Adapty Outage History

62 incidents recorded over the last 365 days, 42 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Adapty status100.00% uptime history

Every Recorded Adapty Incident

Adapty incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 5, 2026Scheduled database maintenance (US region)We will perform scheduled maintenance on our United States (US) analytical database cluster. Impact: No any impact on user experience. No action is required on your side. We will post an update once maintenance is…1h 0mScheduled
Nov 2, 2026Scheduled maintenance: Ads ManagerScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Nov 2, 2026Scheduled database maintenance (US region)The scheduled maintenance has been completed.1h 0mScheduled
Oct 27, 2026Scheduled maintenance: Adapty DashboardThe scheduled maintenance has been completed.1h 0mScheduled
Oct 20, 2026Scheduled database maintenance (US region)The scheduled maintenance has been completed.1h 0mScheduled
Oct 12, 2026Scheduled database maintenance (US region)The scheduled maintenance has been completed.1h 0mScheduled
Oct 3, 2026Increased response time on mobile SDK APIDuration: October 2, 23:46 UTC to October 3, 02:54 UTC \(3 hours 8 minutes\) Affected: SDK API, server-side API and web API in the US region. The Adapty Dashboard and the EU region were not affected. We're sorry for…57 minResolved
Sep 16, 2026Google Play pub-sub notifications problemThis incident has been resolved.23 minResolved
Sep 15, 2026Elevated API Errors in EU regionThis incident has been resolved.2h 40mResolved
Sep 14, 2026Scheduled database maintenance (US region)The scheduled maintenance has been completed.1h 0mScheduled
Sep 10, 2026Scheduled database maintenance (US region)The scheduled maintenance has been completed.1h 0mScheduled
Sep 10, 2026Elevated API errors (EU region)This incident has been resolved. All systems are operating normally.3h 3mResolved
Sep 9, 2026Scheduled database maintenance (EU region)The scheduled maintenance has been completed.1h 0mScheduled
Sep 1, 2026Data Processing Delays - Apple PurchaseThis incident has been resolved.3h 16mResolved
Aug 18, 2026Scheduled database maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 17, 2026Scheduled database maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 30, 2026Scheduled database maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 23, 2026Scheduled Maintenance — Infrastructure OptimizationThe scheduled infrastructure maintenance is now complete. All systems are fully operational. There was no disruption to services during the window — the Dashboard, API, and SDK traffic remained available throughout. No…1h 0mScheduled
Jul 22, 2026SDK API degradationThis incident has been resolved.8 minResolved
Jul 20, 2026SDK API degradationThis incident has been resolved. Event processing has fully recovered, and all SDK events are being ingested normally6 minResolved
Jun 30, 2026Scheduled database maintenanceMaintenance completed successfully. All database operations are fully restored.2h 0mScheduled
Jun 25, 2026Scheduled database maintenance (EU region)Maintenance completed successfully. All database operations in the EU region are fully restored.2h 0mScheduled
Jun 23, 2026Increased response time on mobile SDK APIThis incident has been resolved.58 minResolved
Jun 19, 2026Elevated API Errors## Postmortem — SDK API errors & elevated latency \(2026-06-19\) ### Summary On 2026-06-19 between 13:27 and 13:50 UTC, the Adapty SDK API \([api.adapty.io](http://api.adapty.io)\) experienced elevated latency and…24 minResolved
Jun 18, 2026Elevated API Errors## Postmortem — Adapty SDK API and Dashboard errors \(2026-06-18\) ### Summary On 2026-06-18 between 06:20 and 08:34 UTC, the Adapty SDK API and Dashboard returned elevated 5xx errors for approximately two hours. The…1h 5mResolved
Jun 17, 2026SDK API degradation## Postmortem — Adapty SDK API elevated errors \(2026-06-17\) ### Summary On 2026-06-17 between 16:06 and 19:40 UTC, the Adapty SDK API returned elevated 5xx errors and increased latency for mobile apps, in two bursts…1h 27mResolved
Jun 17, 2026Increased response time on mobile SDK API## Postmortem — Adapty SDK API elevated errors \(2026-06-17\) ### Summary On 2026-06-17 between 16:06 and 19:40 UTC, the Adapty SDK API returned elevated 5xx errors and increased latency for mobile apps, in two bursts…36 minResolved
Jun 17, 2026We're experiencing an elevated level of API errors and are currently looking into the issue.## Postmortem — Adapty SDK API elevated errors \(2026-06-17\) ### Summary On 2026-06-17 between 16:06 and 19:40 UTC, the Adapty SDK API returned elevated 5xx errors and increased latency for mobile apps, in two bursts…47 minResolved
May 19, 2026SDK HTTP API partially unavailable due to storage nodes desynchronization## Postmortem — SDK API & Dashboard 5xx errors \(2026-05-19\) ### Summary On 2026-05-19 between 16:21 and 16:55 UTC, the Adapty SDK API and Dashboard returned elevated 5xx errors for approximately 34 minutes. The…2 minResolved
May 14, 2026Increased response time on mobile SDK APIThis incident has been resolved.1h 42mResolved
May 13, 2026WEB dashboard login failureMonitoring has confirmed that the errors are no longer occurring. All previously affected accounts are able to sign in to the dashboard normally. SDK and event processing were unaffected throughout the incident. Marking…2h 5mResolved
May 11, 2026Delays in events processingRoot cause has been identified and fix was deployed41 minResolved
Apr 22, 2026Scheduled upstream provider (OVHcloud) infrastructure maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 21, 2026Increased response time on mobile SDK APIThis incident has been resolved.1h 5mResolved
Apr 9, 2026Degraded Push Notification Delivery via OneSignalThe issue with push notification delivery via OneSignal has been resolved. Event processing is operating normally. The root cause was an outage on OneSignal's side affecting their Dashboard and API endpoints. which has…3 minResolved
Apr 1, 2026Increased response time on mobile SDK APIThe incident has been resolved27 minResolved
Mar 26, 2026Increased response time on DashboardWe're experiencing an increased response time for the SDK API requests and are currently looking into the issue0 minResolved
Mar 26, 2026Increased response time on DashboardThis incident has been resolved.9 minResolved
Mar 24, 2026Scheduled Maintenance - March 24, 2026The scheduled maintenance has been completed.30 minScheduled
Mar 16, 2026Delays in events processingThis incident has been resolved.1h 22mResolved
Mar 13, 2026Delays in events processingThis incident has been resolved.40 minResolved
Mar 12, 2026Scheduled Maintenance - March 12, 2026The scheduled maintenance has been completed.30 minScheduled
Mar 10, 2026Data Processing Delays - Reporting Tools AffectedThis incident has been resolved.6 minResolved
Mar 10, 2026Scheduled Maintenance - March 10, 2026The scheduled maintenance has been completed.15 minScheduled
Mar 9, 2026Increased response time on mobile SDK APIThis incident has been resolved2h 24mResolved
Mar 5, 2026Partial delay in Facebook Application Activities events send outEvents processing returned to normal.19 minResolved
Feb 26, 2026We're experiencing an elevated level of API errors and are currently looking into the issue.This incident has been resolved.14 minResolved
Feb 18, 2026Elevated API Errors on DashboardThis incident has been resolved.24 minResolved
Feb 16, 2026Dashboard Service DisruptionAs a result of the release, Adapty’s subscription plan assignment was impacted. A small portion of customers could not receive their updated plan and also experienced issues accessing the Dashboard-240 minResolved
Feb 12, 2026Dashboard performance issues## **Summary** Between 2026-02-11 14:30 and 2026-02-12 07:00 UTC we experienced intermittent Dashboard / SDK API degradation and delays in event delivery to integrations \(incl. custom webhook\). The incident was…55 minResolved
Feb 11, 2026Dashboard performance issuesThis incident has been resolved. The hardware node experienced system-level issues, resulting in degraded performance0 minResolved
Feb 11, 2026WEB dashboard performance issuesThis incident has been resolved.3h 27mResolved
Feb 10, 2026Data Processing DelaysProfile events exports to AWS S3 and Google Cloud are back to normal, and all pending export jobs have been processed. All event exports have been delivered to customers.2h 40mResolved
Feb 6, 2026Elevated API ErrorsThis incident has been resolved17 minResolved
Feb 4, 2026Delayed Webhook DeliveryThis incident has been resolved.1h 58mResolved
Jan 12, 2026subscription purchase events delayedFrom 06:20 to 07:00 UTC, subscription purchase events WEB hooks haven't been sent to subscribers. During the next 3h, right after the incident ended, all delayed events were delivered successfully.0 minResolved
Dec 24, 2025Analitics data related features not working in the DashboardThis incident has been resolved.20 minResolved
Dec 5, 2025Elevated API Errors## **Summary** On December 5th, Adapty experienced an API outage caused by an internal configuration change during deployment. The update made our application unable to connect to the database, and an attempted…21 minResolved
Dec 3, 2025Increased response timeThis incident has been resolved.28 minResolved
Dec 2, 2025Elevated API ErrorsThis incident has been resolved.11 minResolved
Nov 18, 2025Scheduled Maintenance — November 18, 2025The scheduled maintenance has been completed.2h 0mScheduled
Nov 7, 2025Incident Report — Network Instability on Nov 6From 12:05 UTC to 15:09 UTC on November 6, Adapty experienced intermittent network issues that resulted in approximately 7% of requests being retried. Unfortunately, this event was not automatically surfaced by our…-1678 minResolved

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How to Read This Adapty Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Adapty acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Adapty outage in this window ran 3h 27m, against a mean recovery of 59 min. If you depend on Adapty in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.