Zenoti Outage History
112 incidents recorded over the last 365 days, 86 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Zenoti Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Appointment Booking Issues for new Guest AdditionThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 55 min | Resolved |
| Oct 31, 2026 | Appointment Booking Issues – AMRS11The incident affecting appointment booking for a few customers on AMRS11 has been resolved. The issue occurred between 7:04 AM PDT and 8:28 AM PDT. All systems are functioning normally, and no further issues have been… | 46 min | Resolved |
| Oct 31, 2026 | Zenoti Application Degraded Performance - ASIA22This incident has been resolved. | 2h 2m | Resolved |
| Oct 28, 2026 | Zenoti Application Slowness - AMRS09The Zenoti application was unavailable for about 6 minutes (10:31 AM - 10:37 AM PDT) due an issue from the cloud service provider side. All systems are functioning normally since 10:37 AM PDT and no further issues have… | 27 min | Resolved |
| Oct 20, 2026 | Hyperconnect functionality issues reported for EURO01 CustomersThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 7 min | Resolved |
| Oct 19, 2026 | EURO01 - Issue with data refresh for analytics reportsThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 2h 23m | Resolved |
| Oct 16, 2026 | Zenoti Application Slowness - AMRS06The incident has been resolved. All systems are functioning normally since 12:22 PM PDT, and no further issues have been observed. Thank you for your patience. | 3h 57m | Resolved |
| Oct 14, 2026 | Zenoti Reports and ETL Services were unavailable for brief period of time - AMRS20The ETL and Report services were unavailable for about ~13 minutes (10:54 AM - 11:07 AM PDT) due to an issue from the cloud service provider side. The aforementioned services are functioning normally since 11:07 AM PDT… | 0 min | Resolved |
| Oct 14, 2026 | Zenoti Application Degraded Performance - ASIA22This incident has been resolved. | 18 min | Resolved |
| Oct 9, 2026 | Zenoti Application Outage - ASIA22The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 33 min | Resolved |
| Oct 8, 2026 | Zenoti Application Outage - StageEUThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 58 min | Resolved |
| Oct 5, 2026 | Zenoti Application was unavailable for brief period of time - AMRS04The Zenoti application was unavailable for about 5 minutes (9:10 AM - 9:15 AM PDT) due an issue from the cloud service provider side. All systems are functioning normally since 9:15 AM PDT and no further issues have… | 0 min | Resolved |
| Sep 29, 2026 | Zenoti Application Slowness - ASIA22This incident has been resolved. | 1h 52m | Resolved |
| Sep 28, 2026 | Zenoti Application Slowness - EURO01This incident has been resolved. | 39 min | Resolved |
| Sep 24, 2026 | Zenoti University UpgradeThe scheduled maintenance has been completed. | 120h 0m | Scheduled |
| Sep 22, 2026 | Slowness in Zenoti Applications - AMRS11This incident has been resolved. | 1h 40m | Resolved |
| Sep 22, 2026 | EURO01 - Issue with data refresh for core and analytics reportsThis incident has been resolved. | 6h 19m | Resolved |
| Sep 19, 2026 | Intermittent issues in Zenoti Application - AMRS19The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 35 min | Resolved |
| Sep 18, 2026 | Intermittent issues in Zenoti Application - AMRS21The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 36 min | Resolved |
| Sep 18, 2026 | Analytics Service DegradationThis incident has been resolved. | 27 min | Resolved |
| Sep 16, 2026 | Intermittent issues in Zenoti Application - ASIA02The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 48 min | Resolved |
| Sep 16, 2026 | Zenoti Application Slowness - ASIA11The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 42 min | Resolved |
| Sep 14, 2026 | Analytics Service DegradationThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 45 min | Resolved |
| Sep 13, 2026 | Analytics Service MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 12, 2026 | Analytics Service MaintenanceThe scheduled maintenance has been completed. | 4h 30m | Scheduled |
| Sep 11, 2026 | Slowness for API Services - AMRS09This incident has been resolved. | 3h 3m | Resolved |
| Sep 10, 2026 | Intermittent Connectivity Issues – Netherlands RegionThe issue was traced to certain Internet Service Providers (ISPs) in the region and was not related to our infrastructure or cloud services. All services are now operating normally. We appreciate your patience… | 14h 35m | Resolved |
| Sep 10, 2026 | Issue with Purchase Order Listing pageThis incident has been resolved. | 20h 54m | Resolved |
| Sep 10, 2026 | Data refresh for Analytics Reports is impacted - AMRS22This incident has been resolved. | 5h 44m | Resolved |
| Sep 9, 2026 | Intermittent Outbound Call Failures – HyperConnect (UK Region)This incident has been resolved. | 58h 4m | Resolved |
| Sep 6, 2026 | Analytics Service MaintenanceThis scheduled maintenance has been cancelled. A follow-up communication with the revised schedule will be shared. | 7h 0m | Scheduled |
| Sep 5, 2026 | Analytics Service MaintenanceThis scheduled maintenance has been cancelled. A follow-up communication with the revised schedule will be shared. | 4h 30m | Scheduled |
| Sep 1, 2026 | Intermittent issues in Zenoti ApplicationThe incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience. | 8h 40m | Resolved |
| Aug 31, 2026 | Intermittent issues in Zenoti ApplicationThe incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience. | 12h 35m | Resolved |
| Aug 25, 2026 | Analytics Service Maintenance - CanadaThe scheduled maintenance has been completed. | 5h 30m | Scheduled |
| Aug 22, 2026 | Intermittent Zenoti Application Slowness - AMRS19We applied a fix and monitored the issue for the past couple of days. Since no further issues have been observed, we will continue monitoring it and are marking this issue as resolved for now. | 60h 16m | Resolved |
| Aug 22, 2026 | Appointment Booking Issues – EURO01 (ZMA, Booking Wizard, Webstore)The incident has been resolved. All systems are functioning normally, and no further issues have been observed. | 6h 4m | Resolved |
| Aug 21, 2026 | Zenoti AI Scribe – Insight Generation ImpactedThe incident has been resolved. All systems are functioning normally, and no further issues have been observed. | 1h 33m | Resolved |
| Aug 20, 2026 | Analytics Service Maintenance - EUROThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Aug 20, 2026 | Analytics Service Maintenance - SydneyThe scheduled maintenance has been completed. | 5h 30m | Scheduled |
| Aug 20, 2026 | Zenoti Application Notifications Delivery - APAC01The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience. | 56 min | Resolved |
| Aug 18, 2026 | Zenoti Application Slowness - Multiple PODsThe incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience. | 2h 37m | Resolved |
| Aug 17, 2026 | Analytics Plus Reports are impacted - EURO01This incident has been resolved. | 3h 38m | Resolved |
| Aug 16, 2026 | Analytics Service MaintenanceThis scheduled maintenance has been cancelled. A revised schedule will be communicated once available. | 5h 0m | Scheduled |
| Aug 15, 2026 | Data refresh for analytics reports is impacted - EURO01The incident has been resolved. Thank you for your patience. | 5h 33m | Resolved |
| Aug 9, 2026 | Analytics Service MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Aug 8, 2026 | Analytics Service MaintenanceThe scheduled maintenance has been completed. | 4h 30m | Scheduled |
| Aug 7, 2026 | Zenoti Application Slowness - AMRS05The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 1h 36m | Resolved |
| Aug 5, 2026 | Analytics Service MaintenanceThe scheduled maintenance has been completed. | 5h 30m | Scheduled |
| Aug 4, 2026 | Analytics Service MaintenanceThe scheduled maintenance has been completed. | 4h 30m | Scheduled |
| Jul 27, 2026 | Analytics Service UpgradationThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 27, 2026 | AMRS22 POD MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Jul 23, 2026 | Zenoti Application Slowness - AMRS11The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 3h 16m | Resolved |
| Jul 22, 2026 | Localization rendering issue — Admin (partial)The fix is implemented and rolled out. All the UI elements will now appear in the configured language. Thank you for your patience. | 319h 38m | Resolved |
| Jul 21, 2026 | AMRS22 POD MaintenanceCancelled | 5h 0m | Scheduled |
| Jul 15, 2026 | Slowness in certain workflows on AMRS11The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 29 min | Resolved |
| Jul 10, 2026 | APAC01 - Issue with Core and Analytics ReportsThis incident has been resolved. | 1h 20m | Resolved |
| Jul 8, 2026 | Zenoti University is not operationalThis incident has been resolved. | 18h 2m | Resolved |
| Jul 7, 2026 | Issue with report generation service - APAC01This incident has been resolved. | 13h 29m | Resolved |
| Jul 7, 2026 | AMRS10 POD MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Jul 2, 2026 | Zenoti Application Issue - Multiple PODsThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 1h 29m | Resolved |
| Jul 1, 2026 | Intermittent issues in Zenoti scheduler serviceThe incident has been resolved. All systems are functioning normally and no further issues have been observed. | 1h 20m | Resolved |
| Jun 25, 2026 | Zenoti Application Slowness- AMRS07The incident has been resolved. All systems are functioning normally, and no further issues have been observed. | 3h 11m | Resolved |
| Jun 23, 2026 | AMRS21 POD MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jun 20, 2026 | Intermittent issues in Zenoti scheduler service - AMRS19 PODThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 57 min | Resolved |
| Jun 19, 2026 | Analytics Service DegradationThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 29 min | Resolved |
| Jun 17, 2026 | AMRS05 - Application issues while using ePrescription functionalityThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 44 min | Resolved |
| Jun 17, 2026 | AMRS12 - Application issues while using ePrescription functionalityThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 1h 21m | Resolved |
| Jun 10, 2026 | AMRS03 - Intermittent Delays in Analytics ReportsThis incident has been resolved. | 181h 10m | Resolved |
| Jun 10, 2026 | AMRS03 POD MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Jun 8, 2026 | MIDE01 APIs, ZMA and CMA Application Connectivity IssuesThis incident has been resolved. | 6h 20m | Resolved |
| Jun 7, 2026 | MIDE01 POD MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jun 1, 2026 | Analytics Service DegradationThis incident has been resolved. | 1h 34m | Resolved |
| May 27, 2026 | Intermittent issues in Zenoti Application - AMRS19The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 1h 58m | Resolved |
| May 27, 2026 | CNDA01 POD MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| May 25, 2026 | AMRS06 POD MaintenanceThe maintenance activity is rescheduled. new status page will be setup with the rescheduled date for the maintenance activity. | 5h 0m | Scheduled |
| May 22, 2026 | Intermittent issues in Zenoti Application - AMRS19The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 25 min | Resolved |
| May 21, 2026 | AMRS19 POD MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| May 19, 2026 | AMRS20 POD MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| May 15, 2026 | AMRS18 POD MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| May 13, 2026 | AMRS08 POD MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| May 11, 2026 | ASIA, EMEA Data refresh for core and analytics reports is impactedAll the reports now have current data. This incident is now resolved. | 12h 47m | Resolved |
| May 8, 2026 | Analytics Service DegradationThis incident has been resolved. | 18 min | Resolved |
| May 4, 2026 | Zenoti Application Intermittent IssuesThis incident has been resolved. | 1h 32m | Resolved |
| Apr 27, 2026 | Delay in Payout Processing (US and Canada)This incident has been resolved. | 14h 58m | Resolved |
| Apr 26, 2026 | AMRS17 Login IssuesThis incident has been resolved. | 19 min | Resolved |
| Apr 21, 2026 | Issue with Guest Search on EMEA02This incident has been resolved. | 44 min | Resolved |
| Apr 2, 2026 | Data Refresh Issue for User Notes Reports in AnalyticsThis incident has been resolved. | 46h 55m | Resolved |
| Apr 2, 2026 | Intermittent slowness in certain workflows on AMRS01This incident has been resolved. | 32 min | Resolved |
| Apr 1, 2026 | Slowness in certain workflows on AMRS05This incident has been resolved. | 2h 3m | Resolved |
| Mar 22, 2026 | Intermittent issues in Zenoti ApplicationThis incident has been resolved. | 4h 6m | Resolved |
| Mar 21, 2026 | AMRS13 - Delay in data refresh for core and analytics reportsThis incident has been resolved. All the Core and Analytics reports are reflecting latest data. | 53h 29m | Resolved |
| Mar 21, 2026 | Zenoti Application Outage -ASIA12All services have been fully restored. Core reports and analytics are now displaying the latest data, and response times are back to normal. We appreciate your patience throughout this recovery. If you notice any… | 50h 50m | Resolved |
| Mar 20, 2026 | Intermittent Guest Search IssuesThis incident has been resolved. | 23 min | Resolved |
| Mar 19, 2026 | Zenoti Application Slowness- EURO01This incident has been resolved. | 45 min | Resolved |
| Mar 14, 2026 | Zenoti Application Slowness - AMRS11This incident has been resolved. | 1h 14m | Resolved |
| Mar 13, 2026 | Zenoti Application Slowness - AMRS22The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience. | 52 min | Resolved |
| Mar 9, 2026 | AMRS02 Login IssuesThis incident has been resolved. | 1h 40m | Resolved |
| Mar 5, 2026 | Facing intermittent errorsThis incident has been resolved. | 16 min | Resolved |
| Mar 3, 2026 | External ACH Processing Delay Impacting Zenoti Integrated Payroll (ZIP)This incident has been resolved. | 57h 51m | Resolved |
| Mar 3, 2026 | Zenoti Application Slowness- AMRS07This incident has been resolved. | 35 min | Resolved |
| Mar 1, 2026 | MIDE01- Login IssuesThis incident has been resolved. | 737h 16m | Resolved |
| Mar 1, 2026 | Zenoti Application Slowness - MIDE01We are currently awaiting a permanent fix from our cloud provider and remain in close contact with their support team to ensure a swift resolution. In the meantime, we have implemented a remedial fix on our end, and the… | 3h 8m | Resolved |
| Feb 26, 2026 | Zenoti Application Slowness- CNDA01The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. | 52 min | Resolved |
| Feb 23, 2026 | Zenoti Analytics Service (analytics04.zenoti.com) DownThis incident has been resolved. | 2h 6m | Resolved |
| Feb 20, 2026 | Intermittent Slowness ReportsThis incident has been resolved. | 2h 35m | Resolved |
| Feb 19, 2026 | Slow Application Response on AMRS05This incident has been resolved. | 37 min | Resolved |
| Feb 13, 2026 | Zenoti Application Slowness- ASIA03This incident has been resolved. | 50 min | Resolved |
| Feb 12, 2026 | Application Slowness on AMRS14This incident has been resolved. | 27 min | Resolved |
| Feb 11, 2026 | Holiday Notice: February 16, 2026 Payout Schedule Update (Zenoti Payments) - United States and CanadaDear Zenoti Payments Customer, Please note that Monday, February 16, 2026 is a bank holiday in both the United States and Canada. As a result, payouts that would normally be deposited on Monday, February 16th will… | 0 min | Resolved |
| Feb 9, 2026 | Zenoti Application Slowness - AMRS06This incident has been resolved. | 25 min | Resolved |
| Jan 31, 2026 | Connectivity Issue with Asia12This incident has been resolved. | 3h 8m | Resolved |
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How to Read This Zenoti Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Zenoti acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Zenoti outage in this window ran 30d 17h, against a mean recovery of 18h 17m. If you depend on Zenoti in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.