YouScan Outage History

23 incidents recorded over the last 365 days, 23 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live YouScan status100.00% uptime history

Every Recorded YouScan Incident

YouScan incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 9, 2026Delays in historical data collectionThis incident has been resolved. All services are working normally, and all delayed mentions have been processed.13h 18mResolved
Sep 29, 2026Delays in data processing due to scheduled maintenance by our infrastructure providerThis incident has been resolved.5h 47mResolved
Sep 25, 2026Delays in new mentions processingThis incident has been resolved.53 minResolved
Jul 1, 2026Delays in new mentions processingThis incident has been resolved.16 minResolved
May 22, 2026History data not availableThis incident has been resolved.5h 32mResolved
May 19, 2026Some of customer topics have incomplete dataThe recovery work for the May 19 incident is now fully complete: - All affected topics have been fully restored - Mentions ingested during the affected window (01:15–14:00 CEST on May 19) have been backfilled into…44h 14mResolved
May 19, 2026next.youscan.com is currently downThis incident has been resolved.12 minResolved
May 19, 2026Problems with Facebook data collectionThis incident has been resolved.41 minResolved
May 18, 2026Delays in new mentions processingThis incident has been resolved.2h 47mResolved
May 14, 2026Delays in new mentions processingThis incident has been resolved.4h 33mResolved
May 11, 2026Delay in mentions processingThis incident has been resolved.4h 20mResolved
Apr 29, 2026Problems with history collectionThis incident has been resolved.13 minResolved
Apr 27, 2026Problems with history collection and topic previewThis incident has been resolved.3h 36mResolved
Apr 20, 2026Problems with history collectionThis incident has been resolved.2h 53mResolved
Apr 8, 2026Delays in saving mentions into topicsThis incident has been resolved.3h 9mResolved
Mar 26, 2026Delays in mentions processingThis incident has been resolved.3h 48mResolved
Feb 23, 2026Delays in new mentions processingThis incident has been resolved.7h 45mResolved
Feb 10, 2026Problems when creating topicsThis incident has been resolved.3h 22mResolved
Feb 9, 2026Delays in new mentions processingThis incident has been resolved.12h 41mResolved
Feb 2, 2026Delay in mentions processingThis incident has been resolved.10h 28mResolved
Jan 16, 2026Delays in mention processing into customer's topics sinceThis incident has been resolved.7h 33mResolved
Jan 9, 2026Delays in new mentions processingThis incident has been resolved.10h 37mResolved
Nov 18, 2025Global Network issues in our cloud providerThis incident has been resolved.3h 13mResolved

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Everything above is a record written after the fact. We can email you when the next YouScan incident opens instead, at the point where knowing still changes what you do.

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How to Read This YouScan Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before YouScan acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single YouScan outage in this window ran 1d 20h, against a mean recovery of 6h 36m. If you depend on YouScan in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.