All Blackduck Outage History

66 incidents recorded over the last 365 days, 34 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded All Blackduck Incident

All Blackduck incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 12, 2026Scheduled Maintenance for Black Duck Registration Server will occur on Thursday, November 12, 2026Black Duck plans to perform scheduled maintenance on the Black Duck Registration Server on Thursday, November 12, 2026. While the registration server is undergoing maintenance, Black Duck servers will not be able to…2h 0mScheduled
Oct 22, 2026Continuous Dynamic Regular Maintenance - Backfill missing postContinuous Dynamic Release has been completed and report generation is functional again.1h 45mResolved
Oct 22, 2026Emergency Scheduled Maintenance: Black Duck Binary Analysis SaaS (bdba.blackduck.com) for Thursday, 10/22/2026Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 21, 2026Emergency Scheduled Maintenance: Black Duck Binary Analysis SaaS for Wednesday, 10/21/2026Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 20, 2026Continuous Dynamic intermittent availability and issuesBlack Duck has identified and is aware of an issue causing some details on Continuous Dynamic showing blank for various areas. We are currently working through reviewing and fixing these issues. If you notice any…—Investigating
Oct 19, 2026Scheduled Security Update for app.blackduck.com and blackducksoftware.com (No Downtime Expected)Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 18, 2026Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday October 18, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 17, 2026Scheduled Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.64h 0mScheduled
Oct 16, 2026Black Duck Binary Analysis SaaS experiencing slow response in accessing scan resultsThe team has identified and resolved the cause of the slower-than-expected performance when accessing scan results in Black Duck Analysis SaaS. The issue was traced to a long-running query, and a fix has been deployed…167h 40mResolved
Oct 15, 2026Continuous Dynamic Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.34h 0mScheduled
Oct 15, 2026Service Degradation – [SCA - KB Liveness Test Failed]We are pleased to confirm that the previously reported issue affecting SCA KB Liveness Test Failed has been fully resolved, and normal service has been restored as of 04:05 PM UTC. All systems are now operating as…5h 5mResolved
Oct 7, 2026Hosted Black Duck Servers: IP Out Bound Allow List Change will occur on October 7, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Thank you for being a Black Duck customer! For assistance, please file a support ticket.2h 0mScheduled
Oct 6, 2026KB is having issues with MaaS scansThis incident has been resolved, and the services are now functioning as expected. The team will continue to review the incident to better understand the underlying cause.57 minResolved
Oct 5, 2026Scheduled Polaris Maintenance – SSL Certificate Renewal (No Downtime Expected)The scheduled maintenance has been completed.2h 0mScheduled
Sep 20, 2026Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday, September 20, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Thank you for being a Black Duck customer! For assistance, please file a support ticket.4h 0mScheduled
Sep 19, 2026Polaris Scheduled Maintenance on September 19, 2026 from 05:30 AM - 11:30 AM UTCThe scheduled maintenance has been completed.6h 0mScheduled
Sep 18, 2026Incident With DAST Scans (Now Resolved)During a time period of August 20. 2026 - September 18, 2026, a small subset of Polaris DAST customers experienced issues with connectivity to their target application. The issue has been resolved and all scans are…0 minResolved
Sep 17, 2026Scheduled Maintenance Notification – Polaris Certificate RenewalThe scheduled maintenance has been completed.2h 0mScheduled
Sep 12, 2026Polaris Scheduled Maintenance on September 12, 2026 from 05:30 AM - 10:30 AM UTCThe scheduled maintenance has been completed.5h 0mScheduled
Sep 1, 2026Service Degradation – PolarisWe are pleased to confirm that the previously reported issue affecting the performance for a subset of customers due to an ongoing downtime from Google has been fully resolved, and normal service has been restored as of…3h 24mResolved
Sep 1, 2026Service Degradation – Black Duck SCAWe are pleased to confirm that the previously reported issue affecting some scans for a subset of customers due to an ongoing downtime from Google has been fully resolved, and normal service has been restored as of 7:12…3h 24mResolved
Aug 28, 2026KB Service Degradation Impacting Polaris and Black Duck SCA Scan ServicesOur automation and data pipelines are fully operational, and they are making progress on reducing the OSS inventory backlog while also catching up on vulnerability information. To reach this state, we had to pause…168h 24mResolved
Aug 26, 2026Service Degradation – KB/MaaS service slowness, Affecting Black Duck SCAWe are pleased to confirm that the previously reported issue has been fully resolved, and normal service has been restored as of 9:20 pm EDT. All systems are now operating as expected. Our teams will continue to…1h 15mResolved
Aug 25, 2026Service Degradation – Polaris SAST/SCA scan slownessWe are pleased to confirm that the previously reported issue affecting Polaris SAST/SCA scans has been fully resolved, and normal service has been restored as of 9:30 PM EDT. All systems are now operating as expected…4h 30mResolved
Aug 21, 2026Service degradation affecting the Polaris SCA Scan Service associated with the Component LocatorWe are pleased to confirm that the previously reported issue affecting Polaris SCA has been fully resolved, and normal service has been restored as of 6 pm EDT. All systems are now operating as expected. Our teams…268h 14mResolved
Aug 20, 2026Service Degradation – Polaris Dashboard and ReportingWe are pleased to confirm that the previously reported issue affecting Polaris Dashboards and Reporting service. has been fully resolved, and normal service has been restored as of 24 Aug 2026. All systems are now…169h 46mResolved
Aug 18, 2026NA KB/MaaS service outage, Affecting Black Duck SCA and Polaris SCAWe are pleased to confirm that the previously reported issue affecting Black Duck SCA and Polaris SCA has been fully resolved, and normal service has been restored as of 6:17pm EDT. All systems are now operating as…1h 52mResolved
Aug 17, 2026Service Degradation – Polaris ScansWe are pleased to inform you that the Scan degradation across instances (PRD, PEU, and POC) has been identified and resolved. Our engineering teams have implemented the necessary fix, and services are now operating…1h 0mResolved
Aug 16, 2026Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday, August 16, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Thank you for being a Black Duck customer! For assistance, please file a support ticket.6h 0mScheduled
Aug 14, 2026Scheduled Maintenance – Polaris Production Environments (Friday, 14 Aug)The scheduled maintenance has been completed.1h 0mScheduled
Aug 14, 2026Scheduled Maintenance – Polaris Production Environments (Friday, 14 Aug)The scheduled maintenance has been completed.1h 0mScheduled
Aug 14, 2026Scheduled Maintenance – Polaris Production Environments (Friday, 14 Aug)The scheduled maintenance has been completed.1h 0mScheduled
Aug 13, 2026Service Degradation – Polaris Dashboard and ReportingThis incident has been resolved.6h 13mResolved
Aug 8, 2026Service Outage – Polaris NA SAST/SCA Scans Stuck in Issue Ingestion stateWe are pleased to confirm that the issue affecting the Polaris North America production environment has been resolved, and normal service has been restored as of 7:00 AM EDT on August 8, 2026. SAST and SCA scans are…4h 20mResolved
Aug 4, 2026Service Degradation – Hosted Black Duck SCAWe are pleased to confirm that the previously reported issue affecting scan processing performance for a subset of Hosted SCA customers has been fully resolved, and normal service has been restored as of 05:53 AM ET on…1h 4mResolved
Aug 1, 2026Scheduled Emergency Polaris MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 24, 2026Service Degradation – Polaris Scan ServiceWe are pleased to confirm that the previously reported issue affecting Polaris Scan Service has been fully resolved, and normal service has been restored. All systems are now operating as expected. Our teams will…90h 2mResolved
Jul 21, 2026Service Degradation – Polaris DAST ScansWe are pleased to confirm that the previously reported issue affecting Polaris DAST Scans has been fully resolved, and normal service has been restored as of 3:09 PM UTC. All systems are now operating as expected. Our…30 minResolved
Jul 19, 2026Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday, July 19, 2026The scheduled maintenance has been completed.1 minScheduled
Jul 10, 2026Service Degradation – Polaris FastSCA and SCA serviceThis incident has been resolved.1h 19mResolved
Jul 10, 2026Service Degradation – PolarisWe are pleased to confirm that the previously reported issue affecting some Polaris features has been fully resolved, and normal service has been restored as of 18:20 UTC by the third-party. All systems are now…1h 29mResolved
Jul 1, 2026Issue Affecting Continuous Dynamic SSO login serviceThe issue impacting SSO login service has been resolved. Service was restored at 2026/07/01 03:56 UTC. We’ll continue to monitor the service, if any issue ahead please feel free to let us know. Thanks for your…40 minResolved
Jun 29, 2026Scheduled Maintenance for Polaris on Monday, June 29, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jun 27, 2026Service Degradation – Polaris NA SAST (Scan Processing)We’re pleased to confirm that the previously reported issue affecting Polaris NA SAST scans has now been fully resolved, and service has been restored. All systems are operating normally as of now. Our teams will…3h 48mResolved
Jun 26, 2026Service Degradation – Polaris SAST Scan ServiceWe’re pleased to confirm that the previously reported issue affecting Polaris SAST scans has now been resolved, and service has been restored. All systems are operating normally. Our teams will continue monitoring to…1h 17mResolved
Jun 24, 2026Polaris North America Scans Experiencing Extended Run TimesThis incident has been resolved.22h 33mResolved
Jun 24, 2026Scheduled Maintenance Notice – Black Duck Binary Analysis SaaS and IP Address ChangeThe scheduled maintenance has been completed.30 minScheduled
Jun 22, 2026Scheduled Maintenance for Polaris on Monday, June 22, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jun 21, 2026Service Degradation – Polaris NGWe’re pleased to confirm that the previously reported issue affecting Polaris NG scans has now been fully resolved, and service has been restored. All systems are operating normally as of 12:30 AM UTC. Our teams will…6h 44mResolved
Jun 21, 2026Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday June 21, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. - Black Duck SCA is upgraded to 2026.4.2. - Black Duck Alert is upgraded to 8.4.0. Thank you for being a Black Duck…6h 0mScheduled
Jun 18, 2026Scheduled Maintenance for Continuous Dynamic will occur on Thursday June 18, 2026The scheduled maintenance has been completed.3h 0mScheduled
Jun 17, 2026Dashboarding and Reporting module has been experiencing issues in Europe (https://eu.polaris.blackduck.com)This incident has been resolved. All dashboards and reports are now restored to normal in the Polaris Europe instance.306h 15mResolved
Jun 15, 2026Black Duck SCA Hosted Server Maintenance for Customer Range "M-Z" on June 15, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Black Duck SCA Hosted Server Maintenance for Customer Range "M-Z" is completed. Thank you for being a Black Duck customer! For…1h 0mScheduled
Jun 13, 2026Scheduled Polaris Maintenance - Downtime ExpectedThe scheduled maintenance has been completed.3h 0mScheduled
Jun 11, 2026Service Degradation – BlackDuck HubWe’re pleased to confirm that the previously reported issue affecting Hub scans in EMEA region has now been fully resolved, and service has been restored. All systems are operating normally as of 1:08 pm UTC. Our…2h 48mResolved
Jun 11, 2026Black Duck SCA Hosted Server Maintenance for Customer Range "D-L" on June 11, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Black Duck SCA Hosted Server Maintenance for Customer Range "D-L" on June 11, 2026 has completed. Thank you for being a Black…1h 0mScheduled
Jun 8, 2026Black Duck SCA Hosted Server Maintenance for Customer Range "A-C" on June 8, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jun 6, 2026Scheduled Polaris Maintenance - Downtime ExpectedThe scheduled maintenance has been completed.4h 0mScheduled
Jun 5, 2026Dashboarding and Reporting module has been experiencing issues in NA (https://polaris.blackduck.com)This incident has been resolved.479h 33mResolved
Jun 3, 2026Scheduled Polaris Maintenance - Downtime ExpectedThe scheduled maintenance has been completed.3h 0mScheduled
May 29, 2026Service Degradation – Polaris SCA Scan ServiceWe’re pleased to confirm that the previously reported issue affecting Polaris fAST SCA Scan Service has now been fully resolved, and service has been restored. All systems are operating normally as of [11 UTC]. Our…1h 30mResolved
May 28, 2026Service Degradation – Polaris Scan ServiceWe’re pleased to confirm that the previously reported issue affecting Polaris Scan Service has now been fully resolved, and service has been restored. All systems are operating normally as of [11 UTC]. Our teams will…17h 12mResolved
May 27, 2026Service Degradation – Polaris Scan ServiceWe’re pleased to confirm that the previously reported issue affecting Polaris scan has now been resolved, and service has been restored. The queue is cleared and scans are behaving normally. All systems are operating…9h 33mResolved
May 23, 2026Scheduled Polaris Maintenance on May 23, 2026 - Downtime ExpectedThe scheduled maintenance has been completed.1h 0mScheduled
May 21, 2026Service Degradation – PolarisWe were experiencing a service outage impacting Polaris services. Our teams detected the problem today at 5:27 AM EST. All systems are operating normally as of 5:30 AM EST. Our teams will continue monitoring to ensure…0 minResolved
May 20, 2026Service Outage – Polaris NG DAST ScanWe’re pleased to confirm that the previously reported issue affecting DAST Scans has now been fully resolved and service has been restored. All systems are operating normally as of 1:10 PM EST. Our teams will continue…32 minResolved

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How to Read This All Blackduck Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before All Blackduck acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single All Blackduck outage in this window ran 19d 23h, against a mean recovery of 1d 5h. If you depend on All Blackduck in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.