BuildingLink Outage History
77 incidents recorded over the last 365 days, 53 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded BuildingLink Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 14, 2026 | Service Interruption - Send EmailThis incident has been resolved. | 17h 36m | Resolved |
| Oct 7, 2026 | Service InterruptionThis incident has been resolved. | 6h 33m | Resolved |
| Oct 3, 2026 | KeyLinkThis incident has been resolved. | 94h 22m | Resolved |
| Sep 29, 2026 | Service InterruptionThis incident has been resolved. | 21h 43m | Resolved |
| Sep 29, 2026 | Scheduled Site Maintenance - Calendar ModuleThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 25, 2026 | Emergency Broadcast (Web Portal)This incident has been resolved. | 114h 26m | Resolved |
| Sep 24, 2026 | Scheduled Site Maintenance - Employees ModuleThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 24, 2026 | Scheduled Site Maintenance - Temporary Interruption of ServiceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Sep 23, 2026 | Scheduled Site Maintenance - BuildingBoardThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 22, 2026 | Issue Reported - Shift Log Not LoadingThis incident has been resolved. | 3h 38m | Resolved |
| Sep 22, 2026 | Scheduled Site Maintenance - Bulletin BoardThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 15, 2026 | Service InterruptionThis incident has been resolved. | 4h 53m | Resolved |
| Sep 9, 2026 | Service InterruptionThis incident has been resolved. | 3h 20m | Resolved |
| Sep 4, 2026 | Scheduled Site Maintenance - Employee ModuleThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 3, 2026 | Scheduled Site Maintenance - BuildingBoardWe will be undergoing scheduled site maintenance during this time. BuildingBoard functionality will not be accessible during this maintenance window. Our team will work to restore access as soon as possible. This page… | 1h 0m | Scheduled |
| Sep 2, 2026 | Scheduled Site Maintenance - Bulletin BoardWe will be undergoing scheduled site maintenance on the Bulletin Board module at this time. During this maintenance window the Bulletin Board module will be unavailable for both residents and staff members. Our team… | 1h 0m | Scheduled |
| Aug 28, 2026 | Scheduled Site Maintenance - No Expected Impact to BuildingLink UsersThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 26, 2026 | Autodialer/SMS/ Service InterruptionThis incident has been resolved. | 3h 19m | Resolved |
| Aug 24, 2026 | Service InterruptionThis incident has been resolved. | 17h 38m | Resolved |
| Aug 21, 2026 | Scheduled Site Maintenance - No Expected Impact to BuildingLink UsersWe will be undergoing scheduled maintenance during this time. | 164h 0m | Scheduled |
| Aug 10, 2026 | Service InterruptionThis incident has been resolved. | 3h 20m | Resolved |
| Aug 6, 2026 | Scheduled Site Maintenance - Bulletin BoardThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 30, 2026 | Service InterruptionThis incident has been resolved. | 1h 13m | Resolved |
| Jul 28, 2026 | Service InterruptionThis incident has been resolved. | 5h 49m | Resolved |
| Jul 25, 2026 | Scheduled Maintenance - Service InterruptionThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 18, 2026 | Scheduled Site Maintenance - BuildingBoardThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 5, 2026 | Scheduled Site Maintenance - Shift LogThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 1, 2026 | Yardi Integration Sync IssueThis incident has been resolved. | 26h 23m | Resolved |
| Jun 30, 2026 | Authentication Service Disruption - ResolvedJun 27, 03:00 AM ET — Resolved This incident has been resolved. All systems are operating normally. Jun 27, 12:00 AM ET — Investigating We are aware of an issue affecting user authentication, resulting in a temporary… | -5299 min | Resolved |
| Jun 15, 2026 | Service InterruptionThis incident has been resolved. | 3h 3m | Resolved |
| Jun 13, 2026 | Scheduled Site MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 9, 2026 | Service InterruptionThis incident has been resolved. | 20 min | Resolved |
| Jun 3, 2026 | Scheduled Site Maintenance - Front Desk instructionsThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 28, 2026 | Event Log - SMS NotificationsThis incident has been resolved. | 123h 33m | Resolved |
| May 20, 2026 | Intermittent Service InterruptionThis incident has been resolved. | 23h 47m | Resolved |
| May 18, 2026 | Service Interruption - Incident ReportsThis incident has been resolved. | 52h 59m | Resolved |
| May 13, 2026 | Email Delays - Password Reset Emails DelayedThis incident has been resolved. | 7h 6m | Resolved |
| May 13, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 9, 2026 | Scheduled Site Maintenance - Website Temporarily UnavailableThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 6, 2026 | Maintenance Request Notification Delivery IssuesThis incident has been resolved. | 1h 19m | Resolved |
| Apr 23, 2026 | Scheduled Site Maintenance - Bulletin BoardThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 20, 2026 | Left Hand Navigation Loading IssueThis incident has been resolved. | 4h 51m | Resolved |
| Apr 15, 2026 | Service Interruption - Server Errors and Loading IssuesThis incident has been resolved. | 19 min | Resolved |
| Apr 15, 2026 | Peripheral Devices Affected by Recent Browsers UpdatesThis incident is still occurring for some users, but the issue itself is specific to the user's browser settings. The link to our Help Site will be visible to users when a peripheral device is unable to connect… | 1177h 48m | Resolved |
| Apr 9, 2026 | Service InterruptionThis incident has been resolved. | 11 min | Resolved |
| Apr 8, 2026 | Email DelaysThis incident has been resolved. | 2h 24m | Resolved |
| Mar 30, 2026 | ConciergeLink - Service InterruptionThis incident has been resolved. | 196h 47m | Resolved |
| Mar 24, 2026 | Service InterruptionThis incident has been resolved. | 21 min | Resolved |
| Mar 24, 2026 | Service InterruptionThis incident has been resolved. | 21 min | Resolved |
| Mar 11, 2026 | Service InterruptionThis incident has been resolved. | 18h 17m | Resolved |
| Mar 10, 2026 | Service Interruption - Front Desk Instructions Not Loading in Unit OverviewThis incident has been resolved. | 2h 0m | Resolved |
| Mar 9, 2026 | Service Interruption - Maintenance - Recurring Tasks Not PopulatingThis incident has been resolved. | 24h 19m | Resolved |
| Mar 5, 2026 | Scheduled Site Maintenance - Building CalendarThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 4, 2026 | Service InterruptionThis incident has been resolved. | 20h 29m | Resolved |
| Mar 4, 2026 | Scheduled Site Maintenance - Building CalendarThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 4, 2026 | Service Interruption - SMS MessagesThis issue has been resolved. | 1h 46m | Resolved |
| Feb 26, 2026 | GEO Mobile App SyncThis incident has been resolved. If you are still experiencing any issues with syncing your GEO app, please try uninstalling and reinstalling the BuildingLink GEO app. RÉSOLU : Cet incident a été résolu. Si vous… | 644h 31m | Resolved |
| Feb 24, 2026 | Service Disruption NoticeThis incident has been resolved. If you are still experiencing any residual interruptions, please try clearing the Cookies and Cache of your browser. If the problem persists, please reach out to our Support… | 3h 13m | Resolved |
| Feb 18, 2026 | Left-Hand Panel not loadingThis incident has been resolved. | 1h 8m | Resolved |
| Feb 17, 2026 | Service Interruption - Slow Loading/Server ErrorsThis incident has been resolved. | 2 min | Resolved |
| Feb 6, 2026 | Issues with the sending of Maintenance emailsThis incident has been resolved. | 135h 57m | Resolved |
| Feb 4, 2026 | Resident App (Android) and Custom App Sync IssueThis incident has been resolved. | 118h 39m | Resolved |
| Feb 4, 2026 | Left Hand NavigationThis incident has been resolved. | 5h 38m | Resolved |
| Jan 13, 2026 | Unit Overview - Recently Added Occupants Not Displaying ImmediatelyThis incident has been resolved. | 190h 56m | Resolved |
| Dec 23, 2025 | Intermittent Service InterruptionsThis incident has been resolved. | 23h 43m | Resolved |
| Dec 23, 2025 | Scheduled Site Maintenance - Pet RegistryThe scheduled maintenance has been completed. | 45 min | Scheduled |
| Dec 15, 2025 | Send Email Classic - Adding Multiple Recipients (Intermittent Error)This incident has been resolved. | 597h 28m | Resolved |
| Dec 14, 2025 | Scheduled Site Maintenance - Event LogThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 5, 2025 | Service Interruption - Cloudflare IssuesThis incident has been resolved. | 4h 55m | Resolved |
| Dec 4, 2025 | Scheduled Site Maintenance - 12/4/25 - 11am - 12pm EasternThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 26, 2025 | Printing with Dymo Label PrinterThis incident has been resolved. | 1h 27m | Resolved |
| Nov 26, 2025 | Send Email - Reported Issues When Re-Sending Emails With AttachmentsThis incident has been resolved. | 455h 6m | Resolved |
| Nov 18, 2025 | Service Interruption - Cloudflare IssuesThis incident has been resolved. | 2h 25m | Resolved |
| Nov 13, 2025 | Service Interruption - Event Log NotificationsThis incident has been resolved. | 1h 49m | Resolved |
| Nov 12, 2025 | Service Interruption - Past Amenity Reservations Sent Out Declined Notification EmailsThis incident has been resolved. | 6h 22m | Resolved |
| Nov 11, 2025 | Service Interruption - Intermittent Site Issues - Send Email/KeyLinkThis incident has been resolved. | 1h 15m | Resolved |
| Nov 11, 2025 | Service Interruption - BuildingLink GEO AppThis incident has been resolved. | 1h 23m | Resolved |
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How to Read This BuildingLink Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before BuildingLink acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single BuildingLink outage in this window ran 49d 1h, against a mean recovery of 2d 9h. If you depend on BuildingLink in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.