Wise Outage History
38 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Wise Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 11, 2026 | Scheduled Maintenance — October 11, 2026We will be undergoing scheduled maintenance during this time. | 15 min | Scheduled |
| Oct 2, 2026 | Scheduled maintenance — October 2Our team will conduct a short scheduled maintenance on October 11, 2026 between 07:00 - 07:15 am UTC. Customers and Wise Platform partners can expect an interruption to verification flows (including hosted KYC and… | 15 min | Scheduled |
| Sep 28, 2026 | Issue impacting transaction processingThis incident has been resolved. | 1h 59m | Resolved |
| Sep 16, 2026 | Widespread unavailabilityThis incident has been resolved. | 53 min | Resolved |
| Sep 16, 2026 | Service DisruptionWe are aware of an issue and are currently investigating. | 29 min | Resolved |
| Sep 1, 2026 | Service disruptionThis incident has been resolved. | 17 min | Resolved |
| Aug 24, 2026 | Service DisruptionSome customers experienced issues signing up for a new Wise account on our website and mobile app. The issue has now been resolved and sign-up is working as normal. | 21 min | Resolved |
| Aug 24, 2026 | Delayed AED paymentsThis incident has been resolved. | 598h 16m | Resolved |
| Jul 10, 2026 | Delays processing incoming payments to WiseThis incident has been resolved. | 5h 55m | Resolved |
| Jun 17, 2026 | Service DisruptionThis incident has been resolved. | 18 min | Resolved |
| May 29, 2026 | Service DisruptionThis incident has been resolved. | 1h 8m | Resolved |
| May 21, 2026 | Transfers are delayedThis incident has been resolved. | 1h 9m | Resolved |
| May 19, 2026 | Delay with Euro paymentsThis incident has now been resolved | 23h 58m | Resolved |
| May 15, 2026 | Issue affecting spending limits and card controlsThis incident has been resolved now. | 4h 20m | Resolved |
| May 8, 2026 | Brazil: Wise Card to Apple PayThis incident has been resolved. | 5h 3m | Resolved |
| Apr 29, 2026 | Issue with transfersThis incident has been resolved. | 20 min | Resolved |
| Mar 24, 2026 | Scheduled maintenance — SandboxThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Mar 19, 2026 | Service partially unavailableThis incident has been resolved. | 1h 4m | Resolved |
| Mar 9, 2026 | Issue with transfersPerformance has been restored. Transfers and account balances are now processing normally. | 36 min | Resolved |
| Mar 5, 2026 | Issues with instant paymentsThis incident has been resolved. | 2h 1m | Resolved |
| Jan 27, 2026 | Issue with sending money where transfers are delayedThis incident has been resolved. | 1h 17m | Resolved |
| Jan 22, 2026 | Apple Pay issues for Mastercard users in MalaysiaThis issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored. | 21h 20m | Resolved |
| Jan 15, 2026 | Issue with sending and moving moneyThe incident has been resolved. | 13 min | Resolved |
| Jan 10, 2026 | Global transfers delayedThis incident has been resolved. | 2h 0m | Resolved |
| Jan 7, 2026 | Issue with card pay-insThis incident has been resolved. | 2h 3m | Resolved |
| Dec 15, 2025 | Sandbox ErrorThis incident has been resolved. | 3h 25m | Resolved |
| Dec 5, 2025 | Service unavailableThis incident has been resolved. | 37 min | Resolved |
| Nov 28, 2025 | Issue with INR UPI TransfersBetween 1:01 and 10:53 UTC, we experienced an issue with INR UPI transfers where payments are rejected. The issue is now fully resolved. We're sorry for the disruption. | 0 min | Resolved |
| Nov 26, 2025 | Transfers delayedBetween 5:00 and 6:15 am UTC, we experienced an issue during and after planned maintenance (scheduled for 5:00–5:20 am UTC) that caused SEPA transfers to take longer than usual. The issue is now fully resolved and… | 0 min | Resolved |
| Nov 24, 2025 | Transfers delayedThis incident has been resolved. | 1h 58m | Resolved |
| Nov 19, 2025 | Issues with sandboxWe experienced a brief infrastructure issue in the Sandbox environment between 13:57 UTC and 14:25 UTC. Users may have experienced timeouts or failed requests for approximately 28 minutes. The issue has been identified… | -110 min | Resolved |
| Nov 19, 2025 | Global transfers delayedThis incident has been resolved. | 46 min | Resolved |
| Nov 18, 2025 | Issues with login and transfersThis incident has been resolved, all services are operational. | 3h 26m | Resolved |
| Nov 11, 2025 | Issue with card and Apple Pay pay-insThis incident has been resolved. | 48 min | Resolved |
| Oct 24, 2025 | Issue with displaying transactionsThis incident has been resolved. | 3h 57m | Resolved |
| Oct 22, 2025 | Technical issue for API usersWe experienced an issue from 08:55 to 10:18 UTC where Wise Platform partners creating third party transfers may have experienced errors in their integrations. This was caused by a malformation of the date format Wise… | -119 min | Resolved |
| Oct 21, 2025 | Global transfers delayedThis incident has been resolved. | 1h 0m | Resolved |
| Oct 20, 2025 | Issue with contacting Customer SupportThis incident has been resolved. | 27 min | Resolved |
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How to Read This Wise Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Wise acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Wise outage in this window ran 24d 22h, against a mean recovery of 19h 53m. If you depend on Wise in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.