WonderFi Outage History

32 incidents recorded over the last 365 days, 24 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live WonderFi status100.00% uptime history

Every Recorded WonderFi Incident

WonderFi incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Delayed crypto transfersCrypto transfers may be delayed due to a compliance vendor outage. All customer funds are safe, and we are working to restore normal operations. Trading is not impacted.—Investigating
Nov 4, 2026Crypto Deposits & Withdrawals Temporarily UnavailableDeposits and withdrawals are currently unavailable due to an outage with one of our third-party providers. CAD deposits and withdrawals, trading, and other account functionality are not affected.44 minResolved
Oct 21, 2026Bitbuy Android App Unavailable on Play StoreThis incident has been resolved.118h 48mResolved
Sep 22, 2026ATOM Deposits, Withdrawals & Trading UnavailableThis incident has been resolved.236h 19mResolved
Sep 4, 2026ADA Deposits UnavailableThis incident has been resolved.143h 31mResolved
Aug 7, 2026iOS Mobile App Temporarily UnavailableThis issue has been resolved and the Bitbuy iOS app has been restored.137h 30mResolved
Jul 26, 2026Delayed Crypto DepositsThis incident has been resolved.1h 15mResolved
Jun 29, 2026Etransfer withdrawals stuck in 'Pending' StatusThis incident has been resolved.22h 20mResolved
Jun 28, 2026E-transfer withdrawals stuck in 'pending'This incident has been resolved.18h 47mResolved
May 29, 2026Interac issue resulting in failed e-Transfer depositsThis issue should now be resolved.32 minResolved
May 29, 2026Issues with Quick Trade ordersPlease note that you are now required to select only the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is…460h 2mResolved
May 29, 2026Scheduled Maintenance for Quick TradeThe scheduled maintenance has been completed.1h 0mScheduled
May 28, 2026Issues cancelling Pro Trade ordersThis issue is now resolved.262h 19mResolved
May 28, 2026Scheduled maintenance impacting Pro Trade & Limit OrdersThe extended scheduled maintenance has been completed. Please note new timings: you may cancel orders from 11:10 pm EDT until the marketplace reopens at 11:40 pm EDT. After the marketplace reopens, you will be permitted…1h 30mScheduled
May 15, 2026Email verification issueThis issue is now resolved.4h 53mResolved
May 7, 2026Issues with Pro Trade’s Order BookThis issue has been resolved. We are currently in cancel-only mode, meaning you will only be able to cancel existing trade orders from 4:10 pm EDT until the marketplace reopens at 4:40 pm EDT. After the marketplace…7h 32mResolved
May 7, 2026Scheduled maintenance impacting Pro Trade & Limit OrdersThe scheduled maintenance has been completed.1h 30mScheduled
May 5, 2026Platform issuesThis incident has been resolved.7h 41mResolved
Apr 28, 2026Scheduled maintenance for platform updatesMaintenance has been completed. Please note that you will only be able to cancel orders from 7:00 am EDT until the marketplace reopens at 7:30 am EDT. After the reopening, you can start placing new orders.1h 0mScheduled
Apr 21, 2026Issues with limit order placement and cancellationPlease note that you will only be able to cancel orders from now until the marketplace reopens at 7:30 pm EDT. After the reopening, you can start placing new orders.17 minResolved
Apr 5, 2026E-transfer deposits downThis incident has been resolved.13h 3mResolved
Feb 4, 2026Investigating issues with CAD e-Transfer DepositsThis incident has been resolved.14 minResolved
Feb 3, 2026Crypto withdrawals and deposits temporarily unavailableThis incident has been resolved.1h 28mResolved
Jan 14, 2026Crypto deposits temporarily disabledThe issue has been resolved, and new crypto deposit addresses can now be generated as usual.21 minResolved
Jan 9, 2026Login/access issues affecting some customersThis incident has been resolved.2h 13mResolved
Dec 19, 2025Logins Impacted for Web browsersThis incident has been resolved.46 minResolved
Dec 12, 2025Scheduled maintenance for platform updatesScheduled maintenance has been completed. Please note that you will only be able to view and cancel Pro Trade orders for the next 30 minutes. After the marketplace reopens at 11:30 PM EST, you will be permitted to place…1h 30mScheduled
Nov 30, 2025Maintenance for critical platform updatesMaintenance has been completed. Thank you for your patience!1h 0mScheduled
Nov 26, 202526 Nov 2025This incident has been resolved.2h 53mResolved
Nov 18, 2025Cloudflare Outage: Logins ImpactedThis incident has been resolved.1h 13mResolved
Nov 6, 2025Login issuesThis issue should now be resolved. Thank you for your patience and understanding!17 minResolved
Nov 6, 2025Scheduled Maintenance for Quick TradeThe scheduled maintenance has been completed.1h 0mScheduled

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Everything above is a record written after the fact. We can email you when the next WonderFi incident opens instead, at the point where knowing still changes what you do.

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How to Read This WonderFi Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before WonderFi acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single WonderFi outage in this window ran 19d 4h, against a mean recovery of 1d 22h. If you depend on WonderFi in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.