Is Blend Down?

We identified and reverted a configuration change that was causing request failures for a subset of Blend-managed integration connectors. All connectors are now processing normally, and core Blend application functionality was unaffected throughout. We are reviewing any events that were impacted during this window and will retry those as needed. If you have questions about specific transactions, please reach out to your Blend contact. --- [2026-09-07T11:46:32.416-07:00] (investigating) We've identified the cause of errors affecting a subset of Blend-managed integration connectors. Affected customers may experience failures in loan data exports, document transfer between Blend and the LOS, and inbound LOS event delivery that updates records in Blend. Core Blend application functionality and the majority of integrations remain unaffected. Our engineering team is actively working on remediation. --- [2026-09-07T10:58:47.709-07:00] (investigating) We've narrowed the issue to a subset of Blend-managed integration connectors. Affected customers may experience failures in loan imports, document generation, disclosure delivery, and closing workflows that depend on these integrations. Most integrations and all core Blend application functionality are operating normally. Our engineering team is working to mitigate the failures and restore the service. --- [2026-09-07T09:59:58.889-07:00] (investigating) We're investigating elevated error rates on Blend's external API (api.blendlabs.com). Some API requests from partner and vendor integrations are failing or completing only after retries and delays. This may impact integration-driven workflows, including document generation and loan exports to your LOS. The core Blend application is operating normally. Our engineering team is actively investigating and we'll post an update as soon as we have more information.

TotalExpert has implemented a fix and confirmed stable, successful traffic on their end. We have not observed any webhook delivery failures since approximately 7:00 PM PST. We consider this incident resolved and will continue to monitor. Clients with questions about this incident, including requests for a root cause analysis, can reach out to their Blend support contact. --- [2026-09-04T18:17:42.360-07:00] (monitoring) We're continuing to monitor the integration between TotalExpert and Blend. Our teams remain in close contact and are reviewing additional data together as part of the ongoing investigation. Clients are encouraged to also monitor TotalExpert's status page (status.totalexpert.com) for updates from their end. We will provide a further update if there's a material change or new information becomes available. --- [2026-09-04T15:41:47.908-07:00] (monitoring) We're continuing to see improvement in the integration between TotalExpert and Blend and remain in close contact with TotalExpert as we work toward a full resolution. We will provide a further update as new information becomes available. --- [2026-09-04T15:01:27.838-07:00] (monitoring) We are seeing signs of recovering. Our team is currently monitoring the stability of the integration between TotalExpert and Blend and we have not seen event failures for the past 60 mins. We will provide further updates as new information becomes available. --- [2026-09-04T13:27:07.381-07:00] (monitoring) We are currently experiencing connectivity issues affecting the integration between TotalExpert and Blend. TotalExpert's webhook endpoint is currently returning a 503 "Service Temporarily Unavailable" response when Blend attempts to deliver webhook events. We apologize for any inconvenience this may cause and will provide further updates as new information becomes available.

This incident has been resolved. --- [2026-08-13T10:30:10.414-07:00] (monitoring) RESOLVED- We have deployed a fix to production that resolves the issue affecting closings sent from Encompass to Blend through EPC and PDD. Closing packages can now resume being sent to Blend. We appreciate your patience while we worked to restore this functionality. --- [2026-08-13T08:41:10.991-07:00] (identified) We have identified the issue and are currently working on a fix. We will update this status as soon as the fix is deployed --- [2026-08-13T08:05:48.894-07:00] (investigating) We are continuing to investigate this issue and will update as the situation progresses. --- [2026-08-13T07:05:52.847-07:00] (investigating) Blend is experiencing issues with Closings flowing from Encompass to Blend via EPC and PDD. We are actively investigating the issue and will continue to update as the situation progresses. Clients using the KM plug-in are unaffected.