Arctic Wolf Public Outage History
21 incidents recorded over the last 365 days, 21 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Arctic Wolf Public Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | Error Loading Intelligence Threat Feed and Threat Reports and Webinars in Unified PortalWe have resolved the issue affecting Unified Portal as of 11/03/26 20:54 UTC. All services are operating normally. Intelligence Threat Feeds, Threat Reports and Webinars page was unavailable for some customers. We have… | 18h 46m | Resolved |
| Oct 26, 2026 | Unified Portal and MSP Portal is inaccessible, GloballyWe have resolved the issue affecting [services] as of 10/27/26 02:35 UTC. All services are operating normally. A recent infrastructure configuration change caused service interruptions, resulting in the portals… | 17h 28m | Resolved |
| Oct 26, 2026 | AMED Console - Issue Loading Certain Managed Endpoint Dashboard TabsWe have resolved the issue affecting Managed Endpoint dashboards within the AMED console as of 10/26/26 20:41 UTC. All services are operating normally. A recent software update led to an unexpected data retrieval issue… | 1h 37m | Resolved |
| Oct 22, 2026 | Arctic Wolf Public Website UnavailableWe have resolved the issue affecting your ability to access Arctic Wolf Public Website via www.arcticwolf.com. Our Website is operating normally. We’re reviewing the incident to help prevent a recurrence. If you are… | 11 min | Resolved |
| Oct 20, 2026 | Device Policies not populating sporadically in AED Console for US regionWe have resolved the issue affecting your ability to view/update policies via Device Policy tab within AED Console as of 10/21/26 01:20 UTC. All services are operating normally. Our engineering team identified the… | 21h 7m | Resolved |
| Oct 19, 2026 | Logins impacted on the Aurora EDR console in APAC RegionThe issue affecting all logins on the Aurora EDR console has been fully resolved as of 19/10/2026 10:23 UTC. All services are operating normally. We apologize for any inconvenience caused Incident Window: 19/10/2026… | 3h 54m | Resolved |
| Oct 9, 2026 | Aurora EDR - new BDE Configuration and new rule delivery disruption in South America regionDuring normal maintenance an unexpected issue occurred in which users in South America region may have experienced issues viewing, creating and/or changing BDE rules. Existing endpoint protections and local detections… | 0 min | Resolved |
| Oct 9, 2026 | Arctic Wolf Agent Downloads failingThe issue affecting download of Arctic Wolf Agent for MacOS and Windows has been fully resolved as of 10/13/26 20:41 UTC. All services are operating normally. Incident Window: 10/09/26 14:36 UTC - 10/13/26 20:41 UTC | 118h 48m | Resolved |
| Oct 8, 2026 | Third party EDR tools flagging Risk Scan UtilityThe incident impacting Arctic Wolf Risk scan utilities being flagged by Third Party EDR tools has been resolved. Teams traced the issue to Third Party EDR tools flagging environments using legacy mode, Arctic Wolf… | 116h 52m | Resolved |
| Oct 5, 2026 | Aurora MTC Tenant Creation failingThe issue affecting MTC Tenant Creation in Japan region has been fully resolved as of 10/05/26 17:00 UTC. All services are operating normally. Incident Window: 10/05/26 02:00 UTC - 10/05/26 17:00 UTC 日本における MTC… | 5h 57m | Resolved |
| Oct 2, 2026 | Aurora Protect agent version 3.5 Memory Protection exclusions are not being appliedThe issue affecting Memory Protection exclusions within Aurora Protect agent version 3.5 has been fully resolved as of 10/07/26 14:08 UTC. All services are operating normally. Incident Window: 10/01/26 16:00 UTC -… | 117h 18m | Resolved |
| Oct 2, 2026 | Aurora Endpoint Console - Subset of fields experiencing a parsing errorThe issue affecting Aurora Endpoint Console has been fully resolved as of 10/02/26 14:50 UTC. All services are operating normally. Incident Window: 10/02/26 12:16 UTC - 10/02/26 15:00 UTC | 2h 32m | Resolved |
| Sep 8, 2026 | Unified Portal Inaccessible GloballyThe issue affecting Unified Portal accessibility has been fully resolved as of 09/08/2026 ~15:04 UTC. All services are operating normally. | 6h 23m | Resolved |
| Aug 26, 2026 | Incident view affected within Aurora Endpoint Defense ConsoleThe issue affecting Incidents View within Aurora Endpoint Defense Console has been fully resolved as of 08/26/26 20:01 UTC. All services are operating normally. Our teams are working on triaging the Incidents recorded… | 24h 0m | Resolved |
| Aug 24, 2026 | Aurora Endpoint Console - Subset of fields experiencing a parsing errorThe issue affecting Aurora Endpoint Console has been fully resolved as of 08/28/26 01:26 UTC. All services are operating normally and corrupted data has been restored. Incident Window: 08/24/26 15:05 UTC - 08/28/26… | 94h 8m | Resolved |
| Aug 10, 2026 | EU Trend Vision One Cloud Sensors unavailableThe issue affecting Trend Vision One Cloud Sensors in EMEA has been fully resolved as of 08/11/26 06:50 UTC. All services are operating normally. Incident Window: 08/10/26 10:00 UTC - 08/11/26 06:50 UTC | 30h 49m | Resolved |
| Aug 6, 2026 | ESET Sensor Connectivity IssueArctic Wolf resources have verified recovery of ESET Cloud sensors Connectivity. The incident is resolved. | 24h 28m | Resolved |
| Jul 23, 2026 | Cloud Sensor Ingestion DelaysUpstream Vendors report their incidents have resolved Arctic Wolf resources have verified recovery of ingestion for ESET and O365 Cloud Sensors. Incident Resolved | 18h 59m | Resolved |
| Jul 16, 2026 | View to subset of Arctic Wolf tickets impactedThe issue affecting your view to Arctic Wolf tickets has been fully resolved as of 07/16/26 20:02 UTC All services are operating normally. Incident Window: 07/16/26 13:19 UTC - 07/16/26 20:02 UTC | 4h 10m | Resolved |
| Feb 16, 2026 | Intermittent log in errors for Aurora EDR in some regionsThe issue affecting Aurora EDR log-ins has been fully resolved as of 02/16/25 16:51 UTC. All services are operating normally. Incident Window: 02/15/2026 23:10 UTC - 02/16/25 16:51 UTC | 3h 36m | Resolved |
| Feb 14, 2026 | Aurora Console Inaccessible GloballyThe issue affecting Aurora Console accessibility has been fully resolved as of 02/14/2026 05:25 UTC All services are operating normally. We apologize for any inconvenience caused Incident Window: 02/14/2026 00:00… | 3h 18m | Resolved |
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How to Read This Arctic Wolf Public Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Arctic Wolf Public acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Arctic Wolf Public outage in this window ran 4d 22h, against a mean recovery of 1d 6h. If you depend on Arctic Wolf Public in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.