ZoomInfo Outage History

92 incidents recorded over the last 365 days, 41 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live ZoomInfo status99.44% uptime history

Every Recorded ZoomInfo Incident

ZoomInfo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 15, 2026ZoomInfo Platform MaintenanceZoomInfo will be completing platform maintenance on Monday, September 14th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact…2h 0mScheduled
Sep 13, 2026ZoomInfo Platform MaintenanceZoomInfo will be completing platform maintenance on Sunday, September 13th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact…8h 0mScheduled
Sep 8, 2026ZoomInfo Platform MaintenanceZoomInfo will be completing platform maintenance on Monday, September 7th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on…2h 0mScheduled
Sep 6, 2026ZoomInfo Platform MaintenanceZoomInfo will be completing platform maintenance on Sunday, September 6th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on…8h 0mScheduled
Sep 1, 2026ZoomInfo Platform MaintenanceZoomInfo will be completing platform maintenance on Monday, August 31st, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on…2h 0mScheduled
Aug 30, 2026ZoomInfo Platform MaintenanceZoomInfo will be completing platform maintenance on Sunday, August 30th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on…8h 0mScheduled
Aug 25, 2026ZoomInfo Platform MaintenanceZoomInfo will be completing platform maintenance on Monday, August 24th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on…2h 0mScheduled
Aug 23, 2026ZoomInfo Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Aug 18, 2026ZoomInfo Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Aug 16, 2026ZoomInfo Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Aug 11, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 9, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Aug 4, 2026ZoomInfo - Large List Processing IssuesThis issue has been resolved. Though we don't expect to see many failed jobs, If you do see a failed message please retry that export/list.3h 49mResolved
Aug 4, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 2, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 28, 2026ZoomInfo - Chorus Platform LatencyThis incident has been resolved.23 minResolved
Jul 28, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 26, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 24, 2026ZoomInfo - Intent Search Degraded PerformanceThe issue affecting Intent Search has been resolved. Our Engineering team has implemented a fix, and the platform is now operating as expected.12 minResolved
Jul 22, 2026Chorus - Call Videos Not CapturedDuring the time frame of July 20th 7am ET to July 21st 10am ET a subset of recorded calls may not have captured the video component. Our Engineering team released a fix for this, and calls after 10am ET on July 21st…-3175 minResolved
Jul 21, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 19, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 14, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 12, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 10, 2026Chorus Platform | Third-Party Vendor Outage impacting servicesThe incident impacting Chorus services has been resolved. Our engineering team will continue reprocessing any calls stuck in processing.1h 24mResolved
Jul 10, 2026Marketing - Audience Processing DelaysAll services are now operating normally, and audience processing has returned to normal operation.1h 59mResolved
Jul 10, 2026Intermittent RingLead Platform IssuesOur Engineering team has resolved the issue affecting the RingLead platform. Services have been restored, and users should now be able to access and use RingLead as expected.1h 30mResolved
Jul 9, 2026Neverbounce - Email Verification LatencyThe issue causing increased latency for email verification has been resolved.2h 24mResolved
Jul 7, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 5, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 1, 2026Intermittent RingLead Platform IssuesOur Engineering team has resolved the issue affecting the RingLead platform. Services have been restored, and users should now be able to access and use RingLead as expected.3h 57mResolved
Jun 30, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 28, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jun 23, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 22, 2026Search, Intent, Workflow, and Export Delays - IdentifiedThe issue impacting Enrich, Intent, CSV exports, and workflow processing has been resolved. Users should now be able to run enrichments, list uploads, CSV exports, and workflows as expected. Our Engineering team has…47 minResolved
Jun 21, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jun 18, 2026Chorus- Login IssuesThe issue impacting Chorus login and platform access has been resolved. Users should now be able to successfully access Chorus and utilize platform functionality as expected. Our engineering teams have implemented a…49 minResolved
Jun 17, 2026Chorus - Service DisruptionThe Chorus issues have been resolved. If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this…32 minResolved
Jun 16, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 14, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jun 9, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 7, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jun 2, 2026Neverbounce - Bulk ProcessingOur Engineering team has confirmed that all previously submitted jobs have processed successfully on Neverbounce API and the Neverbounce platform. Jobs, such as list uploads and verification, should process as expected…4h 37mResolved
Jun 2, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 1, 2026ZoomInfo - Chrome ExtensionThis incident has been resolved.54 minResolved
May 31, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
May 26, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 24, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
May 19, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 17, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
May 16, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
May 16, 2026ZoomInfo Platform MaintenanceWe will be undergoing scheduled maintenance during this time.4h 0mScheduled
May 12, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 10, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
May 5, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 3, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Apr 28, 2026Chorus - Video Processing IssueThis incident has been resolved and all calls have been re-processed.13h 26mResolved
Apr 28, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 26, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Apr 21, 2026GTM Studio - Platform LatencyThis incident has been resolved.4h 40mResolved
Apr 21, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 20, 2026GTM Studio- AudiencesOur third-party vendor has implemented a fix and services are fully restored.4h 7mResolved
Apr 19, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Apr 14, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 13, 2026ZoomInfo - Chrome ExtensionChrome has released a fix in their latest available version of 147.0.7727.101, which resolves the ZoomInfo Chrome extension appearing blank for users. All users will need to update their Chrome to version 147.0.7727.101…67h 48mResolved
Apr 12, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Apr 8, 2026Chorus - Zoom Call Recording IssuesThis incident has been resolved.4h 33mResolved
Apr 7, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 5, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Apr 3, 2026Chorus - Call Recording IssuesWe are aware of issues impacting Chorus call recording, beginning at 9:30am ET today. During this time, calls may not be recorded or may experience delays with processing. Our Engineering team is actively investigating…2933h 39mResolved
Mar 31, 2026Sales- Homepage Issue & Signals Display ImpactOur Engineering Team has implemented a fix. Users should now be able to access the home page and view signals as expected. Thank you for your patience while we worked to resolve this.40 minResolved
Mar 31, 2026ZoomInfo Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Mar 26, 2026Chorus - Login IssuesThis incident has been resolved.51 minResolved
Mar 11, 2026ZoomInfo – Chorus Service DisruptionThis incident has been resolved.2h 43mResolved
Mar 4, 2026ZoomInfo - Contact Search LatencyThis incident has been resolved.35 minResolved
Feb 27, 2026ZoomInfo- Export IssueExports for contacts and companies are now functioning as expected.1h 30mResolved
Feb 25, 2026Marketo Integration Issues - Third Party Vendor OutageAdobe has resolved the issue on their side and all of their services are now restored.17h 54mResolved
Feb 10, 2026ZoomInfo Platform IssuesThe implemented fix has resolved the issue. As a reminder any queued or run exports that occurred during this window may take longer than usual to process but should complete on their own without any additional steps…1h 4mResolved
Feb 5, 2026ZoomInfo - Search LatencyThe fix that was implemented has resolved the issue and search should now be working as expectedly.45 minResolved
Feb 5, 2026Neverbounce - Processing IssuesThe fix that was implemented has resolved the issue and jobs should now be processing as expected on the Neverbounce app and through the Neverbounce API. Additionally, any jobs uploaded during this incident should now…1h 12mResolved
Jan 22, 2026Email Deliverability Issues - Third Party Vendor OutageMicrosoft has resolved the issue that was causing delays in some emails being delivered to and from our ZoomInfo teams for customers using Microsoft as their email provider. This incident has been fully resolved.18h 14mResolved
Jan 14, 2026ZoomInfo Platform - Intermittent Advanced Search IssuesThe Incident impacting company search latency has been resolved.57 minResolved
Dec 8, 2025Chorus - Call Recording IssuesThe call recording issues have been resolved. As a reminder, if your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform…3h 30mResolved
Dec 5, 2025Multiple ZoomInfo apps, due to Cloudflare outageThis incident has been resolved.8 minResolved
Nov 18, 2025Third-Party Vendor OutageThe fix released by the third party vendor is working as expected. Neverbounce, Comparably, and Ringlead are now working consistently. Our third party vendor will continue to monitor recovery efforts. During the…2h 30mResolved
Oct 20, 2025Third Party Vendor OutageOur Third-Party vendor has confirmed recovery of all services, improving the intermittent latency that may have been faced on ZoomInfo Products. As a reminder for Chorus users, you may need to reconnect your Zoom…29h 1mResolved
Oct 20, 2025AWS OutageThis issue has been resolved.1h 25mResolved
Oct 14, 2025Chorus - Website and Call Recording IssuesEngineering identified an issue temporarily impacting users ability to access the Chorus website between 9:30AM and 10:15AM ET. During this time, some calls may not have recorded as expected. The issue is now resolved…0 minResolved
Oct 13, 2025Chorus Post-Call Download and Native Zoom Integration IssuesOur engineering has resolved the issue. Functionality for Post-Call Download and Native Zoom Integration is now restored.1h 16mResolved
Sep 30, 2025Chorus - Intermittent Call Recording IssuesThe intermittent call recording issues have now been resolved. As a reminder, if you have a meeting that Chorus didn't record and your meeting was recorded through your video conference provider’s cloud recording…6h 29mResolved
Sep 10, 2025Chorus - Intermittent Call Recording IssuesA fix has been implemented for the Chorus issues impacting call processing and recording. If your call was recorded via cloud recording during this time, you can manually upload your meeting into Chorus using the…2h 22mResolved
Aug 25, 2025Engagement search LatencyThe latency when filtering and searching engagements within ZoomInfo has now been resolved.41 minResolved

How to Read This ZoomInfo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ZoomInfo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ZoomInfo outage in this window ran 122d 5h, against a mean recovery of 1d 13h. If you depend on ZoomInfo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.