Ashby Outage History
61 incidents recorded over the last 365 days, 56 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Ashby Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 7, 2026 | All-in-One Scheduling - Calendar Sync MaintenanceWe will be performing maintenance on our calendar scheduling systems on Friday November 6th, from 8:00pm Pacific Time to approximately 8:30pm Pacific Time. During this time, you can still schedule interviews in Ashby… | 30 min | Scheduled |
| Oct 26, 2026 | Platform LatencyThis incident has been resolved. | 59 min | Resolved |
| Oct 23, 2026 | Sporadic reports of Ashby unavailableThis incident has been resolved. | 2h 44m | Resolved |
| Oct 21, 2026 | Disruption to Dropbox Sign and BambooHR integrationsBambooHR has recovered, and its integration with Ashby is now working normally. Data updates and new-hire transfers are processing as expected. | 4h 38m | Resolved |
| Oct 21, 2026 | Disruption to AI featuresWe have completed recovery for requests affected during the incident. | 2h 8m | Resolved |
| Oct 21, 2026 | Delayed updates to reporting dataReports and dashboards are now up to date, and updates are running normally. Thank you for your patience. | 28 min | Resolved |
| Oct 15, 2026 | Job Board Application Submission Errors## **Summary** For approximately 43 minutes, some applicants were unable to submit applications on Ashby-hosted job boards. The issue lasted from 11:29 PM UTC on October 14 to 12:12 AM UTC on October 15. ## **Why did… | -42 min | Resolved |
| Oct 6, 2026 | Availability slow or failing to load for candidate bookingCandidate booking is operating normally. | 45 min | Resolved |
| Oct 5, 2026 | Delays in updated data appearing in AshbyThis incident has been resolved. | 3h 56m | Resolved |
| Sep 22, 2026 | Ashby is unavailable or slow to load in South East Asia due to upstream providerThis incident has been resolved. | 142h 51m | Resolved |
| Sep 21, 2026 | Ashby is unavailable in South East AsiaThis incident has been resolved. | 3h 3m | Resolved |
| Sep 10, 2026 | Degraded functionality on bulk candidate importSome customers are experiencing degraded functionality when importing candidates in bulk. We have implemented a fix and are monitoring the system to confirm the issue is resolved. | -35 min | Resolved |
| Aug 31, 2026 | All-in-One: Elevated Dropbox Sign ErrorsOur upstream provider has resolved the issue. | 27 min | Resolved |
| Aug 7, 2026 | Certn Integration UnavailableThis incident has been resolved. | 41h 49m | Resolved |
| Jul 27, 2026 | Elevated Ashby API LatencyThis incident has been resolved. | 6h 16m | Resolved |
| Jul 18, 2026 | Ashby read-only due to infrastructure maintenanceAll pending application submissions have been processed and the app is fully available. Maintenance is complete. | 2h 0m | Scheduled |
| Jul 16, 2026 | Some SSO sign-ins may failThis incident has been resolved. | 2h 20m | Resolved |
| Jul 13, 2026 | Long-Running Loading Screens and TimeoutsFor approximately 11 minutes from 10:19 AM PDT to 10:30 AM PDT, Ashby users experienced long-running loading screens and, in some cases, errors. This was the result of requests to our servers taking too long to respond… | 0 min | Resolved |
| Jul 8, 2026 | Structured resume parsing unavailableThis incident has been resolved. Resumes that failed to parse during the incident have been backfilled. | 3h 37m | Resolved |
| Jul 6, 2026 | Candidate PDF Export ErrorsFrom 11:30am until 1:40pm PDT, candidate PDF exports failed with a generic message. The cause of this issue has already been identified and fixed. | -136 min | Resolved |
| Jul 1, 2026 | Sporadic reports of Ashby unavailableOur upstream provider, Cloudflare, has implemented a fix and our tests indicate they have resolved the issue. | 5h 54m | Resolved |
| Jul 1, 2026 | Degraded performance in Sydney region due to issues with upstream providerWe've confirmed Ashby is available again in the Sydney region. We will work with our upstream provider to understand what happened. | 13 min | Resolved |
| Jun 27, 2026 | All-in-One Scheduling - Calendar Sync MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 24, 2026 | DropBox Sign updates not reflecting in AshbyThis incident has been resolved. | 1h 4m | Resolved |
| Jun 24, 2026 | Delays for some Email and Slack NotificationsWe're experiencing an issue sending Slack and email notifications for interview reminders between 4:00PM and 7:00PM (UTC) | -3011 min | Resolved |
| Jun 24, 2026 | Delays for some Email and Slack NotificationsWe're experiencing an issue sending Slack and email notifications for interview reminders between 4:00PM and 5:00PM (UTC) | -129 min | Resolved |
| Jun 19, 2026 | Conditional offer fields do not respect conditionsThis incident has been resolved. | 32 min | Resolved |
| Jun 19, 2026 | Degraded integrationsIntegrations degraded due to an infrastructure issue. Affected services include Google Workspace integration (including sending via Gmail); ATS syncs; autocomplete for candidate resumes/locations; and some AI features. | 0 min | Resolved |
| Jun 18, 2026 | Scheduled Maintenance: E-Signature Offers and Documents may be impacted 5:00-6:00 PM Pacific.The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 16, 2026 | All-in-One & Analytics - problems loading saved dashboardsThis incident has been resolved. | 1h 0m | Resolved |
| Jun 15, 2026 | Job pages not working in Safari## **Summary** On Monday, June 15, from approximately 4:00 AM PDT to 10:26 AM PDT, Safari and iOS users encountered an error with embedded and Ashby-hosted job boards \([jobs.ashbyhq.com](http://jobs.ashbyhq.com)\) and… | 2h 16m | Resolved |
| Jun 2, 2026 | AI Notetaker Issues Due to Upstream ProviderThis incident has been resolved. | 7h 1m | Resolved |
| Jun 1, 2026 | Ashby Unavailable## **Summary** On Sunday, May 31st, at 10pm PST, Ashby was slow and had a high error rate for approximately 1 hour, from 10pm to 11:10pm \(PST\). During this time, the Ashby main application would have been slow, and… | 2h 30m | Resolved |
| May 29, 2026 | Elevated error rate on job board APIThis incident has been resolved. | 2h 13m | Resolved |
| May 28, 2026 | Notes cannot be created by external recruitersThis incident has been resolved. | 1h 40m | Resolved |
| May 15, 2026 | Issues editing the hiring teamThis incident has been resolved. | 48 min | Resolved |
| May 15, 2026 | Some columns are unavailable in Application ReviewThis incident has been resolved. | 39 min | Resolved |
| Apr 29, 2026 | Scheduled Maintenance: E-Signature Offers may be impacted 5:00-6:00 PM Pacific.The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 31, 2026 | Some Resumes Slow to UploadThe issue has been resolved. | 1h 29m | Resolved |
| Mar 24, 2026 | AI Notetaker Unavailable Due to Upstream ProviderThis incident has been resolved. | 3h 7m | Resolved |
| Mar 24, 2026 | Candidates Scheduled with Unavailable Interviewers### **Summary** For a brief period on Monday, March 24, and from Tuesday, March 25 to Thursday, March 27, 2026, Ashby's scheduling features displayed incorrect interviewer availability for a subset of organizations… | 0 min | Resolved |
| Mar 12, 2026 | Candidate pipeline unavailableThe incident has been resolved. | 27 min | Resolved |
| Mar 12, 2026 | All-in-One - Embedded Job Boards failing to loadThis incident has been resolved. | 11 min | Resolved |
| Mar 4, 2026 | Delays in generating meeting transcriptsThis incident has been resolved. | 44 min | Resolved |
| Feb 24, 2026 | All-in-one - Errors when bulk enrolling in sequencesThis incident has been resolved. | 1h 0m | Resolved |
| Feb 20, 2026 | Delays in Workday HRIS SyncThis incident has been resolved. | 46 min | Resolved |
| Feb 13, 2026 | All-in-One: Native E-signature Experiencing ErrorsThe issue has been resolved by the upstream provider. | 5h 5m | Resolved |
| Feb 12, 2026 | All-in-One & Analytics - Delays in Reporting DataResolved: Reporting data is now up to date. Thank you for your patience. | 2h 15m | Resolved |
| Feb 4, 2026 | All-in-One & Analytics: Intermittent Downgraded PerformanceThis incident has been resolved. | 59 min | Resolved |
| Jan 22, 2026 | All-in-One: Microsoft Outage Causing Delays in M365 Email and Calendar SyncThis incident has been resolved. | 15h 15m | Resolved |
| Jan 20, 2026 | Delays With Data SyncThis incident has been resolved. | 6h 19m | Resolved |
| Jan 6, 2026 | All-In-One: Issues with Offer LettersWe've implemented a fix and verified offer templates and workflows are working. | 28 min | Resolved |
| Jan 2, 2026 | All-In-One: Issues sending E-SignaturesDropbox Sign has resolved their downtime, and we've verified e-signature works in Ashby. | 2h 23m | Resolved |
| Dec 16, 2025 | Issues with viewing candidate profiles and sending emailsWe saw elevated errors loading candidate profiles and sending emails starting at 12:08 UTC. We resolved this at 12:56 UTC. | 0 min | Resolved |
| Dec 5, 2025 | Ashby Unavailable Due to Upstream ProviderThis incident has been resolved. | 39 min | Resolved |
| Dec 4, 2025 | All-in-One - Elevated Errors When Accessing Application ReviewThis incident has been resolved. | 1h 52m | Resolved |
| Dec 3, 2025 | Degraded performance in NYC region due to issues with upstream providerCloudflare's scheduled maintenance is finished, and we're no longer seeing any service degradation. | 3h 4m | Resolved |
| Dec 2, 2025 | Ashby Hosted Job Boards Temporarily UnavailableAshby-hosted job boards are operational again. We have identified the root cause and are addressing it. | 7 min | Resolved |
| Nov 20, 2025 | Ashby UnavailableWe have noticed increased errors loading https://app.ashbyhq.com. The issue has been resolved and the app is responsive again. | 0 min | Resolved |
| Nov 17, 2025 | [Retroactive] Scheduling ErrorsWe have resolved an issue that caused errors with manually rescheduling candidates between 9:10 AM and 10:30 AM UTC. | 0 min | Resolved |
| Nov 7, 2025 | Intermittent Application DegradationWe have deployed changes that mitigate this issue. | 6h 28m | Resolved |
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How to Read This Ashby Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Ashby acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Ashby outage in this window ran 5d 22h, against a mean recovery of 5h 21m. If you depend on Ashby in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.