Wirex Outage History
60 incidents recorded over the last 365 days, 39 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Wirex Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | SEPA outgoing transfers delayed processingNew payments initiated after ~14:00 UTC are being processed without delay. We are still waiting for the updates from 3rd party provider regarding finalizing old stuck transactions. | 5h 51m | Resolved |
| Nov 2, 2026 | SEPA outgoing transfers delayed processingThis incident has been resolved. | 53 min | Resolved |
| Nov 2, 2026 | Card operations outageThis incident has been resolved. | 2h 11m | Resolved |
| Oct 29, 2026 | Legacy Wirex App services discontinuedThe legacy Wirex App has been discontinued in most markets. Deposits, withdrawals, exchanges, and card payments are no longer available to affected customers. To regain access to your balances and supported services… | — | Investigating |
| Oct 10, 2026 | Card operations outageThis incident has been resolved. | 1h 22m | Resolved |
| Oct 8, 2026 | Bank transfer processing degraded performanceThis incident has been resolved. | 3h 49m | Resolved |
| Sep 30, 2026 | Card operations outageThis incident has been resolved. | 29 min | Resolved |
| Sep 30, 2026 | Legacy Wirex App Discontinued for Customers in EEAPlease check latest announcement | 716h 8m | Resolved |
| Sep 29, 2026 | Wirex App Wirex One Upgrade InstructionsThe scheduled maintenance has been completed. | 48h 0m | Scheduled |
| Sep 26, 2026 | WirexOne: exchange operations unexpected behaviourThis incident has been resolved. | 31 min | Resolved |
| Sep 16, 2026 | WirexOne cryptodeposits degraded performanceThis incident has been resolved. | 4h 2m | Resolved |
| Sep 3, 2026 | WirexOne: transaction processing degraded performanceThis incident has been resolved. | 3h 51m | Resolved |
| Aug 27, 2026 | WirexOne: Outgoing Bank Transfers issueThis incident has been resolved. | 4h 52m | Resolved |
| Jul 13, 2026 | Card operations unexpected declinesThis incident has been resolved. | 2h 10m | Resolved |
| Jul 9, 2026 | Exchange operations & Local card top ups maintenanceThe scheduled maintenance has been completed. | 1h 15m | Scheduled |
| Jul 4, 2026 | Delayed response from Customer Care TeamThe scheduled maintenance has been completed. | 240h 0m | Scheduled |
| Jul 2, 2026 | Cashback Display Issue – InvestigatingThis incident has been resolved. | 1344h 0m | Resolved |
| Jul 2, 2026 | Delayed USDC (Polygon) DepositsThis incident has been resolved. | 137h 2m | Resolved |
| Jul 1, 2026 | WirexApp — Changes effective June 30, 2026The scheduled maintenance has been completed. | 720h 0m | Scheduled |
| Jun 29, 2026 | Wirexapp-to-Wirex One balances migration issueThis incident has been resolved. | 2929h 25m | Resolved |
| Jun 26, 2026 | WirexApp Suspension — Changes effective June 30, 2026The scheduled maintenance has been completed. | 104h 0m | Scheduled |
| Jun 26, 2026 | Card operations outageThis incident has been resolved. | 54 min | Resolved |
| Jun 25, 2026 | Card transactions issuesThis incident has been resolved. | 5h 51m | Resolved |
| Jun 20, 2026 | Exchange operations + Local card top ups disabledThe scheduled maintenance has been completed. | 35 min | Scheduled |
| Jun 7, 2026 | Exchange operations + Local card top ups disabledThe scheduled maintenance has been completed. | 2h 5m | Scheduled |
| Jun 6, 2026 | Exchange operations + Local card top ups disabledThe scheduled maintenance has been completed. | 16 min | Scheduled |
| May 23, 2026 | Exchange operations disabledThe scheduled maintenance has been completed. | 36 min | Scheduled |
| May 20, 2026 | Card payouts disabledThis incident has been resolved. | 167h 41m | Resolved |
| May 19, 2026 | Temporary Unavailability of Outgoing SEPA TransactionsThis incident has been resolved. | 12h 15m | Resolved |
| May 14, 2026 | Issue processing outgoing crypto transactionsThis incident has been resolved. | 38 min | Resolved |
| May 9, 2026 | NXUSD Operations Technical MaintenanceThe scheduled maintenance has been completed. | 48h 0m | Scheduled |
| May 6, 2026 | Card payouts disabledThis incident has been resolved. | 142h 14m | Resolved |
| Apr 21, 2026 | Wirex Services Discontinuing for Users in the PhilippinesThe scheduled maintenance has been completed. | 240h 0m | Scheduled |
| Apr 11, 2026 | Exchange operations disabledThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 9, 2026 | Planned Maintenance NoticeThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 2, 2026 | Exchanges disabled due to technical barriersThis incident has been resolved. | 22h 36m | Resolved |
| Apr 1, 2026 | Local card top ups partially disabledThis incident has been resolved. | 46h 41m | Resolved |
| Mar 27, 2026 | Exchange operations disabledThe scheduled maintenance has been completed. | 45 min | Scheduled |
| Mar 24, 2026 | Crypto transfers processing delaysThis incident has been resolved. | 1h 24m | Resolved |
| Mar 18, 2026 | Wirex App Discontinuing for US Users & ZeroHash Service TerminationThe scheduled maintenance has been completed. | 336h 0m | Scheduled |
| Mar 13, 2026 | Exchange operations disabledThis incident has been resolved. | 12h 12m | Resolved |
| Feb 13, 2026 | 3DS Biometric confirmation degraded performanceThis incident has been resolved. | 34h 11m | Resolved |
| Feb 5, 2026 | 3DS Biometric confirmation unstable behaviourThis incident has been resolved. | 6h 38m | Resolved |
| Feb 2, 2026 | Outgoing ERC-20(Ethereum-based) transfers processing delayThis incident has been resolved. | 2h 13m | Resolved |
| Feb 1, 2026 | XRP mainnet upgrade: outgoing transfers disabledThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 29, 2026 | Temporary Suspension of Operations for Selected CryptocurrenciesThis incident has been resolved. | 187h 51m | Resolved |
| Jan 23, 2026 | Exchange operations disabledThis incident has been resolved. | 22 min | Resolved |
| Jan 23, 2026 | Important Notification about a new Wirex Virtual Visa CardThe scheduled maintenance has been completed. | 216h 0m | Scheduled |
| Jan 22, 2026 | Issue processing crypto transactions in USAThis incident has been resolved. | 1h 30m | Resolved |
| Jan 21, 2026 | SEPA bank transfers planned maintenanceThe scheduled maintenance has been completed. | 1h 15m | Scheduled |
| Jan 18, 2026 | SEPA outgoing transfers delayed processingThis incident has been resolved. | 19h 29m | Resolved |
| Dec 31, 2025 | Local card top ups partially blocked for EEA regionThis incident has been resolved. | 66h 0m | Resolved |
| Dec 5, 2025 | Exchange operations issueThis incident has been resolved. | 39 min | Resolved |
| Dec 5, 2025 | Wirexapp application experiencing periodical issuesThis incident has been resolved. | 12 min | Resolved |
| Dec 1, 2025 | Ethereum network technical maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 30, 2025 | Ethereum network technical maintenanceThe scheduled maintenance has been completed. | 2h 10m | Scheduled |
| Nov 20, 2025 | Issue processing crypto transactionsThis incident has been resolved. | 89h 38m | Resolved |
| Nov 19, 2025 | Crypto/FIAT transfers processing delayCurrently the system is processing all transfers without any barriers. All previously affected will be automatically reprocessed as soon as possible. | 5h 7m | Resolved |
| Nov 18, 2025 | Wirexapp application experiencing periodical issuesThis incident has been resolved. | 3h 20m | Resolved |
| Nov 5, 2025 | Exchanges and Crypto top ups operations issueThis incident has been resolved. | 54 min | Resolved |
Hear about the next one while it is open
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How to Read This Wirex Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Wirex acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Wirex outage in this window ran 122d 1h, against a mean recovery of 5d 14h. If you depend on Wirex in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.