All Blackduck Outage History
66 incidents recorded over the last 365 days, 34 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded All Blackduck Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 12, 2026 | Scheduled Maintenance for Black Duck Registration Server will occur on Thursday, November 12, 2026Black Duck plans to perform scheduled maintenance on the Black Duck Registration Server on Thursday, November 12, 2026. While the registration server is undergoing maintenance, Black Duck servers will not be able to… | 2h 0m | Scheduled |
| Oct 22, 2026 | Continuous Dynamic Regular Maintenance - Backfill missing postContinuous Dynamic Release has been completed and report generation is functional again. | 1h 45m | Resolved |
| Oct 22, 2026 | Emergency Scheduled Maintenance: Black Duck Binary Analysis SaaS (bdba.blackduck.com) for Thursday, 10/22/2026Scheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 21, 2026 | Emergency Scheduled Maintenance: Black Duck Binary Analysis SaaS for Wednesday, 10/21/2026Scheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 20, 2026 | Continuous Dynamic intermittent availability and issuesBlack Duck has identified and is aware of an issue causing some details on Continuous Dynamic showing blank for various areas. We are currently working through reviewing and fixing these issues. If you notice any… | — | Investigating |
| Oct 19, 2026 | Scheduled Security Update for app.blackduck.com and blackducksoftware.com (No Downtime Expected)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 18, 2026 | Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday October 18, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Oct 17, 2026 | Scheduled Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 64h 0m | Scheduled |
| Oct 16, 2026 | Black Duck Binary Analysis SaaS experiencing slow response in accessing scan resultsThe team has identified and resolved the cause of the slower-than-expected performance when accessing scan results in Black Duck Analysis SaaS. The issue was traced to a long-running query, and a fix has been deployed… | 167h 40m | Resolved |
| Oct 15, 2026 | Continuous Dynamic Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 34h 0m | Scheduled |
| Oct 15, 2026 | Service Degradation – [SCA - KB Liveness Test Failed]We are pleased to confirm that the previously reported issue affecting SCA KB Liveness Test Failed has been fully resolved, and normal service has been restored as of 04:05 PM UTC. All systems are now operating as… | 5h 5m | Resolved |
| Oct 7, 2026 | Hosted Black Duck Servers: IP Out Bound Allow List Change will occur on October 7, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Thank you for being a Black Duck customer! For assistance, please file a support ticket. | 2h 0m | Scheduled |
| Oct 6, 2026 | KB is having issues with MaaS scansThis incident has been resolved, and the services are now functioning as expected. The team will continue to review the incident to better understand the underlying cause. | 57 min | Resolved |
| Oct 5, 2026 | Scheduled Polaris Maintenance – SSL Certificate Renewal (No Downtime Expected)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 20, 2026 | Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday, September 20, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Thank you for being a Black Duck customer! For assistance, please file a support ticket. | 4h 0m | Scheduled |
| Sep 19, 2026 | Polaris Scheduled Maintenance on September 19, 2026 from 05:30 AM - 11:30 AM UTCThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 18, 2026 | Incident With DAST Scans (Now Resolved)During a time period of August 20. 2026 - September 18, 2026, a small subset of Polaris DAST customers experienced issues with connectivity to their target application. The issue has been resolved and all scans are… | 0 min | Resolved |
| Sep 17, 2026 | Scheduled Maintenance Notification – Polaris Certificate RenewalThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 12, 2026 | Polaris Scheduled Maintenance on September 12, 2026 from 05:30 AM - 10:30 AM UTCThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Sep 1, 2026 | Service Degradation – PolarisWe are pleased to confirm that the previously reported issue affecting the performance for a subset of customers due to an ongoing downtime from Google has been fully resolved, and normal service has been restored as of… | 3h 24m | Resolved |
| Sep 1, 2026 | Service Degradation – Black Duck SCAWe are pleased to confirm that the previously reported issue affecting some scans for a subset of customers due to an ongoing downtime from Google has been fully resolved, and normal service has been restored as of 7:12… | 3h 24m | Resolved |
| Aug 28, 2026 | KB Service Degradation Impacting Polaris and Black Duck SCA Scan ServicesOur automation and data pipelines are fully operational, and they are making progress on reducing the OSS inventory backlog while also catching up on vulnerability information. To reach this state, we had to pause… | 168h 24m | Resolved |
| Aug 26, 2026 | Service Degradation – KB/MaaS service slowness, Affecting Black Duck SCAWe are pleased to confirm that the previously reported issue has been fully resolved, and normal service has been restored as of 9:20 pm EDT. All systems are now operating as expected. Our teams will continue to… | 1h 15m | Resolved |
| Aug 25, 2026 | Service Degradation – Polaris SAST/SCA scan slownessWe are pleased to confirm that the previously reported issue affecting Polaris SAST/SCA scans has been fully resolved, and normal service has been restored as of 9:30 PM EDT. All systems are now operating as expected… | 4h 30m | Resolved |
| Aug 21, 2026 | Service degradation affecting the Polaris SCA Scan Service associated with the Component LocatorWe are pleased to confirm that the previously reported issue affecting Polaris SCA has been fully resolved, and normal service has been restored as of 6 pm EDT. All systems are now operating as expected. Our teams… | 268h 14m | Resolved |
| Aug 20, 2026 | Service Degradation – Polaris Dashboard and ReportingWe are pleased to confirm that the previously reported issue affecting Polaris Dashboards and Reporting service. has been fully resolved, and normal service has been restored as of 24 Aug 2026. All systems are now… | 169h 46m | Resolved |
| Aug 18, 2026 | NA KB/MaaS service outage, Affecting Black Duck SCA and Polaris SCAWe are pleased to confirm that the previously reported issue affecting Black Duck SCA and Polaris SCA has been fully resolved, and normal service has been restored as of 6:17pm EDT. All systems are now operating as… | 1h 52m | Resolved |
| Aug 17, 2026 | Service Degradation – Polaris ScansWe are pleased to inform you that the Scan degradation across instances (PRD, PEU, and POC) has been identified and resolved. Our engineering teams have implemented the necessary fix, and services are now operating… | 1h 0m | Resolved |
| Aug 16, 2026 | Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday, August 16, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Thank you for being a Black Duck customer! For assistance, please file a support ticket. | 6h 0m | Scheduled |
| Aug 14, 2026 | Scheduled Maintenance – Polaris Production Environments (Friday, 14 Aug)The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 14, 2026 | Scheduled Maintenance – Polaris Production Environments (Friday, 14 Aug)The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 14, 2026 | Scheduled Maintenance – Polaris Production Environments (Friday, 14 Aug)The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 13, 2026 | Service Degradation – Polaris Dashboard and ReportingThis incident has been resolved. | 6h 13m | Resolved |
| Aug 8, 2026 | Service Outage – Polaris NA SAST/SCA Scans Stuck in Issue Ingestion stateWe are pleased to confirm that the issue affecting the Polaris North America production environment has been resolved, and normal service has been restored as of 7:00 AM EDT on August 8, 2026. SAST and SCA scans are… | 4h 20m | Resolved |
| Aug 4, 2026 | Service Degradation – Hosted Black Duck SCAWe are pleased to confirm that the previously reported issue affecting scan processing performance for a subset of Hosted SCA customers has been fully resolved, and normal service has been restored as of 05:53 AM ET on… | 1h 4m | Resolved |
| Aug 1, 2026 | Scheduled Emergency Polaris MaintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jul 24, 2026 | Service Degradation – Polaris Scan ServiceWe are pleased to confirm that the previously reported issue affecting Polaris Scan Service has been fully resolved, and normal service has been restored. All systems are now operating as expected. Our teams will… | 90h 2m | Resolved |
| Jul 21, 2026 | Service Degradation – Polaris DAST ScansWe are pleased to confirm that the previously reported issue affecting Polaris DAST Scans has been fully resolved, and normal service has been restored as of 3:09 PM UTC. All systems are now operating as expected. Our… | 30 min | Resolved |
| Jul 19, 2026 | Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday, July 19, 2026The scheduled maintenance has been completed. | 1 min | Scheduled |
| Jul 10, 2026 | Service Degradation – Polaris FastSCA and SCA serviceThis incident has been resolved. | 1h 19m | Resolved |
| Jul 10, 2026 | Service Degradation – PolarisWe are pleased to confirm that the previously reported issue affecting some Polaris features has been fully resolved, and normal service has been restored as of 18:20 UTC by the third-party. All systems are now… | 1h 29m | Resolved |
| Jul 1, 2026 | Issue Affecting Continuous Dynamic SSO login serviceThe issue impacting SSO login service has been resolved. Service was restored at 2026/07/01 03:56 UTC. We’ll continue to monitor the service, if any issue ahead please feel free to let us know. Thanks for your… | 40 min | Resolved |
| Jun 29, 2026 | Scheduled Maintenance for Polaris on Monday, June 29, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 27, 2026 | Service Degradation – Polaris NA SAST (Scan Processing)We’re pleased to confirm that the previously reported issue affecting Polaris NA SAST scans has now been fully resolved, and service has been restored. All systems are operating normally as of now. Our teams will… | 3h 48m | Resolved |
| Jun 26, 2026 | Service Degradation – Polaris SAST Scan ServiceWe’re pleased to confirm that the previously reported issue affecting Polaris SAST scans has now been resolved, and service has been restored. All systems are operating normally. Our teams will continue monitoring to… | 1h 17m | Resolved |
| Jun 24, 2026 | Polaris North America Scans Experiencing Extended Run TimesThis incident has been resolved. | 22h 33m | Resolved |
| Jun 24, 2026 | Scheduled Maintenance Notice – Black Duck Binary Analysis SaaS and IP Address ChangeThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Jun 22, 2026 | Scheduled Maintenance for Polaris on Monday, June 22, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 21, 2026 | Service Degradation – Polaris NGWe’re pleased to confirm that the previously reported issue affecting Polaris NG scans has now been fully resolved, and service has been restored. All systems are operating normally as of 12:30 AM UTC. Our teams will… | 6h 44m | Resolved |
| Jun 21, 2026 | Scheduled Maintenance for Hosted Black Duck Servers will occur on Sunday June 21, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. - Black Duck SCA is upgraded to 2026.4.2. - Black Duck Alert is upgraded to 8.4.0. Thank you for being a Black Duck… | 6h 0m | Scheduled |
| Jun 18, 2026 | Scheduled Maintenance for Continuous Dynamic will occur on Thursday June 18, 2026The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 17, 2026 | Dashboarding and Reporting module has been experiencing issues in Europe (https://eu.polaris.blackduck.com)This incident has been resolved. All dashboards and reports are now restored to normal in the Polaris Europe instance. | 306h 15m | Resolved |
| Jun 15, 2026 | Black Duck SCA Hosted Server Maintenance for Customer Range "M-Z" on June 15, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Black Duck SCA Hosted Server Maintenance for Customer Range "M-Z" is completed. Thank you for being a Black Duck customer! For… | 1h 0m | Scheduled |
| Jun 13, 2026 | Scheduled Polaris Maintenance - Downtime ExpectedThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 11, 2026 | Service Degradation – BlackDuck HubWe’re pleased to confirm that the previously reported issue affecting Hub scans in EMEA region has now been fully resolved, and service has been restored. All systems are operating normally as of 1:08 pm UTC. Our… | 2h 48m | Resolved |
| Jun 11, 2026 | Black Duck SCA Hosted Server Maintenance for Customer Range "D-L" on June 11, 2026Our regularly scheduled maintenance window for Black Duck hosted systems has completed. Black Duck SCA Hosted Server Maintenance for Customer Range "D-L" on June 11, 2026 has completed. Thank you for being a Black… | 1h 0m | Scheduled |
| Jun 8, 2026 | Black Duck SCA Hosted Server Maintenance for Customer Range "A-C" on June 8, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 6, 2026 | Scheduled Polaris Maintenance - Downtime ExpectedThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 5, 2026 | Dashboarding and Reporting module has been experiencing issues in NA (https://polaris.blackduck.com)This incident has been resolved. | 479h 33m | Resolved |
| Jun 3, 2026 | Scheduled Polaris Maintenance - Downtime ExpectedThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 29, 2026 | Service Degradation – Polaris SCA Scan ServiceWe’re pleased to confirm that the previously reported issue affecting Polaris fAST SCA Scan Service has now been fully resolved, and service has been restored. All systems are operating normally as of [11 UTC]. Our… | 1h 30m | Resolved |
| May 28, 2026 | Service Degradation – Polaris Scan ServiceWe’re pleased to confirm that the previously reported issue affecting Polaris Scan Service has now been fully resolved, and service has been restored. All systems are operating normally as of [11 UTC]. Our teams will… | 17h 12m | Resolved |
| May 27, 2026 | Service Degradation – Polaris Scan ServiceWe’re pleased to confirm that the previously reported issue affecting Polaris scan has now been resolved, and service has been restored. The queue is cleared and scans are behaving normally. All systems are operating… | 9h 33m | Resolved |
| May 23, 2026 | Scheduled Polaris Maintenance on May 23, 2026 - Downtime ExpectedThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 21, 2026 | Service Degradation – PolarisWe were experiencing a service outage impacting Polaris services. Our teams detected the problem today at 5:27 AM EST. All systems are operating normally as of 5:30 AM EST. Our teams will continue monitoring to ensure… | 0 min | Resolved |
| May 20, 2026 | Service Outage – Polaris NG DAST ScanWe’re pleased to confirm that the previously reported issue affecting DAST Scans has now been fully resolved and service has been restored. All systems are operating normally as of 1:10 PM EST. Our teams will continue… | 32 min | Resolved |
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How to Read This All Blackduck Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before All Blackduck acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single All Blackduck outage in this window ran 19d 23h, against a mean recovery of 1d 5h. If you depend on All Blackduck in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.