Worldpay Outage History
192 incidents recorded over the last 365 days, 190 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Worldpay Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 23, 2026 | INC0628878 - We are aware of potential issues with a Third PartyWe are continuing to experience a technical issue with the Accel Network that may be causing some transactions to time out. Worldpay technical teams are continuing to work with Accel to resolve the issue. All Worldpay… | — | Investigating |
| Aug 22, 2026 | INC0628688 - We are aware of potential issues with a Third PartyWe are aware of a technical issue with the Accel network that is causing an increase in failures for transaction authorizations. Accel technical resources are continuing to work to restore service. All Worldpay systems… | — | Investigating |
| Aug 22, 2026 | INC0628485 - We are aware of potential issues with a Third PartyWe are continuing to experience a technical issue with Conduent network that may be causing processing errors for Electronic Benefit Transfer (EBT) transactions. Our technical resources continue to work with the Third… | 1h 24m | Resolved |
| Aug 21, 2026 | INC0627879 - There was an issue with a Third PartyThere was a third-party technical issue which caused an increase in failures for transaction authorizations on the NYCE network. The issue was resolved without intervention from Worldpay technical resources. All… | -47 min | Resolved |
| Aug 21, 2026 | INC0627464 - We are investigating potential issues with Funding & PayoutsWe have resolved the technical issue with Funding & Payouts. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 65h 36m | Resolved |
| Aug 20, 2026 | INC0625616 - Mastercard Debit - Transaction AuthorizationsThe third-party has resolved the technical issue which caused an increase in failures for transactions processing on the Mastercard Debit network. All Worldpay systems were operating normally throughout the duration of… | 24 min | Resolved |
| Aug 19, 2026 | INC0624591 - Worldpay Processing - Multiple Platforms - Transaction AuthorizationsWe have resolved the technical issue with Authorization & Payments. There was an increase in failures for transaction authorizations on the Integrated Payments (Express, MercuryPay, triPOS Cloud), Paymetric, Worldpay… | 40 min | Resolved |
| Aug 19, 2026 | INC0624376 - We are aware of potential issues with a Third PartyThe third-party has resolved the technical issue which caused an increase in failures for transaction authorizations processing via the Mastercard Send Service platform. The service is now operating as expected. All… | 2h 1m | Resolved |
| Aug 15, 2026 | INC0619188 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with transaction processing. The service is now operating as expected. | 2h 0m | Resolved |
| Aug 15, 2026 | INC0619134 - LatinAmerica (LatAm) - Transaction processing issue is resolved.There was a Third Party issue that impacted transaction processing for LatAm - Acquiring (Argentina), LatAm - Acquiring (Brazil), LatAm - Acquiring (Colombia and LatAm - Acquiring (Mexico) regions. The third-party has… | 0 min | Resolved |
| Aug 12, 2026 | INC0616741 - Worldwide Payment Gateway (WPG) - iyzico - Payment ProcessingThere was an increase in failures for payments processing through the acquirer, iyzico, on the Worldwide Payment Gateway (WPG) platform. Some payments processing through iyzico may have resulted in an error or been… | -23 min | Resolved |
| Aug 11, 2026 | ATH Network - Transaction AuthorizationsThere was an increase in failures for transactions processing on the ATH network. Some transactions may have been declined. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay… | -33 min | Resolved |
| Aug 11, 2026 | INC0615168 - Mastercard Debit - Transaction AuthorizationsThere was an increase in failures for transactions processing on the Mastercard Debit network. Some Debit transactions may have been declined between 09:53 ET – 10:02 ET. The issue was resolved without intervention from… | 46 min | Resolved |
| Aug 10, 2026 | INC0613147 - We have resolved issues with Authorization & Payments.We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | -1 min | Resolved |
| Aug 9, 2026 | INC0612666 - Electronic Benefit Transfer (EBT) transaction authorizations - FIS Global is resolved.The issue affecting Electronic Benefit Transfer (EBT) transactions across multiple states on the FIS Global network was resolved without technical intervention from Worldpay. The environment continues to be monitored to… | 0 min | Resolved |
| Aug 9, 2026 | INC0612578 - We are aware of potential issues with a Third PartyThe incident resolved without technical intervention from Worldpay. Worldpay systems functioned normally throughout the incident. Worldpay will continue to monitor the environment for stability. | 1h 6m | Resolved |
| Aug 8, 2026 | INC0612342 - We are aware of potential issues with a Third PartyWe are currently aware of a technical issue with the FIS Global network that may be causing impact to Electronic Benefit Transfer (EBT) transactions in multiple states. Technical resources are monitoring the issue and… | 47 min | Resolved |
| Aug 8, 2026 | INC0612123 - We are aware of potential issues with a Third PartyPlatform Affected: Retraction - Credit/Debit Network - Visa Issue: There was no third-party incident causing intermittent transaction processing errors on the Visa network. Status: Retraction Impact: There was no… | 16h 17m | Resolved |
| Aug 7, 2026 | INC0610914 - We are aware of potential issues with a Third PartyWe are currently aware of a technical issue with Mastercard Debit (Maestro) network that may be causing intermittent transaction processing errors. Technical resources are monitoring the issue and will provide updates… | 6h 7m | Resolved |
| Aug 6, 2026 | INC0610631 - Worldwide Payment Gateway - Transaction AuthorisationsWorldpay technical teams isolated traffic to mitigate the impact. Worldpay will continue to monitor the environment to ensure stability. | 2h 16m | Resolved |
| Aug 6, 2026 | INC0610607 - Credit/Debit Network - AccelThe issue resolved without any technical intervention by Worldpay. All Worldpay systems were operating normally throughout the incident, and the environment was monitored until 12:55 ET to ensure stability. | 42 min | Resolved |
| Aug 5, 2026 | INC0609756 - Electronic Benefit Transfer (EBT) - Women, Infants, and Children (WIC) - FIS GlobalThere was a third-party issue which affected Electronic Benefit Transfer (EBT) and Women, Infants, and Children (WIC) transactions processing in multiple states. FIS Global technical resources identified and resolved an… | 5h 26m | Resolved |
| Aug 5, 2026 | INC0609617 - We have observed issues with Authorization & Payments.We observed an issue with Authorization & Payments on the Worldpay Core Processing (RAFT) and eCommerce (VAP) platforms. Automated processes routed traffic to a redundant path to mitigate impact. Worldpay will continue… | 0 min | Resolved |
| Aug 5, 2026 | INC0608626 - Worldwide Payment Gateway - Transaction AuthorisationsWe have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 2h 20m | Resolved |
| Aug 1, 2026 | INC0604954 Worldwide Payment Gateway (WPG) - iyzico - Transaction AuthorizationsThe Third Party has resolved the technical issue with payments through iyzico. The service is now operating as expected. | 8h 49m | Resolved |
| Jul 31, 2026 | INC0604918 Credit/Debit Network - VisaThe Third Party has resolved the technical issue with authorizations on Visa network. The service is now operating as expected. | 8h 42m | Resolved |
| Jul 31, 2026 | INC0604824 - Worldpay Processing - Transaction AuthorizationsWe have resolved the technical issue with Authorization & Payments. There was an increase in failures for transactions processing on the eCommerce (VAP), Integrated Payments - Express & MercuryPay and Worldpay Core… | 35 min | Resolved |
| Jul 31, 2026 | INC0604488 - Women, Infants, and Children (WIC) - FIS GlobalThere is an increase in failures for Women, Infants, and Children (WIC) transactions in the state of New York processing on the FIS Global network. Some Women, Infants, and Children (WIC) transactions may be declined… | 78h 44m | Resolved |
| Jul 30, 2026 | INC0603684 - Electronic Benefits Transfer (EBT) - ConduentThere is an increase in Electronic Benefit Transfer (EBT) transaction failures processing on the Conduent network. Some Electronic Benefit Transfer (EBT) transactions may be declined. Conduent and Worldpay technical… | 100h 7m | Resolved |
| Jul 30, 2026 | INC0603069 - Worldwide Payment Gateway - Transaction AuthorisationsThe issue resolved without any technical intervention from Worldpay. Worldpay will continue to monitor the processing environment for stability. We apologise for any inconvenience this may have caused you or your… | 2h 20m | Resolved |
| Jul 28, 2026 | INC0600106 - We are investigating issues with Authorization & Payments for Amex on the WPG platformWe have resolved the technical issue with Authorization & Payments for American Express transactions on the Worldwide Payment Gateway (WPG) platform. The system is now operating as expected. We apologise for any… | 0 min | Resolved |
| Jul 27, 2026 | INC0599902 - We are aware of potential issues with a Third PartyWe are currently aware of a technical issue with the Pulse network that may be causing declines on transaction authorizations. Technical resources are monitoring the issue and will provide updates as received. Worldpay… | 167h 43m | Resolved |
| Jul 27, 2026 | INC0599745 - We are aware of potential issues with a Third PartyThe resolved without intervention by Worldpay technical resources. All Worldpay systems were operating normally throughout the duration of the incident. The environment will continue to be monitored for stability. | 5h 19m | Resolved |
| Jul 26, 2026 | [Incident Number] - We are aware of potential issues with a Third PartyWe are currently aware of a technical issue with the Pulse network that may be causing transaction authorization failures. Technical resources are monitoring the issue and will provide updates as received. | 192h 10m | Resolved |
| Jul 25, 2026 | INC0595996 - Pulse Network - Authorization & PaymentsTransaction authorizations were intermittently timing out when processing on the Pulse network. Some Pulse transactions may have timed out during processing. The issue was resolved without technical intervention by… | 1h 16m | Resolved |
| Jul 24, 2026 | INC0595996 - Pulse Network - Authorization & PaymentsThe issue was resolved without intervention from Worldpay technical resources. Transaction authorizations were intermittently timing out when processing on the Pulse network. All Worldpay systems were operating normally… | 1h 15m | Resolved |
| Jul 24, 2026 | INC0595399 - Credit/Debit Network - Pulse - Transaction AuthorizationsA third-party issue at Pulse intermittently caused transaction authorization attempts to go to error. The issue resolved without any technical intervention by Worldpay resources. | 0 min | Resolved |
| Jul 23, 2026 | INC0594968- Integrated Payments - triPOS CloudThere was a third-party issue which caused an increase in failures for transactions processing on the Integrated Payments - triPOS Cloud platform. Traffic was redirected away from the affected region to mitigate the… | 57 min | Resolved |
| Jul 23, 2026 | INC0594741-Worldpay Alternative Payments (WPAP) - Payouts - ModulrThere was an increase in failures for Payouts processing through Modulr on the Worldpay Alternative Payments (WPAP) platform. The issue was resolved without intervention from Worldpay resources. All Worldpay systems… | 31 min | Resolved |
| Jul 23, 2026 | INC0594744 - We have resolved issues with Authorization & Payments.We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | -155 min | Resolved |
| Jul 22, 2026 | INC0594002 - Integrated Payments - Express, MercuryPay and triPOS Cloud & Worldpay Core Processing (RAFT) - Transaction AuthorizationsAs of 19:15 ET, the issue with increased tokenization failures for transaction authorizations processing on the Integrated Payments - Express, MercuryPay, and triPOS Cloud platforms was resolved. The incident was… | 4h 53m | Resolved |
| Jul 22, 2026 | INC0593924 - Credit/Debit Network - Pulse - Transaction AuthorizationsWe were aware of a third-party issue at Pulse which affected transaction authorizations attempts to go to error. The issue was resolved without technical intervention by Worldpay Resources. | 22 min | Resolved |
| Jul 22, 2026 | INC0593912 - 3D Secure - AuthenticationWe were aware of a third-party issue at Cardinal which caused 3D Secure Authentication attempts to go to error. The issue was resolved without technical intervention by Worldpay Resources. | 55 min | Resolved |
| Jul 22, 2026 | INC0593213 - We are aware of a Third-Party an incident which caused some 3D Secure authentication attempts to go to error when processing through Cardinal.A Third-party Access Control Server (ACS) provider resolved their internal issue to restore service. Worldpay will continue to monitor the environment for stability. | 33 min | Resolved |
| Jul 21, 2026 | INC0592447 - eCommerce (VAP) - iQ ReportingWe have resolved the technical issue with Portals & Reporting. eCommerce (VAP) iQ reports are delayed in generation. We apologize for any inconvenience this may have caused you or your customers. | 1h 42m | Resolved |
| Jul 20, 2026 | INC0591145 - We are investigating issues with increased latency on the Worldpay Total platform.We are currently experiencing a technical issue causing latency on the Worldpay Total platform. Technical resources are working to identify and resolve the issue as a matter of priority. | 341h 8m | Resolved |
| Jul 19, 2026 | INC0589566 - We are aware of potential issues with a Third PartyWe are currently aware of a technical issue with a third-party processor causing transaction failures on the Latin American Gateway. Technical resources are monitoring the issue and will provide updates as received. | 360h 26m | Resolved |
| Jul 19, 2026 | INC0589456 - We are aware of potential issues with a Third PartyWe are currently aware of a technical issue with the Accel network that may be causing transaction failures. Worldpay and Accel/Fiserv technical resources are monitoring the issue and will provide updates as received. | 364h 20m | Resolved |
| Jul 17, 2026 | INC0580923 - iQ - Reporting and StatementsWe have resolved the technical issue with Portals & Reporting. Users may have experienced latency when retrieving their Reports and Statements within iQ. Additionally, there was a delay in the delivery for a subset of… | 2h 7m | Resolved |
| Jul 17, 2026 | INC0579251 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with iDEAL payments. The service is now operating as expected. | 53 min | Resolved |
| Jul 15, 2026 | INC0573527 - eCommerce (VAP) - eCheck Verification FailuresThe Third Party has resolved the technical issue which affected eCheck transaction authorizations that utilize verification and eCheck Verification transactions on the eCommerce (VAP) platform. The service is now… | 3h 27m | Resolved |
| Jul 15, 2026 | INC0573155 - We are aware of a Third-Party issue which is causing some 3D Secure authentication attempts to go to error when processing through Cardinal.We have resolved the technical issue for 3D Secure Authentications with third-party provider, Cardinal (Authorization & Payments). The system is now operating as expected. We apologise for any inconvenience this may… | 52 min | Resolved |
| Jul 15, 2026 | INC0572869 - We have resolved issues with Authorization & Payments.The incident was resolved without technical intervention from Worldpay resources. Worldpay will continue to monitor the environment for stability. | 0 min | Resolved |
| Jul 9, 2026 | INC0568076 - We are aware of issues with Authorization & Payments on the Worldpay Total platform.Worldpay monitoring tools observed intermittent connectivity issues to the Worldpay Total platform. Approximately 0.5% -1.0% of transactions were failing to connect. Re-attempted transactions may have been successful… | 56 min | Resolved |
| Jul 8, 2026 | INC0567029 - eCommerce (VAP) - iQ ReportsWe have resolved the technical issue with Portals & Reporting. eCommerce (VAP) iQ reports were delayed in being delivered. The reports are now available to download or view. We apologize for any inconvenience this may… | 1h 34m | Resolved |
| Jul 6, 2026 | INC0564756-Women, Infants, and Children (WIC) - Transaction AuthorizationsAs of 13:28 ET, the incident resolved without any technical intervention from Worldpay teams. All Worldpay systems were operating normally throughout the incident. Worldpay will continue to monitor the environment for… | 14 min | Resolved |
| Jul 6, 2026 | INC0564610 - We are aware of potential issues with a Third Party Alternative Payment MethodThere was an incident affecting transaction authorizations processing through the Alternative Payment Method (APM) - iDeal. Some transactions processing through iDeal may have been declined. The issue resolved without… | 21 min | Resolved |
| Jul 6, 2026 | INC0564498 - We are investigating potential issues with Portals & ReportingWe are currently experiencing a technical issue with Portals & Reporting. Technical resources are working to identify and resolve the issue as a matter of priority. | 677h 59m | Resolved |
| Jul 6, 2026 | INC0564365 - There was an incident which affected tokenization requests and transaction authorizations on the Paymetric Xi-Intercept eCommerce platform.There was an incident which affected tokenization requests and transaction authorizations on the Paymetric Xi-Intercept eCommerce platform. Some tokenization requests may have resulted in an error, and transactions may… | 39 min | Resolved |
| Jul 5, 2026 | [Incident Number] - We are aware of potential issues with a Third PartyConduent technical resources have identified an internal error and are working towards resolution. Technical resources are monitoring the issue and will provide updates as received. | 700h 7m | Resolved |
| Jul 4, 2026 | INC0561250 We are aware of an issue intermittently affecting transaction authorizations processing through the Alternative Payment Method (APM) - iDeal.iDEAL support teams confirmed a third-party provider has resolved their internal issue and restored service. All Worldpay systems operated normally throughout the incident. Worldpay will continue to monitor the… | 1h 33m | Resolved |
| Jul 2, 2026 | INC0557136 - eCommerce (VAP) - iQ - ReportsWe have resolved the technical issue with Portals & Reporting. eCommerce (VAP) iQ reports were delayed. All reports are available to download or view as of 10:37 ET. We apologize for any inconvenience this may have… | 41 min | Resolved |
| Jul 2, 2026 | INC0556758 - We have resolved issues with Authorization & Payments.We have resolved a technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 0 min | Resolved |
| Jul 1, 2026 | INC0555984 - eCommerce (VAP) - iQ Reports- AvailabilityThe technical issue with Portals & Reporting has now been resolved. The affected eCommerce (VAP) - iQ reports are now available. | 57 min | Resolved |
| Jun 30, 2026 | INC0554680 - We are investigating issues with Authorization & PaymentsThe incident was resolved without technical intervention from Worldpay resources. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment… | 56 min | Resolved |
| Jun 27, 2026 | INC0551598 We are aware of an incident intermittently affecting Electronic Benefit Transfer (EBT) and Women, Infants, and Children (WIC) transaction authorizations for multiple states.We are currently investigating this issue. | 889h 1m | Resolved |
| Jun 26, 2026 | INC0549763 - We are investigating potential issues with Portals & ReportingWe have resolved the technical issue with Portals & Reporting. The service is now operating as expected. A subset of customers may have experienced duplicate chargeback entries within the eCommerce (VAP) iQ portal. We… | 274h 40m | Resolved |
| Jun 24, 2026 | INC0549323 - We are aware of potential issues with a third-partyThe incident resolved without any technical intervention from Worldpay teams. All Worldpay systems were operating normally throughout the incident. Worldpay will continue to monitor the environment for stability. | 35 min | Resolved |
| Jun 24, 2026 | INC0548416 - There was an incident affecting transaction authorizations on the Latin American Gateway.Some transactions may have been declined. Worldpay technical resources rerouted traffic to restore service. Worldpay will continue to monitor the processing environment for stability. | 0 min | Resolved |
| Jun 24, 2026 | INC0538187 - We are investigating potential issues with Funding & PayoutsWe have resolved the technical issue with Funding & Payouts on the Worldpay Total platform. A subset of Worldpay Total customers who were scheduled to receive funding 24-Jun-2026, will receive funds 25-Jun-2026 or… | 2h 0m | Resolved |
| Jun 23, 2026 | INC0538187 - A power grid issue caused a temporary power disruption which impacted transaction authorisation and tokenization requests on multiple platforms.A third-party power disruption caused intermittent transaction authorisation and tokenization issues on some Worldpay platforms. Our technical teams have completed restoration efforts and are now observing stability on… | 2h 46m | Resolved |
| Jun 22, 2026 | INC0536042 - Women, Infants, and Children (WIC) - Transaction AuthorizationsConduent technical resources resolved an internal issue to restore service. Worldpay monitoring tools observed recovery at 21:00 ET. Some Women, Infants, and Children (WIC) transactions may have been declined. All… | 2h 1m | Resolved |
| Jun 20, 2026 | INC0534478 - We are aware of potential issues with a Third PartyWorldpay technical support has completed a routing change to bypass the issue. However, any transactions still attempting to process with 'filtered spend' data may be declined. Affected merchants may attempt to stop… | 1062h 13m | Resolved |
| Jun 19, 2026 | INC0533808 - Credit/Debit Network - Accel - Transaction AuthorizationsWe are currently aware of a technical issue impacting the Accel network which is causing an increase in transaction failures. Technical resources are monitoring the issue and will provide updates as received. | 1082h 48m | Resolved |
| Jun 19, 2026 | INC0533486 - We have resolved issues with Authorization & Payments.We have resolved the technical issue with Authorization & Payments affecting transaction processing though Worldpay Hosted Payment Pages, between 08:14 UTC and 08:19 UTC. The system is now operating as expected. We… | 0 min | Resolved |
| Jun 19, 2026 | INC0533525 - We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 18 min | Resolved |
| Jun 18, 2026 | INC0533214 - Alternative Payment Method (APM) - eps - We are aware of potential issues with a third-partyeps technical resources resolved an internal issue to restore service. All Worldpay systems were operating normally throughout the duration of this issue. Worldpay will continue to monitor the environment for stability. | 4h 3m | Resolved |
| Jun 17, 2026 | INC0532186 - Alternative Payment Method - iDeal - Authorizations and PaymentsThe third-party has resolved their internal issue to restore service. Authorizations and payments processing through the Alternative Payment Method (APM) - iDeal may have been declined. Worldpay will continue to monitor… | 13 min | Resolved |
| Jun 16, 2026 | INC0531079 - We are investigating issues impacting Visa Authorization & PaymentsThe third-party has resolved the technical issue which impacted Visa Authorizations and Payments. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor… | 25 min | Resolved |
| Jun 16, 2026 | INC0531086 - Pazien - Portal and Reporting - Missing or incomplete dataWe have resolved the technical issue with Portals & Reporting which caused missing or incomplete data for the Pazien portal and Pazien reports. Worldpay has completed processing and all data uploaded. We apologise for… | 21h 44m | Resolved |
| Jun 16, 2026 | INC0531003 - There is a delay in the delivery of eCommerce (VAP) - iQ reportsWe have resolved the technical issue with Portals & Reporting. There was a delay in the delivery of eCommerce (VAP) iQ reports for today, 16-June-2026. We apologize for any inconvenience this may have caused you or your… | 1h 15m | Resolved |
| Jun 16, 2026 | INC0531002 - We are investigating potential issues with Funding & PayoutsWe have resolved the technical issue with Funding & Payouts for Modulr. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 17 min | Resolved |
| Jun 16, 2026 | INC0530956 - We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 57 min | Resolved |
| Jun 15, 2026 | INC0530009 - NICE/IVR phone service disruptionWe are currently investigating an issue impacting the NICE/IVR phone systems. Support teams are working towards resolution as a matter of priority. | 1180h 26m | Resolved |
| Jun 13, 2026 | INC0528769- We are aware of an incident which is affecting Women, Infants, and Children (WIC) transactions on the Conduent network.This incident has been resolved. | 51 min | Resolved |
| Jun 11, 2026 | INC0527497 - We are aware of a third-party incident affecting transaction authorizations processing through the Alternative Payment Method - iDeal.The Third Party has resolved the technical issue which caused a degradation of service for transactions processing through the Alternative Payment Method (APM) - iDeal. All Worldpay systems were operating normally… | 1h 1m | Resolved |
| Jun 11, 2026 | INC0527227 - We are aware of an issue which is intermittently preventing transaction traffic from reaching the Worldpay Total platform.We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 14h 53m | Resolved |
| Jun 11, 2026 | INC0527118 - There was an issue with a third-party telecommunications provider which prevented transaction authorization traffic from reaching the Worldpay Total platform.There was an issue with a third-party telecommunications provider which prevented transaction authorization traffic from reaching the Worldpay Total platform. Some merchants may have experienced elevated decline rates… | 23 min | Resolved |
| Jun 10, 2026 | INC0526318 - Worldpay Processing - Connection failures for multiple platformsWe have resolved the technical issue which affected Authorization & Payments for multiple Worldpay platforms. Transactions may have failed with a timeout related failure between 18:25 UTC - 18:26 UTC for the following… | 0 min | Resolved |
| Jun 9, 2026 | INC0525477 - We are aware of an issue with a third-party.The issue has been resolved without technical intervention by Worldpay. All Worldpay systems were operating as normal throughout the incident. Worldpay will continue to monitor the environment for stability. | 37 min | Resolved |
| Jun 9, 2026 | INC0520286 - We are investigating potential issues with Funding & Payouts: Acquiring PlatformWe have resolved the technical issue with Funding & Payouts: Acquiring platform. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 46h 11m | Resolved |
| Jun 8, 2026 | INC0523637 - There was a third-party incident affecting transaction authorizations on the Accel/Transaliance network.This incident has been resolved. | 3h 10m | Resolved |
| Jun 7, 2026 | INC0522837 - We are aware of potential issues with a Third PartyWe are currently aware of a technical issue with iDeal payments that may be causing transaction failures. Technical resources are monitoring the issue and will provide updates as received. | 1369h 44m | Resolved |
| Jun 5, 2026 | INC0521378 - We are aware of potential issues with the third-party Conduent network.We are currently aware of a technical issue with the Conduent network that may be causing Electronic Benefit Transfer (EBT) and Woman, Infants and Children (WIC) transaction failures. Conduent technical resources are… | 1423h 42m | Resolved |
| Jun 4, 2026 | INC0520446 - We are investigating potential issues with Portals & Reporting: iQWe have resolved the technical issue with Portals & Reporting. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 29 min | Resolved |
| Jun 2, 2026 | INC0518145 - We are investigating potential issues with eCommerce (VAP) - Secure Scheduled ReportsWe have resolved the technical issue with Portals & Reporting. Some eCommerce (VAP) Secure Scheduled Reports (SSR) may be delayed or unavailable to view or download. The service is now operating as expected. We… | 2h 57m | Resolved |
| Jun 2, 2026 | INC0518027 - We are aware of a third-party experiencing issues processing EBT and WIC transactions.The Third Party has resolved the technical issue which caused an increase in failures for Electronic Benefit Transfer (EBT) and Women, Infants, and Children (WIC) transactions. All Worldpay systems were operating… | 2h 5m | Resolved |
| Jun 2, 2026 | INC0517802 - We are investigating potential issues with eCommerce (VAP) - iQ ReportsWe have resolved the technical issue with Portals & Reporting. eCommerce iQ reports are available as of 11:42 ET. We apologize for any inconvenience this may have caused you or your customers. | 1h 30m | Resolved |
| Jun 2, 2026 | INC0516593 - We are investigating potential issues with Funding & PayoutsWe have resolved the technical issue with Funding & Payouts on the Worldpay Total Platform (WPT). All transactions have now been processed. The service is now operating as expected. We apologise for any inconvenience… | 55 min | Resolved |
| May 30, 2026 | INC0515182 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with Alternative Payment Method - iDEAL. The service is now operating as expected. | 10 min | Resolved |
| May 30, 2026 | INC0515048 - We are aware of an issue affecting transaction authorizations on the VISA network.The issue resolved without any technical intervention by Worldpay. All Worldpay systems were operating normally throughout the duration of this incident. | 2h 58m | Resolved |
| May 29, 2026 | INC0514233 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with transaction processing. The service is now operating as expected. | 24 min | Resolved |
| May 29, 2026 | INC0514188 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with h Electronic Benefit Transfer (EBT) transaction processing. The service is now operating as expected. | 33 min | Resolved |
| May 28, 2026 | INC0513622 - We are investigating potential issues with iQ Merchant Daily ReportsWorldpay technical resources resolved an internal issue to restore service. Worldpay will continue to monitor the environment for stability. | 3h 44m | Resolved |
| May 28, 2026 | INC0513431 - We are investigating potential issues with Portals & Reporting: DART 313 ReportsWe have resolved the technical issue which may have caused a subset of customers to have incorrect data within their DART 313 reports. The DART 313 report is available to view or download as of 20:04 UTC. We apologise… | 8h 8m | Resolved |
| May 28, 2026 | INC0513257 - We are investigating potential issues with Funding & PayoutsWe have resolved the technical issue with Funding & Payouts for Japanese Yen (Japanese currency). The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 118h 7m | Resolved |
| May 26, 2026 | INC0511453 - We are investigating potential issues with eCommerce iQ reportsWe have resolved the technical issue which delayed the availability of eCommerce iQ reports. All reports are available to view or download as of 10:40 ET. We apologize for any inconvenience this may have caused you or… | 53 min | Resolved |
| May 21, 2026 | INC0507385 - There was an issue which caused an increase in transaction authorization failures on the eCommerce (VAP) and Worldwide Payment Gateway platforms.There was a network issue which caused an increase in transaction authorization failures on the eCommerce (VAP) and Worldwide Payment Gateway platforms. Some in-flight transactions may have been declined. Retries may… | 5 min | Resolved |
| May 21, 2026 | INC0507099 - We are investigating potential issues with Portals & ReportingFollowing further investigations, Worldpay technical resources have not identified any service issues. No actions are required, all Worldpay systems are operating as expected. | 20 min | Resolved |
| May 20, 2026 | INC0506352 There was an incident which affected transaction authorizations on the Yabei Application when processing through the Worldpay Total platform.Transactions on the Yabei app were briefly unavailable, service was restored at 16:15 BST after Yabei resolved an internal issue. | 0 min | Resolved |
| May 20, 2026 | INC0506297 - There was not a third-party issue affecting the eCommerce (VAP) - Dynamic Reconciliation DashboardAfter further investigation, there was no impact from this issue. We apologize for any inconvenience this may have caused. | 23 min | Resolved |
| May 20, 2026 | INC0506076 - We are investigating potential issues with Funding & Payouts for a subset of merchants in the Australia and APAC regions.The Funding & Payouts were successfully delivered earlier today for a subset of merchants in the Australia and APAC regions. The service is now operating as expected. We apologise for any inconvenience this may have… | 21h 46m | Resolved |
| May 20, 2026 | INC0505538 - There is an incident affecting Payout transactions on the Worldpay Alternative Payments (WPAP) platform when processing through Modulr.We have resolved the technical issue with Funding & Payouts. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 47h 40m | Resolved |
| May 20, 2026 | INC0505900 - We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 16 min | Resolved |
| May 20, 2026 | INC0505799 - We are investigating issues with Portals & Reporting: Worldpay DashboardWe have resolved the technical issue with Portals & Reporting, Worldpay Dashboard. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 1h 36m | Resolved |
| May 20, 2026 | INC0505799 - We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 6 min | Resolved |
| May 19, 2026 | INC0505204 - We are aware of a third-party issue causing incorrect data to be shown on the Dynamic Reconciliation Dashboard.We have resolved the technical issue with Portals & Reporting. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 15h 42m | Resolved |
| May 18, 2026 | INC0500646 - We are aware of a potential issue with Portals and ReportingWe are continuing to experience a technical issue with Portals and Reporting. Worldpay technical teams have engaged third-party resources and are continuing to work to resolve the issue. | 1850h 57m | Resolved |
| May 18, 2026 | INC0503463 - We are investigating potential issues with Funding & PayoutsWe have resolved the technical issue with Funding & Payouts. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 48 min | Resolved |
| May 17, 2026 | [INC0502452] - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with Alternative Payment Method - iDeal. The service is now operating as expected. All Worldpay systems were operating normally throughout the duration of the issue. | 1h 54m | Resolved |
| May 16, 2026 | INC0502253 - There was an issue with a Third-Party Alternative Payment MethodThe issue was resolved without technical intervention from Worldpay resources. All Worldpay systems were operating normally throughout the duration of the issue. Some payments may have resulted in an error or be… | 2h 22m | Resolved |
| May 16, 2026 | INC0501914 - We are aware of potential issues with a Third PartyFollowing further investigations, Worldpay technical resources have been advised of a scheduled maintenance at Conduent, ongoing until 08:00 ET that may impact Electronic Benefit Transfer (EBT) transactions… | 27 min | Resolved |
| May 16, 2026 | INC0501754 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with Electronic Benefit Transfer (EBT). The service is now operating as expected. | 1h 4m | Resolved |
| May 16, 2026 | INC0501652 - There was an incident affecting American Express transaction authorizations on the Worldwide Payment Gateway.There was an incident affecting American Express transaction authorizations on the Worldwide Payment Gateway. Some transactions may have been declined. Worldpay technical resources recycled the application to restore… | -221 min | Resolved |
| May 15, 2026 | INC0501663 - We are aware of an issue with Authorization & Payments on the Visa network.Visa technical teams reported that as of 20:38 ET, transaction processing had normalized. This issue was resolved without technical intervention from Worldpay teams. Worldpay will continue to monitor the environment for… | 2h 39m | Resolved |
| May 15, 2026 | INC0501417 - We are investigating issues with Authorizations on the Virtual Terminal Merchant PortalWe have resolved the technical issue impacting the Virtual Terminal Merchant Portal. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 1h 7m | Resolved |
| May 15, 2026 | INC0501131 - We are investigating potential issues with Portals & ReportingWe have resolved the technical issue with iQ Functionality. The service is now operating as expected. We apologies for any inconvenience this may have caused you or your customers. | 34 min | Resolved |
| May 15, 2026 | Test123 - We are investigating potential issues with Acquiring ServicesFollowing further investigations, Worldpay technical resources have not identified any service issues. No actions are required, all Worldpay systems are operating as expected. | 2 min | Resolved |
| May 14, 2026 | INC0500664 - Telephony System - Degradation to IVR servicesThere was an incident which affected telephony services for the UK Contact Center. Inbound callers may have been automatically redirected to an agent without receiving the IVR prompt. Services were impacted between… | -80 min | Resolved |
| May 13, 2026 | INC0499677 - There was an incident which affected transaction authorizatThere was an incident which affected transaction authorizations processing on the Credentials Management Platform (CMP).There was a scheduled release today, 12-May-2026, which inadvertently caused an increase in failures. The release was reverted and service restored. Worldpay will continue to monitor the environment for stability. | 0 min | Resolved |
| May 13, 2026 | INC0498947 - We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 19 min | Resolved |
| May 12, 2026 | INC0497347 - We have resolved issues with Authorization & Payments.We have resolved the technical issue with Authorization & Payments for American Express (AMEX) on the Worldwide Payment Gateway between 04:13 UTC and 05:21 UTC. The system is now operating as expected. We apologise for… | 0 min | Resolved |
| May 11, 2026 | INC0496363 - We are aware of potential issues with a Third PartyWe are currently aware of a technical issue with the third-party Accel/Transaliance network that may be causing transactions to result in a timeout or be declined. Worldpay and Fiserv technical resources are working to… | 2021h 16m | Resolved |
| May 8, 2026 | INC0493172 - We are investigating issues with Authorization & PaymentsThe Third Party has resolved the technical issue affecting Network Payments Token. The service is now operating as expected. | 1h 13m | Resolved |
| May 7, 2026 | INC0492899 - There is an incident affecting authorizations and reconciliation functionality within the Core iQ application.Worldpay technical teams are working to identify and resolve the issue. | 2111h 7m | Resolved |
| May 7, 2026 | INC0492899 There is an incident affecting authorization data and reconciliation functionality within the Core iQ application.Worldpay technical teams have resolved an internal database issue and restored application service. Worldpay will continue to monitor the environment for stability. | 3h 30m | Resolved |
| May 6, 2026 | INC0491901 - LatAm Acquiring - Transaction AuthorizationsThere was a third-party incident which caused an increase in transaction latency for Latin America (LatAm) Acquiring customers. Some transactions may have timed out during processing between 12:57 ET - 16:41 ET. The… | 0 min | Resolved |
| May 6, 2026 | INC0491752 We are currently aware of a technical issue impacting Electronic Benefit Transfer (EBT) transactions for multiple states on the Conduent network.This incident has been resolved. | 7h 58m | Resolved |
| May 6, 2026 | INC0491679 - Electronic Benefit Transfer (EBT) - ConduentThe Third Party has resolved the technical issue which impacted Electronic Benefit Transfer (EBT) transactions for multiple states. The service is now operating as expected. All Worldpay systems operated normally… | 35 min | Resolved |
| May 6, 2026 | INC0491467 - 3DS Authentication is resolved.The Third Party has resolved the technical issue with 3DS Authentication which occurred between 10:35 UTC and 11:04 UTC. The service is now operating as expected. | 0 min | Resolved |
| May 6, 2026 | INC0491470 - We are investigating issues with Authorization & Payments of Express & MercuryPay - ACH and eCheck.The technical issue with Authorization & Payments - Integrated Payments Express & Mercury Pay is resolved. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your… | 15 min | Resolved |
| May 3, 2026 | INC0488314 - We are investigating issues with Authorization & PaymentsTechnical support has identified an internal issue and is working towards resolution. Service is expected to be restored within the hour. | 2214h 42m | Resolved |
| Apr 28, 2026 | INC0483675 - We are investigating issues with Authorization & PaymentsWorldpay technical teams successfully resolved an internal issue to restore service. Worldpay will continue to monitor the environment for stability. | 3h 16m | Resolved |
| Apr 24, 2026 | INC0481196 We are aware of a third-party issuer incident affecting transaction authorizations for the Interlink, Pulse and Visa networksA third-party issuer resolved their internal issue to restore service. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for… | 26 min | Resolved |
| Apr 24, 2026 | INC0480806 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with Worldpay 360 Services. The service is now operating as expected. | 42 min | Resolved |
| Apr 23, 2026 | INC0480079 - eCommerce (VAP) - Worldpay Core Processing (RAFT) - Increase in transaction authorization failuresWe have resolved the technical issue with Authorization & Payments impacting the eCommerce (VAP) and Worldpay Core Processing (RAFT) platforms. Customers may have experienced an increase in transaction authorization… | -58 min | Resolved |
| Apr 23, 2026 | INC0479744 - We are investigating issues with Authorization & PaymentsThe Third Party has resolved the technical issue with Authorization & Payments for NYCE network. The service is now operating as expected. | 15 min | Resolved |
| Apr 22, 2026 | INC0478875 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with Mastercard Debit timeout errors. The service is now operating as expected. | 31 min | Resolved |
| Apr 21, 2026 | INC0477072 - Latin America (LatAm) - Acquiring - Argentina, Colombia and Mexico Funding DelayThe third-party has completed processing the delayed payment files and all outstanding batches have been processed by Worldpay. Funding will be delivered to merchants at their normal times depending on their bank. | 21h 30m | Resolved |
| Apr 21, 2026 | INC0477834 - We are aware of an incident which is intermittently affecting Electronic Benefit Transfer (EBT) transactions on the Conduent network.Conduent advised they have monitored the environments and confirmed stability following their recovery actions. The service is now operating as expected. All Worldpay systems are operating normally. Worldpay will… | 22h 24m | Resolved |
| Apr 20, 2026 | INC0476966 - We are aware of an incident affecting Electronic Benefit Transfer (EBT) transactions on the Conduent network.The Third Party has resolved the technical issue with Electronic Benefit Transfer (EBT) transactions. The service is now operating as expected. | 13h 47m | Resolved |
| Apr 19, 2026 | INC0475228 There is an incident affecting Electronic Benefit Transfer (EBT) transactions on the Conduent network.Conduent technical resources resolved an internal issue to restore service. All Worldpay systems were operating normally throughout the duration of this incident. | 2h 8m | Resolved |
| Apr 18, 2026 | INC0474875 - We are investigating issues with Authorization & PaymentsWorldpay technical resources have resolved an internal issue to restore service. Worldpay will continue to monitor the environment for stability. | 17h 3m | Resolved |
| Apr 18, 2026 | INC0474699 There is an incident affecting Electronic Benefit Transfer (EBT) transactions on the Conduent network.The Third Party has resolved the technical issue with Electronic Benefit Transfer (EBT) transactions. The service is now operating as expected. | 3h 31m | Resolved |
| Apr 17, 2026 | INC0474342 - There was a third-party issue with Electronic Benefit Transfer (EBT) Authorizations.There was an incident affecting Electronic Benefit Transfer (EBT) transactions on the Conduent network. The issue resolved without technical intervention from Worldpay resources. Worldpay systems functioned normally… | 1h 9m | Resolved |
| Apr 17, 2026 | INC0474326 - There was a delay in the availability of eCommerce (VAP) iQ reports.There was an incident which caused a delay in the availability of the eCommerce (VAP) iQ reports. eCommerce (VAP) iQ reports were delayed. Worldpay technical teams successfully resolved an internal issue and… | 49 min | Resolved |
| Apr 16, 2026 | INC0473044 - We are investigating issues with Authorization & Payments on the VAP platform.We have resolved the technical issue with Authorization & Payments for Tokenization requests on the Value-Added Platform (VAP). The system is now operating as expected. We apologies for any inconvenience this may have… | 50 min | Resolved |
| Apr 15, 2026 | INC0471618 - We are investigating potential issues with the availability of eCommerce (VAP) iQ reports.We have resolved the technical issue which delayed the availability of eCommerce (VAP) iQ reports. The service is now operating as expected. We apologize for any inconvenience this may have caused you or your customers. | 2h 30m | Resolved |
| Apr 14, 2026 | INC0471440 - Network incident which caused an increase in failures for transactions processing on the Worldpay Core Processing (RAFT) platform.The network provider identified and resolved an internal network issue to restore service. Worldpay will continue to monitor the environment for stability. | 0 min | Resolved |
| Apr 14, 2026 | INC0471316 - Streamline Authorisation Services (SAS) - Transaction Authorizations - IngenicoThere was an incident which caused an increase in failures for transactions processing via Ingenico terminals on the Streamline Authorisation Services (SAS) platform. The issue resolved without intervention from… | 12 min | Resolved |
| Apr 12, 2026 | INC0469211 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with Mastercard Debit (Cirrus/Maestro) network. The service is now operating as expected. | 2h 42m | Resolved |
| Apr 10, 2026 | INC0468246 - There was a third-party incident affecting transactions on the Worldwide Payment Gateway and Streamline Acquiring (SAS) platforms.There was a third-party incident affecting transactions on the Worldwide Payment Gateway and Streamline Acquiring (SAS) platforms. Some payments may have resulted in an error or been declined. The issue resolved without… | 3h 3m | Resolved |
| Apr 8, 2026 | INC0466495 - Integrated Payments - triPOS Cloud We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments. Transactions may have been declined. Retry authorization attempts may have been successful. The system is now operating normally. We apologize for any… | 5 min | Resolved |
| Apr 7, 2026 | INC0465454 - Star Network - We are investigating issues with Authorization & PaymentsThe technical issue affecting Authorization & Payments processing over the Star network has been resolved. The system is now operating as expected. Fuel transactions may have intermittently been declined with a format… | 4h 3m | Resolved |
| Apr 7, 2026 | INC0465447 - Worldpay Core Processing (RAFT) - Increase in failures for transaction authorization reversalsThere was a technical issue which impacted transaction authorizations on the Worldpay Core Processing (RAFT) platform. The service is now operating as expected. Customers may have experienced an increase in failures… | 10 min | Resolved |
| Apr 2, 2026 | INC0461187 There is a third-party incident which is causing an increase in failures for Open Banking payments.The Third Party has resolved the technical issue which was causing an increase in failures for Open Banking payments. The service is now operating as expected. | 11h 20m | Resolved |
| Apr 2, 2026 | INC0461014 - iQ - Portals and ReportingWe have resolved the technical issue affecting the availability of the iQ application. Small Merchant Business (SMB) customers may have been unable to access the iQ application between 08:11 ET - 08:56 ET. The following… | 10 min | Resolved |
| Apr 1, 2026 | INC0459393 - We are investigating potential issues with Portals & ReportingWe have resolved the technical issue which affected Portals and Reporting. Affected customers may have received multiple email notification invoices from Worldpay Dashboard. The service is now operating as expected. We… | 3h 33m | Resolved |
| Mar 31, 2026 | INC0458072 - We are investigating potential issues with Funding & PayoutsWe have resolved the technical issue with Funding & Payouts. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 26h 46m | Resolved |
| Mar 25, 2026 | INC0453696 - iDeal - Increase in transaction authorization failuresWorldpay monitoring identified an increase in failures for the Alternative Payment Method - iDeal between 14:28 - 14:42 UTC. The Third Party has resolved the technical issue and the service is now operating as expected… | 0 min | Resolved |
| Mar 24, 2026 | INC0452670 - We have resolved issues with Authorization & Payments for the Worldpay Alternative Payments Platform (WPAP)There was an incident which affected transaction authorizations processing on the Worldpay Alternative Payments (WPAP) platform. The system is now operating as expected. We apologise for any inconvenience this may have… | 0 min | Resolved |
| Mar 24, 2026 | INC0452607 - We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments impacting the Worldpay Total and Worldpay 360 platforms. Transactions may have received an error during processing or may have been declined. The system… | 1h 34m | Resolved |
| Mar 19, 2026 | INC0446796 - We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments. Customers that utilize Java to process transaction authorizations may have experienced an increase in "503" errors. The system is now operating as… | 5h 15m | Resolved |
| Mar 19, 2026 | [INC0446796] - We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments. The system is now operating as expected. Some transactions may have been declined on the Access Worldpay platform. We apologise for any inconvenience… | 1h 57m | Resolved |
| Mar 18, 2026 | INC0445257 - We are investigating issues with Credit/Debit Network - Visa Credit - Transaction AuthorizationsWorldpay technical resources implemented an updated BIN file to mitigate impact. Worldpay will continue to work with Visa technical resources to investigate the root cause of the issue. All Worldpay systems were… | 4h 56m | Resolved |
| Mar 14, 2026 | INC0441654 - Payouts - Worldpay Alternative Payments (WPAP) platformWorldpay technical resources resolved an internal issue to restore the service. Support teams confirmed that as of 14:39 ET, all payouts have been processed. | 23h 8m | Resolved |
| Mar 14, 2026 | INC0441195 We are aware of a network even which briefly affect transaction authorizations on Worldpay Core Processing (RAFT) and TriPos platforms.There was a network event which self-resolved without intervention from Worldpay technical teams. Worldpay will continue to monitor the environment for stability. | 0 min | Resolved |
| Mar 12, 2026 | INC0438275-We are aware of a third-party issue impacting transaction authorizations on the LatAm and Worldwide Payment Gateway (WPG) platform.The third-party has resolved their internal issue and service has been restored. | 2h 48m | Resolved |
| Mar 10, 2026 | INC0436980 - We are investigating issues with Authorization & PaymentsWe have resolved the technical issue with Authorization & Payments. Transactions may have received an error during processing or may have been declined. The system is now operating as expected. We apologise for any… | 1h 16m | Resolved |
| Mar 10, 2026 | INC0436950 - There was an incident affecting transaction processing on the Integrated Payments - triPOS Cloud platform.The issue resolved without any technical intervention from Worldpay resources. The platform redirected traffic as designed to mitigate impact. Worldpay will continue to monitor the environment to ensure stability. | 0 min | Resolved |
| Mar 10, 2026 | INC0436643 - A third-party incident impacted Visa transaction authorizations on the Latin America - Acquiring platform.Visa technical resources identified and resolved the technical issue affecting transaction authorizations. Some transactions may have experienced latency or received a time-out related failure during processing between… | 0 min | Resolved |
| Mar 9, 2026 | INC0435643 - We are aware of an incident which is affecting NYCE network transaction authorizations on the Worldpay Core Processing (RAFT) platform.Upon further investigation, it has been determined that these declines are expected due to normal activity by the issuing bank. Please disregard any previous communication for this incident. We apologize for any… | 33 min | Resolved |
| Mar 9, 2026 | INC0435275 - We are investigating issues with Authorization & Payments - Worldpay Total Platform (WPT)We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 1h 4m | Resolved |
| Mar 4, 2026 | INC0428305 - Mastercard - Merchant Funding Delay.The technical issue which impacted Funding & Payouts has been resolved. Mastercard delivered the updated BIN file and Worldpay reprocessed the settlement file overnight without issue. The delivery of funds has been… | 46h 16m | Resolved |
| Mar 4, 2026 | INC0427495 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with Electronic Benefits Transfer (EBT) transaction processing. The service is now operating as expected. | 1h 9m | Resolved |
| Mar 3, 2026 | INC0426935 - We are investigating potential issues with Portals & ReportingWorldpay technical resources have completed generation of the affected reports. All affected reports are now available. | 47 min | Resolved |
| Mar 3, 2026 | INC0426282 - Authorization & Payments for Merchant Funding and Settlement were delayed due to an issue at the Federal Reserve.The Federal Reserve has confirmed that all outstanding files have been processed. Funding may be received at different times depending on the specific banking partner's processing schedule. | 6h 1m | Resolved |
| Mar 3, 2026 | INC0426131 - We are aware of potential issues with a Third PartyThe Third Party has resolved the technical issue with Accel network. The service is now operating as expected. | 3h 37m | Resolved |
| Mar 3, 2026 | INC0426113 - An incident is affecting NYCE network transaction authorizations on the Worldpay Core Processing (RAFT) platform.The Third Party has resolved the technical issue with NYCE network. The service is now operating as expected. | 4h 38m | Resolved |
| Mar 3, 2026 | INC0426069 -We are aware of an incident causing intermittent communication failures on the triPOS cloud platform.Worldpay technical teams resolved an internal issue to restore service. As of 21:17 ET, multiple merchants confirmed that communication errors had ceased. Worldpay will continue to monitor the environment for stability. | 1h 4m | Resolved |
| Mar 2, 2026 | INC0424806 - We are investigating potential issues with Funding & PayoutsWe have resolved the technical issue with Funding & Payouts. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. | 19 min | Resolved |
| Feb 28, 2026 | INC0423789 We are are aware of an issue which affected some transactions authorizations on the Integrated Payments - Express platform.This incident resolved without technical intervention from Worldpay. Worldpay will continue to monitor the environment for stability. | 0 min | Resolved |
How to Read This Worldpay Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Worldpay acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Worldpay outage in this window ran 92d 6h, against a mean recovery of 4d 9h. If you depend on Worldpay in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.