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Is Atera Down?

SaaSLive status, outages, and incident history

No. Atera is up right now.

Every monitored Atera system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · every 60s

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Official Atera status page
How we know: the official Atera status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Atera Status Summary

As of 22:24 UTC on 9 November 2026, Atera is operational. PulsAPI checked Atera's official status page and found 16 of 16 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Atera, counting degraded performance as up. The latest incident, "Connection timeouts to app.atera.com", was on Oct 27, 2026 and lasted 52 min.

Cite as: PulsAPI, “Atera status”, checked 9 November 2026, 22:24 UTC. https://www.pulsapi.com/services/atera

Atera Component Status

The main Atera systems on this page. All 16 are operational right now.

16operational
Academy
Operational
Admin Console GUI
Operational
AI Copilot
Operational

13 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking API Service, Community Site, Email Security Services, PSA Services » Billing, PSA Services » End User Customer Portal, PSA Services » Helpdesk, PSA Services » Reports, Remote Control, RMM Services » Agents Health, RMM Services » Main Dashboard, RMM Services » System Alerts, Robin, and 1 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Atera Outages & Incidents

Incident history from the official Atera status page, including resolution updates.

Connection timeouts to app.atera.comResolved Oct 27, 2026 · 52 minResolved

This incident has been resolved. --- [2026-10-27T11:23:09.378-04:00] (monitoring) Cloudflare implemented a fix. More details can be found at: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew --- [2026-10-27T10:39:46.101-04:00] (investigating) Some customers are unable to access app.atera.com. Cloudflare has identified a third-party issue affecting traffic that passes through external vendor firewalls after recent firmware upgrades. Affected customers may see: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) Cloudflare advises that this can only be resolved through changes on the customer side, in the firewall software or network configuration. If you’re affected, please check with your firewall vendor or network team. More details can be found at: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

Degraded Login PerformanceResolved Oct 19, 2026 · 25h 7mResolved

This incident has been resolved. --- [2026-10-19T14:56:11.879-04:00] (monitoring) We are continuing to monitor for any further issues. --- [2026-10-19T10:21:44.692-04:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-19T03:37:27.494-04:00] (identified) We made some changes at the database level to address the performance issue. We are now closely watching the results and will provide another update soon. --- [2026-10-19T02:57:58.256-04:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-10-19T02:27:49.256-04:00] (investigating) We are currently experiencing slow or failing logins. Some users may be unable to sign in or may see long loading times. Our team is investigating and we will share an update shortly.

2FA SMS Verification Delivery IssueResolved Oct 8, 2026 · 138h 21mResolved

This incident has been resolved. --- [2026-10-08T08:48:33.242-04:00] (investigating) We are currently experiencing delays with 2FA SMS verification codes for services including the Work From Home feature, due to a partial outage with Twilio, our third-party provider.

Atera Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Atera incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 1 day with incidentsNov 9

Going further back: Atera uptime by month and every recorded Atera outage.

Live Atera Outage Reports

Problems reported by engineers using Atera. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Atera problems reported yet.

Something wrong with Atera on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Atera

Atera publishes a public status page at status.atera.com covering 18 components, including Main Dashboard, RMM Services and Helpdesk. PulsAPI tracks Atera outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Atera uptime at 100.00%. Response times, incident history, and SLA tracking for Atera are available on the PulsAPI dashboard.

Atera Status FAQ

Is Atera down right now?

The verdict at the top of this page comes from the latest poll of the official Atera status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Atera is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Atera recovers.

How do I check Atera uptime history?

PulsAPI tracks Atera uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Atera changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Atera outages?

PulsAPI reads the official Atera status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Atera components?

Yes. PulsAPI monitors 16 individual Atera components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Atera goes down?

Yes. Create a free account and subscribe to Atera: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Atera to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Atera problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Atera?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Atera plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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