintenance: July 09, 2026The maintenance is currently in progress. | 599h 58m | Resolved |
| Jul 9, 2026 | Webex Calling Service Maintenance: July 09, 2026The maintenance is currently in progress. | 600h 58m | Resolved |
| Jul 9, 2026 | Webex Calling Service Maintenance: July 09, 2026The maintenance is currently in progress. | 603h 28m | Resolved |
| Jul 9, 2026 | Webex Calling Service Maintenance: July 09, 2026The maintenance is currently in progress. | 606h 58m | Resolved |
| Jul 9, 2026 | Webex Calling Service Maintenance: July 09, 2026The maintenance is currently in progress. | 607h 58m | Resolved |
| Jul 9, 2026 | Webex Dedicated Instance: Service degradation due to connectivity issues between London and Amsterdam data centersEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. | 615h 49m | Resolved |
| Jul 9, 2026 | Webex Calling Service Maintenance: July 09, 2026The maintenance is currently in progress. | 617h 58m | Resolved |
| Jul 8, 2026 | Webex Calling Service Maintenance: July 08, 2026The maintenance is currently in progress. | 622h 58m | Resolved |
| Jul 8, 2026 | Webex Calling Service Maintenance: July 08, 2026The maintenance is currently in progress. | 624h 58m | Resolved |
| Jul 8, 2026 | Webex Control Hub: Some users are experiencing login failuresEngineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. | 628h 18m | Resolved |
| Jul 8, 2026 | Webex Calling Service Maintenance: July 08, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Wednesday, July 08, 2026, 13:00… | 630h 58m | Resolved |
| Jul 8, 2026 | Webex Calling Service Maintenance: July 08, 2026The maintenance is currently in progress. | 630h 58m | Resolved |
| Jul 8, 2026 | Webex Calling Service Maintenance: July 08, 2026The maintenance is currently in progress. | 631h 58m | Resolved |
| Jul 8, 2026 | Webex Calling Service Maintenance: July 08, 2026The maintenance is currently in progress. | 640h 58m | Resolved |
| Jul 8, 2026 | Webex Calling Service Maintenance: July 08, 2026The maintenance is currently in progress. | 641h 58m | Resolved |
| Jul 7, 2026 | Webex Calling Service Maintenance: July 07, 2026The maintenance is currently in progress. | 647h 58m | Resolved |
| Jul 7, 2026 | Webex Calling Service Maintenance: July 07, 2026The maintenance is currently in progress. | 648h 58m | Resolved |
| Jul 7, 2026 | Webex Calling Service Maintenance: July 07, 2026The maintenance is currently in progress. | 651h 28m | Resolved |
| Jul 7, 2026 | Webex Calling Service Maintenance: July 07, 2026The maintenance is currently in progress. | 654h 58m | Resolved |
| Jul 7, 2026 | Webex Calling Service Maintenance: July 07, 2026The maintenance is currently in progress. | 655h 58m | Resolved |
| Jul 5, 2026 | Webex Control Hub Service Maintenance: July 19, 2026The maintenance is currently in progress. | 713h 58m | Resolved |
| Jul 3, 2026 | Webex Calling Service Maintenance: July 03, 2026Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Texas and Virginia -- Scheduled Maintenance Window -- Start: Friday, July 03… | 760h 58m | Resolved |
| Jul 3, 2026 | Webex Calling Service Maintenance: July 03, 2026The maintenance is currently in progress. | 760h 58m | Resolved |
| Jul 2, 2026 | Webex Calling Service Maintenance: July 02, 2026The maintenance is currently in progress. | 767h 58m | Resolved |
| Jul 2, 2026 | Webex Calling Service Maintenance: July 02, 2026The maintenance is currently in progress. | 768h 58m | Resolved |
| Jul 2, 2026 | Webex Calling Service Maintenance: July 02, 2026The maintenance is currently in progress. | 771h 28m | Resolved |
| Jul 2, 2026 | Webex Calling Service Maintenance: July 02, 2026The maintenance is currently in progress. | 774h 58m | Resolved |
| Jul 2, 2026 | Webex Calling Service Maintenance: July 02, 2026The maintenance is currently in progress. | 774h 58m | Resolved |
| Jul 2, 2026 | Webex Calling Service Maintenance: July 02, 2026The maintenance is currently in progress. | 775h 58m | Resolved |
| Jul 2, 2026 | Webex Calling Service Maintenance: July 02, 2026The maintenance is currently in progress. | 785h 58m | Resolved |
| Jul 1, 2026 | Webex Calling Service Maintenance: July 01, 2026The maintenance is currently in progress. | 790h 58m | Resolved |
How to Read This Webex Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Webex acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Webex outage in this window ran 32d 22h, against a mean recovery of 10d 5h. If you depend on Webex in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.