Blackbaud Outage History

117 incidents recorded over the last 365 days, 117 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Blackbaud status100.00% uptime history

Every Recorded Blackbaud Incident

Blackbaud incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Active Issue Alert – Blackbaud Altru® - #000700808An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.46 minResolved
Nov 2, 2026Active Issue Alert – Altru - #000700586This incident has been resolved.6h 18mResolved
Oct 29, 2026Active Issue Alert – Blackbaud Luminate Online - 000700183This incident has been resolved.4h 16mResolved
Oct 27, 2026Active Issue Alert – Raiser's Edge NXT - 000699655An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.47h 37mResolved
Oct 26, 2026Active Issue Alert – Raiser's Edge®- #000699416This incident has been resolved.2h 0mResolved
Oct 24, 2026Active Issue Alert – JustGiving - #000699410An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can…38 minResolved
Oct 23, 2026Blackbaud GrantmakingThe fix has been deployed and applications have been processed. New applications are processing as expected. This issue has been resolved.3h 28mResolved
Oct 23, 2026Active Issue Alert – Blackbaud Luminate Online - 000699240An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 31mResolved
Oct 21, 2026Active Issue Alert – Blackbaud Education Management Solutions, Blackbaud eTapestry® - #000698846This incident has been resolved.21h 9mResolved
Oct 21, 2026Active Issue Alert – Blackbaud Luminate Online - 000698717An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.49h 0mResolved
Oct 21, 2026Active Issue Alert – Blackbaud Luminate Online - 000698717An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.52 minResolved
Oct 21, 2026Active Issue Alert – Luminate Online - #000698711This incident has been resolved.12 minResolved
Oct 20, 2026Active Issue Alert – Luminate WebServices - #000698707This incident has been resolved.1h 19mResolved
Oct 20, 2026Active Issue Alert – Blackbaud Luminate Online® - #000698592This incident has been resolved.3h 54mResolved
Oct 19, 2026Active Issue Alert – Blackbaud Luminate Online® - #000698325An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.5 minResolved
Oct 19, 2026Active Issue Alert – Blackbaud Luminate Online® - #000698304An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.3h 35mResolved
Oct 19, 2026Active Issue Alert – Luminate Online #000698280This incident has been resolved.31 minResolved
Oct 18, 2026Active Issue Alert – Blackbaud eTapestry® - #000698267An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 18mResolved
Oct 17, 2026Active Issue Alert – Raiser's Edge NXT - 000698264An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 24mResolved
Oct 16, 2026Active Issue Alert – Blackbaud Luminate Online - 000698078This incident has been resolved.11h 32mResolved
Oct 15, 2026Active Issue Alert – Blackbaud Luminate Online - 000697955An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.13 minResolved
Oct 12, 2026Active Issue Alert – BB Fundraiser Performance Management- #000697382This incident has been resolved.22 minResolved
Oct 11, 2026Active Issue Alert – Blackbaud Luminate Online® - #000697219This incident is resolved and our engineers have observed no further impact to customers.72h 3mResolved
Oct 9, 2026Active Issue Alert – Blackbaud Financial Edge NXT - #000697141This incident has been resolved.2h 13mResolved
Oct 9, 2026Active Issue Alert – Blackbaud Luminate Online - 000697133An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 21mResolved
Oct 8, 2026Active Issue Alert – Blackbaud Luminate Online - 000696856An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 0mResolved
Oct 7, 2026Active Issue Alert – Luminate Online - #000696575An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.2h 47mResolved
Oct 6, 2026Active Issue Alert – Just Giving, Blackbaud Raiser's Edge NXT, Tuition Management, Billing Management - #000696380This incident has been resolved.5h 2mResolved
Oct 5, 2026Active Issue Alert – Blackbaud Luminate Online - #000696202An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.43h 39mResolved
Oct 5, 2026Active Issue Alert – Blackbaud Education Management Solutions - #000696153This incident has been resolved.1h 22mResolved
Oct 5, 2026Active Issue Alert Luminate - 000696087This incident has been resolved.4h 31mResolved
Oct 2, 2026Active Issue Alert – Blackbaud Luminate Online - 000695957An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 25mResolved
Oct 1, 2026Active Issue Alert – Raiser's Edge® - #000695879This incident has been resolved.4 minResolved
Sep 30, 2026Active Issue Alert – eTapestry - #000695492This incident has been resolved.1h 53mResolved
Sep 28, 2026Active Issue Alert – Blackbaud.com - #000695078An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.5h 24mResolved
Sep 28, 2026Active Issue Alert – Blackbaud Education Management Solutions #000695053An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 6mResolved
Sep 28, 2026Active Issue Alert – Raisers Edge and Financial EdgeThis incident has been resolved.22 minResolved
Sep 25, 2026Active Issue Alert – Blackbaud Altru - 000694902An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 5mResolved
Sep 23, 2026Active Issue Alert – JustGiving® from Blackbaud - #000694432An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.2h 11mResolved
Sep 22, 2026Active Issue Alert – Luminate Online - #000694368This incident has been resolved.2h 6mResolved
Sep 22, 2026Active Issue Alert – School API - #000694246An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.2h 8mResolved
Sep 21, 2026Active Issue Alert – Raisers Edge RENXT- 000693965An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can…2h 12mResolved
Sep 21, 2026Active Issue Alert – Blackbaud Grantmaking™ - #000693959An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.30h 18mResolved
Sep 20, 2026Active Issue Alert – Blackbaud Grantmaking™ - #000693948An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.45 minResolved
Sep 17, 2026Active Issue Alert – Blackbaud.com - #000693572An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.15 minResolved
Sep 17, 2026Active Issue Alert – Financial Edge NXT - 000693538An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.34 minResolved
Sep 16, 2026Active Issue Alert – Support - #000693232An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 27mResolved
Sep 15, 2026Active Issue Alert – Blackbaud Guided Fundraising - #000693042An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.18 minResolved
Sep 11, 2026Active Issue Alert - Payment Services - #000692576This incident has been resolved.45 minResolved
Sep 10, 2026Active Issue Alert – Payment Services - #000692450This incident has been resolved.21 minResolved
Sep 10, 2026Active Issue Alert – Luminate Online - #000692384This incident has been resolved.26 minResolved
Sep 9, 2026Active Issue Alert – Financial Edge NXT - 000692249An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.33 minResolved
Sep 3, 2026Active Issue Alert – Blackbaud Altru® - #000691526An issue impacting some customers that was causing unresolved order errors for Diner's Club and American Express transactions has been resolved.3h 19mResolved
Sep 2, 2026Active Issue Alert – Blackbaud Merchant Services™ - #000691282This incident has been resolved.5h 21mResolved
Sep 2, 2026Active Issue Alert – Luminate Online - #000691216An issue impacting a subset of customers and their access to ITC/DEV sites has been resolved25 minResolved
Aug 24, 2026Active Issue Alert – YourCause/GrantsConnect -#000689724This incident has been resolved.29 minResolved
Aug 20, 2026Active Issue Alert – Blackbaud Tuition Management - 000689284This incident has been resolved.40 minResolved
Aug 20, 2026Active Issue Alert – Raiser's Edge NXT - #000689276This incident has been resolved.19h 53mResolved
Aug 20, 2026Active Issue Alert – SKY API - #000689175An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.7 minResolved
Aug 20, 2026Active Issue Alert – Raiser's Edge NXT - 000689173An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 11mResolved
Aug 18, 2026Active Issue Alert – Blackbaud Altru - #000688687This incident has been resolved.19 minResolved
Aug 17, 2026Active Issue Alert – Blackbaud Luminate Online® - #000688489This issue has been resolved and autoresponders have been enabled again. If you have any questions about status in the future, you can always get updates at this page. Thank you.4h 12mResolved
Aug 15, 2026Active Issue Alert – Blackbaud Education Management - #000688405This incident has been resolved.57 minResolved
Aug 12, 2026Active Issue Alert – Sky UX – Multiple Products - #000687879An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.11 minResolved
Aug 12, 2026Active Issue Alert – Email Services, Altru, Blackbaud CRM, Financial Edge NXT, Raiser's Edge NXT, Luminate Online, Blackbaud Internet Solutions, Online Express - #000687825This incident has been resolved.7h 51mResolved
Aug 10, 2026Active Issue Alert – YourCause® GrantsConnect® - #000687436This incident has been resolved.57 minResolved
Aug 10, 2026Active Issue Alert – Grants Connect - 000687424This incident has been resolved.5 minResolved
Aug 8, 2026Active Issue Alert – Blackbaud Altru - 000687313An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can…45h 18mResolved
Aug 6, 2026Active Issue Alert – Online Giving - #000687111This incident has been resolved.52 minResolved
Aug 5, 2026Active Issue Alert – Luminate Online - #000686818This incident has been resolved.31 minResolved
Aug 5, 2026Major Incident - SKY API - #000686713An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.45 minResolved
Aug 4, 2026Active Issue Alert – Blackbaud Learning Management System - #000686627This incident has been resolved.1h 1mResolved
Jul 30, 2026Active Issue Alert – Grateful Patient Solution - 000685994An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 29mResolved
Jul 30, 2026Active Issue Alert –Enrollment Management- 000685987This incident has been resolved.2h 14mResolved
Jul 30, 2026Active Issue Alert – Blackbaud CRM - #000685913This incident has been resolved.37 minResolved
Jul 29, 2026Active Issue Alert – Raisers Edge - 000685905This incident has been resolved.57 minResolved
Jul 29, 2026Active Issue Alert – Blackbaud ID – Multiple Products - 000685870This incident has been resolved.144h 11mResolved
Jul 27, 2026Active Issue Alert – Luminate Online - #000685364This incident has been resolved.2h 39mResolved
Jul 23, 2026Active Issue Alert – Blackbaud Financial Edge NXT® - #000684971This incident has been resolved.3h 31mResolved
Jul 22, 2026Active Issue Alert – Luminate Online - #000684786Our engineers identified additional impact to a subset of donors using Apple devices attempting to donate through the modal Checkout experience and made changes overnight to resolve this issue. Our monitoring indicates…19h 10mResolved
Jul 21, 2026Active Issue Alert – Blackbaud Education Management - #000684532This incident has been resolved.11 minResolved
Jul 20, 2026Active Issue Alert – Luminate Online - #000684337This incident has been resolved.5h 27mResolved
Jul 20, 2026Active Issue Alert – donorCentrics® - #000684262An issue impacting some of our customers causing errors when attempting to log in or use features within the affected service is now resolved and services have been restored. If you have any questions about status in…3h 44mResolved
Jul 16, 2026Active Issue Alert – Blackbaud University - #000683956This incident has been resolved.88h 49mResolved
Jul 16, 2026Active Issue Alert – Multiple Products - 000683812This incident has been resolved.3h 43mResolved
Jul 15, 2026Active Issue Alert – Raisers Edge NXT - #000683576An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.52 minResolved
Jul 14, 2026Active Issue Alert – Raiser's Edge NXT, Financial Edge NXT - #000683444This incident has been resolved.1h 35mResolved
Jul 14, 2026Active Issue Alert – Payment Services, Luminate Online, Raiser's Edge NXT - 000683293An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.11h 53mResolved
Jul 13, 2026Active Issue Alert – JustGiving - 000683282An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.1h 2mResolved
Jul 8, 2026Active Issue Alert – Altru - 000682606This incident has been resolved.19h 34mResolved
Jul 8, 2026Active Issue Alert – Payment Services - 000682599An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.3h 12mResolved
Jul 8, 2026Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000682463An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.6 minResolved
Jul 8, 2026Active Issue Alert – Luminate Online - #000682409An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.7h 26mResolved
Jul 8, 2026Active Issue Alert – Luminate Online - 000682407This incident has been resolved.1h 43mResolved
Jul 6, 2026Active Issue Alert – Blackbaud Financial Edge NXT - 000682169An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can…8 minResolved
Jul 2, 2026Active Issue Alert – Blackbaud Support - #000681855This incident has been resolved.4h 51mResolved
Jul 1, 2026Active Issue Alert – Blackbaud Tuition Management™ - #000681558An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.31 minResolved
Jun 29, 2026Active Issue Alert – Blackbaud Online Express™ - #000681036An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.7h 20mResolved
Jun 23, 2026Active Issue Alert – Luminate Online - 000680368An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.26h 44mResolved
Jun 23, 2026Active Issue Alert – Blackbaud Award Management - 000680296An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.28 minResolved
Jun 22, 2026Active Issue Alert – Blackbaud CRM™, ResearchPoint™, WealthPoint®, Blackbaud Altru® - #000680043An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.2h 2mResolved
Jun 22, 2026Active Issue Alert – Raiser's Edge® - #000679932An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.4h 16mResolved
Jun 18, 2026Active Issue Alert – Blackbaud Grantmaking™, YourCause® GrantsConnect® - #000679699An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.37 minResolved
Jun 12, 2026Active Issue Alert – Luminate Online - 000678801An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.117h 17mResolved
Jun 11, 2026Active Issue Alert – Email Services - #000678542This incident has been resolved.4h 42mResolved
Jun 11, 2026Active Issue Alert – Raiser's Edge ® - #000678502This incident has been resolved.6h 24mResolved
Jun 9, 2026Active Issue Alert – Blackbaud Tuition Management - #000678082An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can…20 minResolved
Jun 9, 2026Active Issue Alert – BBCRM - 000678015An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can…56 minResolved
Jun 9, 2026Active Issue Alert – Blackbaud Grantmaking™ - #000677979An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.3h 32mResolved
Jun 8, 2026Active Issue Alert – Multiple Products - 000677815We have resolved an issue processing payments from Blackbaud applications. This may have resulted in errors or very slow response when payment processing for credit cards.0 minResolved
Jun 5, 2026Active Issue Alert – Blackbaud Education Management - 000677527An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.19 minResolved
Jun 5, 2026Active Issue Alert – Raiser's Edge NXT - 000677520This incident has been resolved.5h 4mResolved
Jun 1, 2026Active Issue Alert – Blackbaud Education Management Solutions - #000676618An issue impacting some of our customers causing uploads including photos, videos, grade calculations, and notifications to become stuck in a ‘Currently Processing’ state is now resolved and services have been restored…6h 9mResolved
Jun 1, 2026Active Issue Alert – Blackbaud Financial Aid Management™ - #000676572An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.14 minResolved
Jun 1, 2026Active Issue Alert – RE NXT - 000676526This incident has been resolved.5h 2mResolved
May 29, 2026Active Issue Alert –Blackbaud CRM - 000676293This issue has been resolved. If your Blackbaud CRM environment is hosted outside of Blackbaud, please refer to Knowledgebase Article 208069 for the steps needed to address this on your side.104h 0mResolved
May 28, 2026Active Issue Alert – Blackbaud Financial Edge NXT® - Financial Edge NXT - 000676082This incident has been resolved.5h 1mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Blackbaud incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Blackbaud Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Blackbaud acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Blackbaud outage in this window ran 6d, against a mean recovery of 9h 12m. If you depend on Blackbaud in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.