Zoom Outage History

200 incidents recorded over the last 365 days, 101 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Zoom status100.00% uptime history

Every Recorded Zoom Incident

Zoom incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 14, 2026Zoom Conference Room Connector DNS Changes: November 14, 2026As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 endpoints in the Japan (Osaka and Tokyo), EU (France and Amsterdam), Australia…16h 0mScheduled
Nov 9, 2026Zoom Phone Maintenance - EU01 - FRA2 Data Center: November 09, 2026Zoom will perform service maintenance at our EU01-FRA2 Data Center starting at 9:00 AM Pacific on November 09, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the AMS2 sip…62h 30mScheduled
Nov 8, 2026Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026)As a reminder approximately 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new global minimum version this November 7. This affects the following products: ◦ VDI plugin ◦ Zoom Phone Local…1h 0mScheduled
Nov 7, 2026Announcing IP Address Changes: November 6, 2026 (No Operational Impact)The published IP ranges for Zoom Meetings and Webinars, Contact Center, and Phone services have been updated, including the removal of decommissioned entries and mask changes. We recommend that network administrators…1 minScheduled
Nov 7, 2026Decommissioning Numbers for Zoom Audio Conferencing: November 6, 2026 (No Operational Impact)We will be undergoing scheduled maintenance during this time.3h 0mScheduled
Nov 3, 2026Zoom Phone maintenance - AMS5 Data Center: November 3, 2026Zoom will perform service maintenance at our AMS5 Data Center starting at 9:00 AM Pacific on November 03, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone…60h 30mScheduled
Oct 19, 2026Zoom Phone Maintenance - AMS3 Data Center: October 19, 2026Zoom will perform service maintenance at our AMS3 Data Center starting at 9:00 AM Pacific on October 19, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone…60h 30mScheduled
Oct 19, 2026Network Maintenance in SJC Data Center : October 18, 2026Zoom will perform network maintenance at our San Jose data center. Users may experience a brief interruption of service during the maintenance window.6h 0mScheduled
Oct 12, 2026Network Maintenance in SJC Datacenter: October 11, 2026Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.4h 0mScheduled
Oct 10, 2026Service Degradation Affecting File Uploads and Downloads in Zoom ChatThis incident has been resolved and the affected services have been restored.15 minResolved
Oct 9, 2026Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North AmericaThis incident has been resolved and the affected services have been restored.11 minResolved
Oct 9, 2026Zoom Phone India Maintenance (Hyderabad Data Center): October 09, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.30h 0mScheduled
Oct 8, 2026Zoom Phone Maintenance - SIN3 Data Center: October 8, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.36h 30mScheduled
Oct 7, 2026Service Degradation Affected Inbound and Outbound Calls for Zoom Contact CenterThis incident has been resolved and the affected services have been restored.12 minResolved
Oct 7, 2026Service Degradation Affecting Zoom CalendarThis incident has been resolved and the affected services have been restored.1h 16mResolved
Oct 7, 2026Service Degradation Affecting Zoom Slides Generation in US RegionThis incident has been resolved and the affected services have been restored.2h 38mResolved
Oct 6, 2026Zoom Chat Update: October 06, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.408h 0mScheduled
Oct 5, 2026Service Degradation Affecting ZoomMateThis incident has been resolved.24 minResolved
Oct 5, 2026Zoom Phone Maintenance - NRT3 Data Center: October 5, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.38h 30mScheduled
Oct 5, 2026Network Maintenance in SJC Datacenter: October 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 4, 2026Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.This incident has been resolved and the affected services have been restored.1h 22mResolved
Oct 4, 2026Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America RegionThis incident has been resolved and the affected services have been restored.14 minResolved
Oct 3, 2026Service degradation affecting Developer Documentation WebsiteThis incident has been resolved and the affected services have been restored.1h 54mResolved
Oct 3, 2026Zoom Phone Maintenance - US East (IAD9 / IAD10) Data Center: October 2, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.52h 30mScheduled
Oct 1, 2026Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and EventsThis incident has been resolved.1h 44mResolved
Oct 1, 2026Service Degradation Affecting Zoom for Google Workspace Add-OnThis incident has been resolved and the affected services have been restored.4h 29mResolved
Sep 30, 2026Service Degradation Affecting Zoom Phone in the EU01 cluster.This incident has been resolved.13 minResolved
Sep 29, 2026Announcing Updated IP Address Ranges: September 28, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.1 minScheduled
Sep 28, 2026Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.This incident has been resolved and the affected services have been restored.1h 20mResolved
Sep 28, 2026Zoom Phone Maintenance - EU01 - AMS2 Data Center: September 28, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.60h 30mScheduled
Sep 28, 2026Network Maintenance in SJC Datacenter: September 27, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 28, 2026Scheduled Update to Prompt Track Versions for Zoom Clients: September 27, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 25, 2026Service Degradation Affecting Customer with Polycom Devices Going OfflineWe are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as…2 minResolved
Sep 25, 2026Service Degradation Affecting Customer Using Polycom Devices Going OfflineThis incident has been resolved and the affected services have been restored.346h 55mResolved
Sep 25, 2026Zoom Phone India Maintenance (Mumbai) : September 25, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.6h 30mScheduled
Sep 25, 2026An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up featureThis incident has been resolved and the affected services have been restored.21h 42mResolved
Sep 25, 2026Scheduled Update to Slow Track Versions for Zoom Clients: September 24, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 24, 2026Service Degradation Affecting Live Transcription Services.This incident has been resolved and the affected services have been restored.6h 9mResolved
Sep 24, 2026Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in IndiaThis incident has been resolved and the affected services have been restored.2h 23mResolved
Sep 23, 2026Service Degradation Affecting Live Transcription Services.This incident has been resolved and the affected services have been restored.2h 4mResolved
Sep 23, 2026Service Degradation Affecting Zoom Tasks in US Region.This incident has been resolved and the affected services have been restored.21 minResolved
Sep 22, 2026Service degradation affecting comment and attachment features in Zoom Canvas in US region.This incident has been resolved and the affected services have been restored.13 minResolved
Sep 22, 2026Zoom Phone Maintenance - CA01-YVR1 Data Center: September 21, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.28h 30mScheduled
Sep 21, 2026Service Degradation Affecting Apple Login for Zoom Sign-in.This incident has been resolved and the affected services have been restored.23h 39mResolved
Sep 21, 2026Zoom Phone Maintenance - EU02 - AMS4 Data Center: September 21, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.60h 30mScheduled
Sep 21, 2026Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US regionThis incident has been resolved and the affected services have been restored.47 minResolved
Sep 21, 2026Network Maintenance in SJC Datacenter: September 20, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 20, 2026Zoom Phone Update - Japan SIP Zones: September 20, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 20, 2026Zoom Phone Update: September 20, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 19, 2026Zoom Contact Center Update: September 19, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 19, 2026Zoom Virtual Agent Update: September 19, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 18, 2026Service Degradation Affecting ZoomMateThis incident has been resolved.17 minResolved
Sep 18, 2026Zoom Phone Maintenance - CA01-YYZ1 Data Center: September 17, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.28h 30mScheduled
Sep 17, 2026Zoom Support Maintenance - Search Function: September 17, 2026This maintenance has been extended to 6pm PDT.5h 0mScheduled
Sep 17, 2026Zoom Workforce Management Update: September 17, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 16, 2026Service Degradation Affecting Zoom Phone Outbound Calls in China RegionThis incident has been resolved and the affected services have been restored.35 minResolved
Sep 15, 2026Service Degradation Affecting Zoom WhiteboardThis incident has been resolved.14 minResolved
Sep 11, 2026Zoom Push Notification Service Release: September, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.198h 30mScheduled
Sep 10, 2026Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.This incident has been resolved.16 minResolved
Sep 10, 2026Service degradation affecting subset of live online meeting translation in Canada region.This incident has been resolved and the affected services have been restored.8 minResolved
Sep 10, 2026Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in EuropeThis incident has been resolved and the affected services have been restored.12h 14mResolved
Sep 9, 2026Service Degradation Affecting Zoom ServicesThis incident has been resolved.23h 3mResolved
Sep 7, 2026Network Maintenance in SJC Datacenter: September 6, 2026This maintenance has been cancelled.4h 0mScheduled
Sep 6, 2026Service Degradation Affecting Zoom AI Companion in US RegionThis incident has been resolved and the affected services have been restored.1h 22mResolved
Sep 5, 2026Zoom Support Maintenance: September 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 4, 2026Service Degradation Affecting Email in Zoom Contact Center Services in North AmericaThis incident has been resolved.9 minResolved
Sep 4, 2026Network Maintenance in Osaka Data Center: September 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 4, 2026Common Platform Voice Network Maintenance in London (UK1 & UK2): September 4, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 4, 2026Service Degradation Affecting Zoom Phone Audio in JapanThis incident has been resolved and the affected services have been restored.12 minResolved
Sep 3, 2026Service Degradation Affecting Zoom SMS delays in North America.This incident has been resolved.7 minResolved
Sep 3, 2026Service Degradation Affecting Zoom Phone and Contact Center Audio in US RegionThis incident has been resolved and the affected services have been restored.18 minResolved
Sep 3, 2026Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe RegionThis incident has been resolved and the affected services have been restored.19 minResolved
Sep 3, 2026Service degradation with In-Meeting summary for Indonesian language in the Singapore regionThis incident has been resolved and the affected services have been restored.9 minResolved
Sep 1, 2026Service Degradation Affecting Zoom for Google Workspace add-onThis incident has been resolved and the affected services have been restored.1h 58mResolved
Sep 1, 2026Service Degradation Affecting Zoom Node.This incident has been resolved and the affected services have been restored.11h 54mResolved
Aug 31, 2026Network Maintenance in SJC Datacenter: August 30, 2026This maintenance has been cancelled.4h 0mScheduled
Aug 31, 2026Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EUThis incident has been resolved and the affected services have been restored.1h 33mResolved
Aug 29, 2026Zoom Support Maintenance: August 29, 2026The scheduled maintenance has been completed.1h 30mScheduled
Aug 28, 2026Zoom Audio Conference Infrastructure Upgrade (Europe - AMS & FRA)The scheduled maintenance has been completed.36h 0mScheduled
Aug 28, 2026Network Maintenance in Singapore Data Center (August 28, 2026)The scheduled maintenance has been completed.4h 0mScheduled
Aug 27, 2026Service Degradation Affecting Zoom Services in Hong KongThis incident has been resolved and the affected services have been restored.3h 7mResolved
Aug 27, 2026Zoom Chat UpdateScheduled maintenance is currently in progress. We will provide updates as necessary.360h 0mScheduled
Aug 26, 2026Zoom FileServer Release: August 25, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.248h 0mScheduled
Aug 25, 2026Service Degradation Affecting Subset of Users using Zoom AI API Service in US RegionThis incident has been resolved and the affected services have been restored.12 minResolved
Aug 24, 2026Service Degradation Affecting Meeting Chat ServicesThis incident has been resolved and the affected services have been restored.41 minResolved
Aug 22, 2026Service Degradation Affecting File Search in Zoom HubThis incident has been resolved and the affected services have been restored.48 minResolved
Aug 22, 2026Zoom Phone Maintenance - US East (IAD9 / IAD10) Data Center: August 21, 2026This maintenance has been cancelled52h 30mScheduled
Aug 21, 2026Network Maintenance in Singapore Data CenterZoom will perform network maintenance at our Singapore data center. Below services may be interrupted or unavailable to users during the maintenance.4h 0mScheduled
Aug 21, 2026Network Maintenance in Tokyo Data Center (August 21, 2026)The scheduled maintenance has been completed.4h 0mScheduled
Aug 21, 2026Service Degradation Affecting Meta integration for Zoom.This incident has been resolved and the affected services have been restored.8h 56mResolved
Aug 21, 2026Service Degradation Affecting Zoom Canvas in US Region.This incident has been resolved and the affected services have been restored.27 minResolved
Aug 21, 2026Zoom Audio Conference Infrastructure Upgrade (Australia - SYD & MEL)The scheduled maintenance has been completed.36h 0mScheduled
Aug 18, 2026Service Degradation Affecting File Uploads In Zoom ChatThis incident has been resolved and the affected services have been restored.1 minResolved
Aug 18, 2026Network Maintenance in Saudi Arabia Data Center: August 14, 2026The scheduled maintenance has been completed.6h 0mScheduled
Aug 17, 2026Service Degradation Affecting Zoom Virtual AgentThis incident has been resolved and the affected services have been restored.1h 10mResolved
Aug 17, 2026Zoom Phone Update: 8/16/2026 (No Operational Impact)The scheduled maintenance has been completed.-900 minScheduled
Aug 16, 2026Zoom Phone Update - Japan SIP Zones: 8/16/2026 (No Operational Impact)The scheduled maintenance has been completed.2h 0mScheduled
Aug 15, 2026Network Maintenance in Chennai Data Center: August 22, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.176h 0mScheduled
Aug 15, 2026Zoom Contact Center UpdateThe scheduled maintenance has been completed.9h 0mScheduled
Aug 15, 2026Zoom Virtual Agent Update: 8/15/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Aug 15, 2026Zoom Audio Conference Infrastructure Upgrade (Canada - YYZ & YVR)The scheduled maintenance has been completed.33h 0mScheduled
Aug 14, 2026A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US regionThis incident has been resolved and the affected services have been restored.8 minResolved
Aug 13, 2026ZoomAI Services and Live/Recording Transcription Services Maintenance: August 12, 2026The scheduled maintenance has been cancelled.6h 0mScheduled
Aug 13, 2026Zoom Workforce Management UpdateThe scheduled maintenance has been completed.9h 0mScheduled
Aug 11, 2026Service Degradation Affecting CX AnalyticsThis incident has been resolved and the affected services have been restored.26 minResolved
Aug 11, 2026Service degradation with Zoom Contact Center smart note generation impacting a subset of users.This incident has been resolved and the affected services have been restored.24 minResolved
Aug 10, 2026Announcing IP Address Changes (No Operational Impact)The scheduled maintenance has been completed.1 minScheduled
Aug 10, 2026Network Maintenance in Vancouver Datacenter: August 9, 2026The scheduled maintenance has been completed.4h 0mScheduled
Aug 8, 2026Network Maintenance in Vancouver Datacenter: August 7, 2026The scheduled maintenance has been completed.4h 0mScheduled
Aug 8, 2026Zoom Push Notification Service ReleaseThe scheduled maintenance has been completed.173h 0mScheduled
Aug 8, 2026US West / US East Zoom Phone Maintenance (August 7, 2026)The scheduled maintenance has been completed.7h 0mScheduled
Aug 7, 2026Zoom Contact Center Maintenance - AustraliaThe scheduled maintenance has been completed.7h 0mScheduled
Aug 5, 2026Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.This incident has been resolved and the affected services have been restored.59 minResolved
Aug 5, 2026Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US regionThis incident has been resolved and the affected services have been restored.11 minResolved
Aug 4, 2026Network Maintenance in Vancouver Datacenter: August 2, 2026The scheduled maintenance has been completed.-1200 minScheduled
Aug 4, 2026Scheduled Update to Slow and Prompted versions for Zoom Clients: August 03, 2026The scheduled maintenance has been completed.3h 0mScheduled
Aug 3, 2026Zoom Phone/Zoom Contact Center General Underlying Provider MaintenanceThe scheduled maintenance has been completed.658h 0mScheduled
Aug 2, 2026Service Degradation Affecting Zoom Meeting Quality in the US RegionThis incident has been resolved and the affected service have been restored.11 minResolved
Aug 2, 2026Service Degradation Affecting Zoom Marketplace and AI Companion ServicesThis incident has been resolved and the affected services have been restored.15 minResolved
Aug 2, 2026Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026)The scheduled maintenance has been completed.1h 0mScheduled
Jul 31, 2026Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.This incident has been resolved and the affected services have been restored.2h 58mResolved
Jul 29, 2026Service Degradation Affecting Zoom MCP Claude Marketplace IntegrationThis incident has been resolved and the affected services have been restored.23h 41mResolved
Jul 27, 2026Service Degradation Affecting Offline Meeting transcription in US Region.This incident has been resolved and the affected services have been restored.8h 26mResolved
Jul 25, 2026Service Degradation Affecting Subset of Users using Zoom Mail and Calendar Services in US Region.This incident has been resolved and the affected services have been restored.26 minResolved
Jul 24, 2026Network Maintenance in China and Hong Kong Datacenter (August 7, 2026)The scheduled maintenance has been completed.341h 0mScheduled
Jul 24, 2026Service Degradation Affecting Multiple Zoom Services in Europe and India Region.This incident has been resolved and the affected services have been restored.38 minResolved
Jul 23, 2026Service Degradation Affecting Zoom Healthcare Integration services in US RegionThis incident has been resolved and the affected services have been restored.2h 36mResolved
Jul 23, 2026Service Degradation Affected Zoom Blog WebsiteThis incident has been resolved and the affected services have been restored.1h 16mResolved
Jul 22, 2026Service Degradation Affecting Multiple Services in US and EuropeThis incident has been resolved and the affected services have been restored.11 minResolved
Jul 21, 2026Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.This incident has been resolved and the affected services have been restored.49 minResolved
Jul 21, 2026Network Maintenance in Vancouver Datacenter: July 20, 2026The scheduled maintenance has been completed.4h 0mScheduled
Jul 20, 2026Service Degradation Affecting Zoom AI Expert Assist in US Region.This incident has been resolved and the affected services have been restored.19 minResolved
Jul 19, 2026Zoom Phone Update - Japan SIP Zones: 7/19/2026 (No Operational Impact)The scheduled maintenance has been completed.2h 0mScheduled
Jul 19, 2026Zoom Phone Update: 7/19/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Jul 19, 2026Deprecation of 'Use Content Delivery Network' FeatureThe scheduled maintenance has been completed.24h 0mScheduled
Jul 18, 2026Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan RegionThe service degradation affecting the Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in the Japan Region has been successfully resolved. Users may need to reload their browser page or…5h 38mResolved
Jul 18, 2026Zoom Support Maintenance (July 18, 2026)The scheduled maintenance has been completed.1h 0mScheduled
Jul 18, 2026Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.This incident has been resolved and the affected services have been restored.1h 7mResolved
Jul 18, 2026Zoom Virtual Agent Update: 7/18/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Jul 18, 2026Zoom Contact Center Update: 7/18/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Jul 18, 2026Zoom Conference Room Connector DNS Changes: August 16, 2026The scheduled maintenance has been completed.762h 0mScheduled
Jul 16, 2026Zoom Workforce Management Update: 7/15/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Jul 12, 2026Network Maintenance in Vancouver Datacenter: July 11, 2026The scheduled maintenance has been completed.8h 0mScheduled
Jul 10, 2026Zoom Support Maintenance (July 10, 2026)The scheduled maintenance has been completed.4h 0mScheduled
Jul 10, 2026Service Degradation Affecting My Notes for Third-Party Meetings in Europe and US Region.This incident has been resolved.2h 57mResolved
Jul 10, 2026Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US RegionThis incident has been resolved and the affected services have been restored.30 minResolved
Jul 10, 2026Intermittent Service Degradation Affecting My Notes for 3rd party.Beginning on July 5th, 23:00 PT, there was an Intermittent Service Degradation Affecting My Notes for 3rd party. The issue affecting My Notes was successfully resolved on July 9th, 12:15 PT. This incident has been…-5475 minResolved
Jul 9, 2026Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe regionThis incident has been resolved and the affected services have been restored.12 minResolved
Jul 9, 2026Zoom Push Notification Service Release: July, 2026 (No Operational Impact)The scheduled maintenance has been completed.219h 0mScheduled
Jul 8, 2026Service Degradation Affecting Zoom Healthcare Integration services in US RegionThis incident has been resolved and the affected services have been restored.1h 1mResolved
Jul 8, 2026Zoom FileServer Release: July, 2026 (No Operational Impact)The scheduled maintenance has been completed.249h 0mScheduled
Jul 7, 2026Zoom Chat UpdateThe scheduled maintenance has been completed.239h 0mScheduled
Jul 7, 2026Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in IndiaThis incident has been resolved and the affected services have been restored.20h 58mResolved
Jul 7, 2026Service Degradation Affecting Live Streaming in Singapore Region.This incident has been resolved and the affected services have been restored.25h 19mResolved
Jul 6, 2026Service Degradation Affecting Real Time Media Streams (RTMS)This incident has been resolved and the affected services have been restored.3h 48mResolved
Jul 4, 2026Zoom Support MaintenanceWe will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance…1h 30mScheduled
Jul 2, 2026Service Degradation Affecting Zoom AI Services in Japan.After conducting a thorough investigation, we can confirm that all services are operating normally and no impact has been observed. This incident has been resolved.52 minResolved
Jul 2, 2026Service Degradation Affecting Meta integration for Zoom.This incident has been resolved and the affected services have been restored.19h 54mResolved
Jul 2, 2026Service Degradation Affecting Meta integration for Zoom.This incident has been resolved and the affected services have been restored.1h 0mResolved
Jul 1, 2026Service Degradation Affecting ZoomMate Schedule TaskThis incident has been resolved and the affected services have been restored16 minResolved
Jul 1, 2026Announcing IP Address Changes (No Operational Impact)The scheduled maintenance has been completed.1 minScheduled
Jun 30, 2026Decommissioning Costa Rica Audio conferencing numberThe scheduled maintenance has been completed.48h 0mScheduled
Jun 29, 2026intermittent Service Degradation Affecting ZoomMate in the US Region.This incident has been resolved and the affected services have been restored.57 minResolved
Jun 29, 2026Service Degradation Affecting Zoom Voice Agent Service.This incident has been resolved and the affected services have been restored.2h 14mResolved
Jun 27, 2026Service Degradation Affecting Zoom Phone Inbound calls in US RegionThis incident has been resolved and the affected services have been restored.30 minResolved
Jun 26, 2026Scheduled Update to Slow versions for Clients (June 25, 2026)Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Jun 26, 2026Scheduled Update to Prompt versions for Clients (June 25, 2026)Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Jun 25, 2026Service Degradation Affecting Zoom Web Service in Philippines.This incident has been resolved and the affected services have been restored.5h 5mResolved
Jun 23, 2026Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.This incident has been resolved and the affected services have been restored.8h 47mResolved
Jun 22, 2026Service Degradation Affected Zoom Contact Center in the US Region.This incident has been resolved and the affected services have been restored.16 minResolved
Jun 22, 2026Service Degradation Affecting ZoomMate and Zoom AI services in US Region.This incident has been resolved and the affected services have been restored.1h 1mResolved
Jun 22, 2026Service Degradation Affecting Zoom Meetings in US RegionThis incident has been resolved and the affected services have been restored.51 minResolved
Jun 21, 2026Zoom Workforce Management UpdateWe will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes Zendesk integration for…2h 0mScheduled
Jun 21, 2026Zoom Phone Update (Japan SIP Zones): June 21, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Jun 21, 2026Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region.This incident has been resolved and the affected services have been restored.8h 12mResolved
Jun 21, 2026Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US RegionThis incident has been resolved and the affected services have been restored.58 minResolved
Jun 21, 2026Zoom Phone Update: 6/21/2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Jun 21, 2026Zoom Workforce Management UpdateScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Jun 20, 2026Zoom Virtual Agent Update: 6/20/2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Jun 20, 2026Zoom Contact Center Update: 6/20/2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Jun 19, 2026Network Maintenance in Amsterdam Data Center: June 19, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Jun 19, 2026Network Maintenance in Frankfurt Data Center: June 19, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Jun 15, 2026Incorrect offline status display for Zoom Rooms Scheduling DisplaysThis incident has been resolved.7h 59mResolved
Jun 15, 2026Service Degradation Affecting Zoom Meeting RecordingsThis incident has been resolved and the affected services have been restored.108h 35mResolved
Jun 15, 2026Service Degradation Affecting Zoom Web AIC Docs creation.This incident has been resolved and the affected services have been restored.2h 3mResolved
Jun 15, 2026Service Degradation Affected Zoom Contact Center’s Agent Experience.This incident has been resolved and the affected services have been restored.16 minResolved
Jun 15, 2026Service Degradation Affecting My NotesThis incident has been resolved and the affected services have been restored.2h 4mResolved
Jun 14, 2026Announcing IP Address Changes (No Operational Impact)The following new IPv6 subnet ranges will be deployed for use with Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent resources starting no earlier than 30 days from the posting of this notice. We recommend that…1 minScheduled
Jun 13, 2026Service Degradation Affecting Zoom Whiteboard and Notes in Saudi Arabia.This incident has been resolved and the affected services have been restored.31 minResolved
Jun 12, 2026Network Maintenance in Amsterdam Data Center: June 12, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Jun 12, 2026Network Maintenance in Frankfurt Data Center: June 12, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Jun 11, 2026Service degradation affecting Learning Center WebpagesThis incident has been resolved and the affected service have been restored.34 minResolved
Jun 11, 2026Service Degradation Affecting Zoom Meeting Recordings in Australia and JapanThis incident has been resolved and the affected services have been restored.1h 12mResolved
Jun 9, 2026Zoom Phone/Zoom Contact Center General Underlying Provider MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.531h 30mScheduled
Jun 8, 2026A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore regionThis incident has been resolved.48 minResolved
Jun 6, 2026Zoom Support MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Jun 5, 2026A small subset of ZCC customers may have experienced inbound call failures in Unites StatesThis incident has been resolved.10 minResolved
Jun 4, 2026Service Degradation Affecting Slides and SheetsThis incident has been resolved and the affected services have been restored.55 minResolved
Jun 1, 2026Intermittent Service Degradation Affecting submitting inquiries through our Contact Sales pagesThis incident has been resolved and the affected services have been restored.57 minResolved
Jun 1, 2026Zoom Phone UpdateScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Zoom incident opens instead, at the point where knowing still changes what you do.

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How to Read This Zoom Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Zoom acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Zoom outage in this window ran 31d 18h, against a mean recovery of 1d 8h. If you depend on Zoom in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.