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The scheduled maintenance has been completed. --- [2026-08-05T20:00:07.864-04:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-05T19:00:12.326-04:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-31T11:55:47.915-04:00] (scheduled) On Wednesday, August 5th at 8 PM EST, you may experience a brief outage while we perform system maintenance. You may not be able to access your Butterfly account during this time. If you have issues after the scheduled maintenance, please contact Butterfly Support at support@butterflynetwork.com. Please note: feature availability varies depending on a user's country, license type, permissions, and probe type. De-Identification & Study Downloads -Improved de-identification masking performance. The masking pipeline has been refactored to run asynchronously on the backend, replacing the previous frontend-driven process. Studies now mask faster and more reliably, reducing timeouts and failures during download. -Email notification for failed masking. Users will now receive an email notification if the de-identification masking process fails, so they're informed rather than left wondering why a download didn't complete. -Fixed: Errors when downloading finalized NBD studies as DICOM. Users who attempted to download previously finalized (unmasked) NBD studies in DICOM format were encountering errors — this has been resolved. -Fixed: De-ID downloads failing intermittently. Resolved a broader issue where bulk image and study downloads were failing due to upstream masking errors, improving overall download reliability. -Faster PDF generation. PDF exports now use image thumbnails instead of full-resolution images, significantly reducing generation time. Worksheets - Fixed: Duplicating a worksheet section with nested questions or conditional logic prevented saving. Copying sections with complex question structures caused a duplicate field ID error that couldn't be resolved. This bug has been fixed and duplicated sections are now saved correctly.

The scheduled maintenance has been completed. --- [2026-06-29T20:00:07.995-04:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-06-29T19:00:08.601-04:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-06-24T11:48:22.370-04:00] (scheduled) On Monday, June 29th at 8 PM EST, you may experience a brief outage while we perform system maintenance. You may not be able to access your Butterfly account during this time. If you have issues after the scheduled maintenance, please contact Butterfly Support at support@butterflynetwork.com. Please note : -Due to a necessary data re-indexing following this release, studies saved to the cloud after 8:00 PM EDT on Monday, June 29 may not be immediately accessible in global search, dashboards, and task lists. Availability is expected to be restored within 24–48 hours. In the meantime, studies can still be accessed directly from the archive in which they were saved. -Feature availability varies depending on a user's country, license type, permissions, and probe type. Worksheets - Question Library Enterprise Admins with a Compass Al license can now manage a centralized Question Library for worksheet templates. Questions can be created, categorized, edited, copied, and deleted from a dedicated Library tab in the Worksheet menu within Enterprise Settings. Library questions can be pulled directly into templates and questions can be saved from templates to the library. Global Search - Worksheet Search Compass Al users can now search for studies by worksheet content directly from the Global Search bar. The search allows you to look back over the past 12 months of worksheet data. Documentation Agent Updates The exam sidebar now shows a Doc Agent prefill subtitle, indicating which worksheet the Al pre-populated, making it easier to understand the source of Al-assisted entries. A zero-index mismatch bug in the Doc Agent's template selection logic has been fixed, improving the reliability of the Al-driven worksheet population. De-ID & Image Masking Fixed a bug where De-ID masking failed when hiding the first image in a study. Improved the image download flow: users are now shown the image format selection modal before the masking options modal, creating a more logical step order. Active Directory Assignment Rules Fixed a bug where assignment rules were only triggering for one group when multiple groups were configured. The Assignment Rules table now displays all rules in an expanded view, with a new Access Role column for at-a-glance role visibility. Bug Fixes Scanlab dashboard — Fixed inaccurate count updates on the portfolio dashboard and corrected broader data accuracy issues. Study deletion — Users can now successfully permanently delete studies that were previously stuck. Split study availability — Fixed an issue where a split study became inaccessible after its parent study was deleted. Long notes in finalized studies - Fixed text being cropped in the Notes field on the web for finalized studies. Conditional logic - Fixed a duplication bug in conditional logic for worksheet question options. Image captures — Fixed a 500 error that caused captures to be lost when the image storage service hit a rate limit.

The scheduled maintenance has been completed. All services are restored, and queued messages are being processed. If you experience any issues, please contact us at support@butterflynetwork.com or call 1-855-296-6188. --- [2026-06-02T15:36:31.126-04:00] (investigating) We will be performing a brief restart of our integration engine at 8 PM EDT. During this window, ADT queue messages will back up, and report delivery to your EHR will be paused. Sending to PACS is not affected. All queued messages will be processed automatically once the maintenance is complete. No other Butterfly services are affected. No action is required on your end. We will update this notice when the maintenance is complete. If you have questions or need assistance, please contact us at support@butterflynetwork.com or call 1-855-296-6188.