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Is Cloudways Down?

Cloud InfrastructureLive status, outages, and incident history

Degraded. Cloudways is up but having problems.

Cloudways is reporting degraded performance as of October 11, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive · 60s while moving1 active incident

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How we know: the official Cloudways status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Cloudways Component Status

2 of 15 Cloudways components are impaired. Worst problems listed first.

2degraded13operational
Cloud Providers » Vultr
Degraded
Cloudways Cloud Platform Service
Degraded
Add-on Services » Cloudflare Enterprise
Operational

12 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Add-on Services » DNS Made Easy, Add-on Services » Elastic Email, Add-on Services » Rackspace Email, Add-on Services » Stackpath, Cloud Providers » AWS, Cloud Providers » DigitalOcean, Cloud Providers » Google Cloud, Cloud Providers » Linode, Cloudways API, Cloudways Cloud Platform Console, Cloudways Home, Cloudways Support.

See all of them free

Component statuses may change independently during partial outages.

Recent Cloudways Outages & Incidents

Incident history from the official Cloudways status page, including resolution updates.

Degradation Impacting Vultr Server OperationsStarted Oct 1, 2026Investigating

We are currently investigating an issue impacting upstream API requests to Vultr. As a result, server management operations involving Vultr instances including launching new servers, cloning existing servers, and executing reboots may time out or fail. Active, running Vultr servers and hosted applications are unaffected and operating normally, as only administrative management actions are impacted. Our team is actively monitoring the upstream response, and we will provide another update as soon as more information becomes available.

Degraded Service Affecting Elastic Email Add-onResolved Sep 1, 2026 · 17h 37mResolved

This incident has been resolved. --- [2026-09-01T07:47:35.056Z] (monitoring) Service has been restored for the Elastic Email add-on, and delivery systems are returning to normal operations. We are actively monitoring performance to guarantee full stability. Thank you for your patience while we verify complete restoration. --- [2026-09-01T07:42:22.048Z] (investigating) We are aware of an ongoing upstream issue with Elastic Email that is temporarily impacting email delivery for affected Cloudways accounts. Upstream engineers are actively investigating, and our team is closely following their progress. Further updates will be posted here shortly. Thank you for your patience while this is being resolved.

Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)Resolved Aug 30, 2026 · 94h 23mResolved

This incident has been resolved. --- [2026-08-31T06:48:16.603Z] (monitoring) The issue with adding new domains and DNS records in the DNS Made Easy add-on has been resolved. We are monitoring the add-on to ensure stability. --- [2026-08-30T10:52:04.444Z] (identified) We are currently encountering an issue with adding domains and the records in DNS Made Easy addon. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available.

Cloudways Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Cloudways incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Jul 13100.00% average · 62 days with incidentsOct 11

Going further back: Cloudways uptime by month and every recorded Cloudways outage.

Live Cloudways Outage Reports

Problems reported by engineers using Cloudways. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Cloudways problems reported yet.

Are you seeing Cloudways problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Cloudways

Cloudways is a managed cloud hosting platform simplifying deployment on AWS, GCP, DigitalOcean, Linode, and Vultr with one-click WordPress and PHP application management. Cloudways outages affect hosted web applications globally. Track Cloudways status and outages here.

Over the past 30 days, PulsAPI has measured Cloudways uptime at 100.00%. Response times, incident history, and SLA tracking for Cloudways are available on the PulsAPI dashboard.

Cloudways Status FAQ

Is Cloudways down right now?

The verdict at the top of this page comes from the latest poll of the official Cloudways status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Cloudways is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Cloudways recovers.

How do I check Cloudways uptime history?

PulsAPI tracks Cloudways uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Cloudways changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Cloudways outages?

PulsAPI reads the official Cloudways status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Cloudways components?

Yes. PulsAPI monitors 15 individual Cloudways components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Cloudways goes down?

Yes. Create a free account and subscribe to Cloudways: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Cloudways to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Cloudways problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Cloudways?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Cloudways plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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