Is All Blackduck Down?

Continuous Dynamic Release has been completed and report generation is functional again. --- [2026-10-22T18:00:47.937Z] (identified) Most systems are operations, but report generation is still under maintenance. --- [2026-10-22T16:39:35.389Z] (identified) There was scheduled maintenance planned for today, October 22, 2026 between 9 AM and 12 PM Eastern Time (2 PM to 5 PM UTC), as per the new schedule for Continuous Dynamic. The notification was not posted on status page, so this post is to backfill that information. Due to the maintenance, we are currently experiencing disruptions the UI, API, and scanning services in both the North America and Europe regions. We expect all services to be restored by the end of the maintenance window.

Black Duck has identified and is aware of an issue causing some details on Continuous Dynamic showing blank for various areas. We are currently working through reviewing and fixing these issues. If you notice any specific areas that have caused an issue, please open a support case for review. --- [2026-10-22T14:28:27.398Z] (identified) We have identified some ongoing issues at this time and are currently working through some intermittent accessibility of our services. We are monitoring the issues at this time. If you receive any errors or notice any issues within the platform. Please open a support case. --- [2026-10-21T14:21:31.024Z] (monitoring) A fix has been implemented for onboarding of new sites, we are continuing monitoring of services to ensure successful operations of our services. If you run into any errors please reach out with a support case. --- [2026-10-20T20:00:51.369Z] (identified) We have identified an issue and continue to monitor for any other areas that may be impacted. We will continue to work on the impacted areas at this time. The impacted area includes onboarding for internal sites receiving an error message. We are aware of this issue and you can open a support case to ensure that we continue configuration of your site if you receive any errors. --- [2026-10-20T17:56:39.604Z] (investigating) We are continuing to investigate this issue. --- [2026-10-20T17:54:29.390Z] (investigating) We are currently aware that some Continuous Dynamic services and processes are impacted from the recent October 15th maintenance window. We are currently investigating and monitoring any issues and will continue to update the status every 3 hours. Please submit any support cases if you are having any issues.

The team has identified and resolved the cause of the slower-than-expected performance when accessing scan results in Black Duck Analysis SaaS. The issue was traced to a long-running query, and a fix has been deployed. Performance has returned to normal, and we will continue to monitor the environment. --- [2026-10-16T14:36:58.705Z] (investigating) We are aware of an issue causing slower-than-expected access to scan results in Black Duck Binary Analysis SaaS. Our team is actively investigating to identify the cause and determine the appropriate resolution. We do not yet have an estimated resolution time. We understand the impact this may have on customers and will provide further updates as meaningful information becomes available.

Black Duck plans to perform scheduled maintenance on the Black Duck Registration Server on Thursday, November 12, 2026. While the registration server is undergoing maintenance, Black Duck servers will not be able to register new systems or change registration keys. This will not affect the ability scan projects. Maintenance Window: - 3:00 PM to 5:00 PM ET on November 12, 2026 (20:00 to 22:00 UTC) - Downtime is expected to be no more than two hours. Products impacted by maintenance: - Black Duck SCA both on-premise and Hosted (The registration page in the Black Duck SCA Administration may be temporarily unavailable and may return a 502 error.) - Black Duck Protex (Updates will not be able to be installed during this period) - Black Duck Code Center (Updates will not be able to be installed during this period) These updates are part of our ongoing efforts to ensure system reliability, security, and compatibility with future enhancements. If you have any questions or issues after the maintenance window, please file a support ticket or talk with your Account team

During our regularly scheduled maintenance window on Sunday, November 15,2026 from 3:00 AM to 9:00 AM Eastern Time, we will be performing the following upgrades and maintenance activities: - Black Duck SCA will be upgraded to 2026.7.2. - Google Cloud Platform (GCP) infrastructure will undergo standard maintenance procedures. These updates are part of our ongoing efforts to ensure system reliability, security, and compatibility with future enhancements. If you have any questions or issues, please file a support ticket or talk with your Account team.