BuildingLink Outage History

77 incidents recorded over the last 365 days, 53 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded BuildingLink Incident

BuildingLink incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 14, 2026Service Interruption - Send EmailThis incident has been resolved.17h 36mResolved
Oct 7, 2026Service InterruptionThis incident has been resolved.6h 33mResolved
Oct 3, 2026KeyLinkThis incident has been resolved.94h 22mResolved
Sep 29, 2026Service InterruptionThis incident has been resolved.21h 43mResolved
Sep 29, 2026Scheduled Site Maintenance - Calendar ModuleThe scheduled maintenance has been completed.1h 0mScheduled
Sep 25, 2026Emergency Broadcast (Web Portal)This incident has been resolved.114h 26mResolved
Sep 24, 2026Scheduled Site Maintenance - Employees ModuleThe scheduled maintenance has been completed.1h 0mScheduled
Sep 24, 2026Scheduled Site Maintenance - Temporary Interruption of ServiceThe scheduled maintenance has been completed.30 minScheduled
Sep 23, 2026Scheduled Site Maintenance - BuildingBoardThe scheduled maintenance has been completed.1h 0mScheduled
Sep 22, 2026Issue Reported - Shift Log Not LoadingThis incident has been resolved.3h 38mResolved
Sep 22, 2026Scheduled Site Maintenance - Bulletin BoardThe scheduled maintenance has been completed.1h 0mScheduled
Sep 15, 2026Service InterruptionThis incident has been resolved.4h 53mResolved
Sep 9, 2026Service InterruptionThis incident has been resolved.3h 20mResolved
Sep 4, 2026Scheduled Site Maintenance - Employee ModuleThe scheduled maintenance has been completed.1h 0mScheduled
Sep 3, 2026Scheduled Site Maintenance - BuildingBoardWe will be undergoing scheduled site maintenance during this time. BuildingBoard functionality will not be accessible during this maintenance window. Our team will work to restore access as soon as possible. This page…1h 0mScheduled
Sep 2, 2026Scheduled Site Maintenance - Bulletin BoardWe will be undergoing scheduled site maintenance on the Bulletin Board module at this time. During this maintenance window the Bulletin Board module will be unavailable for both residents and staff members. Our team…1h 0mScheduled
Aug 28, 2026Scheduled Site Maintenance - No Expected Impact to BuildingLink UsersThe scheduled maintenance has been completed.1h 0mScheduled
Aug 26, 2026Autodialer/SMS/ Service InterruptionThis incident has been resolved.3h 19mResolved
Aug 24, 2026Service InterruptionThis incident has been resolved.17h 38mResolved
Aug 21, 2026Scheduled Site Maintenance - No Expected Impact to BuildingLink UsersWe will be undergoing scheduled maintenance during this time.164h 0mScheduled
Aug 10, 2026Service InterruptionThis incident has been resolved.3h 20mResolved
Aug 6, 2026Scheduled Site Maintenance - Bulletin BoardThe scheduled maintenance has been completed.1h 0mScheduled
Jul 30, 2026Service InterruptionThis incident has been resolved.1h 13mResolved
Jul 28, 2026Service InterruptionThis incident has been resolved.5h 49mResolved
Jul 25, 2026Scheduled Maintenance - Service InterruptionThe scheduled maintenance has been completed.1h 0mScheduled
Jul 18, 2026Scheduled Site Maintenance - BuildingBoardThe scheduled maintenance has been completed.2h 0mScheduled
Jul 5, 2026Scheduled Site Maintenance - Shift LogThe scheduled maintenance has been completed.2h 0mScheduled
Jul 1, 2026Yardi Integration Sync IssueThis incident has been resolved.26h 23mResolved
Jun 30, 2026Authentication Service Disruption - ResolvedJun 27, 03:00 AM ET — Resolved  This incident has been resolved. All systems are operating normally. Jun 27, 12:00 AM ET — Investigating  We are aware of an issue affecting user authentication, resulting in a temporary…-5299 minResolved
Jun 15, 2026Service InterruptionThis incident has been resolved.3h 3mResolved
Jun 13, 2026Scheduled Site MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 9, 2026Service InterruptionThis incident has been resolved.20 minResolved
Jun 3, 2026Scheduled Site Maintenance - Front Desk instructionsThe scheduled maintenance has been completed.1h 0mScheduled
May 28, 2026Event Log - SMS NotificationsThis incident has been resolved.123h 33mResolved
May 20, 2026Intermittent Service InterruptionThis incident has been resolved.23h 47mResolved
May 18, 2026Service Interruption - Incident ReportsThis incident has been resolved.52h 59mResolved
May 13, 2026Email Delays - Password Reset Emails DelayedThis incident has been resolved.7h 6mResolved
May 13, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
May 9, 2026Scheduled Site Maintenance - Website Temporarily UnavailableThe scheduled maintenance has been completed.4h 0mScheduled
May 6, 2026Maintenance Request Notification Delivery IssuesThis incident has been resolved.1h 19mResolved
Apr 23, 2026Scheduled Site Maintenance - Bulletin BoardThe scheduled maintenance has been completed.1h 0mScheduled
Apr 20, 2026Left Hand Navigation Loading IssueThis incident has been resolved.4h 51mResolved
Apr 15, 2026Service Interruption - Server Errors and Loading IssuesThis incident has been resolved.19 minResolved
Apr 15, 2026Peripheral Devices Affected by Recent Browsers UpdatesThis incident is still occurring for some users, but the issue itself is specific to the user's browser settings. The link to our Help Site will be visible to users when a peripheral device is unable to connect…1177h 48mResolved
Apr 9, 2026Service InterruptionThis incident has been resolved.11 minResolved
Apr 8, 2026Email DelaysThis incident has been resolved.2h 24mResolved
Mar 30, 2026ConciergeLink - Service InterruptionThis incident has been resolved.196h 47mResolved
Mar 24, 2026Service InterruptionThis incident has been resolved.21 minResolved
Mar 24, 2026Service InterruptionThis incident has been resolved.21 minResolved
Mar 11, 2026Service InterruptionThis incident has been resolved.18h 17mResolved
Mar 10, 2026Service Interruption - Front Desk Instructions Not Loading in Unit OverviewThis incident has been resolved.2h 0mResolved
Mar 9, 2026Service Interruption - Maintenance - Recurring Tasks Not PopulatingThis incident has been resolved.24h 19mResolved
Mar 5, 2026Scheduled Site Maintenance - Building CalendarThe scheduled maintenance has been completed.1h 0mScheduled
Mar 4, 2026Service InterruptionThis incident has been resolved.20h 29mResolved
Mar 4, 2026Scheduled Site Maintenance - Building CalendarThe scheduled maintenance has been completed.1h 0mScheduled
Mar 4, 2026Service Interruption - SMS MessagesThis issue has been resolved.1h 46mResolved
Feb 26, 2026GEO Mobile App SyncThis incident has been resolved. If you are still experiencing any issues with syncing your GEO app, please try uninstalling and reinstalling the BuildingLink GEO app. RÉSOLU : Cet incident a été résolu. Si vous…644h 31mResolved
Feb 24, 2026Service Disruption NoticeThis incident has been resolved. If you are still experiencing any residual interruptions, please try clearing the Cookies and Cache of your browser. If the problem persists, please reach out to our Support…3h 13mResolved
Feb 18, 2026Left-Hand Panel not loadingThis incident has been resolved.1h 8mResolved
Feb 17, 2026Service Interruption - Slow Loading/Server ErrorsThis incident has been resolved.2 minResolved
Feb 6, 2026Issues with the sending of Maintenance emailsThis incident has been resolved.135h 57mResolved
Feb 4, 2026Resident App (Android) and Custom App Sync IssueThis incident has been resolved.118h 39mResolved
Feb 4, 2026Left Hand NavigationThis incident has been resolved.5h 38mResolved
Jan 13, 2026Unit Overview - Recently Added Occupants Not Displaying ImmediatelyThis incident has been resolved.190h 56mResolved
Dec 23, 2025Intermittent Service InterruptionsThis incident has been resolved.23h 43mResolved
Dec 23, 2025Scheduled Site Maintenance - Pet RegistryThe scheduled maintenance has been completed.45 minScheduled
Dec 15, 2025Send Email Classic - Adding Multiple Recipients (Intermittent Error)This incident has been resolved.597h 28mResolved
Dec 14, 2025Scheduled Site Maintenance - Event LogThe scheduled maintenance has been completed.2h 0mScheduled
Dec 5, 2025Service Interruption - Cloudflare IssuesThis incident has been resolved.4h 55mResolved
Dec 4, 2025Scheduled Site Maintenance - 12/4/25 - 11am - 12pm EasternThe scheduled maintenance has been completed.1h 0mScheduled
Nov 26, 2025Printing with Dymo Label PrinterThis incident has been resolved.1h 27mResolved
Nov 26, 2025Send Email - Reported Issues When Re-Sending Emails With AttachmentsThis incident has been resolved.455h 6mResolved
Nov 18, 2025Service Interruption - Cloudflare IssuesThis incident has been resolved.2h 25mResolved
Nov 13, 2025Service Interruption - Event Log NotificationsThis incident has been resolved.1h 49mResolved
Nov 12, 2025Service Interruption - Past Amenity Reservations Sent Out Declined Notification EmailsThis incident has been resolved.6h 22mResolved
Nov 11, 2025Service Interruption - Intermittent Site Issues - Send Email/KeyLinkThis incident has been resolved.1h 15mResolved
Nov 11, 2025Service Interruption - BuildingLink GEO AppThis incident has been resolved.1h 23mResolved

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How to Read This BuildingLink Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before BuildingLink acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single BuildingLink outage in this window ran 49d 1h, against a mean recovery of 2d 9h. If you depend on BuildingLink in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.