WellSaid Labs Outage History
3 incidents recorded over the last 365 days, 3 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded WellSaid Labs Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jul 24, 2026 | Studio feature regressionThe incident has been resolved and Studio functionality is back to normal operation. | 34 min | Resolved |
| Apr 15, 2026 | TTS Service DisruptionWe experienced a TTS service disruption at approximately 9 UTC. Our infrastructure team is worked to identify the root cause and implement a solution at approximately 5 UTC. Studio and API users were unable to… | 0 min | Resolved |
| Feb 5, 2026 | Standard avatar partial outageInitial assessment: Starting at 1:55 AM PT there is an ongoing partial outage for Studio and API customer on "standard"/v10 avatar voices. Resolved 8:27AM PT. | -1511 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next WellSaid Labs incident opens instead, at the point where knowing still changes what you do.
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How to Read This WellSaid Labs Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before WellSaid Labs acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single WellSaid Labs outage in this window ran 34 min, against a mean recovery of 17 min. If you depend on WellSaid Labs in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.