Is Akamai Identity Cloud Down?

The scheduled maintenance has been completed. --- [2026-08-05T16:00:08.335Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-05T15:00:30.918Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-31T14:04:01.384Z] (scheduled) The Identity Cloud will undergo maintenance on August 5th, 2026 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes: - The Eventbus Publisher for Console audit messages will undergo dependency updates. The publisher of these events will be updated to write to the new data store. During this update, the Console will behave and operate normally. * A reminder that the Identity Cloud service is no longer being actively sold and will be decommissioned after the Dec 31st, 2027 End of Life date. Additional details can be found in the FAQ as well as the customer Migration Guide. * Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs. * SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud <a href="https://techdocs.akamai.com/identity-cloud/docs/certificate-authority-policy">Certificate Authority Policy</a> on the TechDocs site. * Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See <a href="https://techdocs.akamai.com/identity-cloud/docs/javascript-injection">JavaScript Injection</a> on Techdocs. * Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS. The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed <a href="https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp">here</a>.

The scheduled maintenance has been completed. --- [2026-07-29T16:00:08.812Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-29T15:00:08.045Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-26T14:17:49.866Z] (scheduled) The Identity Cloud will undergo maintenance on July 29th, 2026 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes: - The Configuration Service responsible for configuring Social Auth will be updated to include new versions of dependencies. Functionality will remain the same after the update and the service will operate normally during the update. * A reminder that the Identity Cloud service is no longer being actively sold and will be decommissioned after the Dec 31st, 2027 End of Life date. Additional details can be found in the FAQ as well as the customer Migration Guide. * Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs. * SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud <a href="https://techdocs.akamai.com/identity-cloud/docs/certificate-authority-policy">Certificate Authority Policy</a> on the TechDocs site. * Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See <a href="https://techdocs.akamai.com/identity-cloud/docs/javascript-injection">JavaScript Injection</a> on Techdocs. * Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS. The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed <a href="https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp">here</a>.

The scheduled maintenance has been completed. --- [2026-07-22T16:00:07.826Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-22T15:00:13.841Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-20T15:41:24.643Z] (scheduled) The Identity Cloud will undergo maintenance on July 22nd, 2026 at 16:00 UTC. This maintenance is expected to last ~4 hours and consist of the following changes: - The Authentication Service will undergo improvements to its internal caching and updates to its dependencies. During this update, the service will behave and operate normally. * A reminder that the Identity Cloud service is no longer being actively sold and will be decommissioned after the Dec 31st, 2027 End of Life date. Additional details can be found in the FAQ as well as the customer Migration Guide. * Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs. * SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud <a href="https://techdocs.akamai.com/identity-cloud/docs/certificate-authority-policy">Certificate Authority Policy</a> on the TechDocs site. * Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See <a href="https://techdocs.akamai.com/identity-cloud/docs/javascript-injection">JavaScript Injection</a> on Techdocs. * Reminder to please subscribe to our Identity Cloud status page to view and receive the latest Identity Cloud maintenance and upgrade schedule via Email, SMS, Slack, or RSS. The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed <a href="https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp">here</a>.