ZeroBounce Outage History

8 incidents recorded over the last 365 days, 6 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded ZeroBounce Incident

ZeroBounce incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 26, 2026File uploads issuesThe incident has been resolved.18 minResolved
Oct 1, 2026api.zerobounce.net outtageapi.zerobounce.net experienced a brief period of reduced availability in the EU lasting approximately 3 minutes. Automated safeguards identified the issue immediately, and full normal service was restored. All endpoints…11h 32mResolved
Sep 9, 2026Service Disruption: Members PlatformMembers Platform experienced a brief service disruption lasting approximately 6 minutes. During this period, members may have encountered connection errors or been unable to log in. The root cause was identified as a…-200 minResolved
Jul 16, 2026New feature release - new ai_agent_mailbox substatus (no downtime)The scheduled maintenance has been completed.5 minScheduled
Mar 13, 2026Scheduled Maintenance: Customer Support Platform UpgradeThe scheduled maintenance has been completed.1h 0mScheduled
Dec 19, 2025Cloudlfare - Network Performance IssuesCloudlflare have implemented a fix and we are monitoring the results.1h 27mResolved
Dec 5, 2025Cloudflare issues - different regionsOur services are back online, the cloudflare issues have been resolved.27 minResolved
Nov 18, 2025Cloudflare issues - different regionsThis incident has been resolved.3h 15mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next ZeroBounce incident opens instead, at the point where knowing still changes what you do.

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How to Read This ZeroBounce Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ZeroBounce acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ZeroBounce outage in this window ran 11h 32m, against a mean recovery of 2h 35m. If you depend on ZeroBounce in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.