YNAB Outage History
21 incidents recorded over the last 365 days, 12 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded YNAB Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 24, 2026 | Planned MaintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Oct 21, 2026 | Synchrony Credit CardsWe've been seeing a spike in connection issues with Synchrony co-branded store cards. Our Direct Import provider is aware and working on it. In the meantime, use our <a… | — | Investigating |
| Oct 14, 2026 | Unable to process Google Play Store subscriptionsThis incident has been resolved. | 1h 26m | Resolved |
| Jul 22, 2026 | A Brief Planned MaintenanceThe scheduled maintenance has been completed. | 1 min | Scheduled |
| Jul 15, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1 min | Scheduled |
| Jul 8, 2026 | Database MaintenanceThe scheduled maintenance has been completed. | 5 min | Scheduled |
| May 26, 2026 | Synchrony: Connection IssuesAfter monitoring Synchrony’s connection for the past few days, we’ve confirmed it's resolved. If you're still running into issues, please try to <a… | 383h 54m | Resolved |
| May 21, 2026 | Planned MaintenanceMaintenance complete! Things might be a little slow as things return to normal. | 2h 0m | Scheduled |
| May 5, 2026 | TD Canada: Connection & Transaction IssuesOur import provider has confirmed this issue with TD Canada has been resolved. If you're still running into issues, please try to <a href="https://support.ynab.com/en_us/primary-troubleshooting-for-linked-accounts-and-im… | 45h 59m | Resolved |
| Apr 14, 2026 | Help Center / Knowledge Base is DownThis issue has been resolved. | 4 min | Resolved |
| Apr 14, 2026 | App MaintenanceThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Apr 14, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 10 min | Scheduled |
| Apr 13, 2026 | Discover: Connection and Transaction IssuesAfter monitoring Discover’s connection for the past few days, we’ve confirmed it's resolved. If you're still running into issues, please <a… | 1842h 46m | Resolved |
| Mar 12, 2026 | Mobile users are re-entering onboarding unexpectedlyThis incident has been resolved. | 3h 8m | Resolved |
| Mar 6, 2026 | Web app not loadingThis incident has been resolved! | 26 min | Resolved |
| Mar 2, 2026 | Onboarding Flow ReappearingAfter a release Monday Mar 2, 2026, many budgets were put back into an onboarding state. We ran several cleanup scripts which marked those budgets as having completed onboarding to resolve the issue. Some users who… | 45h 56m | Resolved |
| Feb 17, 2026 | Planned MaintenanceThe scheduled maintenance has been completed. | 15 min | Scheduled |
| Jan 20, 2026 | Planned MaintenanceThis incident has been resolved. | 16 min | Resolved |
| Jan 15, 2026 | iOS App CrashingOur developers found the problem and have successfully deployed a hotfix. Feel free to head back to YNAB and test things out! | 7h 36m | Resolved |
| Jan 15, 2026 | CIBC (Canada): Connection IssuesThis incident has been resolved. | 454h 56m | Resolved |
| Nov 18, 2025 | Intermittent loading issuesThis incident has been resolved. | 2h 58m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next YNAB incident opens instead, at the point where knowing still changes what you do.
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How to Read This YNAB Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before YNAB acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single YNAB outage in this window ran 76d 18h, against a mean recovery of 5d 19h. If you depend on YNAB in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.