Zenoti Outage History

112 incidents recorded over the last 365 days, 86 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Zenoti Incident

Zenoti incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Appointment Booking Issues for new Guest AdditionThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.55 minResolved
Oct 31, 2026Appointment Booking Issues – AMRS11The incident affecting appointment booking for a few customers on AMRS11 has been resolved. The issue occurred between 7:04 AM PDT and 8:28 AM PDT. All systems are functioning normally, and no further issues have been…46 minResolved
Oct 31, 2026Zenoti Application Degraded Performance - ASIA22This incident has been resolved.2h 2mResolved
Oct 28, 2026Zenoti Application Slowness - AMRS09The Zenoti application was unavailable for about 6 minutes (10:31 AM - 10:37 AM PDT) due an issue from the cloud service provider side. All systems are functioning normally since 10:37 AM PDT and no further issues have…27 minResolved
Oct 20, 2026Hyperconnect functionality issues reported for EURO01 CustomersThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.7 minResolved
Oct 19, 2026EURO01 - Issue with data refresh for analytics reportsThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.2h 23mResolved
Oct 16, 2026Zenoti Application Slowness - AMRS06The incident has been resolved. All systems are functioning normally since 12:22 PM PDT, and no further issues have been observed. Thank you for your patience.3h 57mResolved
Oct 14, 2026Zenoti Reports and ETL Services were unavailable for brief period of time - AMRS20The ETL and Report services were unavailable for about ~13 minutes (10:54 AM - 11:07 AM PDT) due to an issue from the cloud service provider side. The aforementioned services are functioning normally since 11:07 AM PDT…0 minResolved
Oct 14, 2026Zenoti Application Degraded Performance - ASIA22This incident has been resolved.18 minResolved
Oct 9, 2026Zenoti Application Outage - ASIA22The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.33 minResolved
Oct 8, 2026Zenoti Application Outage - StageEUThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.58 minResolved
Oct 5, 2026Zenoti Application was unavailable for brief period of time - AMRS04The Zenoti application was unavailable for about 5 minutes (9:10 AM - 9:15 AM PDT) due an issue from the cloud service provider side. All systems are functioning normally since 9:15 AM PDT and no further issues have…0 minResolved
Sep 29, 2026Zenoti Application Slowness - ASIA22This incident has been resolved.1h 52mResolved
Sep 28, 2026Zenoti Application Slowness - EURO01This incident has been resolved.39 minResolved
Sep 24, 2026Zenoti University UpgradeThe scheduled maintenance has been completed.120h 0mScheduled
Sep 22, 2026Slowness in Zenoti Applications - AMRS11This incident has been resolved.1h 40mResolved
Sep 22, 2026EURO01 - Issue with data refresh for core and analytics reportsThis incident has been resolved.6h 19mResolved
Sep 19, 2026Intermittent issues in Zenoti Application - AMRS19The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.35 minResolved
Sep 18, 2026Intermittent issues in Zenoti Application - AMRS21The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.36 minResolved
Sep 18, 2026Analytics Service DegradationThis incident has been resolved.27 minResolved
Sep 16, 2026Intermittent issues in Zenoti Application - ASIA02The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.48 minResolved
Sep 16, 2026Zenoti Application Slowness - ASIA11The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.42 minResolved
Sep 14, 2026Analytics Service DegradationThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.45 minResolved
Sep 13, 2026Analytics Service MaintenanceThe scheduled maintenance has been completed.7h 0mScheduled
Sep 12, 2026Analytics Service MaintenanceThe scheduled maintenance has been completed.4h 30mScheduled
Sep 11, 2026Slowness for API Services - AMRS09This incident has been resolved.3h 3mResolved
Sep 10, 2026Intermittent Connectivity Issues – Netherlands RegionThe issue was traced to certain Internet Service Providers (ISPs) in the region and was not related to our infrastructure or cloud services. All services are now operating normally. We appreciate your patience…14h 35mResolved
Sep 10, 2026Issue with Purchase Order Listing pageThis incident has been resolved.20h 54mResolved
Sep 10, 2026Data refresh for Analytics Reports is impacted - AMRS22This incident has been resolved.5h 44mResolved
Sep 9, 2026Intermittent Outbound Call Failures – HyperConnect (UK Region)This incident has been resolved.58h 4mResolved
Sep 6, 2026Analytics Service MaintenanceThis scheduled maintenance has been cancelled. A follow-up communication with the revised schedule will be shared.7h 0mScheduled
Sep 5, 2026Analytics Service MaintenanceThis scheduled maintenance has been cancelled. A follow-up communication with the revised schedule will be shared.4h 30mScheduled
Sep 1, 2026Intermittent issues in Zenoti ApplicationThe incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience.8h 40mResolved
Aug 31, 2026Intermittent issues in Zenoti ApplicationThe incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience.12h 35mResolved
Aug 25, 2026Analytics Service Maintenance - CanadaThe scheduled maintenance has been completed.5h 30mScheduled
Aug 22, 2026Intermittent Zenoti Application Slowness - AMRS19We applied a fix and monitored the issue for the past couple of days. Since no further issues have been observed, we will continue monitoring it and are marking this issue as resolved for now.60h 16mResolved
Aug 22, 2026Appointment Booking Issues – EURO01 (ZMA, Booking Wizard, Webstore)The incident has been resolved. All systems are functioning normally, and no further issues have been observed.6h 4mResolved
Aug 21, 2026Zenoti AI Scribe – Insight Generation ImpactedThe incident has been resolved. All systems are functioning normally, and no further issues have been observed.1h 33mResolved
Aug 20, 2026Analytics Service Maintenance - EUROThe scheduled maintenance has been completed.5h 0mScheduled
Aug 20, 2026Analytics Service Maintenance - SydneyThe scheduled maintenance has been completed.5h 30mScheduled
Aug 20, 2026Zenoti Application Notifications Delivery - APAC01The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.56 minResolved
Aug 18, 2026Zenoti Application Slowness - Multiple PODsThe incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.2h 37mResolved
Aug 17, 2026Analytics Plus Reports are impacted - EURO01This incident has been resolved.3h 38mResolved
Aug 16, 2026Analytics Service MaintenanceThis scheduled maintenance has been cancelled. A revised schedule will be communicated once available.5h 0mScheduled
Aug 15, 2026Data refresh for analytics reports is impacted - EURO01The incident has been resolved. Thank you for your patience.5h 33mResolved
Aug 9, 2026Analytics Service MaintenanceThe scheduled maintenance has been completed.7h 0mScheduled
Aug 8, 2026Analytics Service MaintenanceThe scheduled maintenance has been completed.4h 30mScheduled
Aug 7, 2026Zenoti Application Slowness - AMRS05The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.1h 36mResolved
Aug 5, 2026Analytics Service MaintenanceThe scheduled maintenance has been completed.5h 30mScheduled
Aug 4, 2026Analytics Service MaintenanceThe scheduled maintenance has been completed.4h 30mScheduled
Jul 27, 2026Analytics Service UpgradationThe scheduled maintenance has been completed.6h 0mScheduled
Jul 27, 2026AMRS22 POD MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Jul 23, 2026Zenoti Application Slowness - AMRS11The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.3h 16mResolved
Jul 22, 2026Localization rendering issue — Admin (partial)The fix is implemented and rolled out. All the UI elements will now appear in the configured language. Thank you for your patience.319h 38mResolved
Jul 21, 2026AMRS22 POD MaintenanceCancelled5h 0mScheduled
Jul 15, 2026Slowness in certain workflows on AMRS11The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.29 minResolved
Jul 10, 2026APAC01 - Issue with Core and Analytics ReportsThis incident has been resolved.1h 20mResolved
Jul 8, 2026Zenoti University is not operationalThis incident has been resolved.18h 2mResolved
Jul 7, 2026Issue with report generation service - APAC01This incident has been resolved.13h 29mResolved
Jul 7, 2026AMRS10 POD MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Jul 2, 2026Zenoti Application Issue - Multiple PODsThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.1h 29mResolved
Jul 1, 2026Intermittent issues in Zenoti scheduler serviceThe incident has been resolved. All systems are functioning normally and no further issues have been observed.1h 20mResolved
Jun 25, 2026Zenoti Application Slowness- AMRS07The incident has been resolved. All systems are functioning normally, and no further issues have been observed.3h 11mResolved
Jun 23, 2026AMRS21 POD MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jun 20, 2026Intermittent issues in Zenoti scheduler service - AMRS19 PODThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.57 minResolved
Jun 19, 2026Analytics Service DegradationThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.29 minResolved
Jun 17, 2026AMRS05 - Application issues while using ePrescription functionalityThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.44 minResolved
Jun 17, 2026AMRS12 - Application issues while using ePrescription functionalityThe incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.1h 21mResolved
Jun 10, 2026AMRS03 - Intermittent Delays in Analytics ReportsThis incident has been resolved.181h 10mResolved
Jun 10, 2026AMRS03 POD MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Jun 8, 2026MIDE01 APIs, ZMA and CMA Application Connectivity IssuesThis incident has been resolved.6h 20mResolved
Jun 7, 2026MIDE01 POD MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jun 1, 2026Analytics Service DegradationThis incident has been resolved.1h 34mResolved
May 27, 2026Intermittent issues in Zenoti Application - AMRS19The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.1h 58mResolved
May 27, 2026CNDA01 POD MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
May 25, 2026AMRS06 POD MaintenanceThe maintenance activity is rescheduled. new status page will be setup with the rescheduled date for the maintenance activity.5h 0mScheduled
May 22, 2026Intermittent issues in Zenoti Application - AMRS19The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.25 minResolved
May 21, 2026AMRS19 POD MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
May 19, 2026AMRS20 POD MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
May 15, 2026AMRS18 POD MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
May 13, 2026AMRS08 POD MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
May 11, 2026ASIA, EMEA Data refresh for core and analytics reports is impactedAll the reports now have current data. This incident is now resolved.12h 47mResolved
May 8, 2026Analytics Service DegradationThis incident has been resolved.18 minResolved
May 4, 2026Zenoti Application Intermittent IssuesThis incident has been resolved.1h 32mResolved
Apr 27, 2026Delay in Payout Processing (US and Canada)This incident has been resolved.14h 58mResolved
Apr 26, 2026AMRS17 Login IssuesThis incident has been resolved.19 minResolved
Apr 21, 2026Issue with Guest Search on EMEA02This incident has been resolved.44 minResolved
Apr 2, 2026Data Refresh Issue for User Notes Reports in AnalyticsThis incident has been resolved.46h 55mResolved
Apr 2, 2026Intermittent slowness in certain workflows on AMRS01This incident has been resolved.32 minResolved
Apr 1, 2026Slowness in certain workflows on AMRS05This incident has been resolved.2h 3mResolved
Mar 22, 2026Intermittent issues in Zenoti ApplicationThis incident has been resolved.4h 6mResolved
Mar 21, 2026AMRS13 - Delay in data refresh for core and analytics reportsThis incident has been resolved. All the Core and Analytics reports are reflecting latest data.53h 29mResolved
Mar 21, 2026Zenoti Application Outage -ASIA12All services have been fully restored. Core reports and analytics are now displaying the latest data, and response times are back to normal. We appreciate your patience throughout this recovery. If you notice any…50h 50mResolved
Mar 20, 2026Intermittent Guest Search IssuesThis incident has been resolved.23 minResolved
Mar 19, 2026Zenoti Application Slowness- EURO01This incident has been resolved.45 minResolved
Mar 14, 2026Zenoti Application Slowness - AMRS11This incident has been resolved.1h 14mResolved
Mar 13, 2026Zenoti Application Slowness - AMRS22The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.52 minResolved
Mar 9, 2026AMRS02 Login IssuesThis incident has been resolved.1h 40mResolved
Mar 5, 2026Facing intermittent errorsThis incident has been resolved.16 minResolved
Mar 3, 2026External ACH Processing Delay Impacting Zenoti Integrated Payroll (ZIP)This incident has been resolved.57h 51mResolved
Mar 3, 2026Zenoti Application Slowness- AMRS07This incident has been resolved.35 minResolved
Mar 1, 2026MIDE01- Login IssuesThis incident has been resolved.737h 16mResolved
Mar 1, 2026Zenoti Application Slowness - MIDE01We are currently awaiting a permanent fix from our cloud provider and remain in close contact with their support team to ensure a swift resolution. In the meantime, we have implemented a remedial fix on our end, and the…3h 8mResolved
Feb 26, 2026Zenoti Application Slowness- CNDA01The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.52 minResolved
Feb 23, 2026Zenoti Analytics Service (analytics04.zenoti.com) DownThis incident has been resolved.2h 6mResolved
Feb 20, 2026Intermittent Slowness ReportsThis incident has been resolved.2h 35mResolved
Feb 19, 2026Slow Application Response on AMRS05This incident has been resolved.37 minResolved
Feb 13, 2026Zenoti Application Slowness- ASIA03This incident has been resolved.50 minResolved
Feb 12, 2026Application Slowness on AMRS14This incident has been resolved.27 minResolved
Feb 11, 2026Holiday Notice: February 16, 2026 Payout Schedule Update (Zenoti Payments) - United States and CanadaDear Zenoti Payments Customer, Please note that Monday, February 16, 2026 is a bank holiday in both the United States and Canada. As a result, payouts that would normally be deposited on Monday, February 16th will…0 minResolved
Feb 9, 2026Zenoti Application Slowness - AMRS06This incident has been resolved.25 minResolved
Jan 31, 2026Connectivity Issue with Asia12This incident has been resolved.3h 8mResolved

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How to Read This Zenoti Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Zenoti acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Zenoti outage in this window ran 30d 17h, against a mean recovery of 18h 17m. If you depend on Zenoti in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.