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Is Nextiva Down?

SaaSLive status, outages, and incident history

No. Nextiva is up right now.

Every monitored Nextiva system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 15m agoLive, rechecked every 60s
Start monitoring NextivaOfficial Nextiva status page
How we know: the official Nextiva status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Nextiva Component Status

The main Nextiva systems on this page. All 20 are operational right now.

20operational
NEXT » NEXT Calling
Operational
NEXT » NEXT Email
Operational
NEXT » NEXT SMS
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking NEXT » NEXT XBert AI Employee, NextOS Platform, Nextiva Analytics, Nextiva App, Nextiva CRM, Nextiva Call Center, Nextiva Chat, Nextiva Contact Center, Nextiva Office, Nextiva Registration, Nextiva SIP Trunking, Nextiva Support, and 5 more.

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Component statuses may change independently during partial outages.

Recent Nextiva Outages & Incidents

Incident history from the official Nextiva status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Nextiva Contact Center Login IssuesResolved Aug 7, 2026 · 2h 33mResolved

This incident has been resolved. --- [2026-08-07T11:12:48.539-07:00] (monitoring) We are continuing to monitor for any further issues. --- [2026-08-07T11:11:15.838-07:00] (monitoring) We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies. --- [2026-08-07T10:39:21.626-07:00] (identified) We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution. --- [2026-08-07T09:53:44.805-07:00] (investigating) Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause. --- [2026-08-07T09:21:47.965-07:00] (investigating) We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.

Upcoming maintenance to Nextiva serviceScheduled for Jul 24, 2026 · 30 minScheduled

The scheduled maintenance has been completed. --- [2026-07-23T23:00:17.334-07:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-23T22:00:14.092-07:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-21T08:31:35.255-07:00] (scheduled) The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. The maintenance is scheduled for 30 minutes and will start on July 23, 2026, at 11:00 p.m. MST. During the maintenance period, you will be unable to log in and make changes within your Nextiva account. The NextivaONE app will be unavailable for approximately 30 minutes starting at 11:00 pm.

XBert AI Employee Calling IssuesResolved Jul 16, 2026 · 1h 4mResolved

This incident has been resolved. --- [2026-07-16T13:50:40.422-07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-07-16T13:41:23.118-07:00] (investigating) Some users may experience dead air upon calling their XBert AI Employee. Our engineering team is actively investigating the issue.

Live Nextiva Outage Reports

Problems reported by engineers using Nextiva. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Nextiva problems reported yet.

Something wrong with Nextiva on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Nextiva

Nextiva exposes 21 monitored components on its status page at status.nextiva.com — Nextiva Analytics, NEXT Calling and Nextiva App among them. Follow Nextiva downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Nextiva uptime at 100.00%. Response times, incident history, and SLA tracking for Nextiva are available on the PulsAPI dashboard.

Nextiva Status FAQ

Is Nextiva down right now?

PulsAPI checks Nextiva every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Nextiva status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Nextiva is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Nextiva recovers.

How do I check Nextiva uptime history?

PulsAPI tracks Nextiva uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Nextiva.

How fast does PulsAPI detect Nextiva outages?

PulsAPI polls the official Nextiva status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Nextiva components?

Yes. PulsAPI monitors 20 individual Nextiva components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Nextiva goes down?

Yes. Create a PulsAPI account and subscribe to Nextiva. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Nextiva status changes.

How do I report an issue with Nextiva to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Nextiva problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Nextiva?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Nextiva alongside up to 9 other services at pulsapi.com/signup.

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