Affirm Outage History
57 incidents recorded over the last 365 days, 23 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Affirm Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 18, 2026 | US & CA Infrastructure MaintenanceOn November 17th, 2026, Affirm will perform scheduled maintenance to increase the capacity of its platform infrastructure in the US and Canada ahead of the holiday shopping season. Affirm services may experience brief… | 4h 0m | Scheduled |
| Nov 12, 2026 | US & CA Infrastructure MaintenanceWe will be undergoing maintenance during the scheduled time. | 4h 0m | Scheduled |
| Nov 11, 2026 | UK Infrastructure MaintenanceWe will be undergoing maintenance during the scheduled time. | 3h 0m | Scheduled |
| Nov 5, 2026 | UK Infrastructure MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Nov 2, 2026 | UK Infrastructure MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Nov 2, 2026 | Identified Issue Affecting Loan Applications in UKThis incident has been resolved. | 1h 25m | Resolved |
| Oct 29, 2026 | US & CA Network MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 28, 2026 | UK Network MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 22, 2026 | US & CA Network MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 22, 2026 | Affirm CA Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 8, 2026 | US Sandbox Network Routing Infrastructure MaintenanceThe scheduled maintenance has been completed. | 30h 0m | Scheduled |
| Oct 1, 2026 | CA Database MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 1, 2026 | US Database MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 29, 2026 | Affirm Mobile Application Payment Method Degradation for CA UsersThis incident has been resolved. | 1h 25m | Resolved |
| Sep 16, 2026 | UK Database MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 10, 2026 | CA Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 12, 2026 | Affirm Services DegradationThis incident has been resolved. | 47 min | Resolved |
| Aug 6, 2026 | US Checkout Database InfrastructureThis scheduled maintenance is now considered completed. Required work was completed ahead of schedule. Affirm's maintenance needs were fulfilled during the previous week's window (the maintenance completed at 2 AM PT… | 3h 0m | Scheduled |
| Jul 30, 2026 | US Checkout Database InfrastructureThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 23, 2026 | US Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 16, 2026 | US and CA Database MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 15, 2026 | No-Downtime UK Checkout Infrastructure UpdateThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 9, 2026 | US Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 8, 2026 | No-Downtime UK Checkout Infrastructure UpdateThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 2, 2026 | US Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 1, 2026 | No-Downtime UK Checkout Infrastructure UpdateThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 22, 2026 | Checkout DegradationThe checkout flow degradation caused by our CDN provider has been resolved. Our teams have confirmed full recovery and normal service has resumed. | 29 min | Resolved |
| Jun 18, 2026 | Database Maintenance in US/CAThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 17, 2026 | Sandbox checkout confirm_loan failuresThis incident has been resolved. | 1h 21m | Resolved |
| Jun 12, 2026 | No-Downtime Global Infrastructure UpdateThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Jun 11, 2026 | US/CA Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 10, 2026 | CA Checkout DegradationThe checkout service has remained operational. This incident is now resolved. | 51 min | Resolved |
| Jun 4, 2026 | Checkout DegradationServices have been restored. | 1h 35m | Resolved |
| Jun 4, 2026 | Database Updates in the US regionThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 4, 2026 | No-downtime US Checkout Infrastructure UpdateThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 3, 2026 | Degradation on Sandbox APIsOur team has deployed a fix and have seen the errors subside. All services are now functioning as expected. | 1h 49m | Resolved |
| May 28, 2026 | Affirm UK Database MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 28, 2026 | Upgrades in Critical Checkout Databases in USThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 21, 2026 | Affirm US Database MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 8, 2026 | Elevated latency across our servicesOur cloud service provider has confirmed operations are fully restored and we are seeing continued healthy observability on our end. Incident resolved. | 27h 7m | Resolved |
| May 7, 2026 | Upgrades in Critical Checkout Databases in US and CAThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 6, 2026 | Upgrades in Critical Checkout Databases in the UKThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Apr 29, 2026 | US Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Apr 18, 2026 | US SMS Authentication Service DegradedThis incident has been resolved. | 14h 16m | Resolved |
| Mar 4, 2026 | Checkout Degradation in US/CAThis incident has been resolved. | 3h 35m | Resolved |
| Feb 12, 2026 | Degradation in Affirm UK CheckoutThis incident has been resolved. | 1h 23m | Resolved |
| Jan 29, 2026 | Delay in Shopify Order Status UpdatesThe issue affecting Shopify order status updates has been resolved. All delayed events have been processed, and order statuses are now appearing correctly in the Shopify dashboard. We appreciate your patience. | 40 min | Resolved |
| Jan 22, 2026 | Affirm US Checkout Availability DegradationOur services have maintained operational. This incident is now resolved. | 52 min | Resolved |
| Jan 14, 2026 | Authentication Disruption in the USThis incident has been resolved. | 9h 58m | Resolved |
| Jan 7, 2026 | Degradation in Affirm CheckoutThis incident has been resolved. | 6 min | Resolved |
| Dec 11, 2025 | Degradation in Affirm UK CheckoutThis incident has been resolved. | 23h 52m | Resolved |
| Dec 5, 2025 | Degradation in Affirm Checkout ServiceThis incident has been resolved and we are fully recovered. | 50 min | Resolved |
| Dec 4, 2025 | Increase in Latency Across Affirm APIsThis incident has been resolved. | 3h 1m | Resolved |
| Dec 3, 2025 | Increase in Latency Across Affirm APIsThis incident is resolved now. | 1h 43m | Resolved |
| Nov 18, 2025 | latencyThe latency was related to a disruption on a core infrastructure provider. We are observing full recovery. | 19 min | Resolved |
| Nov 18, 2025 | Impact to all trafficThis issue has been resolved and full service has been restored | 1h 20m | Resolved |
| Nov 10, 2025 | Increased Latency in USOur services have maintained operational so this incident is now resolved. | 16 min | Resolved |
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How to Read This Affirm Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Affirm acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Affirm outage in this window ran 1d 6h, against a mean recovery of 4h 1m. If you depend on Affirm in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.