Wise Outage History

38 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Wise Incident

Wise incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 11, 2026Scheduled Maintenance — October 11, 2026We will be undergoing scheduled maintenance during this time.15 minScheduled
Oct 2, 2026Scheduled maintenance — October 2Our team will conduct a short scheduled maintenance on October 11, 2026 between 07:00 - 07:15 am UTC. Customers and Wise Platform partners can expect an interruption to verification flows (including hosted KYC and…15 minScheduled
Sep 28, 2026Issue impacting transaction processingThis incident has been resolved.1h 59mResolved
Sep 16, 2026Widespread unavailabilityThis incident has been resolved.53 minResolved
Sep 16, 2026Service DisruptionWe are aware of an issue and are currently investigating.29 minResolved
Sep 1, 2026Service disruptionThis incident has been resolved.17 minResolved
Aug 24, 2026Service DisruptionSome customers experienced issues signing up for a new Wise account on our website and mobile app. The issue has now been resolved and sign-up is working as normal.21 minResolved
Aug 24, 2026Delayed AED paymentsThis incident has been resolved.598h 16mResolved
Jul 10, 2026Delays processing incoming payments to WiseThis incident has been resolved.5h 55mResolved
Jun 17, 2026Service DisruptionThis incident has been resolved.18 minResolved
May 29, 2026Service DisruptionThis incident has been resolved.1h 8mResolved
May 21, 2026Transfers are delayedThis incident has been resolved.1h 9mResolved
May 19, 2026Delay with Euro paymentsThis incident has now been resolved23h 58mResolved
May 15, 2026Issue affecting spending limits and card controlsThis incident has been resolved now.4h 20mResolved
May 8, 2026Brazil: Wise Card to Apple PayThis incident has been resolved.5h 3mResolved
Apr 29, 2026Issue with transfersThis incident has been resolved.20 minResolved
Mar 24, 2026Scheduled maintenance — SandboxThe scheduled maintenance has been completed.24h 0mScheduled
Mar 19, 2026Service partially unavailableThis incident has been resolved.1h 4mResolved
Mar 9, 2026Issue with transfersPerformance has been restored. Transfers and account balances are now processing normally.36 minResolved
Mar 5, 2026Issues with instant paymentsThis incident has been resolved.2h 1mResolved
Jan 27, 2026Issue with sending money where transfers are delayedThis incident has been resolved.1h 17mResolved
Jan 22, 2026Apple Pay issues for Mastercard users in MalaysiaThis issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.21h 20mResolved
Jan 15, 2026Issue with sending and moving moneyThe incident has been resolved.13 minResolved
Jan 10, 2026Global transfers delayedThis incident has been resolved.2h 0mResolved
Jan 7, 2026Issue with card pay-insThis incident has been resolved.2h 3mResolved
Dec 15, 2025Sandbox ErrorThis incident has been resolved.3h 25mResolved
Dec 5, 2025Service unavailableThis incident has been resolved.37 minResolved
Nov 28, 2025Issue with INR UPI TransfersBetween 1:01 and 10:53 UTC, we experienced an issue with INR UPI transfers where payments are rejected. The issue is now fully resolved. We're sorry for the disruption.0 minResolved
Nov 26, 2025Transfers delayedBetween 5:00 and 6:15 am UTC, we experienced an issue during and after planned maintenance (scheduled for 5:00–5:20 am UTC) that caused SEPA transfers to take longer than usual. The issue is now fully resolved and…0 minResolved
Nov 24, 2025Transfers delayedThis incident has been resolved.1h 58mResolved
Nov 19, 2025Issues with sandboxWe experienced a brief infrastructure issue in the Sandbox environment between 13:57 UTC and 14:25 UTC. Users may have experienced timeouts or failed requests for approximately 28 minutes. The issue has been identified…-110 minResolved
Nov 19, 2025Global transfers delayedThis incident has been resolved.46 minResolved
Nov 18, 2025Issues with login and transfersThis incident has been resolved, all services are operational.3h 26mResolved
Nov 11, 2025Issue with card and Apple Pay pay-insThis incident has been resolved.48 minResolved
Oct 24, 2025Issue with displaying transactionsThis incident has been resolved.3h 57mResolved
Oct 22, 2025Technical issue for API usersWe experienced an issue from 08:55 to 10:18 UTC where Wise Platform partners creating third party transfers may have experienced errors in their integrations. This was caused by a malformation of the date format Wise…-119 minResolved
Oct 21, 2025Global transfers delayedThis incident has been resolved.1h 0mResolved
Oct 20, 2025Issue with contacting Customer SupportThis incident has been resolved.27 minResolved

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How to Read This Wise Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Wise acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Wise outage in this window ran 24d 22h, against a mean recovery of 19h 53m. If you depend on Wise in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.