ABBYY Outage History

90 incidents recorded over the last 365 days, 33 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live ABBYY status99.90% uptime history

Every Recorded ABBYY Incident

ABBYY incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026FlexiCapture Cloud EU2 - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 29, 2026ABBYY Timeline 6.2.4 Cloud JP - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 29, 2026ABBYY Timeline 6.2.4 Cloud AU - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 29, 2026ABBYY Timeline 6.2.4 Cloud US - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 29, 2026ABBYY Timeline 6.2.4 Cloud EU - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 28, 2026ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and UpgradeABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU. Scheduled time: Start: 19:00 UTC on October 28 / 21:00 CEST on October 28 End: 03:00 UTC on October 29 / 05:00 CEST on October 29 During…8h 0mScheduled
Oct 28, 2026ABBYY Vantage 3 Cloud US - Scheduled Maintenance and UpgradeABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US. Scheduled time: Start: 02:00 UTC on October 28 / 22:00 EDT on October 27 End: 10:00 UTC on October 28 / 06:00 EDT on October 28 During…8h 0mScheduled
Oct 27, 2026ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and UpgradeABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU. Scheduled time: Start: 12:30 UTC on October 27 / 23:30 AEDT on October 27 End: 20:30 UTC on October 27 / 07:30 AEDT on October 28 During…8h 0mScheduled
Oct 26, 2026Processing delays in Vantage 3.x USThis incident has been resolved.211h 46mResolved
Oct 26, 2026Vantage 3 Cloud EU - Transaction processing delays and failuresTransactions in Vantage 3 Cloud EU were slow or failed between approximately 08:00 and 10:40 UTC on October 26, 2026, because of a degraded infrastructure node. The node was removed from service and processing is back…-381 minResolved
Oct 21, 2026Processing delays in Vantage 3.x USThe storage performance issues affecting Vantage US have been resolved, and processing times have returned to normal. Error rates fell steadily after we identified the cause, and we have confirmed that the environment…117h 3mResolved
Oct 20, 2026Vantage 2.7 (AU) is being retiredScheduled maintenance is currently in progress. We will provide updates as necessary.48h 0mScheduled
Oct 14, 2026ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 14, 2026ABBYY Vantage 3 Cloud US - Scheduled Maintenance and UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 13, 2026ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 30, 2026ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 30, 2026ABBYY Vantage 3 Cloud US - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 29, 2026ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 24, 2026Vantage Cloud 3: Email import disruptionThe incident has been resolved.5h 49mResolved
Sep 24, 2026FlexiCapture - AU | Degraded Performance: Message Processing DelayThis incident has been resolved.1h 22mResolved
Sep 23, 2026ABBYY Vantage Cloud 3 US – Transaction FailuresThis incident has been resolved.3h 12mResolved
Sep 23, 2026ABBYY FlexiCapture Cloud – License ErrorsThis incident has been resolved.5h 20mResolved
Sep 22, 2026FlexiCapture Cloud EU Version 12 Release 4 Update 9The scheduled maintenance has been completed.8h 0mScheduled
Sep 19, 2026FlexiCapture Cloud US Version 12 Release 4 Update 9The scheduled maintenance has been completed.8h 0mScheduled
Sep 18, 2026FlexiCapture Cloud AU Version 12 Release 4 Update 9The scheduled maintenance has been completed.8h 0mScheduled
Sep 17, 2026ABBYY Timeline JP Cloud - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 17, 2026ABBYY Timeline AU Cloud - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.9h 0mScheduled
Sep 17, 2026ABBYY Timeline US Cloud - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 17, 2026ABBYY Timeline EU Cloud - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 16, 2026FlexiCapture Cloud EU2 Version 12 Release 4 Update 9The scheduled maintenance has been completed.8h 0mScheduled
Sep 16, 2026ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.1h 0mScheduled
Sep 16, 2026ABBYY Vantage 3 Cloud US - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 15, 2026ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 9, 2026ABBYY Vantage 3 Cloud US – Degraded PerformanceThis incident has been resolved.28h 9mResolved
Sep 2, 2026ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 2, 2026ABBYY Vantage 3 Cloud US - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Sep 1, 2026ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Aug 27, 2026FlexiCapture Cloud - OAuth Mailbox Import IssueThis incident has been resolved.124h 2mResolved
Aug 25, 2026ABBYY Timeline Cloud JP - Scheduled MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Aug 25, 2026ABBYY Timeline Cloud AU - Scheduled MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Aug 25, 2026ABBYY Timeline Cloud US - Scheduled MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Aug 25, 2026ABBYY Timeline Cloud EU - Scheduled MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Aug 22, 2026Emergency Maintenance – ABBYY Vantage 3 USThe scheduled maintenance has been completed.1h 0mScheduled
Aug 21, 2026Emergency Maintenance – ABBYY Vantage 3 EUThe scheduled maintenance has been completed.1h 0mScheduled
Aug 21, 2026Emergency Maintenance – ABBYY Vantage 3 AUThe scheduled maintenance has been completed.1h 0mScheduled
Aug 19, 2026ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Aug 19, 2026ABBYY Vantage 3 Cloud US - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Aug 18, 2026ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Aug 18, 2026Decommissioning of ABBYY Vantage 2.7 in the Cloud on August 31, 2026The scheduled maintenance has been completed.350h 0mScheduled
Aug 12, 2026ABBYY FlexiCapture Cloud AU - Increased Transaction Processing TimesThis incident has been resolved.1h 48mResolved
Aug 11, 2026ABBYY Vantage 3 Cloud US - Increased Transaction Processing TimesThis incident has been resolved2h 14mResolved
Aug 5, 2026ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Aug 5, 2026ABBYY Vantage 3 Cloud US - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Aug 4, 2026ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Jul 29, 2026ABBYY Timeline Cloud JP – Emergency MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 29, 2026ABBYY Timeline Cloud AU – Emergency MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 29, 2026ABBYY Timeline Cloud US – Emergency MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 29, 2026ABBYY Timeline Cloud EU – Emergency MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 29, 2026ABBYY Vantage 3 Cloud US – Emergency MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 28, 2026ABBYY Vantage 3 Cloud EU – Emergency MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 28, 2026ABBYY Vantage 3 Cloud AU – Emergency MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 22, 2026ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Jul 22, 2026ABBYY Vantage 3 Cloud US - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Jul 21, 2026ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Jul 8, 2026ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Jul 8, 2026Vantage AU - Emergency MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 8, 2026ABBYY Vantage 3 Cloud US - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Jul 7, 2026ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and UpgradeThe scheduled maintenance has been completed.8h 0mScheduled
Jul 4, 2026Vantage 3 US - Processing DelaysThe infrastructure issue affecting ABBYY Vantage 3 US has been resolved following corrective actions completed by our cloud provider. ABBYY has validated that platform services are operating normally, and we have…4h 47mResolved
Jul 3, 2026Vantage 3 US - Platform ErrorsThe infrastructure issue affecting ABBYY Vantage 3 US has been resolved following corrective actions completed by our cloud provider. ABBYY has validated that platform services are operating normally, and we have…4h 6mResolved
Jul 2, 2026Vantage 3 US - Elevated Processing TimesThe issue causing elevated transaction processing times in Vantage 3 US has been resolved. The root cause was identified as a bug in the scaling configuration, which has now been corrected. Transaction processing…35 minResolved
Jun 24, 2026Vantage 3 US - Processing DelaysThe required infrastructure scaling activities have been completed and document processing is operating as expected. We have monitored the environment for several business days without the issue returning. Based on this…145h 15mResolved
Jun 24, 2026Vantage 3 EU - Processing DelaysThe required infrastructure scaling activities have been completed, and document processing is operating as expected. We have monitored the environment for several business days without the issue returning. Based on…146h 13mResolved
Jun 4, 2026Degraded Performance in Vantage 2.7 EU RegionThe mitigation actions have been completed, and service performance has returned to expected levels. Platform monitoring shows stable operation, and no additional customer reports have been received. This incident is…1h 5mResolved
Apr 24, 2026ABBYY Vantage 3.0 US is currently unavailableService has been restored for ABBYY Vantage 3.0 US. ABBYY has validated recovery and will continue to monitor the environment to ensure ongoing stability. A Root Cause Analysis will be provided once the incident…5h 59mResolved
Mar 22, 2026FlexiCapture Cloud AU: Unplanned Volume Spike – Possible SlownessThis incident has been resolved.5h 46mResolved
Feb 24, 2026FlexiCapture - AU | Degraded Performance: Message Processing DelayThis incident has been resolved.3h 2mResolved
Feb 10, 2026FineReader Engine 12 – Licensing Server Communication ErrorPlease reach out to support if you encounter any issues.112h 39mResolved
Feb 2, 2026FlexiCapture 12 All Instances - Failed to communicate with the online licensing serviceThis incident has been resolved. Please reach out to support if you encounter any issues.30h 27mResolved
Feb 2, 2026FineReader Engine 12 All Instances - Failed to communicate with the online licensing serviceThis incident has been resolved.9h 18mResolved
Feb 1, 2026FlexiCapture - AU | Degraded Performance: Message Processing DelayThis incident has been resolved.3h 9mResolved
Jan 21, 2026Vantage AU, EU, and US – Performance DegradationThis incident has been resolved.10h 19mResolved
Jan 20, 2026Vantage US - Service DisruptionThis incident has been resolved.8h 51mResolved
Dec 17, 2025Vantage US - Skill Monitor Status Display IssueThis incident has been resolved.4h 18mResolved
Dec 11, 2025FlexiCapture Cloud AU - Increase in loadThis incident has been resolved.48 minResolved
Dec 2, 2025FlexiCapture - AU | Increase in pending tasks: Message Processing DelayThis incident has been resolved.3h 26mResolved
Nov 28, 2025Vantage Cloud EU - Performance DegradationThis incident has been resolved.2h 14mResolved
Nov 19, 2025FlexiCapture - AU | Degraded Performance: Message Processing DelayThis incident has been resolved.1h 21mResolved
Nov 18, 2025Service Degradation: Site Accessibility Issues for Vantage AU, EU and USABBYY services are fully restored in the AU, US, EU regions.15h 4mResolved
Nov 15, 2025ABBYY FlexiCapture Cloud US - Increase in Pending TasksThe incident was resolved and the service work was restored. Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. Thank you for your patience. We bring our…1h 22mResolved

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How to Read This ABBYY Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ABBYY acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ABBYY outage in this window ran 14d 14h, against a mean recovery of 20h 16m. If you depend on ABBYY in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.