Whatfix Outage History

18 incidents recorded over the last 365 days, 18 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Whatfix status99.92% uptime history

Every Recorded Whatfix Incident

Whatfix incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 24, 2026Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region4h 11mResolved
Oct 21, 2026DAP (Web) - North America - Multi Format Outputs, DAP (Mobile) - EU - End User Experience, and 2 other services are down1h 19mResolved
Oct 10, 2026Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region (Rescheduled)5h 0mResolved
Oct 5, 2026DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service are down743h 21mResolved
Oct 3, 2026Scheduled Maintenance: Disaster Recovery (DR) Exercise5h 0mResolved
Sep 19, 2026Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region3h 59mResolved
Sep 16, 2026Investigating – Intermittent P2P Failures1189h 55mResolved
Sep 15, 2026DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service are down1218h 10mResolved
Sep 1, 2026Whatfix Community is down1543h 23mResolved
Aug 24, 2026DAP (Web) - EU - Multi Format Outputs is down1645h 51mResolved
Aug 5, 2026DAP (Web/ Desktop) - North America - Studio is down2091h 5mResolved
Jul 31, 2026DAP (Enterprise) - North America and Whatfix Community are down1475h 10mResolved
Jul 28, 2026Whatfix Community is down1552h 57mResolved
Jul 2, 2026DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service are down2176h 21mResolved
Jun 21, 2026Whatfix Community is down1721h 30mResolved
Jun 21, 2026Scheduled Maintenance: Disaster Recovery (DR) Exercise3h 7mResolved
Jun 10, 2026Whatfix Community is down1985h 30mResolved
Jun 1, 2026DAP (Web) - EU - Multi Format Outputs is down2198h 33mResolved

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How to Read This Whatfix Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Whatfix acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Whatfix outage in this window ran 91d 14h, against a mean recovery of 45d 6h. If you depend on Whatfix in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.