ABC Trainerize Outage History
74 incidents recorded over the last 365 days, 63 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded ABC Trainerize Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 8, 2026 | ABC Fitness Technology – Planned Quarterly Maintenance. (Nov 7th)Valued Customers, ABC Fitness Technology Team has scheduled a maintenance window for our Ignite applications to ensure the availability, scalability, and security of our core IGNITE applications and database systems… | 10h 0m | Scheduled |
| Oct 29, 2026 | ABC Fitness has detected an issue with Insights Reporting Services and are InvestigatingPlease disregard this incident notice. The issue affects only a limited group of clubs, not our customers broadly. We're contacting the affected clubs directly with updates. No action is needed from anyone else, and… | 24 min | Resolved |
| Oct 22, 2026 | ABC Fitness has detected an issue impacting Ignite Membership & Operations and are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 3h 26m | Resolved |
| Oct 22, 2026 | Performance Degradation in Ignite and connected services Oct 21stBetween approximately 9:15 PM and 10:55 PM CT on October 21, some customers experienced slow response times and timeout errors within Ignite M&O and connected services, including member management, club management… | -1081 min | Resolved |
| Oct 16, 2026 | ABC Fitness has detected an issue with Delay in DRDR Reports and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue impacting DRDR reporting data has been resolved. The affected data pipeline was successfully reprocessed. All services are operating normally. We… | 3h 16m | Resolved |
| Oct 16, 2026 | ABC Fitness has detected an issue with Ignite Membership and Operations and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 19h 10m | Resolved |
| Oct 14, 2026 | ABC Fitness has detected an issue with Insights and are identifiedDear Valued Customers, We are pleased to confirm that the issue affecting scheduled report deliveries has been resolved. All impacted scheduled reports were successfully reprocessed and delivered. No action is required… | 7h 9m | Resolved |
| Sep 17, 2026 | ABC Fitness detected an issue Impacting Data Availability and are ResolvedThis incident has been resolved. | 32h 57m | Resolved |
| Sep 16, 2026 | ABC Fitness has detected an issue with Delay in DRDR Reports and are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting DRDR reporting data has been resolved. The affected data pipeline was successfully reprocessed, and validation confirms that the expected data… | 47 min | Resolved |
| Aug 28, 2026 | ABC Fitness has detected an issue with Trainerize and are MonitoringDear Valued Customers, The issue affecting workout details in Trainerize, including sets, reps, and exercise statistics, has been resolved. Workout information is now saving and displaying correctly across web and… | 1h 52m | Resolved |
| Aug 26, 2026 | ABC Fitness has detected an issue and are InvestigatingDear Valued Customers, The issue affecting payment services in our applications and API calls has been resolved. Payment processing is operating normally, and our teams will continue to monitor the services. We… | 35 min | Resolved |
| Aug 23, 2026 | ABC Fitness Technology – Planned Quarterly Maintenance. (Aug '26)The scheduled maintenance has been completed. | 9h 30m | Scheduled |
| Jul 29, 2026 | GymSales and IGNITE Sales CRM Maintenance NotificationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 24, 2026 | ABC Fitness Detected a Point of Sale (POS) Service Degradation Related to a Third-Party Provider(Resolved)Dear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 28 min | Resolved |
| Jul 23, 2026 | 3rd Party Vendor Outage Impacting ABC Fitness Services.Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 6h 38m | Resolved |
| Jul 1, 2026 | ABC Fitness has detected an issue with MicoDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 1h 5m | Resolved |
| Jun 27, 2026 | ABC Fitness has detected an issue with OBC and Mico are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 45 min | Resolved |
| Jun 24, 2026 | ABC Fitness has detected an issue with Ignite Enterprise API's and MICO and are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 6h 13m | Resolved |
| Jun 19, 2026 | Trainerize Platform Maintenance - June 18, 2026✅ Maintenance Complete. We’re back online. All ABC Trainerize web and mobile services are fully restored. Thank you for your patience while our team completed this important stability work. We know the recent… | 2h 0m | Scheduled |
| Jun 19, 2026 | ABC System Maintenance - Trainerize | Ignite Engagement (only)✅ Maintenance Complete. We’re back online. All Ignite Engagement, ABC Trainerize web and mobile services are fully restored. Thank you for your patience while our team completed this important stability work. We… | 2h 0m | Scheduled |
| Jun 18, 2026 | Past Exercise Stats Temporarily Disabled - MobileThis issue has been resolved, and platform performance has remained stable following our fix. We will continue to monitor to ensure ongoing stability. Past Exercise Stats functionality has been re-enabled in the mobile… | 12h 4m | Resolved |
| Jun 18, 2026 | ABC Fitness has detected an issue with Trainerize and has now been resolvedDear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 6h 17m | Resolved |
| Jun 18, 2026 | ABC Fitness has detected an issue with Trainerize and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 48 min | Resolved |
| Jun 18, 2026 | Service Disruption - Web & Mobile AppThe issue causing users to be unable to login to the ABC Trainerize platform from both the web and mobile app has been resolved. ABC Trainerize is back up and running! We apologize for any inconvenience and thank you… | 20 min | Resolved |
| Jun 18, 2026 | ABC Fitness has detected an issue with Trainerize and Ignite Engagement are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the Trainerize and Ignite Engagement has been resolved. All services have been restored to full functionality, and our systems are operating… | 41 min | Resolved |
| Jun 16, 2026 | ABC Fitness has detected an issue with Trainerize & Ignite Engagement and are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the Trainerize & Ignite Engagement has been resolved. All services have been restored to full functionality, and our systems are operating… | 1h 19m | Resolved |
| Jun 15, 2026 | Service Disruption — Web & Mobile AppDear Valued Customers, We are pleased to confirm that services have been restored and core platform functionality is operating normally. Our teams have stabilized the platform and are continuing to complete final data… | 6h 8m | Resolved |
| Jun 15, 2026 | ABC Fitness has detected an issue with Trainerize and are IdentifiedDear Valued Customers, We are pleased to confirm that services have been restored and core platform functionality is operating normally. Our teams have stabilized the platform and are continuing to complete final… | 6h 6m | Resolved |
| Jun 12, 2026 | GymSales and IGNITE Sales CRM Maintenance NotificationThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Jun 9, 2026 | ABC Fitness has detected an issue with Degraded POS Transactions via TSYS (iSeries Impact) and are resolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 2h 18m | Resolved |
| Jun 7, 2026 | ⚠️ Planned Maintenance: Just a friendly heads up that we’ll be making some back-end updates to ABC Trainerize on Saturday, June 6th at 9:00pm PST.The scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jun 7, 2026 | ABC Fitness Quarterly Maintenance (Q2 2026)The scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Jun 4, 2026 | ABC Fitness has detected an issue accessing Legacy billing data (Iseries) and are resolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 58 min | Resolved |
| Jun 3, 2026 | ABC Fitness has detected an issue with agreement processing and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 40 min | Resolved |
| May 25, 2026 | Service Restored - Web and Mobile AppsThe service interruption impacting ABC Trainerize web and mobile applications has been resolved. Our teams implemented a fix and verified all affected systems have been fully restored. We apologize for the disruption… | 21 min | Resolved |
| May 25, 2026 | ABC Fitness has detected an issue with Trainerize & Ignite Engagement and are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the Trainerize & Ignite Engagement applications has been resolved. All services have been restored to full functionality, and our systems are… | 38 min | Resolved |
| May 7, 2026 | ABC Fitness Ignite Engagement Mobile App QR Code Not Responding - MonitoringDear Valued Customers, We are pleased to confirm that the issue impacting the application has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely… | 1h 17m | Resolved |
| Apr 27, 2026 | ABC Fitness has detected an issue with Enterprise API and are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 5h 50m | Resolved |
| Apr 26, 2026 | ABC Fitness has detected an issue with Trainerize & Ignite Engagement and is ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 4h 3m | Resolved |
| Apr 26, 2026 | Partial service interruptionThis incident has been resolved. | 6h 28m | Resolved |
| Apr 25, 2026 | ABC Fitness has detected an issue with Ignite Membership and OperationsDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 3h 8m | Resolved |
| Apr 24, 2026 | ABC Fitness has detected an issue with Insights Application and are Investigating (Resolved)Dear Valued Customers, We are pleased to confirm that the third‑party issue impacting the applications listed below has been resolved. All services have been successfully restored to full functionality, and our systems… | 13h 28m | Resolved |
| Apr 21, 2026 | ABC Fitness has detected an issue with External Emails Inbound and is in MonitoringDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 55 min | Resolved |
| Apr 17, 2026 | ABC Fitness has detected an issue with Insights Analyze and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue causing latency within Insights Analyze has been resolved. All services have been restored to full functionality, and our systems are operating… | 3h 28m | Resolved |
| Mar 19, 2026 | ABC Fitness Application Service Issue - Point of Sale are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 4h 29m | Resolved |
| Mar 16, 2026 | ABC Fitness has detected an issue with Ignite Membership and Operations : ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. The disruption affected a limited subset of users, and all services have now been restored to… | 26 min | Resolved |
| Mar 10, 2026 | ABC Fitness has detected an issue with Insights Customize - ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the Customize application has been resolved. All services have been restored to full functionality, and our systems are operating normally. We… | 2h 50m | Resolved |
| Mar 9, 2026 | ABC Fitness has detected an issue with Enterprise API and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 24 min | Resolved |
| Mar 9, 2026 | ABC Fitness has detected an issue with Insights Analyze and are ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 1h 13m | Resolved |
| Mar 8, 2026 | Planned Maintenance Monitoring - Degraded Performance✅ Update: Trainerize is back online Hi everyone — Trainerize is now fully operational across both the web and mobile apps. Following our scheduled maintenance earlier this evening, some services didn’t perform as… | 1h 18m | Resolved |
| Mar 8, 2026 | ⚠️ Planned Maintenance on Saturday, March 7th at 9:00pm PST ⚠️The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 8, 2026 | ABC Fitness Quarterly Maintenance (Q1 2026)The scheduled maintenance has been completed. The data warehouse is currently updating, and scheduled reporting will resume once the update is complete. | 10h 0m | Scheduled |
| Mar 3, 2026 | ABC Fitness has detected an issue with Ignite Membership & Operations and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 0 min | Resolved |
| Mar 2, 2026 | ABC Fitness has detected an issue with Trainerize and Ignite Engagement and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 3h 18m | Resolved |
| Mar 2, 2026 | Service interruption and degraded performance - Web and Mobile AppThis incident has been resolved. | 6h 42m | Resolved |
| Feb 27, 2026 | ABC Fitness has detected an issue with Trainerize web app - ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the Trainerize web application has been resolved. All services have been restored to full functionality, and our systems are operating… | 1h 20m | Resolved |
| Feb 27, 2026 | Partial service interruption on the web appHi everyone, we experienced a partial service outage from 3:32 - 5:30 PM PST affecting our web app. We are currently back online, and you and your clients can continue using both our web and mobile apps as normal. ✅ | 1h 42m | Resolved |
| Feb 20, 2026 | ABC Fitness has detected an issue with OBC and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 29 min | Resolved |
| Feb 17, 2026 | ABC Fitness has detected an issue with Ignite Customize -ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 21h 15m | Resolved |
| Feb 17, 2026 | Glofox reporting.Dear Valued Customers, We are pleased to report that our Vendor (AWS) has confirmed their issue driving intermittent Latency impacting Glofox reporting has been resolved. All services are stable, and our systems are… | 27h 54m | Resolved |
| Feb 7, 2026 | Insights Analyze & Customize – Resolved Following Third-Party IssueDear Valued Customers, The issue impacting Insights Customize and Insights Analyze, caused by a Microsoft Azure outage, has been resolved. Microsoft has confirmed service recovery, and ABC engineering teams have… | 9h 5m | Resolved |
| Feb 2, 2026 | Trainerize | Ignite Engagement Performance DegradationDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 1h 31m | Resolved |
| Feb 2, 2026 | Partial Service Interruption - ABC Trainerize Web and Mobile AppsThe issue causing intermittent timeouts to the ABC Trainerize platform from both the web and mobile app has been resolved. ABC Trainerize is back up and running! We apologize for any inconvenience and thank you for your… | 1h 58m | Resolved |
| Jan 20, 2026 | Glofox Data Warehouse MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Dec 23, 2025 | ABC Fitness has detected an issue with Enterprise API: ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 51 min | Resolved |
| Dec 13, 2025 | ABC Fitness has detected an issue with Ignite Engagement ResolvedDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 1h 32m | Resolved |
| Dec 11, 2025 | Incident Resolved – IGNITE ENGAGEMENTDear Valued Customers, Earlier today, we experienced an incident that temporarily affected Ignite Engagement. During this time, users may have encountered issues with barcode for check-in and managing appointments. Our… | -46 min | Resolved |
| Dec 9, 2025 | ABC Fitness has detected an issue with Ignite Engagement and are Investigating (Resolved)Dear Valued Customers, We are pleased to confirm that the issue impacting Ignite Engagement has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely… | 30 min | Resolved |
| Dec 5, 2025 | Incident Resolved – Global Cloudflare OutageDear Valued Customers, Earlier today, we experienced an incident that temporarily affected ABC Fitness Users and Products. During this time, users may have encountered timeouts when attempting to access any of the… | -380 min | Resolved |
| Dec 4, 2025 | ABC Fitness has detected an issue with Ignite Membership & Operations and Enterprise APIs and are InvestigatingDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 50 min | Resolved |
| Dec 3, 2025 | ABC Fitness Application Service Issue Update: IdentifiedDear Valued Customers, We are pleased to confirm that after partnering with our vendor this issue has been resolved and all services have been restored to full functionality, and our systems are operating normally. We… | 17h 9m | Resolved |
| Dec 3, 2025 | External Communication: Scheduled Reporting Delay.The back end reporting process have completed. Reports are actively processing as of approximately 10:14 AM CT. Thank you for your understanding ABC Team | 3h 44m | Resolved |
| Nov 18, 2025 | ABC MICO Page Unavailable Due to Third Party Vendor (Cloudflare) Incident (Resolved)Cloudflare has confirmed that their incident is fully resolved, and all their services have been restored. We are closing this incident as Resolved, but will continue to monitor to ensure stability. Thank you for your… | 5h 37m | Resolved |
| Nov 12, 2025 | ABC Fitness GymSales Login Timing OutDear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating… | 1h 4m | Resolved |
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How to Read This ABC Trainerize Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ABC Trainerize acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single ABC Trainerize outage in this window ran 1d 8h, against a mean recovery of 4h 42m. If you depend on ABC Trainerize in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.