Is BigPanda Down?

MonitoringLive status, outages, and incident history

No. BigPanda is up right now.

Every monitored BigPanda system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 45m agoLive, rechecked every 60s

Start monitoring BigPanda Official BigPanda status page

How we know: the official BigPanda status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

BigPanda Component Status

The main BigPanda systems on this page. All 20 are operational right now.

20operational

APIs » Tier 1 APIs: Automation & Event Processing

Operational

APIs » Tier 2 APIs: Supplemental

Operational

APIs » Tier 3 APIs: Tertiary

Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Biggy Action Plans » Call Transcription, Biggy Action Plans » Channel Summary, Biggy Action Plans » ITSM Agent, Biggy Action Plans » Managed Inc Channel, Biggy Action Plans » Observability Agent Team, Biggy Services » Biggy API, Biggy Services » Biggy Incident Prevention, Biggy Services » Biggy MS Teams, Biggy Services » Biggy Service Desk Anomaly Detection, Biggy Services » Biggy Services, Biggy Services » Biggy Slack, Biggy Services » Biggy Workflows, and 5 more.

Create a free account

Component statuses may change independently during partial outages.

Recent BigPanda Outages & Incidents

Incident history from the official BigPanda status page, including resolution updates.

Uptime history4 days observed

Aug 8100.00% averageAug 11

Unified Analytics and UDC Downstream DelaysResolved Aug 7, 2026 · 26h 36mResolved

This incident has been resolved. --- [2026-08-07T15:33:25.122Z] (monitoring) It is estimated that full mitigation of the delay will take approximately 4 hours to clear. We will continue to monitor and resolve this incident once the delay is fully cleared. Thank you for your continued patience. --- [2026-08-07T14:17:14.319Z] (monitoring) Our clusters are slowly returning to standard performance. We are continuing to monitor. --- [2026-08-07T14:07:37.329Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-08-07T12:42:58.517Z] (identified) Our third party provider have confirmed making some progress on a fix from their end. We will continue to share updates as more details become available. Apologies again for any inconvenience that this may be causing. --- [2026-08-07T11:47:13.208Z] (identified) We are continuing to work with our third party vendor on a fix for this issue. --- [2026-08-07T10:34:27.412Z] (identified) Our third party provider is actively engaged and working on a fix. We do not currently have an expected time for resolve, however, further updates will be shared as more details become available. --- [2026-08-07T09:40:32.090Z] (identified) We are engaged with our third-party provider to resolve this issue. Additional updates will be shared as more details become available. We apologize for any inconvenience that this may be causing. --- [2026-08-07T08:59:08.366Z] (investigating) Our teams are currently investigating delayed Unified Analytics data with UDC downstream impact, affecting incidents which are digested for IP analysis.

BigPanda OIM Processing Errors (US)Resolved Jul 22, 2026 · 32 minResolved

The incident has been resolved. Systems are functioning nominally. --- [2026-07-22T15:23:09.394Z] (monitoring) A fix has been implemented and we are monitoring. All events sent have been queued and are processing now. --- [2026-07-22T15:17:51.039Z] (investigating) There is a current issue with OIM processing. Our teams are engaged and investigating. We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.

Big Panda Console Incident Search misbehaving- Prod Us-West-1Resolved Jul 15, 2026 · 11h 54mResolved

Our team has resolved the incident, and all services have returned to normal operation. We apologize for any inconvenience this may have caused. If you continue to experience any issues, please reach out to us via our in-app chat or at support@bigpanda.io. --- [2026-07-15T17:43:16.065Z] (monitoring) The team continues to monitor the services as the data backlog is processed. We anticipate everything to be resolved within an hour. --- [2026-07-15T16:20:57.943Z] (monitoring) The team has identified the issue and applied a fix to the service affecting the incident search. They are monitoring to ensure everything is working as expected. --- [2026-07-15T15:18:17.913Z] (identified) Engineering is actively investigating. Leading theory points to a backend infrastructure issue tied to a recent update; a fix is being validated now. Thank you for your patience, and we apologize for the inconvenience. --- [2026-07-15T14:41:27.927Z] (investigating) This is a notice that we are aware of an issue affecting the Incident Search functionality in the BigPanda Console. Our R&D team is engaged and is investigating this issue with Priority. We will provide an update once we know more. Thank you for your patience, and apologies for the inconvenience.

Live BigPanda Outage Reports

Problems reported by engineers using BigPanda. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No BigPanda problems reported yet.

Something wrong with BigPanda on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About BigPanda

BigPanda publishes a public status page at status.bigpanda.io covering 43 components, including Inbound Integrations and Event Processing, Data Consumption and Incident Sharing. PulsAPI tracks BigPanda outages, degraded performance and incident history in real time, alongside the rest of your monitoring and observability stack.

Over the past 30 days, PulsAPI has measured BigPanda uptime at 100.00%. Response times, incident history, and SLA tracking for BigPanda are available on the PulsAPI dashboard.

BigPanda Status FAQ

Is BigPanda down right now?

PulsAPI checks BigPanda every 60 seconds. The verdict at the top of this page comes from the latest poll of the official BigPanda status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if BigPanda is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until BigPanda recovers.

How do I check BigPanda uptime history?

PulsAPI tracks BigPanda uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for BigPanda.

How fast does PulsAPI detect BigPanda outages?

PulsAPI polls the official BigPanda status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual BigPanda components?

Yes. PulsAPI monitors 20 individual BigPanda components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when BigPanda goes down?

Yes. Create a PulsAPI account and subscribe to BigPanda. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever BigPanda status changes.

How do I report an issue with BigPanda to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot BigPanda problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor BigPanda?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor BigPanda alongside up to 9 other services at pulsapi.com/signup.

Track BigPanda with the rest of your stack

Monitor 2461+ cloud services from one dashboard and get alerts when BigPanda status changes.

Start free trial