Is Ashby Down?

This incident has been resolved. --- [2026-08-08T00:35:29.139Z] (identified) Certn has restored access for most affected accounts. A small number of accounts remain impacted and we're continuing to work with Certn to restore them --- [2026-08-07T19:11:00.195Z] (identified) Our Certn Assessment integration is currently unavailable due to an unexpected connection issue with Certn. We are working with them to resolve it.

This incident has been resolved. --- [2026-07-27T21:10:36.178Z] (identified) We are continuing to work on a fix for this issue. --- [2026-07-27T15:12:29.866Z] (identified) We have mitigated the issue, and response times have returned to normal. We will continue to work towards full resolution. --- [2026-07-27T14:56:43.995Z] (investigating) We are experiencing elevated latency on the Ashby API available at api.ashbyhq.com, requests may take longer to be processed or time out altogether. The Engineering team is investigating the issue.

All pending application submissions have been processed and the app is fully available. Maintenance is complete. --- [2026-07-18T17:48:42.686Z] (verifying) We've completed planned maintenance and are now processing the backlog of applications submitted during the read-only window. We are monitoring the system to ensure correct operations. --- [2026-07-18T16:00:07.831Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-18T15:00:12.092Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-14T23:15:25.409Z] (scheduled) On Saturday, July 18, from approximately 4PM to 6PM GMT (9AM to 11AM PST), Ashby will be in read-only mode (except for job applications, which can still be submitted). During this time, we will be changing our database infrastructure. Details below. *How will this impact my Ashby access?* You can log in and view all information in Ashby, but cannot modify or delete it. We’ve disabled the interface for common functionality that modifies or deletes data. In some cases, the interface may not be disabled but will error (safely) when clicked. ATS sync will be paused during this time, and we anticipate that ATS data will be up to date within 2 hours after the infrastructure change is complete. *How will this impact job applicants?* Hosted job boards, Ashby Job Board API, and submitting applications via the Ashby Customer API will continue to function. Applications submitted during maintenance will not be viewable in Ashby until after it is complete. *How will this impact candidates who are interviewing?* Candidates will not be able to use direct scheduling, availability links, and candidate experience surveys, and will be presented with a message to try again later. Calendar events and conference meeting links will not be impacted, but feedback cannot be submitted until the transition is complete. *How will this impact live integrations?* During this time, any API calls that modify Ashby data will fail with 500 errors. *How will this impact Ashby’s People Workflows add-on?* You can view employees, workflows, and tasks, but cannot modify them, so completing tasks and advancing workflow steps will be disabled. Workflow automation is also paused: in-flight workflows will not advance, scheduled steps and reminders will not fire, and automated actions will not run. Automation will resume and process any steps that were due once maintenance is complete. The new-employee portal will also be read-only, allowing users to view tasks but not complete tasks or complete their profile. *How will I know when read-only mode begins and ends?* We will provide in-app messaging, post updates to status.ashbyhq.com, and email updates throughout the transition. You can subscribe to email updates at status.ashbyhq.com. We appreciate your patience and understanding as we maintain Ashby’s reliability and speed. Please reach out to your customer success manager or support@ashbyhq.com with any questions.