Is Blackbaud Down?

SaaSLive status, outages, and incident history

Degraded. Blackbaud is up but having problems.

Blackbaud is reporting degraded performance as of October 7, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive · 60s while moving2 active incidents

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Official Blackbaud status page

How we know: the official Blackbaud status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Blackbaud Component Status

2 of 76 Blackbaud components are impaired. Worst problems listed first.

2degraded74operational

Blackbaud Luminate Online® » Blackbaud Luminate Online®

Degraded

Payment Services

Degraded

Blackbaud Altru®

Operational

73 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Blackbaud Analytics, Blackbaud Award Management™, Blackbaud CRM™, Blackbaud Direct Marketing™, Blackbaud Education Management Solutions » Blackbaud Billing Management™, Blackbaud Education Management Solutions » Blackbaud Enrollment Management System™, Blackbaud Education Management Solutions » Blackbaud Learning Management System, Blackbaud Education Management Solutions » Blackbaud School Website System™, Blackbaud Education Management Solutions » Blackbaud Student Information System™, Blackbaud Education Management Solutions » Core Functionality, Blackbaud Education Management Solutions » School API, Blackbaud eTapestry®, and 61 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Blackbaud Outages & Incidents

Incident history from the official Blackbaud status page, including resolution updates.

Active Issue Alert – Luminate Online - #000696575Started Oct 7, 2026Investigating

We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.

Active Issue Alert – Just Giving, Blackbaud Raiser's Edge NXT, Tuition Management, Billing Management - #000696380Resolved Oct 6, 2026 · 5h 2mResolved

This incident has been resolved. --- [2026-10-06T14:17:47.844-04:00] (monitoring) Our engineers have deployed a change and we are no longer seeing errors for the previously impacted systems. We will now transition this issue into a monitoring status to ensure continued stability. Please continue to reference this page for the next update which will be at 4pm EST --- [2026-10-06T12:43:28.735-04:00] (identified) We are now seeing reduced errors and improving performance across multiple systems following a configuration change. Our engineers continue working to fully resolve this issue as quickly as possible. Please continue to reference this page for updates. --- [2026-10-06T11:48:23.281-04:00] (investigating) We are investigating reports of users being unable to process payments across multiple Blackbaud systems. The payment page may spin indefinitely or fail with a "Something went wrong we apologize, an unknown error occurred." Our engineers are investigating the issue so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. --- [2026-10-06T11:29:01.743-04:00] (investigating) We are investigating reports of users being unable to process payments across multiple Blackbaud systems. The payment page may spin indefinitely or fail with a "Something went wrong we apologize, an unknown error occurred." Our engineers are investigating the issue so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. --- [2026-10-06T11:13:35.919-04:00] (investigating) We are investigating reports of parent users being unable to process web payments. The payment page may spin indefinitely. Our engineers are investigating the issue so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Luminate Online - #000696202Started Oct 5, 2026Investigating

Our engineers continue to closely monitor performance throughout the day following the changes implemented yesterday. We will provide the next update by 10:00 AM ET on October 7. --- [2026-10-06T10:02:38.498-04:00] (monitoring) Our engineers continue to closely monitor performance throughout the day following the changes implemented yesterday. We will provide the next update by 3:00 PM ET. --- [2026-10-05T17:51:20.774-04:00] (monitoring) Our engineers implemented several changes this afternoon to mitigate slow response times and timeouts. We will continue to closely monitor performance. The next update will be provided by 10:00 AM ET on October 6 --- [2026-10-05T15:53:19.199-04:00] (identified) Our engineers are implementing a change to help mitigate the issue while continuing to investigate the intermittent timeouts. --- [2026-10-05T14:14:23.331-04:00] (investigating) We have identified an issue leading to slow response times or timeouts for a subset of customers with Luminate Online. Our engineers are currently investigating.

Blackbaud Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Blackbaud incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history61 days observed

Aug 8100.00% average · 27 days with incidentsOct 7

Live Blackbaud Outage Reports

Problems reported by engineers using Blackbaud. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Blackbaud problems reported yet.

Are you seeing Blackbaud problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Blackbaud

Blackbaud publishes a public status page at status.blackbaud.com covering 88 components, including Blackbaud Merchant Services™, Blackbaud Online Express™ and Giving Checkout® (US). PulsAPI tracks Blackbaud outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Blackbaud uptime at 99.99%. Response times, incident history, and SLA tracking for Blackbaud are available on the PulsAPI dashboard.

Blackbaud Status FAQ

Is Blackbaud down right now?

The verdict at the top of this page comes from the latest poll of the official Blackbaud status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Blackbaud is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Blackbaud recovers.

How do I check Blackbaud uptime history?

PulsAPI tracks Blackbaud uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.99%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Blackbaud changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Blackbaud outages?

PulsAPI reads the official Blackbaud status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Blackbaud components?

Yes. PulsAPI monitors 76 individual Blackbaud components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Blackbaud goes down?

Yes. Create a free account and subscribe to Blackbaud: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Blackbaud to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Blackbaud problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Blackbaud?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Blackbaud plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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