Bazaarvoice Outage History
49 incidents recorded over the last 365 days, 48 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Bazaarvoice Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 1, 2026 | Daylight Savings MaintenanceBazaarvoice underwent scheduled maintenance to our review submission service on Sunday, November 1st from 12:55 AM CDT to approximately 3:00 AM CST. During this time, clients may have noticed delays in publishing or… | 1 min | Scheduled |
| Nov 1, 2026 | Degradation - Delay in bulk export data feedsBazaarvoice has confirmed that issues related to feed delivery and insights dashboards are now remediated, and that no subsequent delays are expected for upcoming scheduled feeds. This is the final update. If you have… | 39h 33m | Resolved |
| Oct 21, 2026 | Stale data in reporting templates.This incident has been resolved. | 43h 59m | Resolved |
| Oct 19, 2026 | Bazaarvoice blank Standard Client Feeds (SCF)Bazaarvoice has verified that an issue with blank Standard Client Feeds (SCF) has been resolved. [1434] If you have any questions, please contact Bazaarvoice Support via any of the methods included… | -4 min | Resolved |
| Oct 5, 2026 | Delay in Bulk Export FeedsBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 37h 57m | Resolved |
| Sep 16, 2026 | Visual Issues in Portal > Insights dashboardsBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. For clients not seeing the fix reflected, please clear your browser cookies and cache before… | 1h 3m | Resolved |
| Sep 16, 2026 | Portal Reports are not accessibleBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 4h 51m | Resolved |
| Sep 11, 2026 | Partial Degradation - Content not syndicatingBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 72h 47m | Resolved |
| Sep 7, 2026 | Degradation – Monthly Conversion data for August not displayed in Insights > Conversion dashboardBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 33 min | Resolved |
| Sep 1, 2026 | Degradation - Reviews not returning in Conversations APIBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 312h 7m | Resolved |
| Aug 30, 2026 | Delayed Data Processing on Insights DashboardBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 34h 41m | Resolved |
| Aug 26, 2026 | MPS form broken slidersBazaarvoice has applied an MPS fix which has been released to production. Clients can now deploy the latest MPS v4.17.3 from config Hub to view the latest changes. This is the final update. [1419] If you have any… | 12h 31m | Resolved |
| Aug 18, 2026 | Multiple services down in US and EUBazaarvoice identified an issue earlier today that may have caused temporary connectivity problems for some services. Our Engineering team has already rolled back the change that caused it, and service has been… | 30 min | Resolved |
| Aug 4, 2026 | BULK Feed Delivery Delay — US RegionBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 25h 57m | Resolved |
| Jul 24, 2026 | Degradation - Bazaarvoice Plugin for ShopifyBazaarvoice has verified that the issue has been resolved and the Shopify BV App service is functioning as expected. We will be closing this incident. This is the final update. If you have any questions, please… | 89h 18m | Resolved |
| Jul 21, 2026 | Portal Insights DegradationBazaarvoice has verified that the issue has been resolved and all services are fully functioning. As the issue is not expected to recur, we are closing this incident. This is the final update. If you have any… | 1h 44m | Resolved |
| Jul 9, 2026 | Connections Portal was not availableBazaarvoice has verified that the issue has been resolved and all services are fully functioning. This is the final update. | 25h 44m | Resolved |
| Jul 2, 2026 | Degradation - Some User Generated Content Missing from Displayable Content Export.Bazaarvoice has completed remediation of the Displayable Content Export (DCE) data synchronization issue. All impacted records were restored to their correct state across all affected content regions. This is the final… | 361h 57m | Resolved |
| Jun 23, 2026 | Delayed updates to Insights: Network and Sentiments dashboardsBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 4h 57m | Resolved |
| May 29, 2026 | Degradation – Catalog data ingestion issueDegradation – Catalog data ingestion issue Resolved - We have verified that all services are fully restored and functioning normally. This incident is now closed. <br> This is the final update regarding this issue… | 150h 3m | Resolved |
| May 8, 2026 | Partial Outage – Newly submitted UGCWe have verified that all services are fully restored and functioning normally. This incident is now closed. <br> This is the final update regarding this issue. <br> If you have any questions, please contact… | 71h 18m | Resolved |
| Apr 28, 2026 | Degradation - Recent data missing in Export Feeds and Network Reports/Insights data starting April 25thBazaarvoice has successfully delivered all the missing feeds and all the missing data has been back-filled. No further disruptions have been observed. This is the final update. If you have any questions, please… | 133h 48m | Resolved |
| Apr 27, 2026 | Degradation - Bazaarvoice Portal Login was unavailable to SSO usersBazaarvoice has verified that the issue has been resolved and all services are fully functioning, so we are closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice… | 50h 4m | Resolved |
| Apr 24, 2026 | Degradation - Product and Review Display ImpactBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 141h 31m | Resolved |
| Apr 22, 2026 | Social Alerts BacklogBazaarvoice identified and resolved an issue of backlogged Social Alerts(review approved/rejected emails etc.) dating back to October 2025 for clients in the c2 cluster. This backlog was cleared up during a deployment… | -935 min | Resolved |
| Apr 13, 2026 | Degradation - Portal ReportsBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 34h 46m | Resolved |
| Apr 7, 2026 | Degradation - Portal AlertsBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 68h 5m | Resolved |
| Apr 7, 2026 | Degradation - Delayed ReportsBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 71h 5m | Resolved |
| Mar 30, 2026 | Conversations DegradationBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 40h 41m | Resolved |
| Mar 26, 2026 | Degradation – Stale data in Reports and Insights dashboardsBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 36h 19m | Resolved |
| Mar 15, 2026 | Degradation - Delay in review processingBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 245h 55m | Resolved |
| Mar 4, 2026 | Degradation - Portal Insights delaysBazaarvoice has resolved the stale data issues of the Insights application in the Bazaarvoice Portal. Scheduled reports and Insights dashboards are now working as expected. This is the final update. If you have any… | 51h 33m | Resolved |
| Mar 2, 2026 | Degradation: Intermittent login failure when accessing PortalBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 553h 29m | Resolved |
| Feb 27, 2026 | Degradation - Portal Reports missing product dataThis incident has been resolved. | 462h 14m | Resolved |
| Feb 25, 2026 | Portal Reporting has currently been impactedThis incident has been resolved. | 335h 38m | Resolved |
| Feb 23, 2026 | Outage - Reports down within the PortalBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 40h 59m | Resolved |
| Feb 17, 2026 | Degradation – Content ModerationBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 64h 12m | Resolved |
| Feb 6, 2026 | Degradation - Product status issueBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 69h 3m | Resolved |
| Feb 4, 2026 | Recurring Report IssueBazaarvoice engineering has confirmed that all affected reports have now been rerun for clients. As the issue is resolved and remediation is now complete, this incident is closing. This is the final update. For any… | 44h 46m | Resolved |
| Feb 3, 2026 | Portal Login Issues and Related ImpactsBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 3h 43m | Resolved |
| Jan 28, 2026 | Degradation - Vibe Portal Login IssuesBazaarvoice has resolved the Vibe Portal login issues and all services are fully functioning. We are closing this incident. This is the final update. [1368] If you have any questions, please contact Bazaarvoice… | 50 min | Resolved |
| Jan 19, 2026 | Degradation - 24 hour content delay within the Portal: Insights applicationBazaarvoice has resolved the issue that was causing a degradation of the Portal: Insights application to have a 24 hour delay to the data available in Insights. The Portal - Insights application is now working as… | 24h 23m | Resolved |
| Jan 6, 2026 | Portal daily reports delayedBazaarvoice has verified that the issue has been resolved and all services are fully functioning. This incident is now closed. This is the final update. If you have any questions, please contact Bazaarvoice Support… | 4h 48m | Resolved |
| Jan 5, 2026 | Portal daily reports delayedBazaarvoice has verified that the issue has been resolved and all services are fully functioning. This incident is now closed. This is the final update. If you have any questions, please contact Bazaarvoice Support… | 6h 12m | Resolved |
| Dec 11, 2025 | Outage - Support Portal was down In ProductionBazaarvoice has verified that the issue has been resolved and all Portal services are fully functioning. This incident is now closed. This is the final update. [1362] If you have any questions, please contact… | 10h 6m | Resolved |
| Nov 20, 2025 | Outage - Support Portal Down In ProductionBazaarvoice has verified that the Portal issue has been resolved and all services are fully functioning, so we are closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice… | 4h 38m | Resolved |
| Nov 19, 2025 | Contextual Commerce service outageBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 63h 50m | Resolved |
| Nov 7, 2025 | Degradation - Content delay within Portal: Manage Content applicationBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support. | 7h 27m | Resolved |
| Nov 5, 2025 | Delay in Google Seller Rating exportsBazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via… | 24h 25m | Resolved |
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How to Read This Bazaarvoice Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Bazaarvoice acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Bazaarvoice outage in this window ran 23d 1h, against a mean recovery of 3d 10h. If you depend on Bazaarvoice in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.