Westhost Outage History

19 incidents recorded over the last 365 days, 19 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Westhost Incident

Westhost incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026CHI Email Login Issue69h 32mResolved
Oct 21, 2026Critical PHP Vulnerabilities – Mitigation and Patching Underway357h 29mResolved
Oct 7, 2026Shared Platform Issues699h 35mResolved
Oct 1, 2026Webmail Intermittent Connectivity832h 16mResolved
Sep 28, 2026Investigating - Live Chat and Ticketing Issues903h 29mResolved
Sep 23, 2026Issues with Order Payments and Processing1h 36mResolved
Aug 20, 2026StackCP Interface performance issue1738h 25mResolved
Jul 30, 2026Scheduled Maintenance: Server Reboot3h 0mResolved
Jul 10, 2026Live Chat and Ticketing System1979h 12mResolved
Jul 8, 2026INCIDENT: SSH Access Temporarily Disabled2023h 23mResolved
Jul 3, 2026Routing issues - Shared Hosting2157h 48mResolved
Jun 29, 2026Planned Maintenance - Spamalizer4h 59mResolved
Jun 29, 2026Planned Maintenance - Windows Hosting4h 59mResolved
Jun 26, 2026Planned Maintenance - Spamalizer4h 59mResolved
Jun 15, 2026Live Chat Availability Issues1856h 3mResolved
Jun 15, 2026Issue: American Express Payments1857h 34mResolved
Jun 11, 2026DNS Name Server Issue1955h 56mResolved
Jun 10, 2026Live Chat – Service Disruption1980h 22mResolved
Jun 6, 2026SSL Certificate renewals through CHI12h 0mResolved

Hear about the next one while it is open

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How to Read This Westhost Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Westhost acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Westhost outage in this window ran 89d 21h, against a mean recovery of 40d 10h. If you depend on Westhost in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.