Bitvavo Outage History

57 incidents recorded over the last 365 days, 55 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Bitvavo Incident

Bitvavo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Delays with crypto deposits and withdrawalsMany crypto deposits and withdrawals are being processed again, but not all of them yet. Some transfers, especially those to or from addresses you haven’t used with Bitvavo, will stay queued for longer. We expect…—Investigating
Nov 3, 2026Opening and Closing margin positions is experiencing issuesThe issue is now fully resolved and margin operations are back to normal.6 minResolved
Nov 1, 2026Crypto deposits delayed in wallet verificationThe issues has been resolved. Sorry for the inconvenience37 minResolved
Oct 29, 2026Trading temporarily paused for selected assets**Trading resumed** The issue is resolved and trading (buying and selling) is available again for all assets that were temporarily paused89h 58mResolved
Oct 28, 2026Issue with Staking Opt-In Prompt Disabling Active StakingWe are investigating an issue where an outdated staking opt-in prompt is incorrectly appearing for users who are already enrolled in staking. Closing this prompt by clicking the **"X"** inadvertently opts the user out…—Investigating
Oct 18, 2026Scheduled MaintenanceMaintenance has started2h 0mResolved
Oct 10, 2026Technical difficulties affecting the iOS appThe issue has been resolved.42h 16mResolved
Oct 6, 2026Technical Difficulties Affecting Onboarding for Users in GermanyIncident has been resolved.68h 15mResolved
Sep 25, 2026Web UI login issueThis incident is now resolved. The issue where some clients were unable to log in via the web UI and were returned to the login page has been fixed, and logins are working normally again. Thanks for your patience. >…21h 42mResolved
Sep 20, 2026WMTX (World Mobile Token) trading haltedTrading, deposits and withdrawals are live again121h 8mResolved
Sep 8, 2026We are currently experiencing issue affecting crypto withdrawals on the ETH blockchainThe issue affecting crypto withdrawals on the ETH blockchain has now been solved.3h 42mResolved
Sep 8, 2026Crypto withdrawals are stuckThe issue is now fixed and crypto withdrawals are being processed.10 minResolved
Sep 7, 2026Technical Difficulties Affecting APIAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the API incident. If you encounter any further issues or have any questions, please don't hesitate to reach…11h 11mResolved
Sep 6, 2026Technical difficulties affecting the Web3 walletAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the Web3 wallet incident. If you encounter any further issues or have any questions, please don't hesitate to…29 minResolved
Sep 4, 2026Core (CORE) trading temporarily halted.Core (CORE) trading is live again94h 42mResolved
Sep 3, 2026Core network under maintenance.6h 54mResolved
Sep 1, 2026Technical Difficulties Affecting Crypto TradingAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident. If you encounter any further issues or have any questions, please don't hesitate…11 minResolved
Aug 31, 2026CRO deposits and withdrawals temporarily suspendedFollowing the incident regarding CRO, Bitvavo will resume deposits and withdrawals.66h 3mResolved
Aug 27, 2026Technical difficulties affecting the Web3 walletAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the Web3 wallet incident. If you encounter any further issues or have any questions, please don't hesitate to…11h 52mResolved
Aug 27, 2026ICX trading remains available following Icon security incidentThe security incident involving the Icon (ICX) network has been resolved. ICX deposits and withdrawals are available again. Thank you for your patience and understanding.103h 8mResolved
Aug 25, 2026Technical Difficulties Affecting Staking RewardsAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the staking incident. If you encounter any further issues or have any questions, please don't hesitate to…42h 33mResolved
Aug 24, 2026NES deposits and withdrawals suspended due to security incident.Incident has been resolved.592h 10mResolved
Aug 22, 2026Technical Difficulties Affecting Crypto TradingAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident. If you encounter any further issues or have any questions, please don't hesitate…2h 15mResolved
Aug 21, 2026Technical Difficulties Affecting Onboarding New Users in AppAfter thorough testing and monitoring we ensured that everything is functioning as expected and users will be able to onboard successfully after completing the Margin quiz without being stuck. Fix was released on both…2h 51mResolved
Aug 21, 2026MANTRA (MANTRA) Deposits and Withdrawals Temporarily SuspendedFollowing confirmation from both the MANTRA team and our custodian, deposits and withdrawals for MANTRA (MANTRA) have been re-enabled and are operating normally. This incident has been resolved. Thank you for your…96h 6mResolved
Aug 20, 2026Technical Difficulties Affecting Margin TradingAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident. If you encounter any further issues or have any questions, please don't hesitate…55 minResolved
Aug 15, 2026Technical Difficulties Affecting FIX APIThe connectivity issue affecting FIX API customers using AWS Direct Connect at the Equinix FR5 location in Frankfurt has been resolved. Connectivity has been restored, and the FIX API is operating normally. Thank you…146h 17mResolved
Aug 14, 2026Scheduled Maintenance: Temporary Price Guarantee Trading UnavailabilityMaintenance has started36h 5mResolved
Aug 12, 2026ONE trading remains available following Harmony security incidentSecurity incident resolved722h 10mResolved
Aug 10, 2026RVN deposits and withdrawals suspended due to security incident.Deposits and withdrawals are opened again689h 27mResolved
Aug 10, 2026Technical Difficulties Affecting the Mobile App on iOSAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the mobile app incident. If you encounter any further issues or have any questions, please don't hesitate to…44h 55mResolved
Aug 9, 2026KITE deposits and withdrawals suspended due to security incident.Following the incident regarding Kite Foundation, Bitvavo will resume deposits and withdrawals.597h 51mResolved
Aug 6, 2026Delayed Crypto Deposits for SUIOur team has implemented the necessary fixes and confirmed that everything is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience…18 minResolved
Aug 5, 2026Technical Difficulties Affecting Crypto TradingOur team has implemented the necessary fixes and confirmed that everything is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience…5 minResolved
Jul 20, 2026ZIL Deposits and WithdrawalsIncident has been resolved.1436h 49mResolved
Jul 15, 2026Delayed Fiat Deposits through MastercardAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat deposits incident. If you encounter any further issues or have any questions, please don't hesitate…1h 17mResolved
Jul 13, 2026Technical issue Affecting transaction historyAfter thorough testing and continued monitoring, we have confirmed that the fix has been successfully implemented and that transaction history is functioning as expected. As a result, this incident has now been resolved…47h 53mResolved
Jul 6, 2026Technical Difficulties Affecting LoginAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the login incident. If you encounter any further issues or have any questions, please don't hesitate to reach…27h 51mResolved
Jul 2, 2026Technical Difficulties Affecting Crypto Trading for TAIKOAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the TAIKO trading incident. If you encounter any further issues or have any questions, please don't hesitate…1h 57mResolved
Jun 29, 2026Delayed Crypto ServicesAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto services incident. If you encounter any further issues or have any questions, please don't hesitate…46 minResolved
Jun 25, 2026Technical Difficulties Affecting Crypto AssetsThe issue has been addressed, and everything is currently working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.23 minResolved
Jun 24, 2026Technical Difficulties Affecting the WebsiteAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the website incident. If you encounter any further issues or have any questions, please don't hesitate to…27 minResolved
Jun 23, 2026Technical Difficulties Affecting Earn HubAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the Earn Hub incident. If you encounter any further issues or have any questions, please don't hesitate to…10 minResolved
Jun 12, 2026FIAT deposits refusalsOur team has implemented the necessary fixes and confirmed that everything related to the processing of Visa payments is working as expected. If you experience any further issues or have questions, please contact our…4h 32mResolved
Jun 7, 2026Delayed Crypto Deposits and WithdrawalsAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto deposits and withdrawals incident. If you encounter any further issues or have any questions…1h 33mResolved
Jun 5, 2026Technical Difficulties Affecting the Mobile App for Android UsersAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the mobile app incident. If you encounter any further issues or have any questions, please don't hesitate to…2h 5mResolved
Jun 3, 2026Technical Difficulties Affecting Staking RewardsOur team has implemented the necessary fixes and confirmed that everything is working as expected with the rewards payouts. If you experience any further issues or have questions, please contact our support…2h 55mResolved
Jun 2, 2026Technical difficulties affecting SMS deliveryAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the SMS delivery incident. If you encounter any further issues or have any questions, please don't hesitate to…11h 38mResolved
May 29, 2026Technical Issue Potentially Affecting Fiat and Crypto Deposits and WithdrawalsAfter thorough testing and ongoing monitoring to ensure everything is functioning as expected, we can confirm that the initial fiat and crypto deposit and withdrawal incident has been resolved and is now closed. If you…51 minResolved
May 8, 2026Technical Difficulties Affecting Margin Trading on ONDOAfter thorough testing and monitoring to ensure that everything is functioning as expected we can now close the margin trading on ONDO incident. If you encounter any further issues or have any questions, please don't…3h 31mResolved
May 5, 2026Technical Difficulties Affecting the ID verification for German customersAfter thorough monitoring to ensure that everything is functioning as expected we can now close the incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank…47 minResolved
Apr 29, 2026Potential SWEAT exploitThe previously reported issue affecting SWEAT has been fully resolved and deposits and withdrawals have been safely re-enabled, all systems are operating normally. We appreciate your patience while we worked through…14h 26mResolved
Apr 29, 2026Delay in ID verification processingOur team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you still encounter any delays during the ID verification or if you have any…45 minResolved
Apr 27, 2026Potential ZETA exploitThe previously reported issue affecting ZETA has been fully resolved. Deposits and withdrawals have been safely re-enabled, and all systems are operating normally. We appreciate your patience while we worked through…12h 7mResolved
Apr 21, 2026Temporary onboarding issue for users in GermanyThe issue affecting the onboarding flow for users in Germany has now been fully resolved. Users should be able to complete onboarding as expected. We have confirmed stable operation and will continue to monitor as a…1h 53mResolved
Apr 20, 2026Problems with One-Time-Password emailsOur team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don’t…28 minResolved
Apr 20, 2026Short Position Openings Temporarily PausedOur team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don’t…13 minResolved

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How to Read This Bitvavo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Bitvavo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Bitvavo outage in this window ran 59d 20h, against a mean recovery of 3d 22h. If you depend on Bitvavo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.