Box logo

Is Box Down?

SaaSLive status, outages, and incident history

No. Box is up right now.

Every monitored Box system is operational as of October 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment Box breaks

Box is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

Free, no password, no card. Unsubscribe in one click.

Official Box status page
How we know: the official Box status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Box Component Status

The main Box systems on this page. All 84 are operational right now.

84operational
Box Community and Support Website (community.box.com) » Blog Posts and Knowledge Articles
Operational
Box Community and Support Website (community.box.com) » Box University
Operational
Box Community and Support Website (community.box.com) » Case Submission Workflow
Operational

81 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Box Community and Support Website (community.box.com) » Community Forums, Box Notes » Web Application, Box Platform / API » Authentication, Box Platform / API » Box AI, Box Platform / API » Box Apps, Box Platform / API » Box Canvas, Box Platform / API » Box Doc Gen, Box Platform / API » Box Embed Widget, Box Platform / API » Box Extract, Box Platform / API » Box Shuttle, Box Platform / API » Box Sign, Box Platform / API » Content API, and 69 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Box Outages & Incidents

Incident history from the official Box status page, including resolution updates.

[Critical] Issues with Multiple Box ServicesResolved Oct 8, 2026 · 5 minResolved

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues. --- [2026-10-08T02:27:56.387-07:00] (investigating) We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.

[Medium] Issue with Enterprise Event ReportsResolved Oct 8, 2026 · 2h 5mResolved

After further monitoring, this incident is now considered resolved. Event-based reports and Insights in the Admin Console, results from the Enterprise Events API, and Box AI unit usage have been restored to full functionality and are showing up-to-date information. If you continue to experience any issues, please contact Support at https://support.box.com. --- [2026-10-07T20:38:49.070-07:00] (monitoring) Our team has completed processing the delayed enterprise event data and is seeing improvement. Event-based reports and Insights in the Admin Console, results from the Enterprise Events API, and Box AI unit usage are now showing up-to-date information. We are continuing to monitor for any additional impact. --- [2026-10-07T20:19:31.564-07:00] (identified) Our team has finished processing the delayed enterprise event data. Event-based reports and Insights in the Admin Console, and results from the Enterprise Events API, should now show up-to-date information. Box AI unit usage may continue to show outdated information while our team completes additional processing. We will provide additional updates as they become available. --- [2026-10-07T19:53:15.548-07:00] (identified) Our team continues to process the delayed enterprise event data. Event-based reports and Insights in the Admin Console, the Enterprise Events API, and Box AI unit usage may continue to show outdated information while this work is underway. We will provide additional updates as they become available. --- [2026-10-07T19:21:18.157-07:00] (identified) Our team continues remediation efforts for enterprise event data. New events are now being processed, and we are working through the delayed data. Event-based reports and Insights in the Admin Console, results from the Enterprise Events API, and Box AI unit usage may continue to show missing or outdated information until processing is complete. We will provide additional updates as they become available. --- [2026-10-07T18:48:21.025-07:00] (investigating) Our team is investigating an issue affecting enterprise event data. Admins may see missing or outdated information in event-based reports and Insights in the Admin Console, as well as in results from the Enterprise Events API. Box AI users may also see inaccurate AI unit usage. We will provide additional information as it becomes available.

[Medium] Issue with File RequestsResolved Oct 2, 2026 · -1063 minResolved

From approximately 2:50 AM to 3:30 AM PDT on Oct 01, 2026, we observed an issue impacting File Requests. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Box Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Box incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Jul 13100.00% average · 20 days with incidentsOct 11

Going further back: Box uptime by month and every recorded Box outage.

Live Box Outage Reports

Problems reported by engineers using Box. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Box problems reported yet.

Something wrong with Box on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Box

Box is a cloud content management and file sharing platform used by 97,000 companies and 68% of Fortune 500 enterprises for secure document storage, collaboration, and compliance. Box outages disrupt file access, e-signature workflows, and integration pipelines. Track Box status and outages here.

Over the past 30 days, PulsAPI has measured Box uptime at 100.00%. Response times, incident history, and SLA tracking for Box are available on the PulsAPI dashboard.

Box Status FAQ

Is Box down right now?

The verdict at the top of this page comes from the latest poll of the official Box status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Box is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Box recovers.

How do I check Box uptime history?

PulsAPI tracks Box uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Box changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Box outages?

PulsAPI reads the official Box status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Box components?

Yes. PulsAPI monitors 84 individual Box components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Box goes down?

Yes. Create a free account and subscribe to Box: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Box to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Box problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Box?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Box plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Box with the rest of your stack

2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services