WorkOS Outage History

50 incidents recorded over the last 365 days, 50 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live WorkOS status96.62% uptime history

Every Recorded WorkOS Incident

WorkOS incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 25, 2026Dashboard sign-in errorsThis incident is resolved.1h 5mResolved
Aug 19, 2026Elevated errors on AuthKit authentication endpointsOn August 18 from 23:59 to 00:03 UTC (August 19), a subset of API requests (primarily AuthKit authentication endpoints) returned HTTP 500 errors. Automatic maintenance of a large, seldom-used internal index caused brief…-1094 minResolved
Aug 15, 2026Delayed Email DeliverabilityMicrosoft's Outlook team has confirmed that mitigations have been implemented. We've verified that email delivery to Microsoft 365 domains is operating normally again. This incident has been resolved.45h 40mResolved
Aug 14, 2026Delayed Email DeliverabilityThis incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email…30 minResolved
Aug 11, 2026Intermittent Dashboard sign-in errorsThis incident has been resolved.1h 22mResolved
Aug 5, 2026Webhook Telemetry IssueThis was an issue with our internal telemetry - there is no customer impact. Sorry for the false alarm.24 minResolved
Jul 31, 2026Elevated Authkit SSO ErrorsThe issue has been resolved.2h 4mResolved
Jul 29, 2026Delayed Email DeliverabilityThis incident has been resolved.1h 23mResolved
Jul 27, 2026Webhook Delivery DelaysThis incident has been resolved.2h 3mResolved
Jul 27, 2026Continued email delivery errorsEmail delivery is operating normally.3h 27mResolved
Jul 27, 2026Elevated errors during email deliveryDelivery rates have recovered.2h 58mResolved
Jul 22, 2026Email Delivery DelaysThis has been resolved.1h 15mResolved
Jul 21, 2026AuthKit SSO failuresWe identified and fixed the issue. AuthKit SSO has fully recovered.9 minResolved
Jul 21, 2026Elevated Webhook LatencyWebhook latency is back to normal levels. We have identified that this latency only affected a very small subset of customers.51 minResolved
Jul 16, 2026Email delivery delaysWe've resolved the issue with email delivery delays.15 minResolved
Jul 16, 2026Elevated Platform ErrorsWe’ve published a [post-mortem on the July 16 service disruption](https://workos.com/blog/service-disruption-on-july-16-2026) to our blog, detailing what happened and how we’re strengthening the resiliency of WorkOS…2h 17mResolved
Jul 10, 2026Elevated error rates for standalone MFA requestsWe have restored full service to the standalone MFA API endpoints.1h 10mResolved
Jun 24, 2026Degraded performance for Directory Provisioning for Authkit## **Summary** Between June 22, 2026 at 21:36 UTC and June 25, 2026 at 05:12 UTC, Directory Provisioning for AuthKit was interrupted. During this period, directory updates continued to be received and processed by…12h 27mResolved
Jun 22, 2026Elevated API ErrorsFrom 13:35 UTC to 14:24 UTC users connecting through our Chicago (ORD) edge node may have experienced elevated API error rates. We have resolved the issue and are monitoring.3h 57mResolved
Jun 9, 2026SSO Request LatencyFrom 9:43 to 10:02 UTC SSO endpoints experienced increased latency and intermittent timeouts. We have resolved the issue and are monitoring.-376 minResolved
Jun 4, 2026Email delivery delaysThe backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.1h 26mResolved
May 29, 2026Elevated Events API ErrorsThe issue affecting the Events API GET /events endpoint has been resolved. The fix has been deployed, and affected requests are now processing normally.15 minResolved
May 22, 2026Dashboard and Docs unavailableThis incident has been resolved.28 minResolved
May 19, 2026Webhook delivery delaysThe webhooks queue backlog has been delivered. Thank you for your patience.16 minResolved
May 14, 2026OIDC ErrorsThis issue is now resolved.1 minResolved
May 12, 2026Emails being delivered with empty copyNewly-sent emails from WorkOS are now displaying properly in Gmail again.1h 15mResolved
May 12, 2026Elevated Webhook LatencyThis has been resolved.41 minResolved
May 9, 2026Dashboard login errorsThis incident has been resolved.9 minResolved
May 5, 2026Webhook delivery delayedWe have recovered from any delays delivering webhooks.3h 3mResolved
May 1, 2026Elevated Dashboard ErrorsThe issue has been resolved. The WorkOS Dashboard is fully operational.0 minResolved
Apr 30, 2026Email Delivery DelaysThis has been resolved.1h 23mResolved
Apr 20, 2026SSO API Latency Degradation Caused by Transient Capacity ConstraintsThe issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.1 minResolved
Apr 16, 2026Increased 429 Errors on /directory_users endpointThe issue has been resolved. 429 error rates have returned to normal levels for the affected endpoint.2h 16mResolved
Mar 27, 2026Elevated Dashboard ErrorsWe think the impact from the issue is over.1h 18mResolved
Mar 17, 2026Elevated API ErrorsThis incident has been resolved.18 minResolved
Feb 24, 2026Elevated API ErrorsAll services have returned to normal. This incident is resolved.1h 5mResolved
Jan 27, 2026Elevated Error RatesThis incident has been resolved.45 minResolved
Jan 22, 2026Degraded Email Delivery to Microsoft Outlook InboxesThe issue impacting outbound email delivery to Outlook and Microsoft 365 inboxes has been resolved. Delivery is now operating normally across all providers.15h 31mResolved
Jan 2, 2026Delayed Webhook DeliveriesWebhook delivery latencies have returned to normal levels. Please contact support if you are still experiencing delays.17h 31mResolved
Dec 29, 2025Degraded AuthKit BehaviorOur DDOS protection mitigated an attack but also resulted in false positives causing end users to see intermittent 404s. We have adjusted the sensitivity of these rules to prevent further false positives.1h 47mResolved
Dec 5, 2025Elevated Error RatesThis incident has been resolved.34 minResolved
Dec 3, 2025Impersonation via Dashboard unavailableA fix has been tested, deployed and verified.1h 58mResolved
Nov 18, 2025AuthKit authentication challenge issuesAuthentication challenges in AuthKit are fully restored. We will continue monitoring.4h 46mResolved
Nov 11, 2025Authkit signup pages not appearing for some customersThe incident has been resolved, service has been restored for all customers.18 minResolved
Oct 20, 2025Authkit and Admin Portal ErrorsWe’ve published a [post-mortem on the October 20 service disruption](https://workos.com/blog/service-disruption-on-october-20-2025) to our blog, detailing what happened and how we’re strengthening the resiliency of all…7h 16mResolved
Oct 20, 2025Elevated API ErrorsWe’ve published a [post-mortem on the October 20 service disruption](https://workos.com/blog/service-disruption-on-october-20-2025) to our blog, detailing what happened and how we’re strengthening the resiliency of all…2h 49mResolved
Oct 14, 2025Increased webhook delivery delayWe've resolved the internal telemetry issue.1h 27mResolved
Oct 10, 2025Elevated API Errors## **Summary** On October 10, 2025, error rates increased across AuthKit and SSO API endpoints. At peak, 28% of AuthKit authentication API requests failed. For customers using AuthKit Sessions, failure rates peaked at…40 minResolved
Sep 18, 2025Increased Webhook DelaysThis incident has been resolved.2h 11mResolved
Sep 10, 2025Elevated Webhook Delays## **Summary** On September 10, 2025, an incident occurred causing significant delays in Directory Sync webhook delivery. Customers experienced these delays from 14:54 UTC until resolution at 17:46 UTC. The issue was…3h 13mResolved

How to Read This WorkOS Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before WorkOS acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single WorkOS outage in this window ran 1d 21h, against a mean recovery of 3h 18m. If you depend on WorkOS in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.