Zoom Outage History

188 incidents recorded over the last 365 days, 112 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Zoom status88.92% uptime history

Every Recorded Zoom Incident

Zoom incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 8, 2026Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026)Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on November 7, 2026: VDI plugin Zoom Phone Local Survivability (ZPLS) module Meeting SDK (Web) All other clients…1h 0mScheduled
Sep 5, 2026Zoom Support Maintenance: September 4, 2026We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Users may experience degraded performance and up to 30 minutes of downtime for Zoom Support’s Knowledge Base and Ticketing during the…2h 0mScheduled
Sep 4, 2026Network Maintenance in Osaka Data Center: September 4, 2026This maintenance start time has been rescheduled to 6:00am.5h 0mScheduled
Aug 29, 2026Zoom Support Maintenance: August 29, 2026We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance…1h 30mScheduled
Aug 28, 2026Zoom Audio Conference Infrastructure Upgrade (Europe - AMS & FRA)We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any…36h 0mScheduled
Aug 28, 2026Network Maintenance in Singapore Data Center (August 28, 2026)This maintenance start time has been rescheduled to 6:00am.4h 0mScheduled
Aug 26, 2026Zoom FileServer Release: August 25, 2026 (No Operational Impact)We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall stability, scalability, and feature…248h 0mScheduled
Aug 24, 2026Service Degradation Affecting Meeting Chat ServicesThis incident has been resolved and the affected services have been restored.41 minResolved
Aug 22, 2026Service Degradation Affecting File Search in Zoom HubThis incident has been resolved and the affected services have been restored.48 minResolved
Aug 22, 2026Zoom Phone Maintenance - US East (IAD9 / IAD10) Data Center: August 21, 2026This maintenance has been cancelled52h 30mScheduled
Aug 21, 2026Network Maintenance in Singapore Data CenterZoom will perform network maintenance at our Singapore data center. Below services may be interrupted or unavailable to users during the maintenance.4h 0mScheduled
Aug 21, 2026Network Maintenance in Tokyo Data Center (August 21, 2026)Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 21, 2026Service Degradation Affecting Meta integration for Zoom.This incident has been resolved and the affected services have been restored.8h 56mResolved
Aug 21, 2026Service Degradation Affecting Zoom Canvas in US Region.This incident has been resolved and the affected services have been restored.27 minResolved
Aug 21, 2026Zoom Audio Conference Infrastructure Upgrade (Australia - SYD & MEL)Scheduled maintenance is currently in progress. We will provide updates as necessary.36h 0mScheduled
Aug 18, 2026Service Degradation Affecting File Uploads In Zoom ChatThis incident has been resolved and the affected services have been restored.1 minResolved
Aug 18, 2026Network Maintenance in Saudi Arabia Data Center: August 14, 2026The scheduled maintenance has been completed.6h 0mScheduled
Aug 17, 2026Service Degradation Affecting Zoom Virtual AgentThis incident has been resolved and the affected services have been restored.1h 10mResolved
Aug 17, 2026Zoom Phone Update: 8/16/2026 (No Operational Impact)The scheduled maintenance has been completed.-900 minScheduled
Aug 16, 2026Zoom Phone Update - Japan SIP Zones: 8/16/2026 (No Operational Impact)The scheduled maintenance has been completed.2h 0mScheduled
Aug 15, 2026Network Maintenance in Chennai Data Center: August 22, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.176h 0mScheduled
Aug 15, 2026Zoom Contact Center UpdateThe scheduled maintenance has been completed.9h 0mScheduled
Aug 15, 2026Zoom Virtual Agent Update: 8/15/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Aug 15, 2026Zoom Audio Conference Infrastructure Upgrade (Canada - YYZ & YVR)The scheduled maintenance has been completed.33h 0mScheduled
Aug 14, 2026A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US regionThis incident has been resolved and the affected services have been restored.8 minResolved
Aug 13, 2026ZoomAI Services and Live/Recording Transcription Services Maintenance: August 12, 2026The scheduled maintenance has been cancelled.6h 0mScheduled
Aug 13, 2026Zoom Workforce Management UpdateThe scheduled maintenance has been completed.9h 0mScheduled
Aug 11, 2026Service Degradation Affecting CX AnalyticsThis incident has been resolved and the affected services have been restored.26 minResolved
Aug 11, 2026Service degradation with Zoom Contact Center smart note generation impacting a subset of users.This incident has been resolved and the affected services have been restored.24 minResolved
Aug 10, 2026Announcing IP Address Changes (No Operational Impact)The scheduled maintenance has been completed.1 minScheduled
Aug 10, 2026Network Maintenance in Vancouver Datacenter: August 9, 2026The scheduled maintenance has been completed.4h 0mScheduled
Aug 8, 2026Network Maintenance in Vancouver Datacenter: August 7, 2026The scheduled maintenance has been completed.4h 0mScheduled
Aug 8, 2026Zoom Push Notification Service ReleaseThe scheduled maintenance has been completed.173h 0mScheduled
Aug 8, 2026US West / US East Zoom Phone Maintenance (August 7, 2026)The scheduled maintenance has been completed.7h 0mScheduled
Aug 7, 2026Zoom Contact Center Maintenance - AustraliaThe scheduled maintenance has been completed.7h 0mScheduled
Aug 5, 2026Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.This incident has been resolved and the affected services have been restored.59 minResolved
Aug 5, 2026Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US regionThis incident has been resolved and the affected services have been restored.11 minResolved
Aug 4, 2026Network Maintenance in Vancouver Datacenter: August 2, 2026The scheduled maintenance has been completed.-1200 minScheduled
Aug 4, 2026Scheduled Update to Slow and Prompted versions for Zoom Clients: August 03, 2026The scheduled maintenance has been completed.3h 0mScheduled
Aug 3, 2026Zoom Phone/Zoom Contact Center General Underlying Provider MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.658h 0mScheduled
Aug 2, 2026Service Degradation Affecting Zoom Meeting Quality in the US RegionThis incident has been resolved and the affected service have been restored.11 minResolved
Aug 2, 2026Service Degradation Affecting Zoom Marketplace and AI Companion ServicesThis incident has been resolved and the affected services have been restored.15 minResolved
Aug 2, 2026Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026)The scheduled maintenance has been completed.1h 0mScheduled
Jul 31, 2026Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.This incident has been resolved and the affected services have been restored.2h 58mResolved
Jul 29, 2026Service Degradation Affecting Zoom MCP Claude Marketplace IntegrationThis incident has been resolved and the affected services have been restored.23h 41mResolved
Jul 27, 2026Service Degradation Affecting Offline Meeting transcription in US Region.This incident has been resolved and the affected services have been restored.8h 26mResolved
Jul 25, 2026Service Degradation Affecting Subset of Users using Zoom Mail and Calendar Services in US Region.This incident has been resolved and the affected services have been restored.26 minResolved
Jul 24, 2026Network Maintenance in China and Hong Kong Datacenter (August 7, 2026)The scheduled maintenance has been completed.341h 0mScheduled
Jul 24, 2026Service Degradation Affecting Multiple Zoom Services in Europe and India Region.This incident has been resolved and the affected services have been restored.38 minResolved
Jul 23, 2026Service Degradation Affecting Zoom Healthcare Integration services in US RegionThis incident has been resolved and the affected services have been restored.2h 36mResolved
Jul 23, 2026Service Degradation Affected Zoom Blog WebsiteThis incident has been resolved and the affected services have been restored.1h 16mResolved
Jul 22, 2026Service Degradation Affecting Multiple Services in US and EuropeThis incident has been resolved and the affected services have been restored.11 minResolved
Jul 21, 2026Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.This incident has been resolved and the affected services have been restored.49 minResolved
Jul 21, 2026Network Maintenance in Vancouver Datacenter: July 20, 2026The scheduled maintenance has been completed.4h 0mScheduled
Jul 20, 2026Service Degradation Affecting Zoom AI Expert Assist in US Region.This incident has been resolved and the affected services have been restored.19 minResolved
Jul 19, 2026Zoom Phone Update - Japan SIP Zones: 7/19/2026 (No Operational Impact)The scheduled maintenance has been completed.2h 0mScheduled
Jul 19, 2026Zoom Phone Update: 7/19/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Jul 19, 2026Deprecation of 'Use Content Delivery Network' FeatureThe scheduled maintenance has been completed.24h 0mScheduled
Jul 18, 2026Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan RegionThe service degradation affecting the Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in the Japan Region has been successfully resolved. Users may need to reload their browser page or…5h 38mResolved
Jul 18, 2026Zoom Support Maintenance (July 18, 2026)The scheduled maintenance has been completed.1h 0mScheduled
Jul 18, 2026Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.This incident has been resolved and the affected services have been restored.1h 7mResolved
Jul 18, 2026Zoom Virtual Agent Update: 7/18/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Jul 18, 2026Zoom Contact Center Update: 7/18/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Jul 18, 2026Zoom Conference Room Connector DNS Changes: August 16, 2026The scheduled maintenance has been completed.762h 0mScheduled
Jul 16, 2026Zoom Workforce Management Update: 7/15/2026 (No Operational Impact)The scheduled maintenance has been completed.9h 0mScheduled
Jul 12, 2026Network Maintenance in Vancouver Datacenter: July 11, 2026The scheduled maintenance has been completed.8h 0mScheduled
Jul 10, 2026Zoom Support Maintenance (July 10, 2026)The scheduled maintenance has been completed.4h 0mScheduled
Jul 10, 2026Service Degradation Affecting My Notes for Third-Party Meetings in Europe and US Region.This incident has been resolved.2h 57mResolved
Jul 10, 2026Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US RegionThis incident has been resolved and the affected services have been restored.30 minResolved
Jul 10, 2026Intermittent Service Degradation Affecting My Notes for 3rd party.Beginning on July 5th, 23:00 PT, there was an Intermittent Service Degradation Affecting My Notes for 3rd party. The issue affecting My Notes was successfully resolved on July 9th, 12:15 PT. This incident has been…-5475 minResolved
Jul 9, 2026Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe regionThis incident has been resolved and the affected services have been restored.12 minResolved
Jul 9, 2026Zoom Push Notification Service Release: July, 2026 (No Operational Impact)The scheduled maintenance has been completed.219h 0mScheduled
Jul 8, 2026Service Degradation Affecting Zoom Healthcare Integration services in US RegionThis incident has been resolved and the affected services have been restored.1h 1mResolved
Jul 8, 2026Zoom FileServer Release: July, 2026 (No Operational Impact)The scheduled maintenance has been completed.249h 0mScheduled
Jul 7, 2026Zoom Chat UpdateThe scheduled maintenance has been completed.239h 0mScheduled
Jul 7, 2026Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in IndiaThis incident has been resolved and the affected services have been restored.20h 58mResolved
Jul 7, 2026Service Degradation Affecting Live Streaming in Singapore Region.This incident has been resolved and the affected services have been restored.25h 19mResolved
Jul 6, 2026Service Degradation Affecting Real Time Media Streams (RTMS)This incident has been resolved and the affected services have been restored.3h 48mResolved
Jul 4, 2026Zoom Support MaintenanceWe will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance…1h 30mScheduled
Jul 2, 2026Service Degradation Affecting Zoom AI Services in Japan.After conducting a thorough investigation, we can confirm that all services are operating normally and no impact has been observed. This incident has been resolved.52 minResolved
Jul 2, 2026Service Degradation Affecting Meta integration for Zoom.This incident has been resolved and the affected services have been restored.19h 54mResolved
Jul 2, 2026Service Degradation Affecting Meta integration for Zoom.This incident has been resolved and the affected services have been restored.1h 0mResolved
Jul 1, 2026Service Degradation Affecting ZoomMate Schedule TaskThis incident has been resolved and the affected services have been restored16 minResolved
Jul 1, 2026Announcing IP Address Changes (No Operational Impact)The scheduled maintenance has been completed.1 minScheduled
Jun 30, 2026Decommissioning Costa Rica Audio conferencing numberThe scheduled maintenance has been completed.48h 0mScheduled
Jun 29, 2026intermittent Service Degradation Affecting ZoomMate in the US Region.This incident has been resolved and the affected services have been restored.57 minResolved
Jun 29, 2026Service Degradation Affecting Zoom Voice Agent Service.This incident has been resolved and the affected services have been restored.2h 14mResolved
Jun 27, 2026Service Degradation Affecting Zoom Phone Inbound calls in US RegionThis incident has been resolved and the affected services have been restored.30 minResolved
Jun 26, 2026Scheduled Update to Slow versions for Clients (June 25, 2026)Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Jun 26, 2026Scheduled Update to Prompt versions for Clients (June 25, 2026)Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Jun 25, 2026Service Degradation Affecting Zoom Web Service in Philippines.This incident has been resolved and the affected services have been restored.5h 5mResolved
Jun 23, 2026Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.This incident has been resolved and the affected services have been restored.8h 47mResolved
Jun 22, 2026Service Degradation Affected Zoom Contact Center in the US Region.This incident has been resolved and the affected services have been restored.16 minResolved
Jun 22, 2026Service Degradation Affecting ZoomMate and Zoom AI services in US Region.This incident has been resolved and the affected services have been restored.1h 1mResolved
Jun 22, 2026Service Degradation Affecting Zoom Meetings in US RegionThis incident has been resolved and the affected services have been restored.51 minResolved
Jun 21, 2026Zoom Workforce Management UpdateWe will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes Zendesk integration for…2h 0mScheduled
Jun 21, 2026Zoom Phone Update (Japan SIP Zones): June 21, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Jun 21, 2026Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region.This incident has been resolved and the affected services have been restored.8h 12mResolved
Jun 21, 2026Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US RegionThis incident has been resolved and the affected services have been restored.58 minResolved
Jun 21, 2026Zoom Phone Update: 6/21/2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Jun 21, 2026Zoom Phone Update: 6/21/2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Jun 20, 2026Zoom Virtual Agent Update: 6/20/2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Jun 20, 2026Zoom Contact Center Update: 6/20/2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Jun 19, 2026Network Maintenance in Amsterdam Data Center: June 19, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Jun 19, 2026Network Maintenance in Frankfurt Data Center: June 19, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Jun 15, 2026Incorrect offline status display for Zoom Rooms Scheduling DisplaysThis incident has been resolved.7h 59mResolved
Jun 15, 2026Service Degradation Affecting Zoom Meeting RecordingsThis incident has been resolved and the affected services have been restored.108h 35mResolved
Jun 15, 2026Service Degradation Affecting Zoom Web AIC Docs creation.This incident has been resolved and the affected services have been restored.2h 3mResolved
Jun 15, 2026Service Degradation Affected Zoom Contact Center’s Agent Experience.This incident has been resolved and the affected services have been restored.16 minResolved
Jun 15, 2026Service Degradation Affecting My NotesThis incident has been resolved and the affected services have been restored.2h 4mResolved
Jun 14, 2026Announcing IP Address Changes (No Operational Impact)The following new IPv6 subnet ranges will be deployed for use with Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent resources starting no earlier than 30 days from the posting of this notice. We recommend that…1 minScheduled
Jun 13, 2026Service Degradation Affecting Zoom Whiteboard and Notes in Saudi Arabia.This incident has been resolved and the affected services have been restored.31 minResolved
Jun 12, 2026Network Maintenance in Amsterdam Data Center: June 12, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Jun 12, 2026Network Maintenance in Frankfurt Data Center: June 12, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Jun 11, 2026Service degradation affecting Learning Center WebpagesThis incident has been resolved and the affected service have been restored.34 minResolved
Jun 11, 2026Service Degradation Affecting Zoom Meeting Recordings in Australia and JapanThis incident has been resolved and the affected services have been restored.1h 12mResolved
Jun 9, 2026Zoom Phone/Zoom Contact Center General Underlying Provider MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.531h 30mScheduled
Jun 8, 2026A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore regionThis incident has been resolved.48 minResolved
Jun 6, 2026Zoom Support MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Jun 5, 2026A small subset of ZCC customers may have experienced inbound call failures in Unites StatesThis incident has been resolved.10 minResolved
Jun 4, 2026Service Degradation Affecting Slides and SheetsThis incident has been resolved and the affected services have been restored.55 minResolved
Jun 1, 2026Intermittent Service Degradation Affecting submitting inquiries through our Contact Sales pagesThis incident has been resolved and the affected services have been restored.57 minResolved
Jun 1, 2026Zoom Phone UpdateScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
May 29, 2026Service Degradation Affecting Zoom Support WebsiteThis incident has been resolved and the affected services have been restored.1h 23mResolved
May 29, 2026Service Degradation with Live Transcription and Call Summary in the Australia RegionThis incident has been resolved10 minResolved
May 28, 2026Service Degradation Affecting Zoom AI Companion in United StatesThis incident has been resolved and the affected services have been restored.3h 25mResolved
May 28, 2026Service Degradation Affecting Zoom Support WebsiteThis incident has been resolved and the affected services have been restored.1h 33mResolved
May 27, 2026Zoom Chat UpdateScheduled maintenance is currently in progress. We will provide updates as necessary.384h 0mScheduled
May 27, 2026Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.This incident has been resolved.4h 55mResolved
May 26, 2026Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer…224h 22mResolved
May 25, 2026Service Degradation Affected Zoom Revenue Accelerator's Outbound Calls in Japan Region.This incident has been resolved and the affected services have been restored.12 minResolved
May 25, 2026Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region.This incident has been resolved and the affected services have been restored.46 minResolved
May 24, 2026Network Maintenance in Hyderabad Datacenter: May 23, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
May 22, 2026Service Degradation affecting Presence Interoperability Feature for a subset of users in North America regionThis incident has been resolved and the affected services have been restored.8h 43mResolved
May 22, 2026Network Maintenance in Frankfurt Data Center: May 21, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
May 21, 2026Network Maintenance in AMS Datacenter 5/21/2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
May 21, 2026Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.This incident has been resolved and the affected services have been restored.12 minResolved
May 21, 2026Service Degradation Affecting Zoom Contact Center SMS in US RegionThis incident has been resolved and the affected services have been restored.10 minResolved
May 21, 2026Network Maintenance in Frankfurt Data Center: May 20, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
May 20, 2026Network Maintenance in AMS Datacenter 5/20/2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
May 20, 2026Service Degradation affecting multiple Services in the North America regionThis incident has been resolved and the affected services have been restored.1h 12mResolved
May 20, 2026Network Maintenance in Frankfurt Data Center: May 19, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
May 19, 2026Network Maintenance in AMS Datacenter: 5/19/2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
May 19, 2026Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.This incident has been resolved.91h 30mResolved
May 18, 2026Network Maintenance in Frankfurt Data Center: May 18, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
May 18, 2026Service Degradation Affecting Web Zoom Mail and Web Calendar Services.This incident has been resolved and the affected services have been restored.126h 0mResolved
May 16, 2026Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.This incident has been resolved and the affected services have been restored.1h 39mResolved
May 16, 2026Users may have experienced intermittent issues with accessing the zoom.com homepage.This incident has been resolved and the affected services have been restored.16 minResolved
May 13, 2026Zoom FileServer Release: May, 2026 (No Operational Impact)Scheduled maintenance is currently in progress. We will provide updates as necessary.240h 0mScheduled
May 12, 2026Service Degradation Affecting a Subset of Users in Web Mail and CalendarThis incident has been resolved and the affected services have been restored.105h 37mResolved
May 11, 2026Service Degradation Affecting Inbound and Outbound SMS Messages for a Subset of users in AustraliaThe service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of…1h 29mResolved
May 11, 2026Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in IndiaBetween 05/11/2026 05:05 UTC and 08:24 UTC, a subset of Airtel subscribers may have experienced service degradation with inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center…41 minResolved
May 9, 2026Service Degradation Affecting Zoom Healthcare Integration in North America Region.This incident has been resolved.10h 16mResolved
May 8, 2026Service Degradation Affecting Zoom Doc Services in United StatesThis incident has been resolved and the affected services have been restored.1h 42mResolved
May 8, 2026Zoom Rooms incorrectly showing as offline in dashboard.This incident has been resolved.23 minResolved
May 4, 2026Zoom Phone/Zoom Contact Center General Underlying Provider MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.778h 0mScheduled
Apr 29, 2026Service Degradation Affecting Zoom Clinical Notes in United StatesThis incident has been resolved.3h 10mResolved
Apr 28, 2026Service Degradation Affecting Zoom Services in Canada.This incident has been resolved and the affected services have been restored.1h 13mResolved
Apr 27, 2026Service Degradation Affecting Zoom Contact Center in Europe regionThis incident has been resolved and the affected services have been restored.29 minResolved
Apr 23, 2026Service Degradation in Zoom Virtual Agent - Voice bot in North America regionThis incident has been resolved and the affected services have been restored.26 minResolved
Apr 23, 2026Service Degradation Affecting Zoom Phone Services in North America.This incident has been resolved and the affected services have been restored.31 minResolved
Apr 20, 2026Service Degradation Affecting Live Transcriptions in Zoom Client 7.0.0 and AboveThis incident has been resolved and the affected services have been restored.4h 0mResolved
Apr 18, 2026Service Degradation Affecting SMS Delivery in North America Region.This incident has been resolved and the affected services have been restored.4h 53mResolved
Apr 16, 2026Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.This incident has been resolved.4h 30mResolved
Apr 16, 2026Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany.This incident has been resolved and the affected services have been restored.4h 24mResolved
Apr 14, 2026Service degradation affecting Trimming Meeting Recording in Europe RegionThis incident has been resolved.2h 7mResolved
Apr 14, 2026Service Degradation Affecting Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe RegionThis incident has been resolved and the affected services have been restored.12h 0mResolved
Apr 11, 2026Service Degradation Affecting Zoom Blog and Contact Us Webpages.This incident has been resolved and the affected services have been restored.50 minResolved
Apr 9, 2026Announcement to Introduce hCaptcha to Zoom ServiceScheduled maintenance is currently in progress. We will provide updates as necessary.1944h 0mScheduled
Apr 9, 2026Service Degradation Affecting Zoom Meetings via Web Client in Saudi Arabia.This incident has been resolved and the affected services have been restored.45 minResolved
Apr 7, 2026Service Degradation Affecting Zoom Phone and Zoom Contact Center in the Singapore RegionThis incident has been resolved and the affected services have been restored.10 minResolved
Apr 4, 2026Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region.This incident has been resolved and the affected services have been restored.9 minResolved
Apr 2, 2026Service Degradation Affecting Zoom Contact Center in North America RegionThis incident has been resolved.12 minResolved
Apr 1, 2026Service Degradation Affecting A Subset of Users with Zoom Chat in the North America RegionThis incident has been resolved and the affected services have been restored.55h 57mResolved
Mar 31, 2026Service Degradation Affecting Sign In and Joining MeetingsA subset of users might have experienced error code 1132 with sign in and joining meetings. On 03/31/206 Between 03:15 UTC to 17:02 UTC, A subset of us may have experienced error code 1132 with sign in and joining…9h 46mResolved
Mar 31, 2026Service Degradation Affecting Zoom Phone Outbound Calls in India.This incident has been resolved and the affected services have been restored.2h 18mResolved
Mar 31, 2026Issue affecting Zoom Phone Outbound calls in Hyderabad RegionThis incident has been resolved and the affected services have been restored.15 minResolved
Mar 30, 2026Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI IntegrationThis incident has been resolved and the affected services have been restored.59 minResolved
Mar 27, 2026Service degradation affecting a subset of admins using Workspace Reservation DashboardThis incident has been resolved and the affected services have been restored.6h 42mResolved
Mar 26, 2026Service Degradation Affecting Zoom Virtual Agent - Voice bot in North AmericaThis incident has been resolved.59 minResolved
Mar 19, 2026Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US RegionsThis incident has been resolved.31 minResolved
Mar 18, 2026Service Degradation Affecting Webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.This incident has been resolved and the affected services have been restored.22 minResolved
Mar 18, 2026Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.This incident has been resolved and the affected services have been restored.10 minResolved
Mar 17, 2026Service Degradation Affecting Zoom AIC and Zoom Virtual Agent in US region.This incident has been resolved and the affected services have been restored.5h 38mResolved
Mar 16, 2026Service Degradation Affecting Real Time Media Streams (RTMS)This incident has been resolved and the affected services have been restored.2h 18mResolved
Mar 13, 2026Service Degradation Affecting Zoom Services in Saudi ArabiaThis incident has been resolved and the affected services have been restored.27 minResolved
Mar 12, 2026Service Degradation Affecting 3rd Party Integration with Zoom AI Companion.This incident has been resolved and the affected services have been restored.1h 2mResolved
Mar 12, 2026Issues Affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in AustraliaThis incident has been resolved and the affected services have been restored.3h 0mResolved

How to Read This Zoom Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Zoom acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Zoom outage in this window ran 81d, against a mean recovery of 1d 21h. If you depend on Zoom in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.