Every monitored Bazaarvoice system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.
Operational·Checked 12m ago·Live, rechecked every 60s
How we know: the official Bazaarvoice status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works
Bazaarvoice Component Status
The main Bazaarvoice systems on this page. All 20 are operational right now.
20operational
Bazaarvoice Portal » Brand Edge
Operational
Bazaarvoice Portal » Configuration Hub
Operational
Bazaarvoice Portal » Connections
Operational
17 more components tracked
Their status is in the bar above. Free accounts see every component by name.
Also tracking Bazaarvoice Portal » Portal Applications, Bazaarvoice Portal » Try It and Retailer Sampling, Bazaarvoice Portal » Workbench, Brand Community Sampling » Branded Sampling Portal, Brand Community Sampling » Content Submission, Brand Community Sampling » Email Notifications, Conversations Platform » API Services, Conversations Platform » Content Display, Conversations Platform » Content Submission, Conversations Platform » Email Notifications, Conversations Platform » Feed Processing, Conversations Platform » Moderation Service, and 5 more.
Component statuses may change independently during partial outages.
Recent Bazaarvoice Outages & Incidents
Incident history from the official Bazaarvoice status page, including resolution updates.
Uptime history4 days observed
Aug 8100.00% averageAug 11
BULK Feed Delivery Delay — US RegionResolved Aug 4, 2026 · 25h 57mResolved
Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident.
This is the final update.
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
<b>SUPPORT COMMUNITY:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> from the homepage or help menu and select "Open a Case" to submit a case with your question.
<b>CHAT:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
---
[2026-08-04T09:35:59.103-05:00] (monitoring) Bazaarvoice confirms that feed processing has been completed and all affected feed files - including DCE, Rating, Standard Client, and Partner Export feeds - have been successfully delivered to their respective destinations. No data loss or loss of functionality occurred as a result of this event.
We will continue monitoring this incident to ensure full resolution and provide an update at the time designated below, or sooner if new information becomes available.
NEXT UPDATE:
August 5th, 2026, 4:00 AM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT:
Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
---
[2026-08-04T08:56:39.717-05:00] (investigating) We are continuing to actively monitor the pipeline to ensure feed deliverability. Feed processing remains delayed at this time. We will provide our next update at the time designated below or as soon as new information becomes available.
<b>Next Update:</b>
August 4th, 2026, 5:00PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
---
[2026-08-04T01:46:22.073-05:00] (investigating) Bazaarvoice has detected an issue affecting the delivery of automated feed files for clients in the US region, including DCE, Rating, Standard Client, and Partner Export feeds. While all client data remains secure and fully intact, feed deliveries are currently running with a delay of approximately five hours. Our engineering team is actively working to resolve the bottleneck.
<1415>
<b>Next Update:</b>
August 04th, 2026, 9:00AM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Bazaarvoice has verified that the issue has been resolved and the Shopify BV App service is functioning as expected. We will be closing this incident.
This is the final update.
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
---
[2026-07-24T12:18:32.685-05:00] (monitoring) Bazaarvoice has rolled back the change responsible for the degradation and clients should now be able to access their settings for the Bazaarvoice plugin for Shopify. We are continuing to monitor to ensure the issue does not recur.
<b>Next Update:</b>
July 27th, 2026, 1:00PM CDT
---
[2026-07-24T11:01:56.994-05:00] (investigating) Bazaarvoice has detected an issue with the backend service for our plugin for Shopify. We do not expect this is affecting the shopper-facing display or submission components, but it will affect client's ability to access the plugin settings within Shopify. It may also cause delays in feed related services (ex. catalog feed delivery to Bazaarvoice may happen later than usual). We are currently working to restore access so clients can resume making updates to the plugin settings as needed.
<b>Next Update:</b>
July 24th, 2026, 1:00PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Bazaarvoice has verified that the issue has been resolved and all services are fully functioning. As the issue is not expected to recur, we are closing this incident.
This is the final update.
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
---
[2026-07-21T10:13:28.140-05:00] (monitoring) Bazaarvoice has identified a degradation of the Portal > Insights app. Clients may have noticed delays across all Insights dashboards and a full outage of the Coverage dashboard (and associated Program Overview widget) in particular. The root cause has already been determined and remediation is ongoing. The symptoms have currently been resolved, though the issue may recur until full remediation is complete.
<b>Next Update:</b>
July 21st, 2026, 12:30PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
<b>SUPPORT COMMUNITY:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> from the homepage or help menu and select "Open a Case" to submit a case with your question.
<b>CHAT:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Live Bazaarvoice Outage Reports
Problems reported by engineers using Bazaarvoice. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.
Reports, last 24 hours0 total
24h agoNothing reportednow
No Bazaarvoice problems reported yet.
Something wrong with Bazaarvoice on your end?
Reports are anonymous, take about ten seconds, and help the next engineer who checks.
About Bazaarvoice
Is Bazaarvoice down? Bazaarvoice reports live availability for 53 components at status.bazaarvoice.com, among them Content Display, Conversations Platform and Branded Sampling Portal. Track Bazaarvoice outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.
Over the past 30 days, PulsAPI has measured Bazaarvoice uptime at 100.00%. Response times, incident history, and SLA tracking for Bazaarvoice are available on the PulsAPI dashboard.
Bazaarvoice Status FAQ
Is Bazaarvoice down right now?
PulsAPI checks Bazaarvoice every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Bazaarvoice status feed and refreshes automatically, so you are not looking at a stale cached answer.
What should I do if Bazaarvoice is not working?
Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Bazaarvoice recovers.
How do I check Bazaarvoice uptime history?
PulsAPI tracks Bazaarvoice uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Bazaarvoice.
How fast does PulsAPI detect Bazaarvoice outages?
PulsAPI polls the official Bazaarvoice status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.
Does PulsAPI track individual Bazaarvoice components?
Yes. PulsAPI monitors 20 individual Bazaarvoice components, so you can see which service or region is affected instead of a generic "service degraded" banner.
Can I get alerts when Bazaarvoice goes down?
Yes. Create a PulsAPI account and subscribe to Bazaarvoice. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Bazaarvoice status changes.
How do I report an issue with Bazaarvoice to the community?
Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Bazaarvoice problems early. Official status pages often lag real incidents by 10 to 20 minutes.
Is there a free way to monitor Bazaarvoice?
Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Bazaarvoice alongside up to 9 other services at pulsapi.com/signup.
Track Bazaarvoice with the rest of your stack
Monitor 2461+ cloud services from one dashboard and get alerts when Bazaarvoice status changes.
