Is Atlantic.Net Down?

Microsoft has released the following resolution statement: "This issue is resolved in Windows updates released on and after September 14, 2026 such as KB5129195. We recommend you install the latest Windows update for your device as it contains important improvements and issue resolutions, including this one." For more information, please see: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5124008-windows-11-24h2-25h2-security-update --- [2026-09-14T13:56:59.700-04:00] (monitoring) Microsoft has confirmed an issue with its September 2026 Windows Security Updates that may cause Remote Desktop Services (RDS) to become unstable or stop responding on affected Windows Servers. Symptoms may include failed RDP connections, sign-in issues, or servers becoming unresponsive after the update is installed. This issue originates with the Microsoft security update and is currently pending remediation from Microsoft. Atlantic.Net is unable to correct the underlying issue or provide a permanent resolution. For customers with Managed Hardware or Services, Atlantic.Net Support can reboot an affected server upon request. A reboot may temporarily restore RDP functionality, but it does not resolve the underlying issue and the problem may recur. Please see our contact info below to request a reboot. Note that customers with On-Demand Cloud VMs can perform a reboot of their VM through the Cloud Control Panel if needed. See here for instructions: https://www.atlantic.net/vps-hosting/atlantic-net-cloud-how-to-soft-or-hard-reboot-a-atlantic-net-cloud-server/ Microsoft is actively working on a permanent resolution and has not yet provided a release date. We will continue to monitor Microsoft's updates and provide additional information as it becomes available. Support Contact Info Email: support@atlantic.net Toll-Free: 1-888-618-DATA (3282) International: +1-321-206-3734

Atlantic.Net's goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below scheduled maintenance. --- Maintenance Details --- Location: Orlando Start Date & Time: Tuesday, November 10, 2026 @ 11:00 PM EST End Date & Time: Wednesday, November 11, 2025 @ 12:00 AM EST Duration: 1 Hour --- Purpose for Maintenance --- Our Engineering team will be performing a scheduled upgrade of the Atlantic.Net ticketing platform and its supporting servers. This maintenance will update the platform to a newer software release, apply security updates and bug fixes, and enable additional platform features and functionality. The supporting server environment will also be updated as needed to ensure continued stability, security, and compatibility with the upgraded platform. --- Expected Impact --- During this maintenance window, several features will be intermittently unavailable: - Ticketing - Billing - Device monitoring If you have an urgent matter during this period, our team is also available via phone at the number(s) listed below. --- Customer Support --- If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department. Toll Free: (888) 618-3282 International: +1-321-206-3734 Email: support@atlantic.net Downtime for these features is not expected for the whole duration of the maintenance.