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Is Atlassian Jira Service Management Down?

SaaSLive status, outages, and incident history

Degraded. Atlassian Jira Service Management is up but having problems.

Atlassian Jira Service Management is reporting degraded performance as of August 24, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive, rechecked every 60s1 active incident
Get alerted when Atlassian Jira Service Management recoversOfficial Atlassian Jira Service Management status page
How we know: the official Atlassian Jira Service Management status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Atlassian Jira Service Management Component Status

1 of 11 Atlassian Jira Service Management components are impaired. Worst problems listed first.

1degraded10operational
Jira Service Management Email Requests
Degraded
Assets
Operational
Assist
Operational

8 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Authentication and User Management, Automation for Jira, Jira Service Management Web, Opsgenie Alert Flow, Opsgenie Incident Flow, Purchasing & Licensing, Service Portal, Signup.

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Component statuses may change independently during partial outages.

Recent Atlassian Jira Service Management Outages & Incidents

Incident history from the official Atlassian Jira Service Management status page, including resolution updates.

Degraded performance of NotificationsStarted Aug 24, 2026Investigating

Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence. --- [2026-08-24T19:22:47.560Z] (investigating) We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.

Performance and access related issues with JiraResolved Aug 7, 2026 · 1h 21mResolved

On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers. --- [2026-08-07T12:22:30.739Z] (monitoring) Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier. --- [2026-08-07T11:30:55.391Z] (investigating) We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.

Degraded performance of JIRAResolved Aug 7, 2026 · 13 minResolved

On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers. --- [2026-08-07T01:39:43.453Z] (monitoring) The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability. --- [2026-08-07T01:33:21.197Z] (investigating) We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

Atlassian Jira Service Management Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Atlassian Jira Service Management incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
May 2691.93% average · 18 days with incidentsAug 24

Going further back: Atlassian Jira Service Management uptime by month and every recorded Atlassian Jira Service Management outage.

Live Atlassian Jira Service Management Outage Reports

Problems reported by engineers using Atlassian Jira Service Management. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Atlassian Jira Service Management problems reported yet.

Are you seeing Atlassian Jira Service Management problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Atlassian Jira Service Management

Jira Service Management (formerly Jira Service Desk) is Atlassian's ITSM platform used by 45,000+ teams for IT help desks, incident management, and change management. JSM outages prevent IT teams from logging and routing support tickets. Track Jira Service Management status and outages here.

Over the past 30 days, PulsAPI has measured Atlassian Jira Service Management uptime at 99.99%. Response times, incident history, and SLA tracking for Atlassian Jira Service Management are available on the PulsAPI dashboard.

Atlassian Jira Service Management Status FAQ

Is Atlassian Jira Service Management down right now?

PulsAPI checks Atlassian Jira Service Management every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Atlassian Jira Service Management status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Atlassian Jira Service Management is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Atlassian Jira Service Management recovers.

How do I check Atlassian Jira Service Management uptime history?

PulsAPI tracks Atlassian Jira Service Management uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.99%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Atlassian Jira Service Management.

How fast does PulsAPI detect Atlassian Jira Service Management outages?

PulsAPI polls the official Atlassian Jira Service Management status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Atlassian Jira Service Management components?

Yes. PulsAPI monitors 11 individual Atlassian Jira Service Management components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Atlassian Jira Service Management goes down?

Yes. Create a PulsAPI account and subscribe to Atlassian Jira Service Management. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Atlassian Jira Service Management status changes.

How do I report an issue with Atlassian Jira Service Management to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Atlassian Jira Service Management problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Atlassian Jira Service Management?

Yes. PulsAPI's Starter plan includes up to 25 monitored services with Slack and email alerts, and the 30-day free trial requires no credit card. You can monitor Atlassian Jira Service Management alongside up to 24 other services at pulsapi.com/signup.

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