Atera Outage History
16 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Atera Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 27, 2026 | Connection timeouts to app.atera.comThis incident has been resolved. | 52 min | Resolved |
| Oct 19, 2026 | Degraded Login PerformanceThis incident has been resolved. | 25h 7m | Resolved |
| Oct 8, 2026 | 2FA SMS Verification Delivery IssueThis incident has been resolved. | 138h 21m | Resolved |
| Jun 22, 2026 | Degraded Performance for Ticket ConversationsThis incident has been resolved | 3h 11m | Resolved |
| Jun 11, 2026 | Payment Processing Issue (Duplicate Charges)This incident has been resolved. | 282h 37m | Resolved |
| Jun 9, 2026 | Unexpected Device Availability AlertsThis incident has been resolved. | 4h 59m | Resolved |
| Apr 2, 2026 | Service Disruption Affecting US CustomersThe issue has been identified and resolved. | 3h 23m | Resolved |
| Mar 9, 2026 | Intermittent login issuesThis incident has been resolved. | 1h 57m | Resolved |
| Mar 9, 2026 | PSA Ticketing pageThis incident has been resolved. | 1h 22m | Resolved |
| Feb 22, 2026 | Auth0 Login fail issueThis incident has been resolved. | 2h 25m | Resolved |
| Feb 11, 2026 | Degraded / Slow GUI performanceThis incident has been resolved. | 1h 42m | Resolved |
| Jan 12, 2026 | Stability issues for EU & UK regionsThis incident has been resolved. | 3h 19m | Resolved |
| Jan 12, 2026 | Login issues for EU & UK regionsThis incident has been resolved. | 1h 10m | Resolved |
| Jan 5, 2026 | Splashtop Service InterruptionThis incident has been resolved. | 24 min | Resolved |
| Dec 5, 2025 | Cloudflare Outage Impacting ServicesThis incident has been resolved. | 1h 6m | Resolved |
| Nov 18, 2025 | Cloudflare Outage Impacting ServicesThis incident has been resolved. | 3h 56m | Resolved |
Hear about the next one while it is open
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How to Read This Atera Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Atera acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Atera outage in this window ran 11d 18h, against a mean recovery of 1d 5h. If you depend on Atera in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.